Fairfield by Marriott Middletown Monroe

Lawn looks like it hasn't been mowed all season, and the landscaping is rough. It doesn't make a good impression upon arrival. It says they're going through a renovation, but there seems to be a clear lack of attention to details. The bed was not comfortable. Thick layer of dust behind the microwave--only wiped down the front of the cabinet surfaces. Every light switch was sticky with something. Shampoo bottles were in the floor of the shower. It was OK, and the price was reasonable, but the details usually attended to by a Marriott property was missing. The staff were very kind and helpful--a definite positive for the hotel.

The hotel was under renovation, this was not disclosed prior to booking the room. Our room had a hole in the floor next to the bathroom, TV and AC didn’t work properly, among many other issues. We left before our stay was to end.

The hotel was under construction without my knowledge. The pool and fitness area were under construction and blocked off. The hotel lobby, hallways, rooms, and parking lot were in various stages of construction. Our first room had ac that was not working and an overhead lamp that was not working. We asked to move to a room with working ac and we were accommodated. The new room had working ac, but had no bathroom overhead lighting. Instead, a lamp was plugged into the bathroom as a source of light.

They dont tell you the place is under construction. Pulled into the parking lot to find 2 huge contractor storage containers. Keep those in mind, they'll be back later in the story. The lower moldings were removed from the walls in the hallways. There was some kind of plastic strip laid down the middle of the hallway for you to walk on. THERE IS NO POOL. Lady behind the counter says Marriot has refused to remove the pool photos from the website for over a year. My shower had no shelves. The provided shampoo/conditioner/body wash were in squirt bottles on the floor of the shower. No thank you The room itself appeared clean, but when they misled you from the beginning, can you really trust the cleanliness? Remember those storage containers? Well one of them caught fire. Fire dept came and basically tossed the entire contents of the container onto the parking lot. What a mess. Contractor cleaned it up by putting up a couple of cones and driving away STAY AWAY

They were trying to reconstruct a hotel that should have been torn down and the whole place was in disarray. Smelled bad, Old mattresses piled up out front, old toilet seat not connected to the toilet, the front desk not answering the phone so I want down to the front desk seeing a note saying, pick up phone and call. So I picked up their phone and called and the front desk phone rang where I was standing and nobody came to answer it! No different from when I called from the room. People came in and a few minutes later walked out.