Is parking available at the property?

Free self-parking is available on-site. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately THB 500 for adults and THB 250 for children.

What are the standard check-in and check-out times?

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability and possible additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a fee of THB 1500 per vehicle (one-way, maximum occupancy 3). Guests must arrange transfers by contacting the property 48 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Elevators are available for easy access to different levels.

What is the location of the property in relation to key landmarks?

The property is located in the entertainment district, just a 4-minute drive from Kata Beach and 6 minutes from Karon Beach. It is approximately 6.3 miles (10.2 km) from Patong Beach and 7 miles (11.2 km) from Bangla Road.

Does the property have a swimming pool?

Yes, the property features 2 outdoor swimming pools, including a children's pool. The pools are available for use seasonally.

What are the policies for guests staying with children?

Children are welcome at the property. One child aged 2 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of THB 1500 per day, and advance request or confirmation is required for availability.

Metadee Concept Hotel - Luxury Resort in Kata

Average nightly price at Metadee Concept Hotel by month, last 12 months (USD)
Month	Average price
January	$262
February	$318
March	$181
April	$144
May	$94
June	$87
July	$87
August	$123
September	$89
October	$109
November	$168
December	$233

What guests think

At Metadee Concept Hotel, travelers highlight a striking pool network and spacious rooms, consistently friendly staff, and a quiet yet convenient Kata location with buggy shuttles, creating an appealing base for couples, families, and relaxed beach breaks.

Many guests enjoy direct swim up access or well kept villas, while others note that rooms in the older section can feel dated with noise or maintenance issues. Cleanliness is generally strong, but reviews repeatedly mention mosquitoes and occasional housekeeping lapses such as late service or missing replenishment. Breakfast and on site dining range from great variety and tasty drinks at Moon Terrace to mixed quality and lukewarm coffee, with room service sometimes slow or inconsistent. Expect a relaxing, resort style stay with standout pools and friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The extensive pool network, including many swim up rooms, is a major highlight and the gym earns positive mentions. Guests also enjoy the Moon Terrace bar for drinks.

Related guest reviews

10

Yiu Pong

Jul 22, 2024

·

Stayed 2 nights

There were several pools in the hotel and the other facilities were also great, much better than our expectation. And it served us with a bottle of sparkling wine in the room for free.

10

Joakim

Jan 7, 2025

·

Stayed 6 nights

Helt fantastiskt hotel resort, tyvärr var vi en hel del sjuka under denna vistelse men allt var kanon även Gala middagen dom hade annordnat under Nyårs afton. Gymmet va helt kanon ocg frukost. Kommer gärna tillbaka igen.

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10

Boris

Nov 2, 2023

·

Stayed 5 nights

The size of the room and the pool areas.

10

THANG

Oct 14, 2024

·

Stayed 2 nights

Wow... amazing hotel with direct pool access to every room... Bathroom is hugeeeee, clean and modern. I went with a group of 11, and we have 4 rooms and 1 - 3 bedrooms suite and everyone loved their rooms. Water pressure in the bathroom is strong and plentiful. The rooms were so nice that they are often booked out even if you want to extend the stay, so it's best to plan and book ahead. The hotel even provided buggy rides to the front entrance and back, and right at the front entrance is a good massage place with very strong pressure. Plenty of restaurants, coffee shops and convenient (as most things are in Thailand). Overall, great stay!

10

Caitlin

Jan 21, 2025

·

Stayed 5 nights

Highlight was the Moon terrace, happy hour 10/10, food drinks and staff all amazing

10

Simonne

Aug 28, 2025

·

Stayed 7 nights

Fantastic hotel!!! Stayed here 7 nights and would definitely stay here again. A few things that were let the experience down (which would have made it basically faultless): - Map & resort info (times, happy hours, activities) should be accessible through the rooms QR code, not just in the folder at reception - Room ordering via QR code is a great concept but things were only delivered once from 3 orders. - Toilet door in the room should be removed. Completely in the way of the toilet and it's see through anyway. It's very annoying. - Gym should open at 6am - A little more breakfast variations from day to day would have been nice, including hasbrowns one day and more Thai options. - It did not bother us but important for guests to realise there is a longish walk to the street from reception. We got a buggy down and walked back as there was not usually a buggy down there to bring us back. Everything else was fantastic. Rooms were so clean and spacious providing a relaxing mood. Shower and water pressure is perfect. Love how a bag, pool towels, and thongs are provided. Enjoyed the pool concept, the gym facilities, and bars. Especially would like to acknowledge the pool boys who were very attentive, especially when parents weren't responsibly watching their young children. The Moon Terrance staff who were so friendly, provided great service, and made delicious drinks to enjoy in such a beautiful environment. The room cleaners who did such a consistent and professional job.

8

Kendal

Mar 28, 2024

·

Stayed 2 nights

Excellent facility for swimming and fun! We had a swim up room and that was a hit! The only downside was the food. Breakfast was just okay, lots of options, but didn’t taste great. Orderable food was expensive compared to the street and not as tasty.

10

Grace

Feb 4, 2023

·

Stayed 5 nights

The property is lovely and as advertised. There are beautiful pools with a lazy river running throughout the resort, which is very family friendly. The breakfast buffet is huge and wide-ranging and the staff is, to a person, friendly and helpful. We would definitely return to Metadee should we ever be in Phuket again.

10

Shelby

Nov 8, 2023

·

Stayed 2 nights

An absolutely stunning hotel in a walkable neighbourhood. The room was spacious with high end finishes, mattress was comfortable, and the fitness center/gym exceeded expectations. The beach shuttle is an added bonus!

10

Andrea

Apr 19, 2024

·

Stayed 8 nights

We loved this hotel and had a wonderful time here. We started off in one of the modrrn pool access rooms but it was a little noisy as we had the children's play pool behind is. We asked if there was a room furrher awau and we were veru lucky to be mobed to the older side into one of the villas with a private pool. The large pool on the Jimaphan side was beaitifil ans qiiet. Tje spa was fabulous and we enjoues massagges and a daxial. Super relaxing.. breaakdaat waa wonseedul ans eaxh dau there was somerhing diffeeent on offee. Eggs any way youpleaaeHimapjamrooms

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AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness is strong, with many rooms and common areas kept very tidy. Recurring drawbacks include mosquitoes and inconsistent housekeeping (late service or missed replenishment), plus a few isolated issues like a dirty initial room or muddy tap water.

Related guest reviews

10

David

Oct 2, 2023

·

Stayed 16 nights

The Metadee Concept hotel is not just a hotel it is a visual extravaganza and a culinary masterpiece. Shout out to barman Boy and the most excellent restaurant manager Mai. From start to finish we were made to feel welcome and the standard of housekeeping and overall cleanliness of the room and communal areas was certainly exceptional. Thoroughly enjoyed our stay and hope to return again soon.

6

ITAMAR

Oct 3, 2025

·

Stayed 18 nights

First room was dirty. They changed the room. Food was misteken 2 times. And was cold. Breakfast is limited and dosent taste good. Not a 5 star hotel

8

Maya

Feb 19, 2025

·

Stayed 3 nights

Meget fint hotel. Trukket tilbage fra hovedvejen, så der ikke høres trafik. Hotellet tilbyder gratis golfvognshuffle døgnet rundt fra lobbyen til hovedvejen, hvis man ikke vil gå den lille km. Vi havde booket en juniorsuite med pool udsigt, men fik ved ankomst en gratis opgradering til en juniorsuite med pool adgang. Det var lækkert ! Vi rejste med en baby på 6,5 måned og det gav nogle friheder ☺️ Der var også dejlig skygge på terrassen hele dagen, hvilket var nemt med baby. Kiggede dog misundeligt på villaerne på den anden side, der havde sol hele dagen og tænkte at den var perfekt, hvis man ikke rejste med meget små børn. Poolen var virkelig smuk og havde både skygge og sol, så det var perfekt til alle aldre. Værelset var fint rent og med de nødvendigheder man nu har brug for. Vi boede på rum 5120. Det eneste minus var at der ved bruseren var en form for vækst ved det varme vand. Og ved håndvasken faldt metalstykket ved den varme hane let af. Der var nogle få myg og derfor kunne jeg godt have manglet, at der var et myggenet over sengen til natten, bare til ekstra sikkerhed. Men alt i alt en god oplevelse. Morgenmaden var god og med nye variationer dagligt. Personalet var meget venligt. Klapvognsvenligt at komme omkring.

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8

Eunju

May 23, 2024

·

Stayed 4 nights

모기가 너무많아요 전자 모기향도 없고 서비스는 훌륭했지만

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6

Emelie

Jan 3, 2023

·

Stayed 9 nights

Fint och stort rum, helt nybyggt på den delen vi bodde på. Tyvärr så sköttes inte städningen, slarvades en hel del, en del dagar fick vi inte handdukar, tog 5 dagar innan dom bytte sängkläderna, stora ytor torkades knappt av och de större glaspartierna i dusch/toalett var inte rengjort ens vid ankomst. Stenhårda sängar. Städningen drar ner väldigt mycket då hotellet i sig är super fint.

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8

janet

Sep 21, 2025

·

Stayed 7 nights

The room service was average and completed very late in the day. Would request for basic amenities like ear buds and never received them. Even when room service was completed basic amenities were not always replaced. Got charged for a plastic laundry bag that I had used as apparently they are not free.. Other than the room service the hotel was good.

6

Zhongyi

Dec 4, 2024

·

Stayed 2 nights

Great location needs improvements on pest control, expect mosquitos

10

Leonardo

Dec 21, 2024

·

Stayed 2 nights

Metadee Concept Hotel offers a stunning tropical escape with its impressive pool complex and lush surroundings. The spacious rooms provide a comfortable stay, though the abundance of mosquitoes can be a bit of a nuisance. While the hotel's secluded location offers tranquility, it's a bit removed from the main road, but the complimentary shuttle service is a convenient option, but it's worth considering if you prefer easy access to local facilities, such as 7Eleven, stores or cafes. The front desk staff was efficient and courteous, making the check-in process smooth and hassle-free.

10

Farheen

Jan 9, 2025

·

Stayed 3 nights

Metadee absolutely blew us away. The room was beautiful! Clean, spacious and had every amenity necessary. The staff were incredibly helpful and friendly - everyone was polite and greeted us with a smile. The breakfast service was AMAZING - so much selection, we were so pleasantly surprised. And everything tasted great. The pool was well kept and clean. The drinks were well made. It is about a 15 minute walk to Kata Beach but they do offer a shuttle to the front of the hotel which cuts off about 5 minutes of walking. Overall I am very impressed and would definitely recommend to any couple or family. It is a quieter resort, so not meant for people looking to party.

2

Ambuj

Dec 19, 2023

·

Stayed 1 night

The water in the bathroom stopped working in the middle of our stay. After they fixed it the water was muddy.

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Rooms

Rooms are generally spacious and comfortable, with many enjoying swim up access and modern villas or suites. Some older-section rooms feel dated and suffer from noise or maintenance issues (air conditioning, locks, soundproofing).

Related guest reviews

10

THANG

Oct 14, 2024

·

Stayed 2 nights

Wow... amazing hotel with direct pool access to every room... Bathroom is hugeeeee, clean and modern. I went with a group of 11, and we have 4 rooms and 1 - 3 bedrooms suite and everyone loved their rooms. Water pressure in the bathroom is strong and plentiful. The rooms were so nice that they are often booked out even if you want to extend the stay, so it's best to plan and book ahead. The hotel even provided buggy rides to the front entrance and back, and right at the front entrance is a good massage place with very strong pressure. Plenty of restaurants, coffee shops and convenient (as most things are in Thailand). Overall, great stay!

8

Robert

Nov 1, 2025

·

Stayed 6 nights

Rooms dated but staff are great. Not impressed with having to sign back onto the internet all the time

6

Shane

May 9, 2024

·

Stayed 15 nights

We like the property location away from the hustle and bustle of Kata Road. We also like the layout of the property. Most of the staff at the hotel are very friendly and polite. This was our 5th time staying at the Metadee, we stay in the original hotel because that’s where we have enjoyed all our previous stays. It was very sad to see the deteriorated state of the original hotel. The condition of our room overall was very tired, some examples are: Several patches in the ceiling not painted. Handles falling of bathroom taps when being used. Aircon dripping onto the bamboo lounge positioned beneath it consequently creating a large black (mouldy) stain on the lounge. Power point in the bathroom did not work. Pool - Most of the internal pool lights do not work and have been removed but the wiring from the original lights is still there and protruding from the wall of the pool. The water quality of the pool is questionable, lots of ‘matter’ floating around in the water. The inbuilt pool water filtration system appears to be not working, external mobile units have been placed around the extremities of the pool which are really unsightly and raise questions as to the water quality. The foot bridge over the pool is supported by a metal structure, when you wade or swim under the structure we could see that the structure is very rusty to the point where pieces of rusted metal is falling into the water. These are some examples, disappointing !

6

Michael

Jun 25, 2024

·

Stayed 3 nights

An average hotel. It calls itself a 'concept hotel' but what is the concept? Rooms packed in and not much in the way of soundproofing - you hear a lot!! Housekeeping turnover was always very late 5pm plus, despite my asking them to do early afternoon. My room service food turned up cold. No English TV channels apart from news. Breakfast buffet was minimal and took a long time for staff to clear tables.

8

MAN SHAN MIDOLI

Jun 26, 2024

·

Stayed 3 nights

The envoirnment of hotel is quiet good and the staff is friendly. The free transfer to main entrance is really good. The hotel staff told me our room was upgraded when we check in. But I don't think so. It is a pool access room as what I reserved. But I reserved a villa acess room which should have bathtub. Also, the room is just opposite to the lift and staff room. It is really really noisy. I can hear the staff talk and guest talk from day to night.

10

Jaisal

Nov 1, 2025

·

Stayed 3 nights

Great hotel nice spacious rooms

6

David

Jan 17, 2025

·

Stayed 3 nights

The room was poor. The key card didn't work consistently when put in the slot to give electricity meaning it cut out frequently. The air conditioning stopped working and I had to get an engineer to fix when I was trying to go to sleep. The lock on the door wasn't working correctly meaning the door would open when it should have been locked. it was generally tired and needs updating. Overall I felt for the price point the hotel was completely overpriced for what it offered. Finally the plastic folder at the check in desk highlighting the fines for guests is shocking. I've never seen anything like this in my life. This is not a 5 star hotel.

10

GREGORY

Jul 16, 2023

·

Stayed 6 nights

The villa was in great condition and very relaxing and quiet. It was wonderful to listen to the birds in the lovely trees around the villa at dawn and dusk.

10

Sally

Feb 21, 2025

·

Beautiful room is this very modern hotel I was upgraded on arrival to a junior suite as I booked through Expedia Everything in the room was wonderful Very large bed and a dressing area Would definitely stay here again

8

EDWIN KEE CHEONG

Aug 11, 2024

·

Stayed 2 nights

Large spacious rooms although the rooms could do with better sound proofing. The beds could be softer as the firmness is very bad for side sleepers. Large pool and decent breakfast spread. Staff could use some training to be more proactive. Raining heavily when we were checking out but staff just watched us without an offer to shade us with an umbrella. Some double standards I think but will give them benefit of the doubt when they gave better treatment to a non asian at that same moment.

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Service

Service is frequently described as friendly and helpful, with quick problem resolution and handy buggy shuttles. Some guests reported inconsistencies such as slow or missed room service, deposit and late-checkout policies, and occasional unwelcoming front-desk interactions or language barriers.

Related guest reviews

10

Alpesh

Apr 11, 2025

·

Stayed 4 nights

We had booked a couple of deluxe rooms at this property after reading the great reviews online. We were thoroughly disappointed to see the rooms when we checked in. They had a funky style, old furniture and mosquitoes to boot. Complained to both Expedia and Metadee. They resolved the situation spectacularly! Upgraded both our rooms to 2 separate villas!! The villas were huge improvement and made our stay memorable. Giving them 5 stars for their service. Shout out to Akira and Natcha at the front desk. And the staff around the lobby area. One of them went shopping for me for a duct tape ( to patch our broken bag) since the tape was not available in any of the nearby stores. Pool, facilities and buffet breakfast all great. Kamal’s hot fresh naans in the morning breakfast buffet will make ur day. Will definitely stay again, of course in the newer buildings ;)

10

Simonne

Aug 28, 2025

·

Stayed 7 nights

Fantastic hotel!!! Stayed here 7 nights and would definitely stay here again. A few things that were let the experience down (which would have made it basically faultless): - Map & resort info (times, happy hours, activities) should be accessible through the rooms QR code, not just in the folder at reception - Room ordering via QR code is a great concept but things were only delivered once from 3 orders. - Toilet door in the room should be removed. Completely in the way of the toilet and it's see through anyway. It's very annoying. - Gym should open at 6am - A little more breakfast variations from day to day would have been nice, including hasbrowns one day and more Thai options. - It did not bother us but important for guests to realise there is a longish walk to the street from reception. We got a buggy down and walked back as there was not usually a buggy down there to bring us back. Everything else was fantastic. Rooms were so clean and spacious providing a relaxing mood. Shower and water pressure is perfect. Love how a bag, pool towels, and thongs are provided. Enjoyed the pool concept, the gym facilities, and bars. Especially would like to acknowledge the pool boys who were very attentive, especially when parents weren't responsibly watching their young children. The Moon Terrance staff who were so friendly, provided great service, and made delicious drinks to enjoy in such a beautiful environment. The room cleaners who did such a consistent and professional job.

10

Nicolai

Nov 15, 2025

·

Stayed 3 nights

Fantastic service, great breakfast and beautiful rooms with great great standard! And let’s not forget the service aswell! Very nice with the carts available to drive us 24/7 back and forth to the entrance of the hotel. Sincerely a happy couple from Norway on our honeymoon!

6

Dr Farhang

Nov 29, 2024

·

Stayed 4 nights

Good things: -nice clean gym with Muay Thai classes -room service was timely and efficient Less good things: -not convenient to walk to lobby from streets and I usually called for a shuttle to pick me up. -poor food quality (once I had lunch and it was not tasty) -staff at the restaurant should be able to communicate at basic level but I could not even order a plate. -some rooms are renovated and what some are not. -I have asked for a late checkout but they asked for 3000 bhat. Hence, I move forward my departure. I have stayed in at least a few hotels in Phuket and all did it as a complimentary for free. -when I wanted to check out one night earlier, the hotel manager forced me to sign a paper which I had no time to read. He said that was for early checkout. It was very strange. Because I have checkout early other places and none of them asked for such thing. I have contacted hotel multiple times to send me a copy but have not heard from them yet. Overall, I did not feel respected and cared for at this hotel.

10

William

Nov 5, 2024

·

Stayed 3 nights

The staff is very nice and incredibly helpful. They went out of their way to help us when we encountered a luggage problem.

6

Timo

Nov 27, 2022

·

Stayed 12 nights

Da wir nach einem Tag gewechselt sind bezieht sich das hauptsächlich auf das Metadee Elite: Im Großen und Ganzen war das Hotel durchaus ok, auf Grund der vorherigen Bewertungen ist unsere Erwartungshaltung dennoch etwas enttäuscht worden. Das lag insbesondere an dem ersten Zimmer im Metadee Resort (alter Teil) so wie dem teilweise unterirdischen Verhalten des Personals. Es gab durchaus tolle und motivierte Mitarbeiter aber einige waren so offensichtlich lustlos und teilweise absichtlich unfreundlich das es wirklich unangenehm war (Mitarbeiter tragen leider keine Namesschilder, da kann ich hier keine Personen benennen). Positiv hervorheben möchten wir die Security sowie die Fahrer der Golf Carts die ausnahmslos freundlich und zuvorkommend waren. Sehr negativ war aber z.B.: Als wir ankamen gab es kein "Welcome", kein "how was your trip" - noch nicht mal einen Schluck Wasser. Nur ein einsilbiges "Passport?". Zum Teil mag das an den teilweise vollständig fehlenden Englisch Kenntnissen gelegen haben, aber das kennen wir doch deutlich anders aus Thailand. Das besagte erste Zimmer war dann leider dunkel und ziemlich abgerockt, Flecken auf allen Polstermöbel, muffiger Schimmelgeruch, Mosquitos und abends Kakerlaken. Kurzum alles was man nicht möchte also baten wir um einen Zimmerwechsel. Wir haben uns dann im Schwesterhotel Metadee Elite ein Zimmer angeguckt und das war eine andere Welt, neu und moderner Standard etc. - also wollten wir wechseln. Ausführliche Bewertung bei Google...

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8

Nick

Feb 28, 2024

·

Stayed 7 nights

The hotel is very pleasant. Clean and modern rooms and very spacious. Access to the pool from your own terrace is fantastic. In fact the freeform pools winding throughout the buildings is the best thing about the property. Rooms were generally quite clean but not perfect. Also towels left for collection were often not replaced when the room was cleaned, depending on who cleaned the room. I had to call reception almost every night to have my aircon reset, as it would turn itself off each evening. Breakfast was pleasant but nothing special. Staff were lovely and helpful. The hotel is a short walk from the main road but staff were always happy to run you down or back again in good buggys. Check in was probably the lowest point. Not much greeting and then they ask you for 3000 baht security deposit instead of just authorising your credit card (which is odd and a little annoying as upon check out you end up with all this baht which isn’t helpful if you’re on your way out of Thailand) and they also give you a sheet full of hotel information to absorb in a hurry - which isn’t available in the rooms. After a long flight and long drive to the hotel it’s hard to remember. Overall I enjoyed my stay though and would recommend the hotel.

10

Kai Yee Random

Jan 14, 2025

·

Stayed 2 nights

The staff is so.helpful. At the very beginning, the room is smelly. My girl requested room change and staff helped instantly. The new room is good and no problem.

8

Raine

Nov 27, 2025

·

Stayed 6 nights

Nice staff, good service.

8

janet

Sep 21, 2025

·

Stayed 7 nights

The room service was average and completed very late in the day. Would request for basic amenities like ear buds and never received them. Even when room service was completed basic amenities were not always replaced. Got charged for a plastic laundry bag that I had used as apparently they are not free.. Other than the room service the hotel was good.

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AI-generated summary based on recent guest reviews

Location

Set back from the main road in Kata, it’s about a 10–15 minute walk to the beach, with buggies or a shuttle helping to the entrance. Guests like the central, walkable access to restaurants and shops while staying in a quieter setting.

Related guest reviews

8

Clifford James

Dec 16, 2024

·

Stayed 7 nights

It an average hotel. The location is unbeatable though. It is very close to Kata and Karin beaches. Very walkable to all the local restaurants and shops.

8

Patrick

Nov 8, 2024

·

Stayed 5 nights

Hotel overall quite nice, just be aware that there is a wall between the main street and the beach - it is a long walk from this hotel to the beach. There is a shuttle service.

10

Min

Dec 28, 2024

·

Stayed 4 nights

Excellent location, easy access to kata beach and local markets

10

Patricia

Mar 21, 2024

·

Stayed 3 nights

El hotel está increíble. A 5 minutos caminando hay muchas tiendas y restaurantes y a 10 minutos caminando está la playa, pero no la necesitas al tener un hotel tan increíble y la atención del personal inmejorable.

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10

Carol

Nov 10, 2024

·

Stayed 5 nights

Loved every minutes of it! Centrally located in Kata, 300m from the main road but they have golf carts to bring you to the main lobby if you don't want to walk. Hotel well appointed, modern and extremely clean. Would recommend this hotel as well as Kata beach over any other hôtel in the region if you are looking for a super nice accommodation. About 10 min walk to Kata beach.

10

Shelby

Nov 8, 2023

·

Stayed 2 nights

An absolutely stunning hotel in a walkable neighbourhood. The room was spacious with high end finishes, mattress was comfortable, and the fitness center/gym exceeded expectations. The beach shuttle is an added bonus!

10

Janine Ann

Sep 21, 2024

·

Stayed 6 nights

Great location, close to lots of shops and eating places.

8

G

Nov 14, 2024

·

Stayed 3 nights

Nice hotel, in a good location in Kata,

10

Jeanie

Oct 6, 2025

·

Stayed 8 nights

Overall very close to the beach, walkable, and good seafood restaurants nearby.

10

Leonardo

Dec 21, 2024

·

Stayed 2 nights

Metadee Concept Hotel offers a stunning tropical escape with its impressive pool complex and lush surroundings. The spacious rooms provide a comfortable stay, though the abundance of mosquitoes can be a bit of a nuisance. While the hotel's secluded location offers tranquility, it's a bit removed from the main road, but the complimentary shuttle service is a convenient option, but it's worth considering if you prefer easy access to local facilities, such as 7Eleven, stores or cafes. The front desk staff was efficient and courteous, making the check-in process smooth and hassle-free.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety, and the Moon Terrace earns good feedback for drinks and service. Feedback is mixed overall, with recurring notes about limited variety or lukewarm coffee some days and inconsistent room service quality.

Related guest reviews

10

Caitlin

Jan 21, 2025

·

Stayed 5 nights

Highlight was the Moon terrace, happy hour 10/10, food drinks and staff all amazing

6

ITAMAR

Oct 3, 2025

·

Stayed 18 nights

First room was dirty. They changed the room. Food was misteken 2 times. And was cold. Breakfast is limited and dosent taste good. Not a 5 star hotel

6

Patrick

Jan 18, 2026

·

Stayed 7 nights

Aircondition fungerede ikke korrekt på værelset, og der var ingen regler i forhold til reservation af sol-stole ved poolen - kl. 9.00 om morgenen var alle stole reserveret med håndklæder ved den ene pool, men ingen mennesker var ved poolen eller stolene! Der er nød til at være klare regler for dette (fx. man fjerner håndklæder efter 30 min. hvis man ikke er der), hvis vi nogensinde skal komme igen. Kaffen til morgenmaden var ikke varm, og til den pris man betaler, så burde der være bedre kaffe udbud.

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10

Nicolai

Nov 15, 2025

·

Stayed 3 nights

Fantastic service, great breakfast and beautiful rooms with great great standard! And let’s not forget the service aswell! Very nice with the carts available to drive us 24/7 back and forth to the entrance of the hotel. Sincerely a happy couple from Norway on our honeymoon!

6

Michael

Jun 25, 2024

·

Stayed 3 nights

An average hotel. It calls itself a 'concept hotel' but what is the concept? Rooms packed in and not much in the way of soundproofing - you hear a lot!! Housekeeping turnover was always very late 5pm plus, despite my asking them to do early afternoon. My room service food turned up cold. No English TV channels apart from news. Breakfast buffet was minimal and took a long time for staff to clear tables.

6

Dr Farhang

Nov 29, 2024

·

Stayed 4 nights

Good things: -nice clean gym with Muay Thai classes -room service was timely and efficient Less good things: -not convenient to walk to lobby from streets and I usually called for a shuttle to pick me up. -poor food quality (once I had lunch and it was not tasty) -staff at the restaurant should be able to communicate at basic level but I could not even order a plate. -some rooms are renovated and what some are not. -I have asked for a late checkout but they asked for 3000 bhat. Hence, I move forward my departure. I have stayed in at least a few hotels in Phuket and all did it as a complimentary for free. -when I wanted to check out one night earlier, the hotel manager forced me to sign a paper which I had no time to read. He said that was for early checkout. It was very strange. Because I have checkout early other places and none of them asked for such thing. I have contacted hotel multiple times to send me a copy but have not heard from them yet. Overall, I did not feel respected and cared for at this hotel.

8

Kendal

Mar 28, 2024

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Stayed 2 nights

Excellent facility for swimming and fun! We had a swim up room and that was a hit! The only downside was the food. Breakfast was just okay, lots of options, but didn’t taste great. Orderable food was expensive compared to the street and not as tasty.

10

Grace

Feb 4, 2023

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Stayed 5 nights

The property is lovely and as advertised. There are beautiful pools with a lazy river running throughout the resort, which is very family friendly. The breakfast buffet is huge and wide-ranging and the staff is, to a person, friendly and helpful. We would definitely return to Metadee should we ever be in Phuket again.

2

Dan

Apr 17, 2024

·

Stayed 6 nights

I don’t know what these other reviews are talking about. But I do not recommend this hotel. Full YouTube video will be uploaded may 1st @beersandbeaches. Great pool and great gym. Other than that. The breakfast is terrible and the hotel is all the way in the back makes it difficult to get to the main road. It’s just a hassle. They do offer a golf cart that takes you to the road but you end up eating 10-20 minutes each way. They need so attention here. This was such a hassle especially in April during the hottest season. Also the TV doesn’t have channels. What’s the point of a big tv if no channels. Also the room in Expedia looked amazing. In real life it was like WISH or TEMU. Plus so many mosquitos. Be careful with this one. I recommend OZO near by.

10

Farheen

Jan 9, 2025

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Stayed 3 nights

Metadee absolutely blew us away. The room was beautiful! Clean, spacious and had every amenity necessary. The staff were incredibly helpful and friendly - everyone was polite and greeted us with a smile. The breakfast service was AMAZING - so much selection, we were so pleasantly surprised. And everything tasted great. The pool was well kept and clean. The drinks were well made. It is about a 15 minute walk to Kata Beach but they do offer a shuttle to the front of the hotel which cuts off about 5 minutes of walking. Overall I am very impressed and would definitely recommend to any couple or family. It is a quieter resort, so not meant for people looking to party.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $165	3 $101	4 $101	5 $121	6 $132	7 $140
8 $139	9 $132	10 $136	11 $153	12 $168	13 $168	14 $169
15 $300	16 $182	17 $345	18 $182	19 $182	20 $193	21 $193
22 $193	23 $203	24 $198	25 $198	26 $198	27 $198	28 $212
29 $211	30 $212

Su	Mo	Tu	We	Th	Fr	Sa
		1 $239	2 $250	3 $213	4 $213	5 $213
6 $250	7 $250	8 $213	9 $213	10 $213	11 $213	12 $213
13 $221	14 $221	15 $221	16 $220	17 $221	18 $221	19 $221
20 $221	21 $221	22 $228	23 $319	24 $319	25 $319	26 $319
27 $386	28 $350	29 $3,317	30 $3,453	31 $3,552

Metadee Concept Hotel

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Junior Room, 2 Twin Beds, Terrace

Deluxe Room, 1 King Bed, Pool Access

Villa, Pool Access (Access Pool Villa)

Villa, 1 Bedroom, Private Pool

Deluxe Room, 2 Twin Beds, Pool View

Executive Room, 3 Bedrooms, Pool View

Junior Suite Pool Access Upper Floor Double

Junior Room, 1 King Bed, Pool Access, Ground Floor

Luxury Villa, 3 Bedrooms, Private Pool

Deluxe Room, 1 King Bed, Pool View

Junior Suite Pool Access Upper Floor Twin

Junior Room, 1 King Bed, Terrace

Executive Room, 3 Bedrooms, Mountain View

Executive Room, 2 Bedrooms

Junior Room, 1 Twin Bed, Pool Access, Ground Floor

Deluxe Room, 2 Twin Beds, Pool Access

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