Name: Holiday Inn Express Hotel & Suites Miami
Address: 509 Henley Street,Miami,Oklahoma 74354,US, Miami, Oklahoma, United States of America, Miami, Oklahoma, US
Price range: $95–$117 per night
Rating: 6.8

What guests think

At Holiday Inn Express Hotel & Suites Miami, guests report a mix of experiences that balance friendly interactions with shortcomings that sometimes affect comfort and satisfaction during their stay overall.

Room feedback ranges from comfortable and quiet to reports of odors, ants, broken or missing items, and worn fixtures. Facilities saw intermittent issues, including a dusty or closed pool, an out-of-service spa, a broken elevator, and brief hot-water or ice-machine outages. Breakfast earns compliments from several guests, while others found it limited or poorly maintained. Best suited to travelers prioritizing easy access over polished finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several facilities experienced closures or maintenance issues, including a dusty or closed pool, spa out of service, a broken elevator, and occasional hot-water or ice-machine problems. Grounds, signage, and accessible parking also need attention, though some rooms feature jetted tubs.

Related guest reviews

6

Tonia

Jun 15, 2025

·

Stayed 2 nights

I would’ve liked to know that the pool area was under construction, while we could swim it was so dusty! Dust covered everything! And the construction crew left several nails in the pool that my husband and granddaughter dove down to collect so they wouldn’t hurt anyone. The room had ants, and we were lacking a shower curtain and had to ask for it. We chose this hotel based on reviews. I wouldn’t choose it again.

4

Nancy

Aug 4, 2025

·

Stayed 1 night

Elevator broken and on 3rd floor. Sheets had not been changed. AC batteries had to be changed. We had to take care of all problems because one person to service a full hotel. Unacceptable. She did the best she could. Customer behind us had prosthesis and no elevator.

4

Mary

May 27, 2023

·

Stayed 1 night

The room had a foul smell, the shade was full of holes & the remote did not work. The shower was full of mildew. The ice machine did not work and the pool was “out of order” Breakfast was oK

10

James

Jan 23, 2023

·

Stayed 2 nights

Spa was out of service, which is why we booked here.

8

chris

Jun 6, 2024

·

Stayed 1 night

There was no hot water in the hotel.

8

Martin

Oct 17, 2023

·

Stayed 1 night

Nice property, guest rooms need some maintenance. Breakfast was limited and pool was closed for maintenance but was not informed at check in.

4

carol

Jan 30, 2024

·

Stayed 1 night

The property is run down. Needs serious updating. Breakfast bar was sparse because of busy weekend. Not our fault!! Pancake maker broken?? Window shade in our room was broken. No curtain?? The bed was clean appearing and comfortable.

4

Pamela

Oct 30, 2023

·

Stayed 3 nights

Place was filthy. Area was noisy. No handicap parking in handicap spaces.

10

Diane

May 6, 2025

·

Stayed 1 night

Clean, classy, professional. Facility needs signage off the freeway and better signage and lighting on'site. Also grass around property needs trimming and landscaping.

10

William

Jun 5, 2023

·

Stayed 2 nights

We had a room with a jetted tub. It was fantastic. The room was clean and the staff were great

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Cleanliness

Cleanliness feedback is mixed: some guests found rooms clean, while others reported odors, ants, mildew, sticky floors, and missed restocking of basics.

Related guest reviews

6

Tonia

Jun 15, 2025

·

Stayed 2 nights

I would’ve liked to know that the pool area was under construction, while we could swim it was so dusty! Dust covered everything! And the construction crew left several nails in the pool that my husband and granddaughter dove down to collect so they wouldn’t hurt anyone. The room had ants, and we were lacking a shower curtain and had to ask for it. We chose this hotel based on reviews. I wouldn’t choose it again.

4

Nancy

Aug 4, 2025

·

Stayed 1 night

Elevator broken and on 3rd floor. Sheets had not been changed. AC batteries had to be changed. We had to take care of all problems because one person to service a full hotel. Unacceptable. She did the best she could. Customer behind us had prosthesis and no elevator.

4

Mary

May 27, 2023

·

Stayed 1 night

The room had a foul smell, the shade was full of holes & the remote did not work. The shower was full of mildew. The ice machine did not work and the pool was “out of order” Breakfast was oK

10

Wendol

Jul 7, 2025

·

Stayed 2 nights

We have stayed in this location before when it was a different chain. As for the building not much had changed. It was clean, quite and very easy to get in and out of.

4

Rebecca

Jun 26, 2023

·

Stayed 2 nights

I have been to numerous holiday in express’ over the years, and in multiple states. I pick this particular hotel “chain” because of the consistency. Unfortunately that wasn’t the case here. I don’t expect a 5star hotel, but this particular location was dirty. The hotel room floor had pieces of food all over, hair and dirt on the bathroom floor, was out of Kleenex, the fitted sheets were not attached to one Queen bed, and the duvet cover had dirt foot prints on it. The hallways were equally dirty, so it doesn’t appear to simply be “I got a bad room”. The overall hotel seemed consistently kept in poor overall condition. I’m not one to complain to staff, I’d rather just not stay there again. But I did find this hotel worthy of a poor review. Other guests were also complaining to one another during the continental breakfast- which was on par with other holiday inn express hotels. I won’t stay there again, and I would not recommend it to others.

6

Roger

Apr 3, 2023

·

Stayed 1 night

The entry and bathroom floors were very sticky. Lots of deferred maintenance as the soap and shampoo holders were not fastened securely to the wall. Electrical outlet unusable in bathroom. Drain and shower, not fastened to tile flooring thus slippery and dangerous.

8

Heather

Jun 18, 2023

·

Stayed 1 night

Nice little inn, was clean, had a bad problem with ants. Otherwise we will stay again.

2

Tristen

Dec 1, 2022

·

Stayed 19,326 nights

Very nasty room

4

Pamela

Oct 30, 2023

·

Stayed 3 nights

Place was filthy. Area was noisy. No handicap parking in handicap spaces.

4

Maryann

Sep 2, 2025

·

Stayed 1 night

This hotel used to be a Holidsy Inn, it is updated and looks good on the surface but the first room we got into had a bad smell and the air was very damp and musty. I checked the air conditioners filters and they were clean. So after running the AC for a couple of hours the damp and musty air did not improve. The phone was not plugged into a phone jack and I couldn’t access the wall phone jack to plug it in. A lamp was also not plugged into a USB jack and there was not one available so I couldn’t turn on the lamp either. There were no towels of any size in our bathroom but some left over gold fish crackers and an in opened bottle of Fireball from the previous guests were found on the floor. We changed rooms and it was much better but I couldn’t figure out how to keep the fan on the AC on to run continually. The bed squeaked with the turn of your head so I didn’t sleep much that night. Breakfast was a nice surprise as it was very good!

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Rooms

Many describe the rooms as comfortable and quiet, but a few mention tight bathroom layouts and uncomfortable or squeaky beds.

Related guest reviews

10

Melissa

May 27, 2023

·

Stayed 1 night

This was a awesome place great staff! Nice rooms

8

Pamela

Mar 24, 2024

·

Stayed 1 night

Nice place to stay. Comfortable. Friendly staff. Easy access to town and highway.

8

Kurt

Feb 18, 2023

·

Stayed 1 night

staff helpful. bed awful.

6

Michael

May 9, 2025

·

Stayed 1 night

The former Holiday Inn reopened. Some things can't be fixed quickly. Some of the bathroom layouts are tight. The rooms I've been in have dings in the walls and some of the lights don't work.

10

Daniel

Apr 19, 2025

·

Stayed 1 night

The hotel has been renovated, quiet and comfortable, staff was very helpful and friendly, had a great night's sleep.

6

Tina

Jun 22, 2025

·

Stayed 1 night

Check in was 2 hours late because of a staff shortage and full house Mattress too hard

8

Shaina

Sep 4, 2025

·

Stayed 1 night

Overall hotel was very nice. The beds were comfortable. The shower curtain rod was broken which made it hard to keep the curtain closed but was able to take a shower still. Staff was very friendly. Breakfast was very good. I felt safe staying here. Right off Turnpike 44. Very easy to find.

8

AIMEE

May 12, 2025

·

Stayed 1 night

In town for graduation. Perfect location, very comfortable and clean. Excellent price!

10

William

Jun 5, 2023

·

Stayed 2 nights

We had a room with a jetted tub. It was fantastic. The room was clean and the staff were great

10

Lisa

Oct 22, 2022

·

Stayed 1 night

Very comfortable and excellent check in staff

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Service

Staff are frequently praised as friendly and helpful, with some quick check-ins. However, periodic staffing shortages or system issues led to slow or delayed service for a few stays.

Related guest reviews

4

Nancy

Aug 4, 2025

·

Stayed 1 night

Elevator broken and on 3rd floor. Sheets had not been changed. AC batteries had to be changed. We had to take care of all problems because one person to service a full hotel. Unacceptable. She did the best she could. Customer behind us had prosthesis and no elevator.

6

Melanie

Mar 4, 2024

·

Stayed 1 night

Had to call to find night clerk. Took iver 30 min to come out to check us in

8

Kevin

Jun 3, 2023

·

Stayed 1 night

Hotel room was reasonably clean and comfortable. We arrived around 4:30 pm, well after regular check in began, but our room was not ready. Had to wait 15-20 minutes for the bed to be made. Manager did give free beverage and snack as conpensation.

6

Tina

Jun 22, 2025

·

Stayed 1 night

Check in was 2 hours late because of a staff shortage and full house Mattress too hard

10

Michael St.

Mar 25, 2024

·

Stayed 2 nights

The man at the desk was super friendly and very nice with a great smile and attitude . He was very helpful and very friendly every time we saw him! I don’t know his name but he was from Jamaica and he is a great asset to the hotel.

8

Shaina

Sep 4, 2025

·

Stayed 1 night

Overall hotel was very nice. The beds were comfortable. The shower curtain rod was broken which made it hard to keep the curtain closed but was able to take a shower still. Staff was very friendly. Breakfast was very good. I felt safe staying here. Right off Turnpike 44. Very easy to find.

8

William

Feb 27, 2025

·

Stayed 1 night

I caught them during a system change when checking in, but they were prepared since I had a reservation. I was checked in and on my way to the room in less than 5 minutes!!

10

Adam

Oct 8, 2024

·

Stayed 2 nights

Staff was great

10

Brian

Aug 17, 2024

·

Stayed 1 night

Great staff

10

Linda

Jun 10, 2024

·

Stayed 1 night

We spent one night to attend a relative’s 80th birthday celebration.we had to change rooms for one of the two we had due to cleanliness of the room as well as the ac not cooling the room. They were very accommodating. My only issue is for hotels.com. I’ve never been charged more than the hotel itself charged, but hotels.com profited by $106.74 I’ll never use that site again. The hotel charged $294.34accirding to my receipts for the two rooms. Hotels.com charged my credit card $401.08. The rooms were nice, but not as described by hotels.com. They described a very nice extra living space with all the kitchen amenities included there. That space also included a small sofa which ours did not. The bathroom had a lovely shower stall but no separate tub as described. I requested a refund but was denied. They told me the hotel was sent an email telling them to charge me the $401.08, but the hotel had no such email. I’m certainly not happy with this at all.

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Location

Convenient to the highway/Turnpike and easy to find, with some guests noting a quiet setting. A few mentioned a sketchy or noisy area.

Related guest reviews

10

Joe

May 23, 2023

·

Stayed 1 night

Safe

10

Wendol

Jul 7, 2025

·

Stayed 2 nights

We have stayed in this location before when it was a different chain. As for the building not much had changed. It was clean, quite and very easy to get in and out of.

8

Pamela

Mar 24, 2024

·

Stayed 1 night

Nice place to stay. Comfortable. Friendly staff. Easy access to town and highway.

8

Jeff

Apr 11, 2025

·

Stayed 1 night

Very nice inn off the beaten path.

10

Sue

Oct 23, 2023

·

Stayed 1 night

Right off the highway

6

dustin

May 28, 2025

·

Stayed 1 night

I thought for the price, it was just ok. The area was kinda sketchy. I will say it was a clean hotel.

8

Shaina

Sep 4, 2025

·

Stayed 1 night

Overall hotel was very nice. The beds were comfortable. The shower curtain rod was broken which made it hard to keep the curtain closed but was able to take a shower still. Staff was very friendly. Breakfast was very good. I felt safe staying here. Right off Turnpike 44. Very easy to find.

4

Pamela

Oct 30, 2023

·

Stayed 3 nights

Place was filthy. Area was noisy. No handicap parking in handicap spaces.

8

AIMEE

May 12, 2025

·

Stayed 1 night

In town for graduation. Perfect location, very comfortable and clean. Excellent price!

10

Diane

May 6, 2025

·

Stayed 1 night

Clean, classy, professional. Facility needs signage off the freeway and better signage and lighting on'site. Also grass around property needs trimming and landscaping.

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Dining

Breakfast earns repeated compliments, though several reviews cite limited selection or maintenance and cleanliness issues.

Related guest reviews

8

Holly

Jun 1, 2025

·

Stayed 1 night

They did not have the king room we reserved but otherwise rooms were very clean and breakfast was goo

4

Mary

May 27, 2023

·

Stayed 1 night

The room had a foul smell, the shade was full of holes & the remote did not work. The shower was full of mildew. The ice machine did not work and the pool was “out of order” Breakfast was oK

4

Mary

Jun 19, 2023

·

Stayed 1 night

Breakfast area was disappointing. Ants were on coffee bar, with ants IN the coffee creamer dispenser. Attendant was in supply room on his phone. Ate breakfast at other location in town the next morning.

8

Martin

Oct 17, 2023

·

Stayed 1 night

Nice property, guest rooms need some maintenance. Breakfast was limited and pool was closed for maintenance but was not informed at check in.

4

Rebecca

Jun 26, 2023

·

Stayed 2 nights

I have been to numerous holiday in express’ over the years, and in multiple states. I pick this particular hotel “chain” because of the consistency. Unfortunately that wasn’t the case here. I don’t expect a 5star hotel, but this particular location was dirty. The hotel room floor had pieces of food all over, hair and dirt on the bathroom floor, was out of Kleenex, the fitted sheets were not attached to one Queen bed, and the duvet cover had dirt foot prints on it. The hallways were equally dirty, so it doesn’t appear to simply be “I got a bad room”. The overall hotel seemed consistently kept in poor overall condition. I’m not one to complain to staff, I’d rather just not stay there again. But I did find this hotel worthy of a poor review. Other guests were also complaining to one another during the continental breakfast- which was on par with other holiday inn express hotels. I won’t stay there again, and I would not recommend it to others.

4

carol

Jan 30, 2024

·

Stayed 1 night

The property is run down. Needs serious updating. Breakfast bar was sparse because of busy weekend. Not our fault!! Pancake maker broken?? Window shade in our room was broken. No curtain?? The bed was clean appearing and comfortable.

8

HARLAN

Dec 29, 2022

·

Stayed 1 night

Friendly and professional staff. Breakfast was very good every day.

8

Shaina

Sep 4, 2025

·

Stayed 1 night

Overall hotel was very nice. The beds were comfortable. The shower curtain rod was broken which made it hard to keep the curtain closed but was able to take a shower still. Staff was very friendly. Breakfast was very good. I felt safe staying here. Right off Turnpike 44. Very easy to find.

4

Maryann

Sep 2, 2025

·

Stayed 1 night

This hotel used to be a Holidsy Inn, it is updated and looks good on the surface but the first room we got into had a bad smell and the air was very damp and musty. I checked the air conditioners filters and they were clean. So after running the AC for a couple of hours the damp and musty air did not improve. The phone was not plugged into a phone jack and I couldn’t access the wall phone jack to plug it in. A lamp was also not plugged into a USB jack and there was not one available so I couldn’t turn on the lamp either. There were no towels of any size in our bathroom but some left over gold fish crackers and an in opened bottle of Fireball from the previous guests were found on the floor. We changed rooms and it was much better but I couldn’t figure out how to keep the fan on the AC on to run continually. The bed squeaked with the turn of your head so I didn’t sleep much that night. Breakfast was a nice surprise as it was very good!

10

David

Jun 28, 2025

·

Stayed 1 night

Very surprised by this property…in better condition than others nearby. You can tell they are making and keeping it up and very nice overall. Only hiccup is breakfast starts at 7 so didn’t get to try with travel plans, but would happily stay here again when in the area.

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Month	Average price
January	$195
February	$120
March	$108
April	$110
May	$112
June	$114
July	$106
August	$100
September	$440
October	$293
November	$311
December	$333

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $117	16 $108	17 $107	18 $105	19 $105
20 $105	21 $100	22 $101	23 $106	24 $103	25 $102	26 $104
27 $101	28 $102	29 $102	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $95	3 $98
4 $107	5 $105	6 $98	7 $98	8 $105	9 $104	10 $104
11 $107	12 $107	13 $107	14 $105	15 $107	16 $105	17 $99
18	19	20	21 $99	22 $107	23 $104	24
25 $99	26 $103	27	28 $99	29 $99	30 $99	31

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Monthly average prices

About this property

Location

Room options

1 King Bed, 2 Single Beds

1 King Bed, Suite, Accessible

1 King Bed, Suite

1 King Bed

Double King Bed

2 Queen Beds, Accessible

2 Queen Beds

1 King Bed, Accessible

Twin Two Queen Beds

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

FAQs about Holiday Inn Express Hotel & Suites Miami

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Prices for upcoming dates