Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily.

Are pets allowed at the property?

Pets are allowed with a fee of USD 20 per accommodation, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers features such as elevators, wheelchair-accessible registration desk, meeting spaces, and a pool. There is also a stair-free path to the entrance and a pool hoist on-site.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of St. Joseph Mercy Chelsea and Purple Rose Theatre, approximately 2.7 miles from City of Chelsea Dog Park and 10.5 miles from Whistlestop Park Depot.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool and a hot tub.

What are the policies for guests staying with children?

Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds or cribs?

Rollaway beds are available for a fee of USD 15.0 per day, and advance request or confirmation is required.

Hampton Inn by Hilton Chelsea - Comfortable Stay

Average nightly price at Comfort Inn & Village Conference Center Chelsea by month, last 12 months (USD)
Month	Average price
January	US$69
July	US$193
August	US$207
October	US$102
November	US$95
December	US$64

What guests think

At Comfort Inn Chelsea, reviews highlight friendly staff and a convenient location, but also note an aging property with inconsistent upkeep, frequent maintenance problems, and closures or issues with amenities like the pool, hot tub, gym, and key cards.

Cleanliness feedback is mixed, with multiple mentions of stains, odors, mold, and damp rooms, alongside reports of clean, comfortable stays and well-kept linens. Breakfast ranges from sufficient with hot items to understocked or poor, and some guests experienced outages with TV, Wi-Fi, hot water, or HVAC. Expect basic lodging with helpful service, but be prepared for dated facilities and potential amenity disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and especially the hot tub are frequently reported closed, cold, or in poor condition, and the fitness room is often unavailable or broken. Key card issues and general facility wear are also noted.

Related guest reviews

2

Nick

11 Dec 2025

·

Stayed 1 night

The place is under construction and wasn’t warned on website, no pool, the keys don’t work properly have to wait 5 minutes numerous attempts to get the door open, at check in was told breakfast will be from 6:30-9:00, guess what no breakfast. I’ll never go there again!

4

BEN

26 Sept 2025

·

Stayed 2 nights

Hot tub was closed. Room smelled and had windows open with no screens. This made for a bug filled room. Bathroom was dirty. Won't stay here again.

2

Sandra

1 Apr 2025

·

Stayed 1 night

Poor area was dirty. Pool was freezing. They havexa 8.2 rating I dont know how. Pool in the picture is not what is there. There were no towels in the pool room. Glad i took my own. I didnt scroll all the way to last year when someone said the hot tub was closed. They could atleast ckean it up.

6

Sean

31 Mar 2025

·

Stayed 1 night

We weren’t told the hot tub was broken before we came so that was disappointing. The pool area was dirty with globs of hair everywhere, along with broken chairs.

6

Valerie

5 Sept 2025

·

Stayed 1 night

The hot tub was not only closed, but boarded over, so don’t expect it to be reopened anytime soon. We book based on hot tubs for soaking after driving all day, so their pictures and ads are a lie and we were greatly disappointed. The breakfast was good with a wide variety of choices, another thing that’s important to us.

4

Earl

21 Dec 2025

·

Stayed 2 nights

Pool was closed. Breakfast- no plates, no butter, no juice, no eggs. Room keys worked less than half the time. Drapes block airflow from heater.

10

Josh

2 Sept 2024

·

Stayed 1 night

Tj at the desk was awesome. Rooms are a little dated and some rooms like the gym used as storage which was interesting. Overall enjoyed our stay though!

4

John

6 Dec 2025

·

Stayed 1 night

Dirty and smelly. Room was relatively clean. TVs didn’t work. Pool was down. In room coffee was terrible

4

Jeremy

11 Oct 2025

·

Stayed 1 night

Weather was great but the hot tub wasn’t working that’s why I chose to stay there and room key kept not working …. Staff was great continental breafast was great

6

Elizabeth

7 Sept 2025

·

Stayed 1 night

Needs updates! Toilets are stained, walls are dirty, wall paper peeling, hot tub is closed down, pool walls are in very poor shape.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with repeated reports of stains, odors, mold, and damp or musty areas, while others mention clean rooms and linens.

Related guest reviews

2

Steven

27 Aug 2023

·

Stayed 1 night

First, the bed comforter had a large brown stain. After peeling off the comforter revealed 2 blood stains on the sheets. The sink was cracked. Floor tiles were dirty. Not a good experience.

4

John

25 May 2025

·

Stayed 2 nights

Dirty. Was looking forward to relaxing with my wife in the jetted tub room. Upon filling the jet tub a ring of filth formed at the water level. Needless to say we never entered. The entire room looked like it had a quick once over done to it. Filters in the AC/Heating unit I cleaned out myself. TV remote didn’t work other than channel down. Complimentary soaps were used and nasty. This was supposed to be an Anniversary getaway for a few nights. We checked out after the first night instead of staying the booked 2 nights. Very disappointed

4

FRED

12 Aug 2024

·

Stayed 1 night

We were very disappointed in the property. The beds were fine but did not feel that the room was clean. It desperately was in need of repairs also. In the shower area there was black duct tape on the wall and lots of holes in the walls. Upon entering the room it smelled like someone had been smoking in there at some point. The chair in the room had spots on it and the overstuffed chair did not look clean. We felt that what we were charged was way too much for the quality of the room. The carpets looked dirty and the door to the room did not fit well. We definitely would not stay here again. It needs a deep cleaning and lots of repairs.

6

Darlene

15 Sept 2025

·

Stayed 1 night

The bedding and the beds were clean and comfortable. The floors and carpet were dirty. There was black mold? In the tub. Not enough towels in the bathroom. The fitness room was all in disrepair. There was a cockroach and large spider in the breakfast room.

10

Sue

31 May 2025

·

Stayed 2 nights

Very impressed with the cleanliness and staff.

2

Claudia

6 Jan 2024

·

Stayed 1 night

Room and bathroom were dirty. We had to wipe our own tables and night stands s well as the bathroom counter. The shower and the tub had hair all over and the toilet was not scrubbed.

2

Pamela

26 Aug 2024

·

Stayed 2 nights

The entire place was filthy, old, not in good repair … I could go on and on. Only working ice machine I could find was on the first floor—no grate, filthy machine and doubt the ice dispenser had been cleaned in ages. Was actually afraid to use it or to eat the breakfast that was included because I could only imagine what the kitchen was like. Carpet in the room was stained and torn. Curtains were stained. Lamp shades were stained and askew. Refrigerator was dirty. I will never stay there again!

10

John

15 Jul 2024

·

Stayed 2 nights

No issues here. Nice clean facility

2

Barbara

18 Sept 2025

·

Stayed 1 night

Room was not clean, bed was not change from prior customer!!!! Air conditioning unit did not work!!

4

Shannon

11 Sept 2025

·

Stayed 1 night

This hotel should have been renovated 20 years ago. There are only two to chose from in Chelsea. The other one had reviews that suggested bed bugs. That said, we selected this hotel. We didn't see any bugs in the room, but the whole place is incredibly ragged and run down. Wallpaper peeling from the bathroom wall, strong mildew smell, patched up holes in the hallways. It's rough. That said, the hotel desk employee did tell us that in the next year, it's going to be renovated and will become a Hilton. So, there is that silver lining.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with small showers and occasional maintenance issues such as TV or Wi-Fi outages and HVAC or hot water problems, though many guests found beds comfortable and some enjoyed in-room jetted tubs.

Related guest reviews

6

Deborah

29 Sept 2025

·

Stayed 1 night

The hotel could really use some updates like new carpet, bedding and a complete demo/re-do in the bathroom. It's just very old. But, it was fine for what we needed that night.

8

Judith

10 Feb 2025

·

Stayed 1 night

Temperature in room was erratic.

10

Patrick

20 Nov 2024

·

Stayed 1 night

Big hot tub in room. Space capsule shower. Everything else just right for price point.

8

John

12 Jul 2023

·

Stayed 3 nights

The Jacuzzi in the room was great. Really loved it. However, the Wi-Fi was sluggish and a little intermittent. And you could easily hear conversations from guests in the next rooms. That annoyed me.

6

Elissa

26 Nov 2023

·

Stayed 3 nights

The staff was helpful and friendly. The bed was comfortable and everything was clean. Unfortunately, we could hear someone in another room snoring, and despite the blackout curtains, light came in around the edges of the curtain and from the hall.

6

darryl

18 Sept 2024

·

Stayed 3 nights

TV service was only partially worked, sink was clogged.

6

scott

21 Jan 2025

·

Stayed 5 nights

Water cold, tv marginal, facility needs updating

6

Abe

31 Jan 2024

·

Stayed 1 night

The room was clean and friendly staff. We got a jacuzzi tub room but it didn’t do any good since there wasn’t enough hot water to fill it. Was barely even warm when full with turned on full hot the whole time. And the shower is a tiny and dark little pod. If your over 5’9 or so you’ll have to duck to wash your hair

6

Edward

21 Apr 2024

·

Stayed 2 nights

Out dated room shower could only fit maybe 250lbd 5 10 person at most

6

Jimmy

2 Dec 2023

·

Stayed 3 nights

Nice lobby, easy check-in. Room was clean but the shower was TINY!!! Dropped the soap and had a hard time bending over to pick it up. WIFI worked but not that great. TV was rather strange because the menu of stations was choppy and hard to read. A couple of minor maintenance items - holes in chair arms and security lock on the door missing a screw and was basically useless. See pictures below. Free breakfast - blah.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating with efficient check-in, though a few guests reported unprofessional interactions or limited assistance when issues arose.

Related guest reviews

10

Theresa

10 Nov 2025

·

Stayed 1 night

Friendly check in, free upgrad to a king bed with a jacuzzi (I mentioned it was a self care getaway) clean room, & nice breakfast! Definitely will return :)

10

Robert

14 Oct 2025

·

Stayed 1 night

Clean room | Staff was very helpful

10

Margaret

8 Apr 2025

·

Stayed 1 night

The staff goes above and beyond normal expectations for a standard hotel. We will be back.

2

Melissa

9 May 2025

·

Stayed 1 night

There was no hot water. Staff claimed to not know and played dumb. The next morning when trying to talk to manager they stated they knew it was an issue and had an order for a new part. Would not refund stay.

8

Patrick

10 Jun 2024

·

Stayed 3 nights

Weekend evening desk clerk was difficult to understand and not at all personable. No eye-contact. No reciprocal greeting as we returned in the evening.

8

John

2 Jan 2024

·

Stayed 1 night

Very nice desk staff! Arrived late and all was ready. Decent breakfast for price of room.

8

Irma

27 Apr 2025

·

Stayed 2 nights

Very nice staff. Quiet and clean. Our only disappointment was the hot tub was not working.

10

David

24 Jun 2025

·

Stayed 2 nights

We stayed 2 nights to escape the heat. Our room 325 was clean and comfortable. King bed a bit soft for me but ok. Evening check in clerk KEN was pleasant and informed.

4

Linda

15 Mar 2024

·

Stayed 1 night

I had to pay an addition $50.00 to check in 2 hours early. The entire price to stay for a day was only $80.00 and I felt that $50.00 was really disrespectful to someone who travels alot to ChOICE hotels. I will not stay here again. Phone was out of order and they never fixed it. And the room was so DARK I could barely see even with all the lights on. The windows were not locked when I checked in and the hallway was incredibly dirty and the entry door was not secure. Someone had broken the lock and it's not safe for us who travel alone because anyone can enter. This property is poorly managed and insensitive to their loyal customers, for which I am NOT longer loyal.

8

Susan

4 Apr 2024

·

Stayed 1 night

The person that checked us in wasnt very friendly felt like i was bothering her.

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AI-generated summary based on recent guest reviews

Location

Conveniently located near the highway and Chelsea attractions, with several notes about a quiet setting away from traffic.

Related guest reviews

10

Linda

3 Sept 2025

·

Stayed 2 nights

Spacious, clean, comfortable room. Breakfast was included and was ok but not great (a lot of options, including waffles, eggs, yogurt, sausage; quality was mid). Staff was friendly and helpful. Great location close to the highway in Chelsea.

10

Gerard

10 Nov 2023

·

Stayed 1 night

Close to the Highway but also convenient to the historic downtown.

10

Evelin

22 Nov 2024

·

Stayed 1 night

Very convenient place

8

Michael

24 Sept 2025

·

Stayed 3 nights

Great location off the highway. City of Chelsea with adequate shopping and food Choises.

10

Genre

20 Aug 2024

·

Stayed 1 night

Beautiful location within walking distance to the lake, restaurants, and gas station. Pet friendly for my dog which was great.

10

Justin

12 Oct 2023

·

Stayed 1 night

Quite a nice place and conveniently along the interstate.

10

Lanell

1 Dec 2023

·

Stayed 1 night

Clean, quiet room, friendly staff. Good location to Chelsea, MI

8

Madelyn

5 May 2024

·

Stayed 2 nights

Perfect for a couple night stay for a clean and affordable option outside of Ann Arbor.

8

Michael

1 Oct 2025

·

Stayed 1 night

Great location

10

Richard

12 Aug 2025

·

Stayed 6 nights

located off the main roadway to reduce traffic noise.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some praise the variety and hot items, while others found it understocked or low quality, and a few noted minor beverage issues.

Related guest reviews

2

Nick

11 Dec 2025

·

Stayed 1 night

The place is under construction and wasn’t warned on website, no pool, the keys don’t work properly have to wait 5 minutes numerous attempts to get the door open, at check in was told breakfast will be from 6:30-9:00, guess what no breakfast. I’ll never go there again!

10

Sharon

22 Feb 2025

·

Stayed 2 nights

Friendly and professional staff, clean room, easy to access and park at the property, great rate, nice breakfast selections.

8

Jean

22 Oct 2024

·

Stayed 1 night

Friendly staff. Only complaint was when I went to get coffee in the morning, the creamers were all defective. They were impossible to open. Any customer and I were both trying and both failed after 6 attempts. Mgt should put out a new batch and complain to supplier. No way to start the day.

10

Linda

3 Sept 2025

·

Stayed 2 nights

Spacious, clean, comfortable room. Breakfast was included and was ok but not great (a lot of options, including waffles, eggs, yogurt, sausage; quality was mid). Staff was friendly and helpful. Great location close to the highway in Chelsea.

10

Terry D

14 Nov 2024

·

Stayed 1 night

Excellent place to stay while traveling. Rooms are clean and everything works. Staff is great and so is the breakfast!

6

Valerie

5 Sept 2025

·

Stayed 1 night

The hot tub was not only closed, but boarded over, so don’t expect it to be reopened anytime soon. We book based on hot tubs for soaking after driving all day, so their pictures and ads are a lie and we were greatly disappointed. The breakfast was good with a wide variety of choices, another thing that’s important to us.

4

Earl

21 Dec 2025

·

Stayed 2 nights

Pool was closed. Breakfast- no plates, no butter, no juice, no eggs. Room keys worked less than half the time. Drapes block airflow from heater.

8

John

2 Jan 2024

·

Stayed 1 night

Very nice desk staff! Arrived late and all was ready. Decent breakfast for price of room.

10

ANTHONY and Loretta

28 Apr 2024

·

Stayed 2 nights

Everyone friendly and helpful. Breakfast good and dining area very clean.

2

Jessica

5 Dec 2025

·

Stayed 1 night

Hardly anything available for breakfast, out of butter, oatmeal, no fruit, no yogurt, no protein whatsoever. Room was outdated and that beds were rock hard.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $142	3 $145	4	5 $130	6 $290	7
8 $220	9 $119	10 $142	11 $133	12	13	14
15	16 $128	17 $141	18 $140	19	20	21
22 $103	23 $138	24 $145	25 $146	26 $146	27 $124	28 $124
29 $146	30 $147

Comfort Inn & Village Conference Center Chelsea

Prices for Comfort Inn & Village Conference Center Chelsea

Monthly average prices

About this property

Location

Room options

Suite, King Bed

Double Room, King Bed

King Bed, Accessible

King Bed

Business Room, King Bed, Accessible

Double Room, 2 Queen Beds

2 Queen Beds

Guest reviews of Comfort Inn & Village Conference Center Chelsea

Who stays here?

What guests think

Property policies

FAQs about Comfort Inn & Village Conference Center Chelsea

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $387	17 $364
18 $112	19 $121	20	21 $150	22	23	24 $398
25 $130	26	27 $126	28	29 $120	30 $248	31