Is parking available at the property?

Yes, parking is available on-site and is free of charge.

What are the check-in and check-out times?

Check-in is from 15:00 until 23:00, and check-out is by 10:00. Early or late check-in/check-out options are not mentioned.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility. Specific features such as step-free entrances and accessible facilities are not detailed.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Sandown, near the beach, and is close to local landmarks such as Portsmouth Historic Dockyard and Shanklin Old Village. The area's natural beauty can be enjoyed at the Isle of Wight Area of Outstanding Natural Beauty and Priory Beach.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

The Caledonian Island Hotel

What guests think

Across recent reviews, The Caledonian Island Hotel is described as a characterful, pet friendly Victorian property with pleasant gardens and a quiet, walkable location, but also as dated, with mixed maintenance, inconsistent housekeeping, and service stretched at busy times.

Rooms are generally comfortable yet basic, with thin walls and slamming doors causing noise, variable shower pressure, and occasional broken fixtures or small, old lifts to reach them. Breakfast draws frequent praise, while dinner has limited hours and quality varies; some guests note outdated listings, such as a pool that no longer exists. Parking is usually free and handy, though disabled spaces and entrance steps on a hillside can challenge some travellers. Expect solid value in a traditional setting if you can accept wear and some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Historic building with gardens and a lounge/bar; parking is generally free and ample. Older, small lifts and steep entrance steps affect accessibility, and multiple reviews note the pool is no longer available; some lounge seating doesn’t suit larger guests.

Related guest reviews

10

Annah

Oct 3, 2024

·

Stayed 1 night

Lifts to floors too small and confusing But the room and staff excellent.

4

Tina

Jul 1, 2024

·

Stayed 2 nights

We booked this hotel because it looked lovely with nice grounds and a swimming pool but was very disappointed when we arrived the grounds were all over grown and needed a lot of tlc so no nice walks round the grounds and to find there was no swimming pool just about did it as this was one of the main reasons we booked it

8

James

Apr 20, 2025

·

Stayed 3 nights

For the money paid for a 3 night stay it was a bargain! Great quiet location with nice green surroundings, red squirrels easy to spot. Convenient short walk into Sandown and nice large free car park. Yes the hotel is dated but it was clean, functional and the staff were friendly. We enjoyed the short stay.

8

ALEX

Sep 14, 2025

·

Stayed 6 nights

The building is a little tired but the room was comfortable and clean. Staff were at all times friendly and helpful and the breakfast buffet was excellent. Parking can be a problem at busy times with only 3 disabled spaces.

8

Vicki

Jul 28, 2024

·

Stayed 2 nights

The property is lightly dated. Although advertised the pool has been filled in and is now an outside seating area. Kept awake till gone 2am but that's the guests so no fault of the hotel. Other than that fantastic value for money and the all you can eat breakfast was very tasty. We would stay again.

8

Cynthia

Oct 22, 2025

·

Stayed 4 nights

Steep steps to property entrance and a heavy door to push open. Very dangerous for older people.

8

Peter

Sep 22, 2025

·

Stayed 1 night

All the chairs in the bar and lounge had sides to them not suitable for big people apart from that the hotel was very nice

8

sam

Apr 26, 2025

·

Stayed 3 nights

Too many chairs in the lounge and bar with sides,not ideal for large people as we can't sit in them

6

Sarah

Jul 31, 2024

·

Stayed 4 nights

A little bit run-down but reflected in price. The grounds were lovely. Room was comfortable and clean but unfortunately TV did not work. Staff friendly and helpful. Note: there is no swimming pool anymore.

6

polly

Mar 17, 2024

·

Stayed 4 nights

The room we had was in the main, older part of the building which had single glazing so could have been improved by double glazing. The fixtures and fittings of the room were dated and we had no bedside lights and a very small tv … the remote for which didn’t work as the battery casing was missing and cellotaped on …. But the reception replaced it for a working one the minute we asked. The overall feeling was that it’s a bit dated but the grounds were lovely …. Parking ample and free ….

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: several guests report tidy rooms and fresh towels. However, repeated comments mention missed servicing, stains, mould, odours, and dusty or dirty corridors and bathrooms.

Related guest reviews

10

homayoon

Aug 5, 2024

·

Stayed 1 night

Our room was very clean and big. Staff were so friendly too.

2

Paul

Aug 22, 2024

·

Stayed 1 night

The hotel is extremely tired and in desperate need of redecorating. Room was dirty. Dead flys on the window ledge, cobbweb in the corners and rubbish under the bed from the previous guests. Checked in just after 3pm and when I asked about the restaurant at 4pm i was told i was too late to book. Staff were friendly enough but that didn't compensate for the lack of cleanliness.

6

Susan

Sep 3, 2025

·

Stayed 4 nights

The room wasn't cleaned, we had to ask for fresh towels ,we had four guests for an evening meal, the four fish meals came with out any vegetables ,no apologies, we asked for some bread, they said no ,very disappointed in meal, which was expensive, no proper coffees for breakfast, could do a lot better.

4

Annette

Jul 13, 2025

·

Stayed 2 nights

Staff were lovely. Hotel was heavily worn and not a lot of upkeep seems to have happened. The windows in our room were filthy inside and out and with black mould growing inside and algae outside. The Juliet balcony was rusted through and paint chipped away. The bathroom, although new looking had black mould in the shower cubicle and absolutely no water pressure. The room was not serviced between the days stayed so refreshment were not replenished. The was no air conditioning, no fridge and no secure place to keep belongings as the room latch did not work.

10

Kumar

Aug 5, 2024

·

Stayed 1 night

Had a lovely stay, nice comfortable and clean rooms. Guy at reception was really quick to respond to our requests. It's an old hotel so don't expect state of the art amenities but still has everything you would need. Free parking and a nice lawn outside with table and chairs. Decent breakfast options and a large breakfast area. Good Indian restaurant near the area.

2

Dinah

Aug 17, 2025

·

Stayed 2 nights

Not great. Photos on web is not what you get Run down No staff to open resturant Rooms did not get cleaned. Though it states cleaners go in Terrecnce rooms. Well you can’t sit out as so dirty. Coffee tea milk never got replenish

10

Brian

Jul 1, 2024

·

Stayed 2 nights

This was our second stay at the broadway park we like the hotel the staff are friendly and polite our room was clean with fresh towels and bedding. Food was hot breakfast had a choice of things and our evening meal was lovely. Looking forward to our next stay at the broadway hotel.

6

Samantha

Jun 13, 2025

·

Stayed 4 nights

When we got there, we were told to wait an extra forty minutes. We were tired, hungry, and just needed a shower. When we got in the room, it was nice. Clean. However, we expected some cleaning to be done during our stay, but only 1 night out of our 4 was there any cleaning done. There was a lot of rubbish in our room thanks to the bins being so tiny, and we didn't get given fresh towels, so had to use damp towels every night. The beds weren't too comfy, had quite a stiff neck every morning and the room was stuffy, hot, despite keeping the window open all hours of the day. Not much the hotel can do about that, though. It was quite noisy on our floor, the walls weren't very good at keeping out the sound, so we could hear our neighbours. Not to mention the doors slammed every time it was opened, causing us to wake up due to the sound being so loud! The scenery of the hotel was picturesque, though, and relatively quite peaceful.

4

Paulina

Jun 10, 2025

·

Stayed 1 night

The room wasn't clear, the service wasn't helpful. I have not enjoyed my stay and it has cast a shadow over my holiday.

8

Andy

Sep 17, 2025

·

Stayed 2 nights

Clean room, quiet stay which is what I wanted as it was a work stay

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable but dated, with thin walls and door slams causing noise, plus occasional faulty windows or small TVs. Shower strength and size vary, and Wi‑Fi can be intermittent.

Related guest reviews

8

Patricia

Oct 12, 2025

·

Stayed 5 nights

Staff very welcoming, breakfast very good apart from burnt toast. Rooms are quite tired. Windows need replacing as ours did not close, so had to change rooms. Bathrooms retiled, but paintwork on doors and skirtings need cleaning and re-painting. Price was reasonable .

6

Harish

Oct 11, 2024

·

Stayed 1 night

The check-in at reception was easy. The way to the room in 3rd floor room was tiring with the luggages. We had to take 2 old elevators which is very small and old which had internal internal doors. Inside the room, found few insects near the windows as they wr kept open. The bed was comfy and the hot water didn't have any issues. The breakfast was ok. A coffee machine in the breakfast area would have made a lot of difference. Conclusion: Of course it's a budget hotel and ok for short stay if you have no other better choices.

8

laurence

Oct 25, 2025

·

Stayed 10 nights

I was delighted with my stay. Yet I suggest that it's clearly mentioned to guests, that it's high up a hill. My body has copd lung disease, it would have been good to know about the hill. Best wishes to all of the staff. The wi-fi in room 105 was intermittent

6

Mark

Nov 2, 2025

·

Stayed 5 nights

we had a great stay, a couple of gremlins but not serious The room was comfortable but dated Shower pressure was below expectation some Fixtures not operating properly Apart from that it was a beautiful charismatic place with a bit of a ghostly vibe ❤️ Staff were fabulous and efficient no complaints there 👌

6

Ms Rebecca

Sep 5, 2024

·

Stayed 4 nights

Bedroom walls were so thin you could hear every time anyone spoke or moved in the next room. We could hear everything that was on their tv that they put on at 7am every morning

6

Harry

Oct 27, 2024

·

Stayed 3 nights

Overall pretty good considering the price you pay. Shower great and a comfortable room for the money. Though doors to the rooms don't shut easily meaning they need a slam, which when people are coming and going every hour slamming your doors you wake up 5 or 6 times in the night. Can also hear your neighbours TV, conversations and singing in the shower due to thin walls. Would be a great property with easy to close doors and some sound insulation between rooms.

6

Jacqueline

Jun 1, 2025

·

Stayed 3 nights

The hotel is quaint, but a little tired. Dinner is between 5.30 and 6.30 so if you have a day out and want to get showered before eating then forget it (and you have to book in for it before 3pm). Breakfast was lovely. The room was very clean, with it being tidied every day. The shower however was tiny (think sardines in a tin) and it took a while for the water to get warm.

6

Samantha

Jun 13, 2025

·

Stayed 4 nights

When we got there, we were told to wait an extra forty minutes. We were tired, hungry, and just needed a shower. When we got in the room, it was nice. Clean. However, we expected some cleaning to be done during our stay, but only 1 night out of our 4 was there any cleaning done. There was a lot of rubbish in our room thanks to the bins being so tiny, and we didn't get given fresh towels, so had to use damp towels every night. The beds weren't too comfy, had quite a stiff neck every morning and the room was stuffy, hot, despite keeping the window open all hours of the day. Not much the hotel can do about that, though. It was quite noisy on our floor, the walls weren't very good at keeping out the sound, so we could hear our neighbours. Not to mention the doors slammed every time it was opened, causing us to wake up due to the sound being so loud! The scenery of the hotel was picturesque, though, and relatively quite peaceful.

6

polly

Mar 17, 2024

·

Stayed 4 nights

The room we had was in the main, older part of the building which had single glazing so could have been improved by double glazing. The fixtures and fittings of the room were dated and we had no bedside lights and a very small tv … the remote for which didn’t work as the battery casing was missing and cellotaped on …. But the reception replaced it for a working one the minute we asked. The overall feeling was that it’s a bit dated but the grounds were lovely …. Parking ample and free ….

6

Jakir

Apr 10, 2025

·

Stayed 1 night

the rooms are not sound proof. even a tiny sneeze from next door felt like bombs dropping. The hotel is very dated. It is cheap so you get what you pay for.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly and helpful, and room moves are handled promptly when needed. Yet reviews also cite understaffing, slow or unresponsive reception, poor follow‑up, and disorganized handling of issues like alarms or housekeeping requests.

Related guest reviews

8

Stuart

Oct 4, 2025

·

Stayed 1 night

Our dog was made welcome. Had to change room, due to a maintenance issue. But nothing was too much for the staff. Got a cup of tea each as too early for check-in (bad weather why we were early). Staff were fantastic.

4

Martin

May 6, 2024

·

Stayed 1 night

The staff was mainly run by young friendly staff whom didnt seem supported by management. They were very understaffed. As it being a bank Holiday weekend there appeared to be only two members of staff, to manage reception, the bar,restaurant and kitchen. The property appeared very worn and tired within its appearance. The fire alarm went off around midnight there was no clear guidance to fire procedure or guest and staff safety. Escape routes around the building were unlight, unmarked with no clear path though the long grass.Fire alarm was disarmed and left unset for the rest of our stay.

10

Shawn

Sep 14, 2025

·

Stayed 1 night

What a lovely hotel Staff were all very nice and friendly & helpful Highly recomended

6

Keith

Jul 28, 2024

·

Stayed 4 nights

Disappointing. The promotion photos must have been taken at least 10 years ago. it appears to be run on a budget with staff covering reception and bar. Breakfast is chaotic, particularly if a coach party is in

4

GILLIAN

Sep 17, 2025

·

Stayed 3 nights

There was no information whatsoever in our room i.e. Dining Times or contact numbers . I was taken ill overnight and into the whole of next day , tried to obtain Doctor via 111 but gave up . A member of Cleaning staff , , was very helpful , gave us number for Reception and Ferry Company . Reported to Reception being ill but male person offered no help . I managed to bring forward Ferry to next day hoping I would be able to drive . Luckily I felt able to attempt journey home . We struggled with our cases and discovered a Lift that we had not been told about ! I reported to the female receptionist that we felt neglected and she had an entry on a large notepad recording me being unwell and to check on us . Despite this and also never appearing for breakfast or dinner we had paid for , no one contacted us . Very poor management .

6

karen affra

Sep 14, 2025

·

Stayed 1 night

Room was fine. Reception incredibly RUDE and unhelpful. Not a good start to our stay .

8

Michael

Sep 14, 2025

·

Stayed 1 night

Staff have been excellent. Very accommodating, thank you

10

Nicola

Jun 2, 2024

·

Stayed 1 night

Shower not working in our room but after a word with reception our room was changed immediately. Breakfast was excellent too. Lovely setting and a good base for our work trip for 10 people.

4

Christopher

Jul 3, 2024

·

Stayed 5 nights

No room service for 3 days. 3 different members of staff including manager did nothing despite regular complaints. Appalling service. Lack of staff.

10

karen

Sep 16, 2025

·

Stayed 3 nights

Booked this hotel May stayed here years ago and wanted to take my parents back. It's a little dated but could not fault the breakfast or entertainment. Sally on reception is a credit to the hotel she was so friendly and helpful. Places are walkable about 10-15 mins to the beach and local bars. Would return

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AI-generated summary based on recent guest reviews

Location

Quiet area a short walk to Sandown’s seafront, beach and train/bus links. The hillside setting, steep steps and a heavy entrance door can be challenging for some.

Related guest reviews

8

Martin

Jul 8, 2024

·

Stayed 2 nights

Lovely spacious room . Clean and comfortable bed . Good location for station .

6

ALAN

Aug 4, 2024

·

Stayed 1 night

its convenient location for town and beach

8

Kim

Jun 18, 2025

·

Stayed 1 night

Shearings coach tour also at the hotel but not too busy. Nice lounge bathed in evening sunlight. Nice garden. Number 8 bus Ryde to Newport via Bembridge 5/10 minutes walk away. Hill down Melville St down to pier 10 minutes walk.

10

Dennis

Jun 24, 2025

·

Stayed 3 nights

Excellent location near railway station and Sandown beach.

8

Chantal

Sep 12, 2025

·

Stayed 3 nights

Loved the old fashioned feel to the building, the grounds are lovely, its next to a small park area, which I found great for a little 4 mile run! Hotel is 5 mins walk from the seafront and a few minutes from nearest train station.

6

Lada

Jun 2, 2025

·

Stayed 3 nights

The surroundings of the hotel is amazing. Easy walk to the seaside and other parts of town. Inside of the hotel is a bit outdated but clean.

8

laurence

Oct 25, 2025

·

Stayed 10 nights

I was delighted with my stay. Yet I suggest that it's clearly mentioned to guests, that it's high up a hill. My body has copd lung disease, it would have been good to know about the hill. Best wishes to all of the staff. The wi-fi in room 105 was intermittent

8

Katie

Aug 15, 2025

·

Stayed 3 nights

Nice clean room and nice breakfast. Good location but its on a hill.

8

evilasio

Jul 3, 2024

·

Stayed 3 nights

Good hotel located at walkable from Sandown centre and beach promenade.

10

karen

Sep 16, 2025

·

Stayed 3 nights

Booked this hotel May stayed here years ago and wanted to take my parents back. It's a little dated but could not fault the breakfast or entertainment. Sally on reception is a credit to the hotel she was so friendly and helpful. Places are walkable about 10-15 mins to the beach and local bars. Would return

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns frequent praise for variety and taste, though some found it basic or chaotic and noted coffee machine issues. Dinner runs early with booking required, and quality and service are inconsistent.

Related guest reviews

6

Susan

Sep 3, 2025

·

Stayed 4 nights

The room wasn't cleaned, we had to ask for fresh towels ,we had four guests for an evening meal, the four fish meals came with out any vegetables ,no apologies, we asked for some bread, they said no ,very disappointed in meal, which was expensive, no proper coffees for breakfast, could do a lot better.

8

Tilly

Jul 17, 2025

·

Stayed 2 nights

This property is quaint and ideally located for a holiday in the isle of Wight. The place is clean and the rooms with terraces are very pleasant to relax on. There is some signs of wear and tear but it's not distracting from the beauty of the surrounding area. Breakfast was lovely and plentiful. We will definitely be back as it's very reasonably priced.

10

Joanne

Jul 14, 2025

·

Stayed 3 nights

Great location, lots of character. Breakfast choice and quality brilliant.

8

Vicki

Jul 28, 2024

·

Stayed 2 nights

The property is lightly dated. Although advertised the pool has been filled in and is now an outside seating area. Kept awake till gone 2am but that's the guests so no fault of the hotel. Other than that fantastic value for money and the all you can eat breakfast was very tasty. We would stay again.

6

Amanda

Aug 17, 2024

·

Stayed 3 nights

Bedding was stained with makeup. Dinner was appalling burnt so that you couldn’t cut it things just shattered only tepid and vegetable boiled so there was little colour left food was obviously all frozen and nothing fresh

6

Jacqueline

Jun 1, 2025

·

Stayed 3 nights

The hotel is quaint, but a little tired. Dinner is between 5.30 and 6.30 so if you have a day out and want to get showered before eating then forget it (and you have to book in for it before 3pm). Breakfast was lovely. The room was very clean, with it being tidied every day. The shower however was tiny (think sardines in a tin) and it took a while for the water to get warm.

10

Brian

Jul 1, 2024

·

Stayed 2 nights

This was our second stay at the broadway park we like the hotel the staff are friendly and polite our room was clean with fresh towels and bedding. Food was hot breakfast had a choice of things and our evening meal was lovely. Looking forward to our next stay at the broadway hotel.

6

Keith

Jul 28, 2024

·

Stayed 4 nights

Disappointing. The promotion photos must have been taken at least 10 years ago. it appears to be run on a budget with staff covering reception and bar. Breakfast is chaotic, particularly if a coach party is in

6

Colin

Jul 18, 2025

·

Stayed 3 nights

No major concerns but a bit of sprucing up all round, staff and facilities, wouldn’t go amiss. No coffee available in the bay after dinner as ‘machine broken’.Disabled spaces need to be on flat ground not the steep incline as at present. Evening meal timings need better information from staff on check in.

10

karen

Sep 16, 2025

·

Stayed 3 nights

Booked this hotel May stayed here years ago and wanted to take my parents back. It's a little dated but could not fault the breakfast or entertainment. Sally on reception is a credit to the hotel she was so friendly and helpful. Places are walkable about 10-15 mins to the beach and local bars. Would return

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $98	21 $95	22 $94	23 $96	24 $92
25 $91	26 $100	27 $100	28 $102	29 $114	30 $92	31 $107

Su	Mo	Tu	We	Th	Fr	Sa
1 $101	2	3	4	5	6	7
8	9 $92	10 $92	11 $96	12 $92	13	14 $101
15 $101	16 $107	17 $92	18 $107	19 $107	20	21
22	23 $91	24 $83	25 $88	26 $91	27	28
29	30 $96

The Caledonian Island Hotel

About this property

Location

Room options

Double Room

Twin Room

Double Room, Terrace

Twin Room, Terrace

Family Room

Guest reviews of The Caledonian Island Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Caledonian Island Hotel

Prices for upcoming dates