Name: Wingate by Wyndham Austin North - Round Rock
Address: 2021 Cheddar Loop Rd, Wells Branch, Texas, United States of America, Wells Branch, Texas, US
Price range: US$71–US$325 per night
Rating: 8.23

What guests think

Reviews of Wingate by Wyndham Austin North - Round Rock describe generally clean, comfortable rooms and friendly staff, with convenient highway access, but note inconsistent upkeep, variable breakfast quality, and occasional noise or access challenges tied to nearby venues and construction.

Many guests appreciated comfy beds, spacious suites with basic kitchenettes, and easy drives to restaurants and shops. Recurring complaints include pests or musty smells in some rooms, weak shower pressure, occasional maintenance issues like elevator outages or a closed pool, and mixed Wi-Fi reliability. Breakfast feedback ranges from good and filling to crowded, slowly replenished, or mediocre. Overall, expect a convenient, budget-friendly stay with strengths in comfort and service, but uneven maintenance and dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: some noted elevator outages, a closed pool, and hot common areas, while others appreciated available parking, 24-hour coffee, and a designated pet area; a few wanted stronger on-site security.

Related guest reviews

6

shawn

2 May 2025

·

Stayed 4 nights

The staff was great a 10 but the elevator was down most the of time and being on a upper floor and taking the stairs with bad knees it was miserable. And being told the owners won't spend the money to have it repaired for after hour services. Was supposed to come back in a few months but will probably stay somewhere where else if the owners really don't care about the residents staying there

4

Arturo

8 Jun 2025

·

Stayed 2 nights

The lobby and hallways were too hot, no AC in the common areas. The pool was closed. Since the doors were open to let in a breeze, I was bit by mosquitos during breakfast.

10

Christine

22 Sept 2025

·

Stayed 1 night

Nice well maintained room,breakfast a+staff friendly. Air condition comfortable ,parking good.store and shopping near

8

Parul

3 Apr 2024

·

Stayed 3 nights

The property was very clean and the variety in breakfast options were great. We loved the Frappuccino machine and tried making different drinks every morning. The staff was very friendly and helpful, it was great to have coffee available for 24 hours. The room looked little dull. Some good paintings might lift up the appeal of the room.

10

Rod

8 Dec 2025

·

Stayed 1 night

Everything worked out well. Comfortable staff professional and attentive. Based on the behavior of some of the guests, I wish the hotel had security

10

Eduardo

28 Apr 2025

·

Stayed 1 night

Smoking alarm battery was beeping all night dentist the didn’t have anyone to replace it until Monday, elevator wasn’t working, besides that everything else was food

8

James

15 Oct 2025

·

Stayed 1 night

Breakfast area was very crowded and busy. Probably due to contractors staying there.

10

ROMMEL

12 Mar 2024

·

Stayed 2 nights

My suggestion is to put curtain in the east side window to block the sunlight during breakfast time

10

Teresa

15 Jul 2024

·

Stayed 4 nights

They allowed my dog to stay even had a area for him to use the bathroom with the doggie bags outside, they had a pool but no lay out chairs only ones u could sit at with tables so that part they should fix but otherwise the staff was very pleasant and respectful so no complaints the food could use a little more love when being made also I understand it's a free one but at least make it semi delicious

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Cleanliness

Cleanliness feedback is mixed: many describe spotless rooms and fresh-smelling spaces, but several report pests, musty or mold odors, and inconsistent housekeeping such as missed service or towel shortages, plus repeated complaints about low shower pressure.

Related guest reviews

6

Kenia

17 Feb 2026

·

Stayed 2 nights

The staff was amazing, breakfast was good, when we arrived, we saw that our water pressure was very low to the point. It was not good to shower. I went and informed the receptionist about it and she switched his room, that water pressure wasn’t so great either so there was nothing else we could do. Everything was clean and beautiful, but the water pressure really kind of ruins it.

2

Brian

5 Dec 2025

·

Stayed 2 nights

Dirty rooms, breakfast wasn’t available until after 7:00am, stained towels, dirty residue inside refrigerator, live cockroaches in the room.

8

Jason

23 Jan 2026

·

Stayed 1 night

Clean but water pressure in shower was horrible.

2

Eliana

28 Sept 2025

·

Stayed 2 nights

Horrible mildew/mold smell, humid and unclean. Dead bedbugs under sheets with traces of their blood smeared. Staff was very helpful and kind, however we had to leave to another hotel and got a full refund through hotels.com. We used to love this hotel but it has gone downhill since then. Will never return.

2

HEATHER

20 Feb 2026

·

Stayed 1 night

Even though the hotel was nice it was anything but an enjoyable stay. I booked for 2 nights originally but i got into town earlier than expected and needed the room one day earlier. They agreed to keep me in the same room but the next morning they ended up moving me. No big deal. I get into the room and there is no hot water to take a shower. I understood. I then see a cockroach come out from under the sink in the bathroom. I killed it and never mentioned a word. I looked down again and there were two more dead on the floor. There were 2 silver bugs around the handle of the sink. I needed additional towels in my room, they stated that there were no toeels available. I spoke with one of the managers who stateds that she would give me a credit for the inconvenience. She then called my room and stated th a t since i booked through a third party i would have to call them once i chekced out for a refund on my stay. I contacted the third party and they said that the hitel rejectee the refund. I will NEVER stay here again.

4

Megan

30 Jan 2026

·

Stayed 2 nights

My room had bugs in the restroom

10

Maria D

6 Feb 2025

·

Stayed 1 night

Room was super clean! I was amazed at the cleanliness. I’ve stayed at other places and usually am disappointed about this. Next time I’m passing through I’ll stay here again.

2

Mekyle

2 Aug 2024

·

Stayed 3 nights

There were black mold in two of the rooms I was assigned. And the third room smelled like mold but I couldn’t find it.

10

Maria

29 Apr 2024

·

Stayed 3 nights

The hotel smelled amazing, very clean, the rooms gorgeous and the bed amazing

10

Maile

4 Jan 2025

·

Stayed 2 nights

This hotel was spotlessly clean. No rubbish, or dust, all the floors were spotless. Everything looked very modern. The bathroom & shower were very nice. Having the body wash, shampoo, & conditioner in wall dispensers was a real treat. The soaps were very good quality, not cheap brands. The breakfast was good. The staff were very welcoming and friendly. I’m sorry I did not get her name, but I believe she was the mgr. She seemed to be running the show. She is excellent! Professional, friendly, very efficient, and I saw her work tirelessly staying well after her shift was over. She helped her replacement with a large group of hispanic construction workers with check in. This group were straggling in a few at a time, so she ended up staying hours after her shift, while still with a great attitude and friendliness. I will definitely stay here again the next time I come to Austin. Thank you for having one of the cleanest hotels I’ve stayed at.

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Rooms

Rooms are generally comfortable and often spacious, with kitchenettes in some suites and comfy beds; a few mentioned minimal or worn decor. Downsides include noise from a nearby club or thin walls, inconsistent in-room amenities, and hit-and-miss Wi-Fi.

Related guest reviews

8

Olive

15 Feb 2025

·

Stayed 2 nights

Stayed in a king suite for 2 nights. Room was large and clean with basic kitchen supplies available. Only complaint was that the room was very cold and the heat did not work in the bedroom. Was told by staff that the bedroom heating/air unit was not supposed to ‘put out heat’ so we had to turn the heat up to 72 degrees to get the bedroom temp to be 66 degrees. This made the living area too stuffy/warm to work in. Can’t imagine sleeping on the pull-out sofa. Also, living area furniture was quite worn. Breakfast bar was typical fairway but good. Staff professional and courteous.

8

Gina

23 Feb 2025

·

Stayed 1 night

loved the art in my room. the citrus scented toiletries were nice.

10

Nikki

3 Feb 2026

·

Stayed 1 night

We needed a last minute place to stay off the highway and I'd 100% stop here again. Room was comfy and clean. Staff was nice. In-room coffee was good. Mattress was better than the nicer place we stayed at in San Antonio. Location was easy to other restaurants. I'd stay here again as I'm passing through.

2

Robert

23 Feb 2026

·

Stayed 1 night

I feel bad to leave this review since it has nothing to do with the hotel; there is a dance club next-door that plays loud music until midnight. So anyone going to bed early will not be able to sleep. It was obnoxious. I hope they can work together to fix this problem.

6

Daniel

14 May 2025

·

Stayed 3 nights

This place was ok but the wifi was a hit and miss

6

Amy

10 Apr 2025

·

Stayed 1 night

Overall good , just the walls were so thin I could hear next door All night having there fun

6

Sue

23 Feb 2025

·

Stayed 3 nights

Nice but noisy

10

Michele

16 May 2025

·

Stayed 1 night

Very clean, modern and spacious. Would definitely stay there again. Comfortable beds.

10

Gina

20 Feb 2025

·

Stayed 2 nights

We had a very nice stay. The room was comfortable. It had a microwave, mini fridge and stove top. The breakfast was nice and we also enjoyed a late check out. We will stay here again!

8

Howard

24 Jan 2026

·

Stayed 5 nights

Hotel is rooms are clean and decent square footage for my needs refrigerator, microwave, and two stove burners were in my room. Coffee maker & tea bags. Good hot breakfast buffet served every morning.

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Service

Service is frequently praised as friendly, helpful, and efficient, with smooth check-ins and responsive staff. However, some guests reported unhelpful interactions and billing mishaps such as double charges or confusing promotions.

Related guest reviews

10

Kay

6 Jul 2024

·

Stayed 1 night

The service was excellent. Easy check in. Great location.

10

Pamela

15 Jun 2024

·

Stayed 7 nights

The staff was amazing and accommodating. The breakfast was good, many choices with fresh made proteins. I highly recommend

2

Nathan

24 Apr 2024

·

Stayed 3 nights

My stay at the Best Western Plus in Austin, Texas, from 4/11/24 to 4/14/24, was the worst experience I have had in any hotel. Our room was never cleaned, the trash was not taken out, and we constantly had to request new towels and toilet paper. Our bed sheets were never changed either. The bathroom's shampoo, conditioner, and body wash containers were empty. My mother, who was staying at the hotel with me, asked the hotel manager (Cindy Lozano) if she could have extra blankets, and she disrespectfully answered back with " I am not housekeeping." You are the hotel manager. She did not make a ridiculous request. Her response was that it was disrespectful and unprofessional.

10

Kerrion

22 May 2025

·

Stayed 2 nights

Nicely ran hotel , with a very friendly staff

10

Maile

4 Jan 2025

·

Stayed 2 nights

This hotel was spotlessly clean. No rubbish, or dust, all the floors were spotless. Everything looked very modern. The bathroom & shower were very nice. Having the body wash, shampoo, & conditioner in wall dispensers was a real treat. The soaps were very good quality, not cheap brands. The breakfast was good. The staff were very welcoming and friendly. I’m sorry I did not get her name, but I believe she was the mgr. She seemed to be running the show. She is excellent! Professional, friendly, very efficient, and I saw her work tirelessly staying well after her shift was over. She helped her replacement with a large group of hispanic construction workers with check in. This group were straggling in a few at a time, so she ended up staying hours after her shift, while still with a great attitude and friendliness. I will definitely stay here again the next time I come to Austin. Thank you for having one of the cleanest hotels I’ve stayed at.

2

Augustine

17 Jul 2024

·

Stayed 5 nights

WORST HOTEL EXPERIENCE EVER. Do yourself a favor and don't stay here. Hotel is nice, but customer service is HORRIBLE. They like to double charge here.

8

Kel

31 May 2024

·

Stayed 2 nights

I stayed 2 nites and supposed to get 1 nite free, clerk told me that was no true at check out. There are posters on each entry door with information. This was my first time seeing her and she didn't even try.

10

Claudia

15 Jul 2024

·

Stayed 2 nights

Friendly and great staff

2

Clayton

6 Apr 2025

·

Stayed 1 night

They gave us the wrong room and said there was a "glitch in the system" someone else booked the same room at the same time. They said all of this without hesitation or looking at the computer. It was obvious they knew what was up.

10

Joshua

23 Jan 2025

·

Stayed 6 nights

Great stay, friendly front desk staff.

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Location

Location is convenient to I-35, restaurants, and shopping, though construction and a hard-to-spot entrance can complicate access; some found the area safe. A nearby club can create late-night noise for light sleepers.

Related guest reviews

10

Nikki

3 Feb 2026

·

Stayed 1 night

We needed a last minute place to stay off the highway and I'd 100% stop here again. Room was comfy and clean. Staff was nice. In-room coffee was good. Mattress was better than the nicer place we stayed at in San Antonio. Location was easy to other restaurants. I'd stay here again as I'm passing through.

2

Robert

23 Feb 2026

·

Stayed 1 night

I feel bad to leave this review since it has nothing to do with the hotel; there is a dance club next-door that plays loud music until midnight. So anyone going to bed early will not be able to sleep. It was obnoxious. I hope they can work together to fix this problem.

10

Estefania

28 Oct 2024

·

Stayed 1 night

Really safe area, was there for 1 night but it was a great stay, our room wasn’t ready when we got there, but the friendly employee at the front desk took care of that right away, would definitely stay here again

10

Gus

16 Mar 2025

·

Stayed 4 nights

The previous lack of toiletries was corrected the next day. Staff and housekeeping were responsive and attentive. Facility was quiet and well kept. Located right off main thoroughfare, easy access and close to shopping abd restaurants

10

Carmen

7 Sept 2024

·

Stayed 2 nights

Bedroom was amazing but I mostly loved the location. It wasnt inside the city but around and there were a lot of restaurants near by.

10

Frederick N

12 Aug 2025

·

Stayed 4 nights

Only problem is entrance from the I-35 frontage road. The entrance is difficult to see until a driver is almost on top of it.

10

David

15 Sept 2024

·

Stayed 1 night

It was quiet and able to relax. Not many options for dine-in nearby. The traffic was heavy at all times of the day.

10

Viviana

31 Dec 2024

·

Stayed 3 nights

Clean room! Enjoyed my stay. Plenty of options for dinning and shopping nearby.

4

Saif

12 Dec 2024

·

Stayed 1 night

When I checked in the front desk attendant named ISSAC, is a very decent and nice person, he was very friendly and helpful. Good luck to him Rest of the staff was mostly Spanish speaking, they seemed nice, but I can’t assess due to limited interaction. There is so much construction going arround this hotel, it’s took circling arround it 3 times even with GPS, TO GET TO FRONT OF THE HOTEL. I will rate this as poorly kept and maintained property, very dirty. Will avoid it in the future if possible

10

Andrea

7 Feb 2025

·

Stayed 2 nights

This is a wonderful property. Very neat. Very clean. I enjoyed my 2 nights here. The location was not that good because of construction. It was hectic to get in and out of hotel because of this.

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Dining

Breakfast feedback is mixed: many enjoyed it and found it filling, while others found it mediocre or poorly replenished, with occasional crowding or items not ready early. Coffee availability is appreciated, though urns sometimes ran empty.

Related guest reviews

2

Brian

5 Dec 2025

·

Stayed 2 nights

Dirty rooms, breakfast wasn’t available until after 7:00am, stained towels, dirty residue inside refrigerator, live cockroaches in the room.

10

Cynthia Maria

24 May 2025

·

Stayed 1 night

I was greeted by the most amazing smile, OZ, had the best demeanor and made me feel so welcomed after my long trip. The room was great, but that shower was a 12 out of a 10! The breakfast was filling and the coffee was delicious.

8

Kaylee

5 Mar 2025

·

Stayed 1 night

Staff was pleasant. Room looked great and was clean. Not the quietest -- upstairs tub of other guest kept making noise at all hours which was weird. Breakfast was actually terrible. Comfy bed and clean room. Our bathroom was fine. Breakfast: Soggy, scrambled egg whites with weird texture and no flavor -- adding salt and pepper did not help; paired with sad, hard sausage patties and stiff muffins that seemed old. Fresh whole fruit from the basket was good. I should have made a Belgian waffle.

10

Jose

1 Oct 2025

·

Stayed 1 night

Breakfast was simple but good.

2

Monica

25 Oct 2025

·

Stayed 3 nights

It was almost always empty and refill was slow when there was no very many people

10

Natalie

18 Nov 2024

·

Stayed 4 nights

Clean rooms, great customer service and conveniently located near restaurants. My family and I loved the complimentary breakfast!

8

James

15 Oct 2025

·

Stayed 1 night

Breakfast area was very crowded and busy. Probably due to contractors staying there.

10

Marcela

24 May 2025

·

Stayed 1 night

It was very nice and breakfast was good and warm.

8

Jean

27 Mar 2025

·

Stayed 7 nights

Staff was very friendly. Only real complaint was that the coffee ur a we’re empty during peak time Sunday morning.

10

Yaika

13 Oct 2025

·

Stayed 4 nights

The breakfast was good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $89	18 $78	19 $78
20 $73	21 $77	22 $73	23 $73	24 $72	25 $71	26 $71
27 $76	28 $80	29 $75	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $97	3 $108
4 $80	5 $71	6 $86	7 $84	8 $101	9 $109	10 $108
11 $89	12 $79	13 $92	14 $92	15 $89	16 $91	17 $112
18 $88	19 $71	20 $90	21 $115	22 $112	23 $322	24 $325
25 $149	26 $72	27 $88	28 $89	29 $93	30 $111	31 $106

Wingate by Wyndham Austin North - Round Rock

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed

Room, 2 Queen Beds, Mobility Accessible (Mobility, Bathtub with Grab Bars)

Room, 1 King Bed, Mobility Accessible (Mobility, Bathtub with Grab Bars)

Guest reviews of Wingate by Wyndham Austin North - Round Rock

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Wingate by Wyndham Austin North - Round Rock

Prices for upcoming dates