TownePlace Suites Houston North/Shenandoah

PRO: Quiet, near The Woodlands mall, lots of parking space, friendly staff. CON: Limited breakfast selection (no waffle), room has musty odor, carpet looks very old and dirty, a/c is loud when it turns on. My credit card was charged incidental fee for parking, I had to call them to issue full credit.

Very easy to walk from to where we needed to meet. Air conditioning was very adequate. The blower will blow on the left side of the bed, if you are sensitive to cool air, I recommend sleeping on the right side of the bed. The hot water was amazing and super hot and pressure was just fabulous. The staff was super accommodating and friendly. Breakfast was decent (eggs, potato, waffle, cereals, juices, and coffees). Pool was up and running and active (I did not partake in pool) The cleaning ladies were friendly and the clean smells were all through the halls. I have no complaints.

Very nice hotel, friendly staff, nice pool!!

GREAT staff. Very friendly and helpful. Couldn't ask for better. Not sure about being charged to park, though??

For the most part, we enjoyed this hotel for our recent stay in The Woodlands. It was close to so much, but be aware that its location on the southbound feeder (interstate service road) makes it challenging to go north ... the direction of The Woodlands Mall, most of the medical centers, etc. since you can only turn south on the feeder road, so if you need to go north you either go west out of your way or turn south then make a U-turn a mile or so down the feeder. Also, the traffic on the feeder is heavy and fast most of the time, so you'll usually have to wait to even get out into traffic. But, the location itself was quiet and within walking distance to several nice restaurants. The breakfast was good, the pool area was clean and inviting, but the room was oddly arranged ... TV was on the side of the bed, so we had to watch it at an odd angle. And, the primary thing that kept me from giving this hotel a higher rating was the difficulty I had with the hotel's internet, and I couldn't even use my Amazon Firestick on the TV without having to go through their tech support (for which I was charged $4.95 for data assistance, although since I wasn't told about that until I checked out, the charge was reversed.) But we've stayed in MANY hotels and this is the first time we've ever encountered anything like this. Overall, there were some nice things about the hotel but we'll likely stay elsewhere next time.

This was a great hotel - quiet, extremely friendly and helpful staff, and a very comfortable room. We liked that the gym was nice and cool! The breakfast was good with a nice selection. Thank you for a great stay!

Good location, quiet, clean and functional. My only complaint was at checkout they added a $2.xx daily fee for parking lot maintenance or upkeep or some other chicken sh!! excuse. If you have a fee disclose it on line and add it to the cost of the daily stay. Some weasel came up with this crappy charge and is safely hiding behind his desk. Very disappointed with this type of dealing with the "stupid" customers/"we fooled them again" policy. Marriott should have more class than this.

We had a really lovely stay at towneplace suites. We felt especially welcomed by Rita at the front desk (who was there during most days) but everyone was very kind and helpful. The pool and outdoor patio were so lovely to eat breakfasts on and just sit and relax. Nice hedges make it feel quite secluded and almost like a resort. Breakfasts were nice and I had several gluten free options available as someone with celiac. But many others for my husband who is not. We were well fed each morning. We would definitely return here again.

Wonderful experience. We came for a second honeymoon and hope to be back someday. Only negative was that I was not made aware of the daily parking fee, so that was an unpleasant surprise. Everything else was top-notch. Clean room, comfortable bed. Pleasant employees. Breakfast was decent; they maybe could try switching up the daily oatmeal with some grits. But overall a great place to stay.

Does need lighter doors on handicap accessible rooms and more ada bars

Great service, clean rooms

PRO: Quiet, near The Woodlands mall, lots of parking space, friendly staff. CON: Limited breakfast selection (no waffle), room has musty odor, carpet looks very old and dirty, a/c is loud when it turns on. My credit card was charged incidental fee for parking, I had to call them to issue full credit.

If it was king bed, Id be copletely floored. The room was musty and rust in the bathroom door jamb. I wasnt impressed. Marriott is not what it used to be. 😥

Very easy to walk from to where we needed to meet. Air conditioning was very adequate. The blower will blow on the left side of the bed, if you are sensitive to cool air, I recommend sleeping on the right side of the bed. The hot water was amazing and super hot and pressure was just fabulous. The staff was super accommodating and friendly. Breakfast was decent (eggs, potato, waffle, cereals, juices, and coffees). Pool was up and running and active (I did not partake in pool) The cleaning ladies were friendly and the clean smells were all through the halls. I have no complaints.

There was a terrible smell in the room when we arrived. They tried to cover it up by putting scented gel beads in the room. This smell made it worse. We would have gone to another hotel, but we were exhausted from helping family move to a third floor apartment.

staff is very friendly. room is immaculate.

Overall very good. Pretty easy to find just slightly off the highway. Very clean place, comfortable room. Breakfast selections weren't excessive but it was well stocked and good. Check-in and checkout was fast and very courteous. Would stay again when in the area.

Great stay. Room was extremely clean and staff was nice and friendly.

Clean

Great location, friendly staff and very clean facility.

Nice hotel, clean, good parking, guest upstairs stomped around, hotel is pretty basic… great for the price!

Close to shopping center and excellent restaurants. Complete kitchen for cooking and eating in room! Rooms are clean. Front desk excellent! Would stay again.

Wonderful staff. Very quiet. Great room with kitchenette. Nice breakfast. Close to I-45, close to shopping and restaurants at the Woodlands. Thank you.

It was ok. Rooms are not new. AC is slightly noisy. The location of the TV is awkward. It is not in front of the bed, but on the side of the bed. You have to slide the TV out and rotate it. Breakfast was ok. No sausage, only bacon. No waffles or pancakes.

For the most part, we enjoyed this hotel for our recent stay in The Woodlands. It was close to so much, but be aware that its location on the southbound feeder (interstate service road) makes it challenging to go north ... the direction of The Woodlands Mall, most of the medical centers, etc. since you can only turn south on the feeder road, so if you need to go north you either go west out of your way or turn south then make a U-turn a mile or so down the feeder. Also, the traffic on the feeder is heavy and fast most of the time, so you'll usually have to wait to even get out into traffic. But, the location itself was quiet and within walking distance to several nice restaurants. The breakfast was good, the pool area was clean and inviting, but the room was oddly arranged ... TV was on the side of the bed, so we had to watch it at an odd angle. And, the primary thing that kept me from giving this hotel a higher rating was the difficulty I had with the hotel's internet, and I couldn't even use my Amazon Firestick on the TV without having to go through their tech support (for which I was charged $4.95 for data assistance, although since I wasn't told about that until I checked out, the charge was reversed.) But we've stayed in MANY hotels and this is the first time we've ever encountered anything like this. Overall, there were some nice things about the hotel but we'll likely stay elsewhere next time.

As always, a great place to stay with excellent breakfast. Great location. Rooms are big with in kitchen.

The room above us

The stay was amazing. Breakfast was great every morning. The room had more than enough space for us. We loved the kitchen area to be able to fill it with some groceries and not spend a ton going out. Will stay there again for sure. The staff was awesome and so polite and professional.

Like it overall but needs updating

I only had to issues with our ground floor room. The air conditioner is rather loud when it kicks on, and it turns on often throughout the night and wakes you up. And if anyone in the floors above you flush the toilet, it is very loud as the water goes theough the wall by the bed, waking you up again.

I came to MD Anderson for a MRI. The Hotel let me check out at 3 no extra charge!

* Fairly clean room and bathroom except for visible dust on the AC grills by the wall. * Decent breakfast. * The only big complaint I have is the lack of hospitality of the evening shift desk lady. If you're in the hotel (hospitality) business, it should follow that the receptionists embody that. The snarky attitude towards very tired guests just won't cut it for me.

We were able to check in early without fees. Here in CA, that never happens. Great staff

Overall very good. Pretty easy to find just slightly off the highway. Very clean place, comfortable room. Breakfast selections weren't excessive but it was well stocked and good. Check-in and checkout was fast and very courteous. Would stay again when in the area.

Completely enjoyed staying at this hotel! Staff were friendly and helpful. Check in was a breeze. I would definitely book again at one of these properties!

Friendly and flexible

The room was clean and spacious. Breakfast was good. Staff very nice and accommodating. If ever back in the area would def stay again!

They were quite accommodating your my daughters 21st birthday trip

We had a really lovely stay at towneplace suites. We felt especially welcomed by Rita at the front desk (who was there during most days) but everyone was very kind and helpful. The pool and outdoor patio were so lovely to eat breakfasts on and just sit and relax. Nice hedges make it feel quite secluded and almost like a resort. Breakfasts were nice and I had several gluten free options available as someone with celiac. But many others for my husband who is not. We were well fed each morning. We would definitely return here again.

We have stayed here many times. You can see some signs neglect in the appearance. We experienced an issue with little to no hot water. Asked the front desk about a small issue and was met with a shoulder shrug! Kinda like I just don’t care!

Nice sized room, comfortable bed, close to restaurants and shopping.

Close to shopping center and excellent restaurants. Complete kitchen for cooking and eating in room! Rooms are clean. Front desk excellent! Would stay again.

Wonderful staff. Very quiet. Great room with kitchenette. Nice breakfast. Close to I-45, close to shopping and restaurants at the Woodlands. Thank you.

For the most part, we enjoyed this hotel for our recent stay in The Woodlands. It was close to so much, but be aware that its location on the southbound feeder (interstate service road) makes it challenging to go north ... the direction of The Woodlands Mall, most of the medical centers, etc. since you can only turn south on the feeder road, so if you need to go north you either go west out of your way or turn south then make a U-turn a mile or so down the feeder. Also, the traffic on the feeder is heavy and fast most of the time, so you'll usually have to wait to even get out into traffic. But, the location itself was quiet and within walking distance to several nice restaurants. The breakfast was good, the pool area was clean and inviting, but the room was oddly arranged ... TV was on the side of the bed, so we had to watch it at an odd angle. And, the primary thing that kept me from giving this hotel a higher rating was the difficulty I had with the hotel's internet, and I couldn't even use my Amazon Firestick on the TV without having to go through their tech support (for which I was charged $4.95 for data assistance, although since I wasn't told about that until I checked out, the charge was reversed.) But we've stayed in MANY hotels and this is the first time we've ever encountered anything like this. Overall, there were some nice things about the hotel but we'll likely stay elsewhere next time.

No complaints! Excellent stay in a great location!

Overall very good. Pretty easy to find just slightly off the highway. Very clean place, comfortable room. Breakfast selections weren't excessive but it was well stocked and good. Check-in and checkout was fast and very courteous. Would stay again when in the area.

It was a great stay, very nice, quiet and great located Hotel, we were close to everything and connecting to I45 very easy

Location is wonderful amd easy to find. Close to venue and with this being a girls trip, being safe is a must.

Great hotel at a reasonable price near the Cynthia Woods Mitchell Pavillion.

Great location, friendly staff and very clean facility.

PRO: Quiet, near The Woodlands mall, lots of parking space, friendly staff. CON: Limited breakfast selection (no waffle), room has musty odor, carpet looks very old and dirty, a/c is loud when it turns on. My credit card was charged incidental fee for parking, I had to call them to issue full credit.

Quality of breakfast food not good

It was ok. Rooms are not new. AC is slightly noisy. The location of the TV is awkward. It is not in front of the bed, but on the side of the bed. You have to slide the TV out and rotate it. Breakfast was ok. No sausage, only bacon. No waffles or pancakes.

The staff was friendly and we enjoyed the healthy food for breakfast.

Overall very good. Pretty easy to find just slightly off the highway. Very clean place, comfortable room. Breakfast selections weren't excessive but it was well stocked and good. Check-in and checkout was fast and very courteous. Would stay again when in the area.

As always, a great place to stay with excellent breakfast. Great location. Rooms are big with in kitchen.

The stay was amazing. Breakfast was great every morning. The room had more than enough space for us. We loved the kitchen area to be able to fill it with some groceries and not spend a ton going out. Will stay there again for sure. The staff was awesome and so polite and professional.

Sorry, but while the eggs and such were good for the breakfast, the sausage was not and I had a few issues with it on my stomach. Other than that, nice stay at a well maintained and cleaned place.

We had a really lovely stay at towneplace suites. We felt especially welcomed by Rita at the front desk (who was there during most days) but everyone was very kind and helpful. The pool and outdoor patio were so lovely to eat breakfasts on and just sit and relax. Nice hedges make it feel quite secluded and almost like a resort. Breakfasts were nice and I had several gluten free options available as someone with celiac. But many others for my husband who is not. We were well fed each morning. We would definitely return here again.

Nice rooms. Great free breakfast. Friendly staff.