Holiday Inn Express - Times Square by IHG
Property description
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
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Guest reviews
7
Good
Based on 2,712 verified reviews
Who stays here?
Business
24%
Couple
25%
Family
33%
Group
13%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Holiday Inn Express - Times Square by IHG, reviewers consistently praise the walkable location near Times Square and the friendly, accommodating staff, but many report severe elevator bottlenecks—often with one lift out—plus cramped rooms and a crowded breakfast area.
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10
Oscar
2 weeks ago
·
Stayed 3 nights
Staff was very helpful. Our room clean and the breakfast was great. Definitely staying in this hotel when Im back in NY.
Staff was very helpful. Our room clean and the breakfast was great. Definitely staying in this hotel when Im back in NY.
8
Christine
3 weeks ago
·
Stayed 2 nights
AC was cold. Breakfast wasn't bad
AC was cold. Breakfast wasn't bad
8
Larry
4 weeks ago
·
Stayed 2 nights
The rooms were fine. Elevator wait was long sometimes. Breakfast was ok. Staff was real good. Location was great.
The rooms were fine. Elevator wait was long sometimes. Breakfast was ok. Staff was real good. Location was great.
6
Sachiko
4 weeks ago
·
Stayed 3 nights
House keeping never showed up for our 3 nights stay / breakfast run out of sausage and eggs a little after 7 am I told a staff but no refills showed up / card key stops working every time we went out we had to go back to the front desk to recharge every single day/ staff were all friendly and helpful/ the destination fee to pay at the hotel went up more than I was informed from Hotels.com at the reservation because the hotel updated their fee recently and didn't honor the price I was informed./I wish there was a small table and one more chair for eating takeout food but I know the room space was limited.Other than that , I think this hotel is ok as a budget hotel. Great location where just 15 minutes walk from Amtrak station and theaters and restaurants are right there. A lot of free / welcome goodies like water bottles, snacks, and fresh juice./ I don't mind to come back here to stay again
House keeping never showed up for our 3 nights stay / breakfast run out of sausage and eggs a little after 7 am I told a staff but no refills showed up / card key stops working every time we went out we had to go back to the front desk to recharge every single day/ staff were all friendly and helpful/ the destination fee to pay at the hotel went up more than I was informed from Hotels.com at the reservation because the hotel updated their fee recently and didn't honor the price I was informed./I wish there was a small table and one more chair for eating takeout food but I know the room space was limited.Other than that , I think this hotel is ok as a budget hotel. Great location where just 15 minutes walk from Amtrak station and theaters and restaurants are right there. A lot of free / welcome goodies like water bottles, snacks, and fresh juice./ I don't mind to come back here to stay again
10
Nikki
5 weeks ago
·
Stayed 2 nights
The STAFF!!!!!! Every staff member at this location was pleasant. It did not matter the shift, the time of day/night, I mean everyone was so kind. It was so crowded and so many people checking in and out this week around the same time and everyone employed was willing to help in any way with whatever need. I would stay here again just for the hospitality. The location was great, the room was clean, the AC worked amazingly! Good snacks to purchase. Water and chips at the front desk. I don’t typically type hotel reviews but this one deserved it. Thank you so much!
The STAFF!!!!!! Every staff member at this location was pleasant. It did not matter the shift, the time of day/night, I mean everyone was so kind. It was so crowded and so many people checking in and out this week around the same time and everyone employed was willing to help in any way with whatever need. I would stay here again just for the hospitality. The location was great, the room was clean, the AC worked amazingly! Good snacks to purchase. Water and chips at the front desk. I don’t typically type hotel reviews but this one deserved it. Thank you so much!
343 West 39th Street, Garment District, New York (and vicinity), New York, United States of America
Location
With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Madison Square Garden. This hotel is 1 mi (1.7 km) from Empire State Building and 1.2 mi (1.9 km) from Rockefeller Center.
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