Is parking available at the property?

Yes, free self-parking is available on-site, and it is uncovered. RV, bus, and truck parking is also provided.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6 AM to 10 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is at 11:00 AM. Early check-in is available for a fee of USD 60, subject to availability. Guests planning to arrive after midnight should contact the property in advance.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including assistive listening devices and Braille or raised signage. There are also step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The hotel is located in Freeport, within a 5-minute drive of Winneshiek Playhouse and Lincoln-Douglas Debate Square. It is approximately 1.9 miles from Freeport Art Museum and 2.6 miles from Jane Addams Recreation Trail.

Is there a swimming pool at the property?

Yes, there is an indoor pool available, with access from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, which is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

City Express By Marriott - Freeport

Average nightly price at City Express By Marriott Freeport by month, last 12 months (USD)
Month	Average price
January	US$83
February	US$86
March	US$89
April	US$93
May	US$103
June	US$121
July	US$118
August	US$116
September	US$124
October	US$132
November	US$89
December	US$88

What guests think

At Baymont by Wyndham Freeport, guests frequently praise the friendly, accommodating staff and decent value, but many note aging facilities with dirty or worn carpets, ongoing renovations, and recurring maintenance issues that affect convenience and first impressions.

Cleanliness is mixed: many rooms are fine, but hallway carpets, lingering odors, and occasional bugs or stains are reported. Facilities see frequent disruptions, including pool closures, elevator outages, and key card or door lock problems. Rooms are generally comfortable but dated, and breakfast ranges from satisfying with hot options to just average. Expect friendly service with trade-offs in upkeep and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is frequently closed, elevators have been out of service at times, and key cards or door locks can fail; construction or remodeling has also been noted.

Related guest reviews

10

Mike and Judy

5 Oct 2025

·

Stayed 3 nights

Need to fix keys

6

Trudy

21 Jul 2025

·

Stayed 1 night

Not bad, but not good, carpets in entry and hallways stained. Elevator stopped working. Our refrigerator was leaking so there was a mold spot on carpet under the door. The check in lady programmed our key cards to the wrong room. Breakfast was ok. Pool was clean overall.

6

Corissa

8 Nov 2025

·

Stayed 2 nights

Pool was closed other than that wonderful.

8

Kimberly

10 Jun 2023

·

Stayed 4 nights

The staff is always so friendly here. The breakfast was good, too. The only issues we had were with parking. You want to get a spot early, or the semis will have them all taken. Overall, a great place to stay!

2

Michelle Marie

2 Oct 2025

·

Stayed 2 nights

The key cards for doors would stop working constantly. The staff said they were going to be getting new ones. Bugs in the rooms and staff said they were beetles and nothing they could do about it. Rooms were run down, carpet stained, tub/shower stain. It was one of the worst experiences I had at a hotel.

8

Christine

11 Sept 2025

·

Stayed 4 nights

It was a very convenient location for our day trips. I didnt give 5 stars as we didnt have key cards as card maker wasn't working and there was construction on the building.

10

Ruben

1 Sept 2023

·

Stayed 1 night

Nice place to stay with the elevator needs to be worked on

6

James

1 Sept 2025

·

Stayed 3 nights

Property in bad shape. Room ceiling was falling, curtains had holes, carpets stained badly. Sink sprayed water all over, pool not working, coffee machine not working.

8

Jeffrey

29 Aug 2023

·

Stayed 2 nights

Room was clean . Place was relatively quiet . Elevators were out of service and faucets in hot tub leaked a steady stream of water .

6

David

18 Aug 2025

·

Stayed 2 nights

Stay was good other than the construction on the building and the door to the room needing pushed hard to close and the outside door closest to my room not unlocking to get back inside.

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Cleanliness

Feedback is inconsistent: several guests found rooms clean, but many cite stained and dirty hallway carpets, lingering odors, and occasional bugs, hair, or mold. Housekeeping quality varies between stays.

Related guest reviews

6

Christopher

4 Mar 2025

·

Stayed 3 nights

Just please be aware that there’s black mold in your sink stoppers…

6

Sabrina

3 Jun 2025

·

Stayed 1 night

Getting a hold of the front desk was challenging. The outside property itself was good however, the room was a bit dirty. I was not impressed. I would probably not stay at this location again.

2

Karla

31 Aug 2025

·

Stayed 1 night

It was advertised as having a pool and hot tub. When we arrive at full of under maintenance and there was no hot tub to be found. The redolent smell of marijuana permeated through the elevator and hallway. Inside the room, there were suspicious stains all over the floor. Some more big and some more small, but all of them were absolutely disgusting. Short dark hair was found on the bed. My husband is old and I have long red hair. You can figure that out Sherlock. Then in the morning the smell of marijuana was so strong we could smell it in our room and we were not the one smoking it. We both said we would’ve been better off sleeping in our Jeep. Wyndham should be ashamed to have their name on this particular hotel.

4

Rebecca

28 Aug 2024

·

Stayed 1 night

The carpets were stained everywhere. The bedding skirt was stained. The toilet wasn’t fully cleaned in the bathroom, and there was multiple spots in the bathroom that hadn’t been cleaned. I would have cancelled and stayed elsewhere but everywhere was booked. It was so disgusting, that I thought I had to check for bed bugs. Luckily there were none. Would not recommend.

8

Marilyn

18 Aug 2025

·

Stayed 2 nights

The dirtiest hallway carpets I have ever seen in a hotel. The room itself was clean and comfortable. Breakfast was good but heavy on carbs.

10

Sue

5 Jul 2024

·

Stayed 1 night

The staff was amazing. Very friendly and welcoming. The cleanliness was awful. We found stains on our bedding, and bugs in our room. We were told there were no extra pillows. We were looking for extra for my grandson.

4

Nina

10 Aug 2025

·

Stayed 2 nights

In need of renovation , and deep cleaning

8

Janet

1 Nov 2025

·

Stayed 1 night

Had i not made my reservation ahead of time and saw the condition of the carpets first, I probably would have not checked in. If our room wasn't clean when we opened the room door, i would have left. It appears the hall/stair carpets have never been cleaned and/or vacuumed rarely. My first impression was not a good one.

6

Jerry

23 Apr 2025

·

Stayed 1 night

Someone tried to get into our room at midnight. scary. Worst thing was the dirty stuff around the edges of the room. Also you should teach the cleaning staff how to make beds so a person doesn’t have t strip it down to the bottom sheet to be able to get in.

2

Tracy

29 Nov 2024

·

Stayed 1 night

Shower was dirty. Bathroom floor dirty. Trash can liner in bathroom not changed, still had a tobacco pouch in it. Another tobacco pouch behind nightstand. Room smelled funny. Hotel also assigned two room numbers to our reservation, and we had people trying to enter our room. Hallway on second floor was freezing, heat not on. Window in our room was left open therefore it was freezing.

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Rooms

Rooms are dated with worn furnishings and carpets, and some have damp or musty odors or small bathrooms. Beds are often comfortable, but pillows divide opinion and noise can occur near elevators or mechanical areas.

Related guest reviews

8

Jodie

28 Feb 2025

·

Stayed 2 nights

The beds were very comfortable. Comfort and cleanliness are my top priority. This room could have been cleaner. There was a lot of wear and tear on the carpet, desk chair, bathroom walls and carpet. The desk chair had rips on the seat material. The bathroom wall behind the door was dirty. There were no washcloths which seemed kind of odd to me. There were plenty of bath towels and hand towels. The shower was clean, water pressure good.

8

Scott

16 Sept 2024

·

Stayed 1 night

Comfortable bed, room smelled funny and small bathroom. But I would stay again.

6

Cheryl

19 May 2025

·

Stayed 2 nights

Unfortunately I was in a room by the elevator so there was quite a bit of noise.

10

Cheri

14 Oct 2024

·

Stayed 1 night

Comfortable

6

Patricia

3 Dec 2023

·

Stayed 4 nights

The age is showing a little at this hotel. Our room was comfortable, but the bathroom was a bit small. We had a room by the “mechanical room” and there was a noisy machine that cycled on and off, disrupting my sleep. The sitting chair had worn arms. The pillows definitely needed to be updated. There’s were no fresh linens for 2 days, so we had to go to the desk to ask for towels on the 2nd day (we stayed 4 nights.) Otherwise it satisfied our need for rest while visiting family.

4

Ann

15 Jul 2025

·

Stayed 1 night

After checking in to the first room, I noticed an issue with the bedding and overall location of the room as it was in the back by the parking lot where construction workers were grilling and playing loud music. I informed Karen at the front desk and she moved me to another room where it was cleaner and less noisy.

8

Jose Manuel

17 Feb 2025

·

Stayed 1 night

The room was in good condition and clean. Some flaws; we had the Jacuzzi room, the switch panel was to close to button so it would get stuck. Could still use the jets though so not a big issue. I would say that's about it, everything else a great and the additions of the soaps and shampoos in the room.

2

Jay

8 Jul 2025

·

Stayed 1 night

The bed was too soft, almost broken down. Small square pillows that were uncomfortable. Outdated Jacuzzi tub that wasn't necessary. Better bathrooms at roadside rest stops. If it says, by Wyndham, pay a little more for a better stay.

6

Wendy

25 Nov 2023

·

Stayed 2 nights

I expected a little better quality from Baymont so I was a bit disappointed with the condition of the room. The beds were very comfortable but the pillows left much to be desired. There were things that showed much wear and the carpet was in need of replacement. Breakfast was adequate but nothing fancy. It is a better hotel than some in the area for the price.

6

Basil

4 May 2025

·

Stayed 2 nights

It has a motel feel but it was ok. I felt comfortable for the most part. The competing hotel, Country Inn and Suites, appeared to be better choice though. The pool was too cold in this hotel. Breakfast was great. The location was close to my event but two minutes more to be by food and shopping would have made the Country Inn a better option for me

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Service

Staff are frequently praised as friendly, helpful, and accommodating, with quick problem solving at the desk. A few guests reported slow or poor communication and, in one case, unresolved refund issues.

Related guest reviews

10

Richard

19 May 2024

·

Stayed 2 nights

Check in was quick and easy. Lamar, the hostess was friendly and very congenial. The room was clean, the beds were comfortable and firm. The bathroom was clean and a tiny bit small but functional and good water pressure. I gave a 4 star rating only because the carpets are showing some wear but they were clean. The breakfast was very good with the usual standard fare plus, waffles, gravy, biscuits, scrambled eggs and sausages. I would recommend this location to friends.

6

Sabrina

3 Jun 2025

·

Stayed 1 night

Getting a hold of the front desk was challenging. The outside property itself was good however, the room was a bit dirty. I was not impressed. I would probably not stay at this location again.

10

Sandra

30 Sept 2024

·

Stayed 1 night

Staff was friendly and knowledgeable... Room was well stocked... liked have Dove Soap & shampoo/cream rinse... (Not that cheap stuff) Country area but close to town...I would stay again...

10

Takayla

16 Sept 2025

·

Stayed 9 nights

Very grateful for the staff . And all their hard work .

6

Robin

28 Jun 2024

·

Stayed 1 night

I parked right in front and walked in - and the front desk clerk was on the phone taking a reservation. Clearly, she saw me and my car. She was busy taking a rez - totally cool - I've worked a front desk - lots to do! What was weird was never getting any sort of smile, acknowledgement of my arrival and/or vague head nod that I was guest, ready to check in. What became weirder - and this lady behind the desk was quite nice on the phone and doing a good job - but it almost felt like she was extending the phone call on purpose and making me wait longer. I know that sounds crazy but the longer she obviously avoided me and then kept talking and talking and talking to this person... it was just odd that not once did she stop to acknowledge me in any way, wink or say hello....and made me wait for 15 minutes to check in. I was exhausted from being on the road all day and it just did not feel welcoming whatsoever. I would have thought, at some point - perhaps 10 minutes in - that she would have said, 'hey, can I please put you on hold for a minute (while you check your spam, find a pen, ask your husband questions, etc.) because I have a guest that just walked in." Now - when she finally did welcome me, she was kind and good at her job - and she kinda/sorta, not really apologized because I'm sure she could see I was somewhat annoyed. I was tired - road weary - and clearly not in my best moment but just even a HELLO and a smile would have gone a long way to helping my patience level.

2

Cara

30 Sept 2025

·

Stayed 1 night

Our stay at Baymont Inn & Suites Freeport, IL on September 20, 2025, was a complete disaster. Our reserved suite had no running water, and the replacement room was in poor, unsanitary condition. The General Manager, Candice, was consistently unprofessional and dishonest. Refunds promised were partially issued and then disappeared, and repeated requests for her supervisor’s contact were ignored. She repeatedly shifted blame to third-party booking platforms and renovations instead of taking responsibility. This experience was stressful, costly, and completely mishandled. I cannot recommend this property under this management, and I hope corporate takes immediate action to prevent future guests from enduring the same treatment.

10

Hailey

29 Jul 2024

·

Stayed 1 night

Alexis was fantastic with our check in process, she was the best! We had an amazing time at Baymont and we can’t wait to come back in the very near future.

10

julie

23 Oct 2025

·

Stayed 1 night

I loved this place. All the little extras got my attention. Very clean. A little surprise of a little duck sitting in bathroom. Loved the seasonal creamers available for coffee. Breakfast was hot and there was a variety. Staff were great.

10

Maria

10 Jun 2024

·

Stayed 3 nights

I liked how helpful and caring LaMay was. I have a hard time walking and use a motorized wheelchair and I went outside to smoke a cigarette and I was coming in and she came out and helped by holding the doors open so I could get in easy.

10

Jennifer

5 Jun 2025

·

Stayed 2 nights

Awesome staff!!!!

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Location

Convenient for highway access, day trips, and nearby nature or bike paths, with generally quiet surroundings. Dining and shopping may require a short drive.

Related guest reviews

10

Hester L.

1 Jun 2024

·

Stayed 2 nights

Near a beautiful natural area but easy driving distance to downtown

8

William

1 Aug 2025

·

Stayed 1 night

Property was clean and close to highway.

10

David

31 May 2023

·

Stayed 1 night

Right odd bike path. Pleasant staff Clean rooms.

10

Mark

15 May 2024

·

Stayed 2 nights

Convenient and easy access for traveling. Great staff.

8

Christine

11 Sept 2025

·

Stayed 4 nights

It was a very convenient location for our day trips. I didnt give 5 stars as we didnt have key cards as card maker wasn't working and there was construction on the building.

10

Jeffrey

21 Feb 2023

·

Stayed 1 night

good location

6

Basil

4 May 2025

·

Stayed 2 nights

It has a motel feel but it was ok. I felt comfortable for the most part. The competing hotel, Country Inn and Suites, appeared to be better choice though. The pool was too cold in this hotel. Breakfast was great. The location was close to my event but two minutes more to be by food and shopping would have made the Country Inn a better option for me

8

Charles

24 Apr 2023

·

Stayed 1 night

The location was convenient for the locations we needed to get to.

8

Jayzelle

23 Sept 2023

·

Stayed 1 night

It’s quiet, convenient and near my workplace.

8

Margaret

19 Sept 2023

·

Stayed 1 night

we were going to a reunion in Orangevill and it was the closest place we could find that was a good clean hotel.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally considered good with hot items and, at times, early service for hunters, though some found it basic or lacking. There were isolated problems such as a broken coffee machine and one report of moldy biscuits.

Related guest reviews

4

Todd

7 Jan 2023

·

CONS: Toilet was slow draining. When i reported to front desk they handed me a plunger. Not enough electrical outlets accessible by beds so if you have CPAPs you may have to unplug the clock. No USB outlets at all, so bring your own chargers. The biscuits at breakfast were moldy. Pool not working. Nearest restaurant & groceries 2 miles away, drug store 1 mile. Would not recommend for more than 1 night stay. This used to be a much nicer hotel. PROS: Free Hot coffee 24/7. $1 sodas available at check in desk.

10

Elizabeth

14 Jul 2025

·

Stayed 3 nights

We had a good stay with decent breakfast choices.

10

Richard

19 May 2024

·

Stayed 2 nights

Check in was quick and easy. Lamar, the hostess was friendly and very congenial. The room was clean, the beds were comfortable and firm. The bathroom was clean and a tiny bit small but functional and good water pressure. I gave a 4 star rating only because the carpets are showing some wear but they were clean. The breakfast was very good with the usual standard fare plus, waffles, gravy, biscuits, scrambled eggs and sausages. I would recommend this location to friends.

8

Marilyn

18 Aug 2025

·

Stayed 2 nights

The dirtiest hallway carpets I have ever seen in a hotel. The room itself was clean and comfortable. Breakfast was good but heavy on carbs.

10

Ryan

28 Jan 2024

·

Stayed 1 night

Our stay was extremely nice, the room was very clean and comfortable, also great service and this hotel caters to hunters which I love, they will do breakfast and coffee earlier than normal for the hunters on hunting trips which makes me give this hotel staff and service an 8 out of 5 stars lol absolutely amazing hotel!!!!!!

10

amy

1 Jan 2026

·

Stayed 1 night

The room was clean, the desk woman was very nice. The breakfast offering was very nice with many good choices.

6

James

1 Sept 2025

·

Stayed 3 nights

Property in bad shape. Room ceiling was falling, curtains had holes, carpets stained badly. Sink sprayed water all over, pool not working, coffee machine not working.

10

julie

23 Oct 2025

·

Stayed 1 night

I loved this place. All the little extras got my attention. Very clean. A little surprise of a little duck sitting in bathroom. Loved the seasonal creamers available for coffee. Breakfast was hot and there was a variety. Staff were great.

6

Gary

29 Jul 2024

·

Stayed 2 nights

Breakfast was lacking

8

Robert

12 Nov 2024

·

Stayed 3 nights

Great value. Nice breakfast. Secure. Helpful with our needs. Comfortable beds. Room condition was very good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $96	10 $100	11 $97	12 $96	13 $106	14 $106
15 $97	16 $120	17 $112	18 $120	19 $119	20 $113	21 $106
22 $89	23 $119	24 $119	25 $119	26 $110	27 $113	28 $113
29 $103	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
		1 $120	2 $120	3 $120	4 $120	5 $115
6 $110	7 $120	8 $120	9 $120	10 $120	11 $101	12 $101
13 $120	14 $88	15 $120	16 $120	17 $120	18 $120	19 $120
20 $110	21 $120	22 $94	23 $120	24 $120	25 $120	26 $120
27 $110	28 $120	29 $120	30 $120	31 $120

City Express By Marriott Freeport

Prices for City Express By Marriott Freeport

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 1 Queen Bed

Studio, 1 King Bed with Sofa Bed

Room, 2 Double Beds

Guest reviews of City Express By Marriott Freeport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about City Express By Marriott Freeport

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