Name: Comfort Suites Jonesboro University Area
Address: 3404 Access Road, Jonesboro, Arkansas, United States of America, Jonesboro, Arkansas, US
Price range: US$65–US$107 per night
Rating: 8.52

What guests think

At Comfort Suites Jonesboro University Area, travelers frequently praise friendly, accommodating staff, spacious rooms with comfortable beds, and a convenient location near highways and dining that many consider safe and practical for short stays or quick stopovers.

Reviews also note inconsistent breakfast quality and restocking, aging or poorly maintained fixtures, musty odors, occasional pests or hair found in rooms, and intermittent issues with air conditioning, drainage, and elevator or pool availability. Housekeeping during multi‑night stays can be limited unless requested, and some guests experienced noise from hallways, neighboring rooms, or the road. Expect a value stay with friendly service, but variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include an indoor pool and basic fitness facilities; guests report mixed upkeep, with a cold or occasionally unavailable pool and sporadic elevator or gym issues. Parking is generally workable, though the lot is small and handicap spaces limited.

Related guest reviews

8

Brenda

23 Jul 2025

·

Stayed 1 night

Our bathtub spewed out brown water when we turned it on. I asked for a soaking tub and got a regular tub instead. Limited laundry facilities. Only one washer and dryer. The bed was very comfortable.

6

Telisha

12 Aug 2024

·

Stayed 2 nights

The beds were comfortable. Parking lot was behind the hotel and very small. Our room did not get cleaned during our stay and even though we filled out a service tag for clean towels we did not receive fresh clean towels during our stay either. Nice place just no cleaning services during your stay.

10

robert

22 Jul 2025

·

Stayed 1 night

The room was spacious. The pool had well stocked towels. Ans the pool was a comfortable temperature.

4

Trey

24 Sept 2023

·

Stayed 2 nights

Overpriced hotel for poor condition. Ac barely worked, elevator had duct tape in it hiding graffiti, strong marijuana smell, poorly lit parking lot at night. Beds were poor considering the cost of hotel. If you price hotel with other nicer chains you should offer same amenities and comforts.

10

sara

25 Dec 2024

·

Stayed 1 night

Love everything except the indoor pool was not heated so it was very cold.

10

whit

6 Oct 2025

·

Stayed 2 nights

Parking is easy. Rooms are always clean. Breakfast is always good. Friendly and helpful staff.

8

Renae

29 Apr 2024

·

Stayed 1 night

Overall it was great for an overnight stop. However one of my reasons for booking it was the pool and was informed once I got there it was unavailable.

4

Juanita

28 Feb 2024

·

Check in went good. Room was a King suite, but lacked comfort. Bed made a lot of noise and was lumpy with flat pillows. No views, freezer didn't work and drawer in dresser was broken. It was very noisy inside as well. The floors squeaked horribly in the room and in the hallways. Could hear everything from upstaris, down and from the highway. Never cleaned the stairwell. Skittles were there for 2 days as well as when we checked out. Gym was down the first day, went in elliptical and treadmill didn't work right, and the weight machine wasn't good. Old carpet, smells, moldy and needs to be upgraded. Had a breakfast bar, biscuits were raw 2 days in a row, and gravy was heavily watered down. We will find a new hotel for our future stays.

10

Wesly

15 Sept 2025

·

Stayed 1 night

Breakfast was pretty good with options you'd expect. Clean room, clean indoor pool. Helpful staff

8

Kim

5 Oct 2024

·

Stayed 1 night

Everyone was so nice! When I arrived they told me elevator was down, which was not good since I had surgery on my foot last week. However, I knew it was no one’s fault! So, all the customers complaining I, myself put a stop to that! I also saw them give customers 10% off. I don’t think I got one?

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Cleanliness

Many guests found rooms and common areas clean, but cleanliness is inconsistent: recurring reports of musty odors, stains, hair in bathrooms or beds, and occasional pests. Housekeeping during stays is sometimes missed unless requested.

Related guest reviews

2

Siyao

5 Jan 2023

·

Stayed 19,359 nights

The worst experience ever. As a paying customer, I expect a comfortable and bug-free environment during my stay at a hotel. However, this was not the case during my stay at your establishment. The presence of bedbugs is a serious health concern for my husband and me. We had been bitten more than 10 places. It also caused me to lose sleep. We did a lot of things when we are back home since we don’t want to bring bugs to our car and home. We also called the front desk. But the two people coming held denied attitudes and said it might we brought in since we were using our liners.( we usually use our own liners when we live in hotel ). It’s ridiculous since we never noticed any bugs and didn’t get bites before that day. And the hotel said we refused to go to hospital. It’s more ridiculous since my husband and I didn’t refuse anything. It must be some misunderstanding between our talking. We found many ways to complaint when we back home but the hotel just denied everything. So disappointed. Never choose this hotel.

6

Dan

18 Sept 2023

·

Stayed 1 night

Room was cleanish. Pretty sure we had roaches in our room. It was right above the breakfast area. Not sure if that had anything to do with it. Our friends room on the first floor was way nicer and cleaner

4

Jeff

10 Jan 2026

·

Stayed 2 nights

There was bugs crawling in the bathroom

10

Rusty

22 Dec 2024

·

Stayed 4 nights

Clean and friendly.

4

Diane

5 Jul 2025

·

Stayed 2 nights

Was ok .bed's need replaced.one room smelled musty.like a wet basement room134.

6

Aaron

20 Jun 2025

·

Stayed 1 night

Check in was great but the moment we stepped into the room it smelled musty. When my wife pulled the curtains closed she noticed dirt or Mold growing there. We had a family member across the hall from us and they had the same musty smell. The room was quiet and mostly as expected. Breakfast was okay.

2

Lavonn

7 Mar 2025

·

Stayed 1 night

Found hair in shower and bed looked slept in

2

Charles

21 Jun 2024

·

Stayed 2 nights

Stains all over the carpet, hotel & room smelled like cigarette smoke, it did not feel or smell clean

4

James

28 Apr 2024

·

Stayed 2 nights

The property was ok. But the rooms where not as clean as I expected. We had to leave one room because the bathroom tub had either dirt or rust in it. So they sent us to another room and the tub wasn’t any better. We also found a few dead bugs one laying on the bed. Now the staff was nice a that’s a plus.

10

Russell

7 Dec 2025

·

Stayed 1 night

Bldg clean, room clean, safe area, nice staff

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable for the price, though furnishings can feel dated and some mattresses sag or feel worn. Noise from halls, upstairs, or the road and occasional AC or Wi‑Fi issues are mentioned.

Related guest reviews

8

Patricia

23 Apr 2025

·

Stayed 4 nights

The hotel was clean and friendly staff. Our only complaint was the mattress sagged to the middle. We would stay there again.

8

Sheree

11 Mar 2024

·

Stayed 1 night

Clean, comfy, but a little dated. Front desk man (I believe his name was Merrill) was very helpful and nice. We were in town for a concert and the location was perfect. Breakfast was good.

6

Allison

4 Jun 2024

·

Stayed 1 night

When we got there it was super hot and we put the air on 68 set temp. It took all night to get to that temp. We were super uncomfortable all night and had to sleep all the way uncovered.

8

Kellie

9 Dec 2025

·

Stayed 2 nights

The room looked a bit older with peeling paint and a shower curtain that was too short for the shower. We staff quickly replaced the shower curtain and were always polite and made us want to come back. Give your service staff a raise to keep them because they were amazing!

8

Stacey

30 Jul 2025

·

Stayed 1 night

I stayed here on two different occasions. The staff was friendly and helpful. The reason for the 4 star review was the breakfast. It was mediocre at best. Eggs were burned both times, the orange juice was basically water and the "bold" coffee was so weak I could see through it. The property was clean and the room was spacious. The bed was comfortable. It is in an area I felt very safe in as a female solo traveler and there were many dining options within a mile or two. The lady that checked me in both times was a doll! I wish I had gotten her name, but she was nice and helpful. I will stay there again when passing through.

10

Patricia

4 Dec 2025

·

Stayed 1 night

Room was clean, bed was comfortable

6

Jesse

10 Jun 2025

·

Stayed 1 night

Room above us was very loud when walking. Room was decent other than that. Stagg was kind and professional.

10

James A

27 Sept 2023

·

Stayed 1 night

it was exceptionally clean, people at desk were very nice. Only problem ppl will have with this place is the outside noise from traffic.

8

Phillip

31 Jul 2025

·

Stayed 2 nights

Nice spacious rooms in a convenient location

4

Mary

26 Sept 2023

·

Stayed 4 nights

Staff and breakfast food were good. Room and eating area were dirty and in poor condition. Damage on walls, grout out of flooring, dirty windowsill, WiFi kept cutting out, ironing board was unpadded. One outlet in bathroom wouldn't work.

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AI-generated summary based on recent guest reviews

Service

Service is often praised as friendly, helpful, and accommodating, with quick check‑in and some above‑and‑beyond gestures. But several reviews report rude or unprofessional interactions, billing or deposit disputes, and slow or absent front‑desk response.

Related guest reviews

6

Hannah

8 Jun 2024

·

Stayed 1 night

Overall average hotel. We arrived to hotel later in the evening and no one was around to check us in. We waited around 20 minutes. When someone finally came around, they weren’t very friendly, no apology for the wait. The beds were just ok, I was able to sleep but they were bouncy. The hotel was clean.

10

Terri

17 Sept 2024

·

Stayed 3 nights

The staff from check in to housekeeping were so professional and accommodating and expedient when fulfilling any request. Hopefully it will be shared with them that we appreciated them.

8

Kellie

9 Dec 2025

·

Stayed 2 nights

The room looked a bit older with peeling paint and a shower curtain that was too short for the shower. We staff quickly replaced the shower curtain and were always polite and made us want to come back. Give your service staff a raise to keep them because they were amazing!

2

Jessica

1 Nov 2025

·

Stayed 1 night

The staff was horrible . The hotel wasn’t clean. The air didn’t work. The front desk clerk had her children there her entire shift. Crying asking for food. Smoking weed in the lobby pull in area. I believe her name was danni. Rude and was trying to talk hood only after my mixed children walked in. Very comical.

10

whit

6 Oct 2025

·

Stayed 2 nights

Parking is easy. Rooms are always clean. Breakfast is always good. Friendly and helpful staff.

4

Catherine

8 Jun 2025

·

Stayed 1 night

Had booked two rooms. The lady at desk said she only showed one. I showed her confirmation for 2. We got a second room but had to pay full price. My credit card shows charges for 3 rooms. When I called about issue they said they only show two rooms. I told them my credit card shows three. Was told to call back on Monday to talk to manager. I’m not at all happy with my stay. Probably will not stay at comfort suites again.

10

William

19 Aug 2025

·

Stayed 1 night

One of the best hotel experiences we have had. Left my earing aids and charger and they returned them to me within 3 days. Thanks for all you did. Will definitely return when going that way to visit our great-grandchild!

10

Samantha

14 Dec 2025

·

Stayed 2 nights

Clean room friendly staff and exceptional customer service

2

Denzell

18 Aug 2025

·

Stayed 2 nights

The owner is rude and distasteful

2

Robin

11 May 2025

·

Stayed 2 nights

Was told at reservation that I could pay with a different card. Got here to check in, found they had chsrged my debit. Woyld not allow me to switch. Said I could pay for the 2nd night on a different card. He took that card and putvit in the computer. At checkout, diacovered he chatged it all to my debit. The girl working said it was because it was college graduation weekend. That never came up. We were not there for graduation. She did refund thev2nd night and put itvon the credit card but now I have to wait for it to go through the bank, etc. Also, our room was not freshened up for day 2. No towels left, bed not made, trash not emptied. Breakfast was very backed up. Would NOT recommend staying here

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Location

Location is convenient to highways, hospitals, and dining, and several guests felt safe. Access can be awkward during roadwork and some traffic noise is reported.

Related guest reviews

10

Renae

1 May 2024

·

Stayed 1 night

Kind of a weird location...

8

Kevin

23 Jun 2025

·

Stayed 1 night

Not close to restaurants but quiet.

10

Subrina

4 Apr 2023

·

Stayed 1 night

Right by the freeway exit and hospital with restaurants nearby.

8

Rachel

1 Jun 2025

·

Stayed 3 nights

Not bothered by housekeeping unless asked for items. Stayed 3 nights and was super quiet in room. Love location of near by stores and dining.

8

Andre

28 Apr 2025

·

Stayed 1 night

The location was unique. It’s located close too everything but still off from the noise of the city.

10

Derek

14 May 2024

·

Stayed 1 night

Friendly staff and it’s close to everything. Nothing fancy but very nice for the price range

10

James A

27 Sept 2023

·

Stayed 1 night

it was exceptionally clean, people at desk were very nice. Only problem ppl will have with this place is the outside noise from traffic.

10

Pam

2 May 2023

·

Stayed 1 night

It was in good distance of many places I needed to go and not too far from hospital (St Benards) that I was mainly here for.

10

Ralph

23 Apr 2023

·

Stayed 1 night

Conveniently located with many dining options nearby.

10

Russell

7 Dec 2025

·

Stayed 1 night

Bldg clean, room clean, safe area, nice staff

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many found it good with decent variety, while others reported cold or undercooked items and poor restocking near closing. Overall quality varies by day.

Related guest reviews

8

Stacey

30 Jul 2025

·

Stayed 1 night

I stayed here on two different occasions. The staff was friendly and helpful. The reason for the 4 star review was the breakfast. It was mediocre at best. Eggs were burned both times, the orange juice was basically water and the "bold" coffee was so weak I could see through it. The property was clean and the room was spacious. The bed was comfortable. It is in an area I felt very safe in as a female solo traveler and there were many dining options within a mile or two. The lady that checked me in both times was a doll! I wish I had gotten her name, but she was nice and helpful. I will stay there again when passing through.

6

Bart

28 Apr 2025

·

Stayed 3 nights

Horrible breakfast!

4

Raymond

6 Mar 2023

·

Stayed 1 night

breakfast was not good, cold and the sausage was not done

10

Gail

11 Oct 2025

·

Stayed 1 night

Staff members were friendly and accommodating. Breakfast was good. Rarely is bacon done well on a hotel buffet but this was delish! Appreciated the fresh fruit also.

8

Paul

14 Jun 2023

·

Stayed 1 night

The stay was very nice. Comfy beds and right off the highway. The breakfast was terrible. All hot foot was cold.

10

whit

6 Oct 2025

·

Stayed 2 nights

Parking is easy. Rooms are always clean. Breakfast is always good. Friendly and helpful staff.

10

Brenda

27 Jun 2025

·

Stayed 2 nights

Property was clean and easily assessable. The breakfast had a variety of food options.

6

Aaron

2 Jan 2025

·

Stayed 1 night

Second time staying. Not a fan of the small pillows we get, instead of an assortment. No shower curtain. And when i was getting breakfast (5 minutes until they stopped) they didnt wait until i was done gathering what i wanted before taking items off the display.

10

Wesly

15 Sept 2025

·

Stayed 1 night

Breakfast was pretty good with options you'd expect. Clean room, clean indoor pool. Helpful staff

2

Valerie

4 Sept 2025

·

Stayed 2 nights

The rooms were moldy and smelly. We got sick the first night and switched rooms and it wasn’t much better.!The breakfast was supposed to be 7-10 well they never replenish after it’s gone. So if you came down at 9 there was nothing.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$71
February	US$72
March	US$76
April	US$71
May	US$74
June	US$69
July	US$71
August	US$68
September	US$82
October	US$82
November	US$79
December	US$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $77	17 $65	18 $83	19 $83
20 $71	21 $76	22 $71	23 $73	24 $68	25 $99	26 $107
27 $65	28 $68	29 $68	30 $68

Su	Mo	Tu	We	Th	Fr	Sa
				1 $68	2 $84	3 $94
4 $75	5 $78	6 $90	7 $76	8 $89	9 $84	10 $93
11 $72	12 $82	13 $76	14 $84	15 $69	16 $80	17 $68
18 $65	19 $81	20 $83	21 $88	22 $76	23 $102	24 $105
25 $65	26 $69	27 $76	28 $70	29 $68	30 $68	31 $68

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, 2 Queen Beds

Suite, 2 Queen Beds, Accessible

Suite, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Jonesboro University Area

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Prices for upcoming dates