Quality Inn Mesquite - Dallas East

It was a pleasant stay, however, the elevators were broken so it was alil inconvenient for us to bring our luggage to the room

The pool wasn’t working. The elevator was broken. The AC wasn’t working properly

No elevator had to ask staff a few time for pillows and tv didnt work when we got there

Building being renovated, elevator spelled like urine, hot breakfast consisted of one waffle maker and dry cereal. Lastly the plumbing was hooked up backwards. Shower control says cold but dispenses hot water and the hot side dispenses cold. Only reasonable thing about this place was the price.

No hot breakfast, hardly any selection No hair dryer in room Coke vending machine out of order Elevator out of order Snack vending machine practically empty Toilet seat had only 1 bolt holding it own

When I rented the room, I rented the standard king room. The pictures showed a jacuzzi in the room. I chose that one because we went to help our granddaughter to move. I thought when we got done for the day it would be nice to get in the jacuzzi and relax. I paid the higher price for it. The manager on duty said no that I would have to pay 135.00 more. I said no I would not I would just take the room. I asked about the hot tub and the manager said oh it was not working. They need to update their pictures of the room and, or post that the hotel is going through a renovation. Whoever did their renovation was a sloppy job. I will not stay there again. I will not trust pictures again. I will simply call the hotel directly. I have been using Hotel. Com for a while now and I am disappointed with this trip. They did not have hot breakfast they used to have a good hot breakfast. They advertised a breakfast. The last time I looked they changed it to continental breakfast.I am diabetic I would have never chose a hotel that only had sugary cereal and waffles. They didn’t even have decaf coffee. They didn’t have any kind of juice. Cleanliness was kind of maybe ok.

Unfortunately this hotel was a mess, the room smelled, the doors didn't close well you had to basically slam them to close, there was a chirping smoke detector, the side entry door didn't lock so anyone could enter the hotel outside of the front entry way. The staff was decent but rarely at the front desk. The pool looked cloudy so didn't get to enjoy that and the continental breakfast was not the best. All in all you get what you pay for when you're trying to save a little money. Cost of the room was reasonable.

Love the remodel. Hot tub could be warmer and bathroom plug did not work for my hair tool. But it was quiet and clean and the staff were very nice.

Bedroom was worn but clean. Common areas needed vacuuming and cleaning. The breakfast was very limited. Elevator was out of order and looked like it had been. Non ADA compliant.

The elevator was inoperable, the spa tub was filthy, had to change rooms tv didn't work. Was offered a first floor room because elevator was inoperable, but at a $100 3 night increase. Why can't these things be found out B4 a reservation, manager didn't care, aloof.

Trash all over halls, missing lamp shade, deposit was extremely high. Customer service at front desk had something more important to do, felt rushed. This was a 3 star hotel, I would give them 1 star.

This property has ants in the shower didn’t have anything they said was included in the website had dirty pillows and blankets and when we asked for a manger we didn’t get one

Checkin was ok. The pictures on the site are altered and have either the flash on or more lights added to the room. Apparently requesting a Double wide KING bedroom will reserve you two rooms. Why would I want two rooms if I’m the only tenant? Got my room and paid the ridiculous $100 reservation fee. Went in room first thing room smells like damp mildew. Turned on tv and check air conditioner. Tv looked like someone placed a magnet on tv so went back to the front and because I had the other room I wasn’t stuck with the foul smelling room. Just because you throw modern paint on the wall over mildew doesn’t make the hotel better. Missed the breakfast because it stops at 9:30 am. The cost is okay but will not be returning to this location.

Room was clean

The bathroom sink was dirty. When they said breakfast. It was very limited.

More like a Motel 6 than a Quality Inn. New mattress is very unsupportive for 95 lb female and 165lb male. Changed rooms, 1st room musty smell. They are doing remodeling very cheap. No water in breakfast area. Breakfast gas minimal selection of two sugar cereals, waffles, White bread snd apple. No tea, no orange juice, no oatmeal, no whole grain bread. Cheap coffee.

There was makeup on the sheets the coffee machine didn’t have coffee and the worker would not make coffee at 7:00 am my key stopped working house keeping came twice before check out and waited outside the room until check out at 11:00am

There was nothing I liked about it. When I arrived, they gave me a room with one double bed on the 1st floor. I told them I had paid for a King sized bed. So they moved me to the 2nd floor. Elevators were not working. They advertised free hot breakfast, no such thing. The bathroom had pubic hair and a hair strand in the shower stall before I even showered. I couldn’t sleep; because I was not satisfied. I would not recommend this place to my family or friends!

The staff was nice, the hotel was peaceful, & clean.

Mold in the bathroom ceiling that they tried to hide with paint.

There was not hot breakfast like in the picture. Room seemed small compared to other hotels

Room was nice and cool, only wish the bed pillows were better, more of a firm comfort. Pool water was warm, lobby smells amazing.

More like a Motel 6 than a Quality Inn. New mattress is very unsupportive for 95 lb female and 165lb male. Changed rooms, 1st room musty smell. They are doing remodeling very cheap. No water in breakfast area. Breakfast gas minimal selection of two sugar cereals, waffles, White bread snd apple. No tea, no orange juice, no oatmeal, no whole grain bread. Cheap coffee.

Clean room, updated astetic. The pool looked a but outdated but i wasnt there for that so no big deal

The room was clean and comfortable, older hotel, could use some maintenance/updating but everything was functional. Room was a bit musty but that’s to be expected with an older building. Would stay again with no hesitation.

No elevator had to ask staff a few time for pillows and tv didnt work when we got there

There were no eggs or meat given at breakfast. The chairs were super old and peeling. The furniture in the room was super old, deteriorating and out dated.

Love the remodel. Hot tub could be warmer and bathroom plug did not work for my hair tool. But it was quiet and clean and the staff were very nice.

Place was not what a Quality in used to be. Plus the hot tub was broken. No closets, no extra pillows

The elevator was inoperable, the spa tub was filthy, had to change rooms tv didn't work. Was offered a first floor room because elevator was inoperable, but at a $100 3 night increase. Why can't these things be found out B4 a reservation, manager didn't care, aloof.

Trash all over halls, missing lamp shade, deposit was extremely high. Customer service at front desk had something more important to do, felt rushed. This was a 3 star hotel, I would give them 1 star.

Would have been nice to know the place was being remodeled. Entire 1st floor was under repairs: everything was piled up outside for trash removal Not one time in 3 days we stayed did someone speak as they passed you : if they could even be found at all Was not impressed on what they called breakfast available daily 😳

I did not like anything about this property I felt very unsafe so much so that I did not complete my stay, also they made me pay a 100 dollar deposit for my stay that was already paid for. Staff was rude.

There was makeup on the sheets the coffee machine didn’t have coffee and the worker would not make coffee at 7:00 am my key stopped working house keeping came twice before check out and waited outside the room until check out at 11:00am

The staff were really nice and friendly. The rooms are very nice and clean and the breakfast was good also.

Unfortunately this hotel was a mess, the room smelled, the doors didn't close well you had to basically slam them to close, there was a chirping smoke detector, the side entry door didn't lock so anyone could enter the hotel outside of the front entry way. The staff was decent but rarely at the front desk. The pool looked cloudy so didn't get to enjoy that and the continental breakfast was not the best. All in all you get what you pay for when you're trying to save a little money. Cost of the room was reasonable.

Property was quiet staff was kind needs a few updates but definitely nice

Love the remodel. Hot tub could be warmer and bathroom plug did not work for my hair tool. But it was quiet and clean and the staff were very nice.

The staff was nice, the hotel was peaceful, & clean.

The elevator was inoperable, the spa tub was filthy, had to change rooms tv didn't work. Was offered a first floor room because elevator was inoperable, but at a $100 3 night increase. Why can't these things be found out B4 a reservation, manager didn't care, aloof.

There was not hot breakfast like in the picture. Room seemed small compared to other hotels

The bathroom sink was dirty. When they said breakfast. It was very limited.

It was nice. Very quiet. The rooms could be updated as the stuff in the rooms are quite old My room needed to be repainted and the bed was almost due for a new mattress as it was caving in a little but other than that it was nice. The breakfast was great as well. Loved the Texas state shaped waffles :)

Nothing. Very basic. Limited amenities. Breakfast was disappointing.

There were no eggs or meat given at breakfast. The chairs were super old and peeling. The furniture in the room was super old, deteriorating and out dated.

Building being renovated, elevator spelled like urine, hot breakfast consisted of one waffle maker and dry cereal. Lastly the plumbing was hooked up backwards. Shower control says cold but dispenses hot water and the hot side dispenses cold. Only reasonable thing about this place was the price.

No hot breakfast, hardly any selection No hair dryer in room Coke vending machine out of order Elevator out of order Snack vending machine practically empty Toilet seat had only 1 bolt holding it own

When I rented the room, I rented the standard king room. The pictures showed a jacuzzi in the room. I chose that one because we went to help our granddaughter to move. I thought when we got done for the day it would be nice to get in the jacuzzi and relax. I paid the higher price for it. The manager on duty said no that I would have to pay 135.00 more. I said no I would not I would just take the room. I asked about the hot tub and the manager said oh it was not working. They need to update their pictures of the room and, or post that the hotel is going through a renovation. Whoever did their renovation was a sloppy job. I will not stay there again. I will not trust pictures again. I will simply call the hotel directly. I have been using Hotel. Com for a while now and I am disappointed with this trip. They did not have hot breakfast they used to have a good hot breakfast. They advertised a breakfast. The last time I looked they changed it to continental breakfast.I am diabetic I would have never chose a hotel that only had sugary cereal and waffles. They didn’t even have decaf coffee. They didn’t have any kind of juice. Cleanliness was kind of maybe ok.

Unfortunately this hotel was a mess, the room smelled, the doors didn't close well you had to basically slam them to close, there was a chirping smoke detector, the side entry door didn't lock so anyone could enter the hotel outside of the front entry way. The staff was decent but rarely at the front desk. The pool looked cloudy so didn't get to enjoy that and the continental breakfast was not the best. All in all you get what you pay for when you're trying to save a little money. Cost of the room was reasonable.

The place needs an update . Had a problem entering the room with all the keys they provided . It kept not working. Took about 40min til I got a key that worked. The place screams 90s with the dull color. A lot of out of character people that checked in . The room next to me was a guy just staring at me while I would attempt the keys cards that didn’t work. The staff was friendly. No issues there. The room was clean . Just needs an update. There was a dodge charger with tinted windows parked in reverse with lights on . Just sitting in there car. Was really odd. Breakfast sucked. Idk what that other review was talking about. I came at 7:20. No one was there except an older lady. No hot foods at all except the waffle maker. The had cheap tiny muffins in a package. They had cereal but I couldn’t find the milk. Also had great value brand yogurt. Was disappointed they didn’t have eggs or bacon. It Wasn’t a bad stay . Just lots of creepy interactions. And terrible breakfast.