Name: The Ricardo Marriott DFW Westlake
Address: 1301 Solana Boulevard, Building 3, Westlake, Texas, United States of America, Westlake, Texas, US
Price range: US$110–US$558 per night
Rating: 8.45

What guests think

At Marriott Dallas Fort Worth Westlake, reviews highlight a friendly team and convenient, generally quiet location, but ongoing renovations, construction disruption, and communication gaps around closures and amenities significantly affect the experience for a noticeable share of recent guests.

Many found rooms dated with maintenance issues and inconsistent cleanliness, though a few praised remodeled spaces and comfort. Service is often warm and helpful, though some guests encountered disorganization, limited assistance, or billing and room service issues. Parking is frequently valet-only or confusing, with fees or limited availability frustrating several reviewers; some enjoyed the pool, lobby, or nearby dining. Expect variability depending on room assignment and on-site logistics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations and construction have disrupted common areas and access, with several reports of confusing or valet-only parking, fees, and occasional closures or outages. Guests noted a nice lobby/bar and pool, though pool upkeep and airport service/coffee availability varied.

Related guest reviews

2

Callie

12 Apr 2024

·

Stayed 1 night

Starbucks was closed. Hair dryer was sticky and gross. Hotel was very cold. Ubers had trouble getting to the hotel lobby.

8

Bridget

11 Jan 2025

·

Stayed 1 night

Parking is not convenient. There is a charge for parking as well

8

Jill

21 Jul 2025

·

Stayed 2 nights

We stayed for 3 days, rwo nights. The hotel is in the middle of renovations. We did not have a renovated room so it had a little wear and rear but was.clean. service was.excellenr. The pool was.nice but there qas some mold.near the bottom on the walls and some leaves. The robot cleaner was stull at work at 7 am.

10

Brenda

21 Oct 2024

·

Stayed 3 nights

Beautiful lobby and restaurant. Very friendly staff and clean rooms.

10

Cristina

30 Dec 2024

·

Everything was great, limited parking

6

DESIREE KELLY

23 Jul 2025

·

Stayed 4 nights

The property was under construction.

6

ray

15 Nov 2024

·

Stayed 3 nights

Airport service was advertised but not available

6

Maytal

23 Jun 2025

·

Stayed 1 night

Hotel was nice but the construction was a mess. It was hard to figure out where to park or even how to get out of the parking lot.

6

DRAMEEKA

18 Mar 2025

·

Stayed 1 night

This hotel was under construction and renovations. No front desk, crowded, there was a conference going on right where the lobby area was. The rooms are older, garage is spooky and small.

2

Lewis

9 Jun 2025

·

Stayed 2 nights

After checking in, I loaded all of my belongings up to my room. There was no water. I called the front desk and they stated that there was a property wide outage and that they did not know when it would be back on. I needed to be at a meeting in an hour and needed to shower. I checked out and went to another hotel. I would like a refund. Larson Lloyd

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Cleanliness

Cleanliness feedback is mixed: multiple guests reported odors, dust, stained carpets, bugs, and inconsistent housekeeping, while others found rooms clean. Some noted mold or water damage in certain areas.

Related guest reviews

2

David Everett

30 Jul 2025

·

Stayed 6 nights

The property was under renovation, but I was not given any notice in advance. Mildew smell, cracked bathroom tiles, blood stain on the carpet, mattress was a dromedary, billed an extra $20/night for valet parking without notice, no room cleaning nor fresh towels until the night before my departure. Staff was very kind, but the stay was a train-wreck.

8

Oscar

9 Oct 2025

·

Stayed 1 night

Everything was well accommodating and we enjoyed the overall stay. The restroom was my only ick, (we stayed in 227), there was a thick layer of dust in the shower and on/around the toilet. The towels smelled weird but I had brought our own anyways. My 4 year old son has an immunity deficiency and gets sick easily so cleanliness is a big one for me. I always bring some small cleaning stuff with me and disinfectant so I cleaned it up myself first before use. Other than that, my boys LOVED the bouncy bed. I’d love to know where you get your comforters!

2

Donald

1 Feb 2025

·

Stayed 2 nights

This property was under major reconstruction. There was nothing clean around the place refrigerator didn’t work air conditioner. Quit working the area around the hotel is rundown. The staff at the hotel are extremely nice. Not their fault but the property is in terrible condition.

4

James

25 Dec 2022

·

Stayed 1 night

No one at check in All in the back No soap in bathroom sink, one coffee cup, no sweetener or stir stick. Room was very nice and clean I know this was a slow time but all the more reason room should have been stocked with needed items

10

Brenda

21 Oct 2024

·

Stayed 3 nights

Beautiful lobby and restaurant. Very friendly staff and clean rooms.

6

Jessica Lauren

8 Jun 2025

·

Stayed 2 nights

The location was amazing. The hotel is under construction or remodel, so the staff was wildly disorganized, the room was not very clean, and the room we were in was not the remodeled side, so it was pretty poor quality all around. Bed was very uncomfortable, shower didn’t work properly, floors were very dirty and there was visible mold and water damage near the room door. Construction workers set off the fire alarms and the staff never came out to tell the guests if it was safe to return back inside. We missed our morning commitments due to the fire alarm making us delay. They state that it is valet-only parking, but the valet service attendant smelled absolutely awful and made our car smell terrible for the whole day. Nobody seems to know who is in charge. The friendliest and most helpful people were the cleaning staff. Luckily they comped our valet charges, but the whole stay was definitely not worth it. I’m sure it will be nicer after the remodel, but right now it is a disaster.

2

Tony

2 Feb 2025

·

Stayed 3 nights

This place has no business being open. Rooms are old and dirty.. Property under construction and nothing available.. We left this property in books somewhere else. It was that bad!

4

Spencer

6 Mar 2024

·

Stayed 2 nights

Bedroom was not clean at all.

4

Garrett

16 Jun 2025

·

Stayed 3 nights

How this is a “4 star hotel” is beyond me. I’m not even going to get into the construction- that is what it is. But the hotel is super gross inside, my pillows smelled like soured laundry; TWO SETS of pillows I’ll add till I had clean ones. Dingy, stinky, and outdated for simple terms. Only reason it’s not a 1 is because the door and valet men are very nice and professional as well as the front desk- you guys find another place to work, this place is a sinking ship.

6

Todd

3 Apr 2024

·

Stayed 2 nights

Bug in my bathroom. Need to remove all alarm clocks from rooms. Clean carpets.

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Rooms

Many rooms feel dated or worn, with comfort and maintenance issues such as firm mattresses, weak AC, plumbing problems, and TV troubles; noise was occasionally mentioned. A few guests received remodeled or more comfortable rooms.

Related guest reviews

10

Angela

21 Oct 2024

·

Stayed 2 nights

Clean and newly remodeled

8

Jill

21 Jul 2025

·

Stayed 2 nights

We stayed for 3 days, rwo nights. The hotel is in the middle of renovations. We did not have a renovated room so it had a little wear and rear but was.clean. service was.excellenr. The pool was.nice but there qas some mold.near the bottom on the walls and some leaves. The robot cleaner was stull at work at 7 am.

4

Tameka

24 Aug 2024

·

Stayed 1 night

I was highly disappointed with my stay. Isaiah and the young lady from room service were friendly and provided good service. However, when I arrived in my room it as very dated and opposite of the impression from the pictures online and the gorgeous lobby area. The next morning when I got up to check out, I pull the shower curtain back and notice there was water in the tub. And after getting dressed to check out, I called the front desk to ask if someone could help me carry my luggage downstairs. I was told they don't do that. I asked can someone just bring me a luggage cart, the woman who answered the phone said we don't typically do that. I will never stay here again. The only reason I gave them two stars was because of the area it was in and staff I mentioned earlier.

10

Scot

15 Apr 2025

·

Stayed 2 nights

Always enjoy the facilities, the staff, and the service. But, the rooms could use a couple of changes. Looking forward to the renovations bringing more counter space in the bathrooms and softer mattresses.

6

William

16 Sept 2024

·

Stayed 1 night

Breakfast not included with room. Shower didn’t drain properly leaving shin high water. Paid parking $10 per night. Things that should be included with the stay are an extra add on.

6

JAMIE

5 Dec 2022

·

Stayed 1 night

The hotel itself was welcoming whwn we entered however the room was usual basic room but could some updates and the bed felt like we were laying on a wooden block. No microwave and single sink and tub looked over used and a bit old so just some basic upgrades qould have made it more comfortable but that is my only complaint not comfortable

10

Ken

2 Nov 2025

·

Stayed 1 night

Repeat customer. Room and front desk are always great. Smart TV never works, always hard to navigate TV channels, adjust volume

6

DERRY

13 Jul 2025

·

Stayed 1 night

Damn kids banging on doors at almost Midnight and making noise

10

JASON

3 Aug 2024

·

Stayed 1 night

It was nice but the ac didn’t cool very well. Other than that it was nice. We would stay again

4

Patrick

13 Jun 2024

·

Stayed 1 night

It needs to be renovated

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Service

Staff are frequently described as friendly, courteous, and helpful, with quick room moves and attentive teams. Some guests experienced disorganization, limited assistance with requests, or issues around billing and room service.

Related guest reviews

10

Mary

22 Nov 2025

·

Stayed 1 night

Staff polite and welcoming

8

Jill

21 Jul 2025

·

Stayed 2 nights

We stayed for 3 days, rwo nights. The hotel is in the middle of renovations. We did not have a renovated room so it had a little wear and rear but was.clean. service was.excellenr. The pool was.nice but there qas some mold.near the bottom on the walls and some leaves. The robot cleaner was stull at work at 7 am.

4

Tameka

24 Aug 2024

·

Stayed 1 night

I was highly disappointed with my stay. Isaiah and the young lady from room service were friendly and provided good service. However, when I arrived in my room it as very dated and opposite of the impression from the pictures online and the gorgeous lobby area. The next morning when I got up to check out, I pull the shower curtain back and notice there was water in the tub. And after getting dressed to check out, I called the front desk to ask if someone could help me carry my luggage downstairs. I was told they don't do that. I asked can someone just bring me a luggage cart, the woman who answered the phone said we don't typically do that. I will never stay here again. The only reason I gave them two stars was because of the area it was in and staff I mentioned earlier.

2

Stan

6 Nov 2025

·

Stayed 1 night

I tired to change the day because I hit the wrong day. I needed to stay on the 4th and I hit the 5th and could never get anyone to help me fix it. So the room went unused on the 5th Very frustrating

10

John

24 Nov 2025

·

Stayed 2 nights

Clean, friendly staff

10

Ken

2 Nov 2025

·

Stayed 1 night

Repeat customer. Room and front desk are always great. Smart TV never works, always hard to navigate TV channels, adjust volume

6

Jessica Lauren

8 Jun 2025

·

Stayed 2 nights

The location was amazing. The hotel is under construction or remodel, so the staff was wildly disorganized, the room was not very clean, and the room we were in was not the remodeled side, so it was pretty poor quality all around. Bed was very uncomfortable, shower didn’t work properly, floors were very dirty and there was visible mold and water damage near the room door. Construction workers set off the fire alarms and the staff never came out to tell the guests if it was safe to return back inside. We missed our morning commitments due to the fire alarm making us delay. They state that it is valet-only parking, but the valet service attendant smelled absolutely awful and made our car smell terrible for the whole day. Nobody seems to know who is in charge. The friendliest and most helpful people were the cleaning staff. Luckily they comped our valet charges, but the whole stay was definitely not worth it. I’m sure it will be nicer after the remodel, but right now it is a disaster.

10

Saltino

14 Oct 2025

·

Stayed 1 night

The place is very elegant. It's in a great location. The staff was wonderful. The rooms are very nice.

4

Garrett

16 Jun 2025

·

Stayed 3 nights

How this is a “4 star hotel” is beyond me. I’m not even going to get into the construction- that is what it is. But the hotel is super gross inside, my pillows smelled like soured laundry; TWO SETS of pillows I’ll add till I had clean ones. Dingy, stinky, and outdated for simple terms. Only reason it’s not a 1 is because the door and valet men are very nice and professional as well as the front desk- you guys find another place to work, this place is a sinking ship.

8

Bridget

10 Jan 2025

·

Stayed 1 night

Very nice. 1st room heat wasnt working and they were so fast with sending someone. They quickly were able to move us rooms and it was seemless.

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Location

Guests liked the convenient, generally quiet setting and nearby dining. Access and parking logistics were sometimes confusing, and rideshares occasionally struggled to reach the lobby.

Related guest reviews

10

Yasuo

14 Sept 2025

·

Stayed 2 nights

This location is convenient to commute to my company.

2

Callie

12 Apr 2024

·

Stayed 1 night

Starbucks was closed. Hair dryer was sticky and gross. Hotel was very cold. Ubers had trouble getting to the hotel lobby.

10

Tahmiere

14 Apr 2025

·

Stayed 1 night

how quite it is

10

KEVIN E.

6 May 2024

·

Stayed 2 nights

Everything was very good at this hotel, felt very safe, nice and quiet and all of the facilities and the room were top notch, nothing to complain about.

10

Rana

18 Mar 2023

·

Stayed 5 nights

The Mexican & Italian restaurants next door were great. Good food & staff.

8

Patrick

25 Apr 2025

·

Stayed 1 night

A little to isolated and you cann0t self park, have to use valet parking

6

Jessica Lauren

8 Jun 2025

·

Stayed 2 nights

The location was amazing. The hotel is under construction or remodel, so the staff was wildly disorganized, the room was not very clean, and the room we were in was not the remodeled side, so it was pretty poor quality all around. Bed was very uncomfortable, shower didn’t work properly, floors were very dirty and there was visible mold and water damage near the room door. Construction workers set off the fire alarms and the staff never came out to tell the guests if it was safe to return back inside. We missed our morning commitments due to the fire alarm making us delay. They state that it is valet-only parking, but the valet service attendant smelled absolutely awful and made our car smell terrible for the whole day. Nobody seems to know who is in charge. The friendliest and most helpful people were the cleaning staff. Luckily they comped our valet charges, but the whole stay was definitely not worth it. I’m sure it will be nicer after the remodel, but right now it is a disaster.

10

Saltino

14 Oct 2025

·

Stayed 1 night

The place is very elegant. It's in a great location. The staff was wonderful. The rooms are very nice.

10

Kimberly

12 Aug 2023

·

Stayed 1 night

Very quiet surroundings and staff is extremely courteous.

10

Allison

23 Feb 2024

·

Stayed 1 night

As soon as I arrived I was struck by the excellent signage. I’d never been in the area before so I was so appreciative that things were very clear. Hagan helped me check in and add another night to my stay with kindness and professionalism. The property is beautiful and just enough of what you need without too much. I’ll be returning again and again.

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Dining

On-site dining drew mixed reactions: several cited poor or overpriced room service and that breakfast was not included, while others praised the restaurant and bar. The on-site coffee outlet was occasionally closed.

Related guest reviews

2

Callie

12 Apr 2024

·

Stayed 1 night

Starbucks was closed. Hair dryer was sticky and gross. Hotel was very cold. Ubers had trouble getting to the hotel lobby.

6

Andrea

3 Sept 2024

·

Stayed 2 nights

Honestly, I have mixed feelings about my stay. The young man who checked me in was superb and exactly what I expected from Marriott. This was a staycation, but I was not familiar with the area. I only had one issue and that was with room service, food, and charges. The receipt I received including tax and delivery fee was different than the receipt presented upon delivery, a Cesar salad and lukewarm flatbread FOOD WAS NOT WORTH $50(tip included). I spoke with Josh & Evelyn via text about the issue and was prepared for no action. Evelyn offered a complimentary breakfast card never received and upon checkout there was no mention of it, which again I was not surprised. Overall, this property accomplished what I needed for the weekend, but rooms could use a little TLC as the towels were very rough and needed replacing, the sheets needed serious replacement as well as other cosmetics issues needed addressing. Would I stay here again probably not but will continue to stay at Marriott properties.

10

Brenda

21 Oct 2024

·

Stayed 3 nights

Beautiful lobby and restaurant. Very friendly staff and clean rooms.

10

KEVIN E.

6 May 2024

·

Stayed 2 nights

Everything was very good at this hotel, felt very safe, nice and quiet and all of the facilities and the room were top notch, nothing to complain about.

10

Rana

18 Mar 2023

·

Stayed 5 nights

The Mexican & Italian restaurants next door were great. Good food & staff.

6

William

16 Sept 2024

·

Stayed 1 night

Breakfast not included with room. Shower didn’t drain properly leaving shin high water. Paid parking $10 per night. Things that should be included with the stay are an extra add on.

10

Tammy

15 May 2023

·

Stayed 1 night

Flew over to spend Mother's Day with my daughter and granddaughter. This is a beautiful Hotel and comfortable. Staff was great. It's a little pricey and restaurant is expensive. Hotel is great!

10

Mario

4 Jun 2023

·

Stayed 2 nights

Awesome stay, Mr Bob at the bar was very helpful and nice

4

Molly

20 Jan 2025

·

Stayed 1 night

Property is under construction/remodel and was not disclosed. They gave us the wrong room, but did give us the correct room later so we had to play musical chairs. The room looked nothing like the pictures. Room service was poor, the food was terrible and cost almost half the price of the room. Guess they have to get money for that remodel some how. Getting to the room was a challenge through the construction.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$174
February	US$206
March	US$176
April	US$198
May	US$205
June	US$213
July	US$156
August	US$172
September	US$222
October	US$231
November	US$208
December	US$151

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $173
20 $151	21 $319	22 $558	23 $479	24 $171	25 $137	26 $135
27 $137	28 $395	29 $544	30 $514

Su	Mo	Tu	We	Th	Fr	Sa
				1 $196	2 $202	3 $164
4 $145	5 $366	6	7 $538	8 $237	9 $117	10 $110
11 $172	12 $348	13 $514	14	15 $211	16 $117	17 $164
18 $126	19 $395	20 $464	21 $433	22 $225	23 $391	24
25 $136	26 $353	27	28 $309	29 $159	30 $128	31 $155

The Ricardo Marriott DFW Westlake

Prices for The Ricardo Marriott DFW Westlake

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Balcony

Room, 2 Queen Beds (Hearing Accessible)

Suite, 1 Bedroom

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed, Balcony

Room, 2 Queen Beds

Room, 2 Queen Beds, Balcony

Club Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed (Hearing Accessible)

Club Room, 1 King Bed

Club Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Guest reviews of The Ricardo Marriott DFW Westlake

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Ricardo Marriott DFW Westlake

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