Is parking available at the property?

Yes, parking is available on-site and is free of charge. However, it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately THB 590 for adults and THB 295 for children.

Are pets allowed at the property?

No pets or service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

Yes, an airport shuttle service is available for a fee of THB 1800 per vehicle (one-way, maximum occupancy 2). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility are not provided.

What is the location of the property in relation to nearby attractions?

The property is located within a 10-minute walk of Kata Beach and Karon Beach. It is approximately 1.9 km from Kata Noi Beach and 3.5 km from Big Buddha.

Does the property have a swimming pool?

Yes, the property features 3 outdoor swimming pools, including a children's pool. The pools are available seasonally.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of THB 1500 per day, and advance request or confirmation is required for availability.

Novotel Phuket Kata Avista Resort and Spa

Average nightly price at Novotel Phuket Kata Avista Resort and Spa by month, last 12 months (USD)
Month	Average price
January	$269
February	$288
March	$170
April	$116
May	$74
June	$65
July	$85
August	$78
September	$51
October	$95
November	$145
December	$230

What guests think

At Novotel Phuket Kata Avista Resort and Spa, travellers praise friendly, family-focused service, kids facilities and pools, and access to Kata Beach, while noting the steep hill, occasional construction or elevator issues, and rooms that can feel dated or damp.

Breakfast is frequently praised, though some guests find it repetitive or the dining area warm, and on-site food and drinks cost more than nearby options. Pools can be busy with limited loungers, and some travellers seeking quiet note an active family atmosphere. Overall, expect a welcoming, family-oriented stay with handy beach access and some signs of wear.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Strong family facilities with multiple pools (including kids areas), a kids club, and a handy beach shuttle; the spa and swim-up bar are well liked. Drawbacks include occasional construction or elevator outages, a small gym, worn splash features, and limited pool loungers.

Related guest reviews

8

Sonia

Oct 9, 2025

·

Stayed 5 nights

Wellnessbereich war sehr einladend er ist gegenüber vom Pool was ich selbst als Störfaktor empfand . Das Hotel ist sehr zu empfehlen mit Kindern da es einige Aktivitäten für Kinder geboten wird. Dir Zimmer sind ok sind schon bisschen in die Jahre gekommen.

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10

Eric

Nov 26, 2025

·

Stayed 4 nights

Nice variety of foods available on the buffet breakfast. Nice pool, complete with swim up bar. A separate kids pool with slide, and water park. Room was comfortable, with nice size balcony looking out over the pool area, with the ocean in the distance. Close enough to two different beaches and town, for walking.

8

Pernilla

Feb 27, 2025

·

Stayed 14 nights

Poolområdet för barn är väldigt slitet.

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10

Julia

Dec 21, 2025

·

Stayed 7 nights

First class service! Got help with everything we needed. Child friendly hotel. Clean pool, great food. Extra thanks to Cartoon and Lai

8

Nicole

Jan 20, 2025

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Stayed 10 nights

Great resort with amazing friendly staff Buffet breakfast great and restaurant and pool menu great A little disappointed with small gym Happy hour great and suited for all ages We had 3 yr to 17 yrs to young adults in our group and suited all Overall wonderful

8

Fari

Jul 10, 2025

·

Stayed 7 nights

Hotel is under construction. Be aware of no elevator until the construction is complete. we had to walk up 84 stairs to get to our room, View of the room was excellent, breakfast buffet was great. Staff were great.

8

Victor

Apr 28, 2025

·

Stayed 6 nights

The property is set up nicely for families. The Family Rooms are cute and engaging for kids, there are two kids' clubs, and there's a separate kids' pool and splash pad. The staff are fantastic, and the location is convenient for shopping and the beaches. Unfortunately, the property needs a refresh. The buildings are tired and have worn poorly. The rooms have hollow-core doors with no insulation or weatherstripping. You'll have perpetual moisture and ambient noise in your room. The splash pad must be resurfaced as it's buckling, cracked, and generally dangerous for young kids. The WIFI was atrocious - incapable of handling any videoconferencing (so don't plan to do any work while you're there). This property has a lot of potential, but doesn't live up to the Novotel brand name.

2

Ashraf

Jul 10, 2025

·

Stayed 1 night

The hotel is under construction, this was not mentioned on the website, it is located up the hill, our room was on the top floor, we had to take 85 stairs to get to the room. We had to take taxi to get to the top of the hill to get to the hotel if we went out for sightseeing or back from the beach. If it was mentioned that the hotel doesn’t have elevator, I would not reserve this hotel. Also to mention that the neighbourhood hotel is also under construction, we heard the noise at midnight, we brought it up to the manager we were told it’s coming from the other hotel. We also found lizard on the table in the room. Long story short, if we ever decide to travel back to Phuket, I would not book this hotel.

10

John

Oct 14, 2025

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Stayed 1 night

This hotels is good for those staying in Kata area. The beach is nice and clean and it’s within reasonable walking distance but the hotel does provide free shuttle to the beach and night market. It would be nice if the shuttle comes every 15 minutes instead of 30 minutes. Guests are on vacation and who has time to wait. They only have one shuttle. It’s not like the drive is busy all the time. Breakfast is good and passed the test. Good value for the stay. Parking is limited. Would we be back again ? Only if they provide free shuttle every 15 minutes during peak hours.

10

CARRIE

Jul 19, 2025

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Stayed 6 nights

The Novotel is a fantastic property. Wonderful staff, awesome pools…my kids loved the vr room, pool and fuse ball tables and trying the in pool submersible. Breakfast was delicious and plentiful. It’s very close to the night markets for dinner and the beach. There’s a shuttle bus every 30 minutes but the hill although steep is manageable. Kids loved feeding the koi fish and everything was just easy. We got the extra day bed and the room easily accommodated 3 of us comfortably. We stayed here after our resort stay to use as a home base while we were out adventuring all day. Incredible value, great location and amazing staff.

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Cleanliness

Many guests report clean rooms and well-kept grounds, but recurring comments cite musty smells, humidity, and some mold or maintenance lapses. A few mention pests or wet corridors during rain.

Related guest reviews

8

Reza

Jan 3, 2025

·

Stayed 7 nights

Good stay, a little bit poor with the room cleaning

10

Nicole

Oct 22, 2025

·

Stayed 5 nights

Food was okay, rain comes into the hallways outside our door and stayed wet every time it rained. They need to block the openings by the room so no one slips and falls. They did block the rainfall by the elevators in another area. It’s an open concept so it needs slip and fall protection. Everything else was good. Beautiful hotel, I would stay again. Deepest Pool is 3 to 4 feet.

10

Carina M Jarl

Feb 16, 2026

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Stayed 7 nights

Very nice staff. Clean room.

8

Laura

Dec 14, 2024

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Stayed 3 nights

We had a nice stay at Novotel. Very friendly staff. The check-in experience was great, we especially appreciated the little gift for our daughter. The room was spacious but rather dated with constant humidity, which is due of course to climate. The hotel is very clean, but there was some mold in the bathroom or a strong humidity smell in the wardrobe. The dateness of the room was compensated by the common facilities which were very modern and nicely decorated. The hotel has a modern kids play room with many interesting toys and very clean. Food was good, both the breakfast and the halfboard option. Breakfast had a wide selection of eggs, fruits, bread, pancakes, many veggies. We liked the concept of a la carte with 2 courses for dinner, there was enough choice in the menu. The canopy bar serves very tasty cocktails which are around 10 euros. The location is close to the beach but it is uphill, which with a small child is not optimal. The hotel offers a shuttle every 30 min to the beach, but the downside was that with the kid we were dependent on the shuttle, which made us leave the hotel less.

2

Mohamed

May 2, 2025

·

Stayed 15 nights

Séjour très décevant. L’hôtel était dans un état de saleté inacceptable. De nombreuses petites araignées étaient présentes dans les meubles et se retrouvaient même sur nos vêtements. Après avoir signalé le problème, un changement de chambre nous a été proposé, mais malheureusement, la situation était identique dans la nouvelle chambre. Ce manque d’hygiène est inadmissible pour un établissement hôtelier. De plus, les chambres sont très mal insonorisées, rendant le repos difficile. Passez votre chemin

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6

Sinem

Dec 2, 2023

·

Stayed 2 nights

our room had a weird smell, otherwise our stay was ok

8

Edgar

Mar 20, 2025

·

Stayed 2 nights

The hotel was old, but well maintained and very clean. The lobby and bar look nice, so they updated some parts. The pool was smaller than expected and appeared to be a bit outdated. My biggest problem was the pool filter machine(?) was so noisy that I couldn't nap at all. And the air conditioner was so incredibly loud that I had to turn it off at night to sleep. The elevator also broke down once and the poor valet guy had to carry my big suitcase down two staircases! The staff are very friendly, but for some of them their English pronunciation was often difficult to understand. The valet guy was so nice, but utterly useless. He kept asking for the license plate of the Grab taxi we were waiting for, but kept forgetting the number. When I asked him to help by speaking with the taxi driver by phone, he just paused. But then he eventually helped. The breakfast buffet is good, but didn't really change from day to day. So I would not stay here for more than a couple of days. The hotel is on a short, but incredibly steep hill. Fortunately, they have a shuttle every 30 minutes to and from the nearby Kata Beach which is a 5 minute ride away. There are many shops, restaurants, and massage parlours nearby. I had a good experience, but I don't think I'd return. If I had to, it would be alright though.

4

Leonard

Apr 28, 2025

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Stayed 3 nights

The family room is just a large standard sized hotel rm. My room had a mildew smell my entire stay and the blankets felt damp from the moisture in the room. There was a consistent sewerage smell coming from the toilet. We asked for washed cloths 5 times in our 3 day stay and kept receiving hand towels. I wouldn't stay here again nor recommend it.

10

Christian

Jan 25, 2026

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Stayed 5 nights

Clean room, ok

8

Jose

Apr 30, 2023

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Stayed 6 nights

I really loved our stay, the staff was really nice and caring. The buffet was really awesome. The hotel is beautiful and well maintained, but rooms need to be not remodeled but improved. The bathroom curtain was ragged in some places, the clothing string didn't work. The balcony glass door didn't have a lock, etc. Just small details need to be taken care of.

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Rooms

Rooms are generally spacious and comfortable with some appealing views and balconies, but decor can feel dated, soundproofing is weak, and Wi-Fi reliability varies. Some layouts are awkward or views partly blocked; bed comfort ranges from firm to very plush.

Related guest reviews

10

Giuseppe

Jun 28, 2025

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Stayed 4 nights

Very friendly and efficient staff, excellent restaurant, very large and comfortable rooms.

10

Eric

Nov 26, 2025

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Stayed 4 nights

Nice variety of foods available on the buffet breakfast. Nice pool, complete with swim up bar. A separate kids pool with slide, and water park. Room was comfortable, with nice size balcony looking out over the pool area, with the ocean in the distance. Close enough to two different beaches and town, for walking.

8

Bronwyn

Oct 19, 2025

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Stayed 5 nights

Great location, pool and dining area. Good sized room and bathrooms. Garden view rooms have small balcony’s not quite big enough for the furniture in them. The lifts were being renovated which meant using two lifts and some stairs. Not great if you have a stroller or mobility issues. Our garden view room wa of a pile of construction waste… I request and room changed and was moved to a more pleasant outlook. Otherwise great value for a nice property.

8

Dhavaraj

Jan 21, 2026

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Stayed 4 nights

Good but a very small property. Rooms are little old and way to reach the property is a bit steep

8

Patrick

Apr 27, 2025

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Stayed 1 night

The shuttle service to Kata beach was nice since the hotel is on a steep hill. The deluxe room with sea view was spacious with plenty of closet space. We were on the fourth floor and the trees obscured some of the sea view.The staff service was excellent. The restaurant menu was good and the buffet breakfast was great. I didn't know all the pools would be over run with children although it's a family oriented hotel. We had a difficult time securing two seats by the upper pool mid-day.

8

Victor

Apr 28, 2025

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Stayed 6 nights

The property is set up nicely for families. The Family Rooms are cute and engaging for kids, there are two kids' clubs, and there's a separate kids' pool and splash pad. The staff are fantastic, and the location is convenient for shopping and the beaches. Unfortunately, the property needs a refresh. The buildings are tired and have worn poorly. The rooms have hollow-core doors with no insulation or weatherstripping. You'll have perpetual moisture and ambient noise in your room. The splash pad must be resurfaced as it's buckling, cracked, and generally dangerous for young kids. The WIFI was atrocious - incapable of handling any videoconferencing (so don't plan to do any work while you're there). This property has a lot of potential, but doesn't live up to the Novotel brand name.

6

Adrian

Mar 24, 2025

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Stayed 3 nights

The staff are friendly and the food is decent. However, overall the hotel is not 5 stars. The TV is old and has a very poor choice of channels. The room also was inconvenient to arrive to with two separate lifts (one of which wasn’t working). There is also a large hill to climb if walking back to the hotel. Overall decent but not great.

10

stacey

Nov 25, 2025

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Stayed 7 nights

The rooms were spacious, clean and cool. Only slight issue was the beds were a bit firm. The staff were absolutely amazing! Nadear and Jayden on the front desk were absolutely fantastic, helpful, friendly and welcoming. The buffet breakfast was really good. Apple and the other restaurant and bar staff were so so good, amazing with the kids and really made the stay pleasurable. We will be back

8

Edgar

Mar 20, 2025

·

Stayed 2 nights

The hotel was old, but well maintained and very clean. The lobby and bar look nice, so they updated some parts. The pool was smaller than expected and appeared to be a bit outdated. My biggest problem was the pool filter machine(?) was so noisy that I couldn't nap at all. And the air conditioner was so incredibly loud that I had to turn it off at night to sleep. The elevator also broke down once and the poor valet guy had to carry my big suitcase down two staircases! The staff are very friendly, but for some of them their English pronunciation was often difficult to understand. The valet guy was so nice, but utterly useless. He kept asking for the license plate of the Grab taxi we were waiting for, but kept forgetting the number. When I asked him to help by speaking with the taxi driver by phone, he just paused. But then he eventually helped. The breakfast buffet is good, but didn't really change from day to day. So I would not stay here for more than a couple of days. The hotel is on a short, but incredibly steep hill. Fortunately, they have a shuttle every 30 minutes to and from the nearby Kata Beach which is a 5 minute ride away. There are many shops, restaurants, and massage parlours nearby. I had a good experience, but I don't think I'd return. If I had to, it would be alright though.

6

Beth

Jan 27, 2026

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Stayed 7 nights

Staff are lovely. If you don’t want to be around kids avoid. Pool area is quite small and not a lot of beds. Location up a HUGE hill. Food is amazing. Rooms are basic and not much privacy when using the bathroom from your partner. Very odd.

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Service

Service is widely praised as warm, attentive, and family-focused, with staff often going the extra mile for special occasions and needs. A few guests reported rude or confusing front-desk interactions.

Related guest reviews

10

Smithag

May 3, 2025

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Stayed 2 nights

From the moment we arrived, the entire customer journey was smooth, welcoming, and truly five-star worthy. We were pleasantly surprised with a complimentary room upgrade – a thoughtful gesture that reflects the hotel’s attention to detail and commitment to customer satisfaction. These small touches are what truly build customer loyalty. The staff were incredibly helpful throughout our stay, with special thanks to Mr. Alon for his outstanding service and professionalism. His attentiveness made a real difference and contributed greatly to our positive experience. We are already looking forward to our next stay at Novotel Resort & Spa – highly recommended for anyone seeking a relaxing and memorable getaway.

10

Uzair

Dec 17, 2025

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Stayed 4 nights

My family and I just spent four incredible nights at the Novotel Kata Avista Resort and Spa, and I cannot recommend it enough. We were traveling with our two children (ages 6 and 8), and the experience was fantastic from start to finish. We stayed in Room 501 on the 5th floor, which had a beautiful view overlooking the beach. Our arrival was made special by May, who escorted us to our room and ensured we were completely comfortable from the moment we checked in. Since we were celebrating our 10th wedding anniversary, the staff went above and beyond by decorating our room to mark the occasion—a thoughtful touch that made our stay so special. For families, this resort is a gem. We made great use of both kids' areas; they were fantastic for keeping our children entertained and gave us parents some much-needed relaxation time. The breakfast spread was excellent throughout our stay, and we also had the opportunity to book a private Thai cooking class, which was a really enjoyable experience for the whole family. The amenities made everything convenient. We loved the shuttle service to Kata Beach—they provided beach towels and flip-flops, so we didn't have to worry about packing extra gear. The outdoor showers by the pool were also a great feature for cleaning up after a beach day. What truly set this stay apart was the service. The team was amazing with our kids and took great care of us. A huge thank you to May, Tina, Luna, and Apple for making our stay super comfortable. I want

10

Theresa

Nov 8, 2025

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Stayed 4 nights

The staff is excellent- friendly, helpful, and hardworking. We thoroughly enjoyed our stay and highly recommend this hotel for its delightful staff, comfortable rooms, outstanding, relaxing landscape, great pool, and OUTSTANDING FOOD! This was our 11 breakfast buffet on a six-country trip and chef Naveen’s food was a standout and one of the best we had on our journey. The hotel is situated just a short walk from beautiful Kata beach or you can catch the hotel shuttle to make the short trip. I liked the location for being close to the shops but not being quiet and calm.

10

Gaurav

Sep 14, 2024

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Stayed 11 nights

The Staff at Novotel were amazing. We had a great time at Novotel. This was the first time for us staying in this property and would definitely be back again. 😊😊

10

Lateah Shanell

Aug 18, 2025

·

Stayed 6 nights

The customer service was top notch. I had a couple of issues that were quickly resolved. The staff tended to us speedily, made sure we were comfortable and were very courteous. The standout staff member was May. She was amazing and my daughter loved her. We would stay at this resort again. The location was great, the food was DELICIOUS and the environment was peaceful.

10

Stephen

Nov 16, 2025

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Stayed 2 nights

Amazing resort! The hill to climb to the hotel is a bit of a butt burner but they do have a shuttle available. The hotel is close to the beach and Kata night market. Staff were truly amazing!

10

Charisse Anne

May 7, 2025

·

Stayed 3 nights

Everything about this property was amazing, including the staff. The service was straight from the heart. From the moment we checked in, Yok was very informative of all the benefits and facilities we could use. She also gave us an early check in which saved the day ❤️ When we got into the room, there was the Happy Birthday set up on the bed which really made my husband very happy as he was not expecting it, I requested for it but didn’t think it would be ready especially for the time as it was far from check in time. All the staff were amazing! During the duration of our stay and check out, Tubtab was very nice and professional giving us ideas on where we can go next. He also solved every mishap. Lai and Pom from the Zing Pool Bar has already recognized my daughter and helper within a short period of time! They were very friendly and I had a great time chatting with them. This trip has been so amazing that my daughter can’t wait to be back.

10

nathan

Nov 4, 2025

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Stayed 6 nights

Staff were excellent, a special mention to the pool bar tender who was AMAZING! We had a fantastic time. This is the second time of staying here and we will be again.

6

Lori

Jul 28, 2025

·

Stayed 6 nights

Overall the stay was very nice. The staff is very nice and helpful. The front desk at check out was a bit confusing and

4

RAJESH

Jun 5, 2025

·

Stayed 2 nights

Front desk was rude and not accomodating to include small child. Charged extra at the hotel. Room was good. One day breakfast was good. Next day fruits and other items were limited and bit stale. Ride to airport was pricy from hotel.

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Location

Convenient for Kata Beach, markets, and restaurants, but the hotel sits atop a very steep hill; the free beach shuttle helps. The setting is calmer than the main streets while remaining walkable to attractions.

Related guest reviews

10

Adrian

Apr 22, 2025

·

Stayed 9 nights

Lovely hotel, nice staff and good facilities. Only negative it’s at the top of a hill, this is easily overcome buy ample cheap taxis, hotel free shuttle bus or realising it’s only an issue on the way back 😂

8

Reena

Apr 10, 2024

·

Stayed 12 nights

We went as a family with a 5 year old. Pros - friendly staff, clean, pool open long hours (7am-9pm) and loungers always available. Very good location once you're at the bottom of the short, steep hill. Suggested Improvements but didn't impact overall holiday- breakfast gets repetitive and not much choice for vegetarians unless you're ok with mixed vegetables. Good AC in the rooms but if you feel warm at night there's only thick duvets, no option of thin covers. Kids club is really relevant for maybe up to 3 year olds. The shuttle is every hour and takes less than 2 minutes to get to the beach area - it may be more useful if it goes towards Kata road and can pick people up from bottom of the hill more frequently. Maybe hotel could have themed dinner nights to vary the menu as there's only 1 restaurant on site with a la carter menu Things to note: - No decaf options on tea or coffee. - Some breakfast items you have to ask behind the cooking station e.g bacon and paratha. -The hill is steep and in the heat you'll want to jump in the pool at the end - Beach is lovely and sandy but watch out for the jellyfish - Exchange rates are better in Thailand. Carry enough funds for first day you arrive maybe. On the bottom of hill there's a exchange booth with excellent rates. -SUV Taxi from Phuket airport costs about 1000bt and takes 1.5hrs to get to hotel. -4x500ml water bottles provided free of charge in room everyday -Iron,Robes,slippers provided -use Mosquito repellent at night

8

Dani

Sep 22, 2024

·

Stayed 2 nights

The hotel is in a great position to walk into town- though it is on a hill, so people with strollers or elderly would find it more difficult to walk. Our room was very comfortable but the hotel is in definite need of maintenance. We had a pleasant stay. We were there in monsoon season so it was very good value for money . Not sure if we would stay again if it were not on a special.

10

Philip

Aug 15, 2025

·

Stayed 4 nights

Stayed here for 4 nights with two teens two adults. Rooms are spacious. Staff are friendly and super helpful. Breakfast is good. Pool is big and beach is walkable or can hop on the hotel van service that runs every 30 mins. Laundry service, convenient store, night market, restaurants is down the hill. We would stay here again. The steep hills would be hard for those with walking problem.

8

Setareh

Nov 6, 2024

·

Stayed 2 nights

It's a better hotel for family with kids but overall clean and friendly staff. Walkable distance to the beach, stores and restaurants.

10

ALEKSANDER

May 17, 2024

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Stayed 1 night

Close to the beach, clean, good breakfast

10

Rene

Feb 13, 2025

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Stayed 5 nights

While the hill to and from the hotel is quite steep, it is walkable. Great proximity to Kata Beach, a free shuttle option as well. Incredible staff, attentive and courteous. A few minutes walk to the main dining & nightlife streets, and to the Kata night market as well. Overall, we would recommend this property and stay again!

10

Stephen

Nov 16, 2025

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Stayed 2 nights

Amazing resort! The hill to climb to the hotel is a bit of a butt burner but they do have a shuttle available. The hotel is close to the beach and Kata night market. Staff were truly amazing!

10

Matt

Jul 2, 2024

·

Stayed 7 nights

Good location pretty central to most things Clean and tidy and good amenities Really friendly staff aswel

8

ken

Mar 19, 2025

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Stayed 6 nights

The hotel was on top of a steep hill For anyone with mobility issues, this could be a problem. They did provide a shuttle down to the beach, which ran every 30 minutes

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Dining

Breakfast is often rated very good, though several guests found it repetitive and the dining area warm; on-site food and drinks are pricier than nearby options. Overall feedback is mixed, from excellent meals to isolated issues, including one reported food-poisoning incident.

Related guest reviews

8

Sai

Jun 27, 2025

·

Stayed 4 nights

Hotel is great, Nice Location near Kata Beach, I booked a family Room. Had booked with Half board and enjoyed the breakfast and Lunches and Dinners. Food was good, Service at restaurant was great. Amenities like Pool table, Futsal games, will kill time and my Children enjoyed the stay thoroughly throughout the 4 nights and 5 days stay at the hotel. Housekeeping was not up to the mark and had to remind them of the few items, which they have taken the feedback and helped with service next day. But for such a renowned hotel, the service should be proactively done. Water bottles were requested. Hotel Room was not given on time and the hotel team compensated it with a late checkout on demand. Overall stay was good. But hope the team takes the feedback on checkin process and housekeeping and become much more better.

10

Eric

Nov 26, 2025

·

Stayed 4 nights

Nice variety of foods available on the buffet breakfast. Nice pool, complete with swim up bar. A separate kids pool with slide, and water park. Room was comfortable, with nice size balcony looking out over the pool area, with the ocean in the distance. Close enough to two different beaches and town, for walking.

8

Patrick

May 9, 2025

·

Stayed 7 nights

They are very generous with the bottled water. The dining area was always hot. I knew it was a family resort but I didn't think kids would be in all pools. The shuttle service to Kata Beach is convenient. The room was very nice with a lot of closet space.

10

Theresa

Nov 8, 2025

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Stayed 4 nights

The staff is excellent- friendly, helpful, and hardworking. We thoroughly enjoyed our stay and highly recommend this hotel for its delightful staff, comfortable rooms, outstanding, relaxing landscape, great pool, and OUTSTANDING FOOD! This was our 11 breakfast buffet on a six-country trip and chef Naveen’s food was a standout and one of the best we had on our journey. The hotel is situated just a short walk from beautiful Kata beach or you can catch the hotel shuttle to make the short trip. I liked the location for being close to the shops but not being quiet and calm.

10

Gabrielle

Jul 20, 2025

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Stayed 7 nights

We really enjoyed our stay. The service was fantastic. We really enjoyed the meals and drinks too. Would highly recommend!

8

Karen

Nov 3, 2025

·

Stayed 9 nights

Avery day the same food

6

Deep

Nov 25, 2025

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Stayed 6 nights

We had food poisoning after eating dinner at the En Vogue restaurant. We had massaman curry for dinner on 14th Nov’25 at the restaurant and fell sick. We filled out an allegation form that was handed over by the restaurant to complete and submit. We submitted the form at the hotel reception but haven’t heard back anything since. Otherwise, we had a good experience overall. Thank you

10

stacey

Nov 25, 2025

·

Stayed 7 nights

The rooms were spacious, clean and cool. Only slight issue was the beds were a bit firm. The staff were absolutely amazing! Nadear and Jayden on the front desk were absolutely fantastic, helpful, friendly and welcoming. The buffet breakfast was really good. Apple and the other restaurant and bar staff were so so good, amazing with the kids and really made the stay pleasurable. We will be back

8

Edgar

Mar 20, 2025

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Stayed 2 nights

The hotel was old, but well maintained and very clean. The lobby and bar look nice, so they updated some parts. The pool was smaller than expected and appeared to be a bit outdated. My biggest problem was the pool filter machine(?) was so noisy that I couldn't nap at all. And the air conditioner was so incredibly loud that I had to turn it off at night to sleep. The elevator also broke down once and the poor valet guy had to carry my big suitcase down two staircases! The staff are very friendly, but for some of them their English pronunciation was often difficult to understand. The valet guy was so nice, but utterly useless. He kept asking for the license plate of the Grab taxi we were waiting for, but kept forgetting the number. When I asked him to help by speaking with the taxi driver by phone, he just paused. But then he eventually helped. The breakfast buffet is good, but didn't really change from day to day. So I would not stay here for more than a couple of days. The hotel is on a short, but incredibly steep hill. Fortunately, they have a shuttle every 30 minutes to and from the nearby Kata Beach which is a 5 minute ride away. There are many shops, restaurants, and massage parlours nearby. I had a good experience, but I don't think I'd return. If I had to, it would be alright though.

8

Randy

Nov 26, 2023

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Stayed 8 nights

It would be great if there could be greater variety in the breakfast menu - didn't see many standard items such as bacon, burgers, nuggets, hash browns, soup noodles, sushi etc. Also, the bathroom door design could be improved to ensure water from the shower doesn't seep out onto the bathroom floor making the whole area wet. Swimming pool water also a bit murky, could do with better filtration.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $118	4 $118	5 $104	6 $107	7 $84
8 $111	9 $132	10 $168	11 $168	12 $170	13 $177	14 $194
15 $193	16 $197	17 $323	18 $323	19 $300	20 $234	21 $194
22 $166	23 $198	24 $119	25 $198	26 $189	27 $194	28 $194
29 $188	30 $189

Su	Mo	Tu	We	Th	Fr	Sa
		1 $192	2 $182	3 $185	4 $174	5 $174
6 $174	7 $176	8 $195	9 $217	10 $214	11 $191	12 $191
13 $194	14 $195	15 $195	16 $194	17 $214	18 $214	19 $215
20 $231	21 $215	22 $214	23 $248	24 $248	25 $288	26 $414
27 $414	28 $414	29 $451	30	31

Novotel Phuket Kata Avista Resort and Spa

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Family Suite, 1 King Bed, Balcony, Sea View

Superior Room, 1 King Bed, Balcony, Pool View

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Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

Superior Room, 43Sqm, Garden View, Balcony, 1 King Bed

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