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Best Western Palmyra Inn & Suites


Amenities

  • Parking

  • Hot Tub / Jacuzzi

  • Non-Smoking Rooms

  • Business Center

  • Housekeeping

  • Banquet Facilities

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Property description

Take advantage of recreation opportunities such as a hot tub, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a fireplace in the lobby, a banquet hall, and a vending ma...
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From

US$129
/ night

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Best Western Palmyra Inn & Suites describe friendly staff and a convenient base for visiting nearby LDS church history sites, with many guests finding rooms spacious and beds comfortable, though the property feels dated and maintenance standards vary.

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Facilities

Limited

Cleanliness

Mixed

Rooms

Dated

Service

Mixed

Location

Convenient

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10

Lyle

IAN-logo

1 May 2026

·

Stayed 3 nights

Menu was good
Menu was good

10

Jorge

IAN-logo

22 Apr 2026

·

Stayed 2 nights

Clean room, helpful staff. Everything well.
Clean room, helpful staff. Everything well.

4

Kenneth

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4 Apr 2026

·

Stayed 1 night

Staff was very pleasant. Definitely don’t feel like the rooms were clean.
Staff was very pleasant. Definitely don’t feel like the rooms were clean.

4

Jennifer

IAN-logo

22 Mar 2026

·

Stayed 2 nights

Definitely would not go back. When we arrived and went to our room, it had an unbearable odor. We asked to beloved which, I wouldn’t normally do but, it was awful. We moved to a second room and, there was one towel, a quarter size roll of toilet paper, and dirty socks under the cover of one of the beds, and women’s hair all over the pillows. As if, someone slept in it and they just made the bed without cleaning any of the linens. They offered to move us again but, it was just a lot to do for a third time. The staff was ver friendly and accommodating and, the breakfast was decent. But, very dirty and unkept.
Definitely would not go back. When we arrived and went to our room, it had an unbearable odor. We asked to beloved which, I wouldn’t normally do but, it was awful. We moved to a second room and, there was one towel, a quarter size roll of toilet paper, and dirty socks under the cover of one of the beds, and women’s hair all over the pillows. As if, someone slept in it and they just made the bed without cleaning any of the linens. They offered to move us again but, it was just a lot to do for a third time. The staff was ver friendly and accommodating and, the breakfast was decent. But, very dirty and unkept.

8

Brittany

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15 Mar 2026

·

Stayed 1 night

The jacuzzi was a pain! Took a lot to turn the jets on. The staff was the best very apologetic. But driving over a hour on the basis of the jacuzzi room it was very disappointing
The jacuzzi was a pain! Took a lot to turn the jets on. The staff was the best very apologetic. But driving over a hour on the basis of the jacuzzi room it was very disappointing

955 Canandaigua Road, Palmyra, New York, United States of America

Location

When you stay at Best Western Palmyra Inn & Suites in Palmyra, you'll be in the historical district, within a 5-minute drive of Smith Family Farm and Palmyra Family Medicine. This hotel is 13 mi (21 km) from Canandaigua Lake and 13.3 mi (21.5 km) from CMAC Performing Arts Center.

Smith Family Farm(0.7 Miles)

Wayne County Fairgrounds(1.4 Miles)

Palmyra Family Medicine(1.5 Miles)

Book of Mormon Publication Site(1.5 Miles)

Historic Palmyra Museum(1.6 Miles)

Phelps General Store(1.7 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:30

Before 11:00


Security deposit

USD 200 per accommodation on arrival.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site, with limited spaces.


A complimentary breakfast is included for guests.


Check-in is from 15:00 to 23:30, and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.


The property offers step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.

The hotel is located in the historical district of Palmyra, within a 5-minute drive of Smith Family Farm and Palmyra Family Medicine. It is approximately 13.3 miles from CMAC Performing Arts Center and 1.5 miles from Wayne County Fairgrounds.


Children are welcome at the property, and kids can stay for free up to a certain age.


The property offers cribs for a fee of USD 5.0 per stay and rollaway beds for a fee of USD 25.0 per stay. Availability is subject to request and confirmation.


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