The Riverstone Hotel Charleston-Sikeston
From
US$65
/ night
Select dates to see prices and availability
From
US$65
/ night
About this property
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Amenities
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Rooms
Make yourself at home in one of the 40 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Location
When you stay at The Riverstone Hotel Charleston-Sikeston in Charleston, you'll be 13 minutes by car from City of Miner Convention Center. This hotel is 9.7 mi (15.5 km) from Mississippi River and 22.7 mi (36.5 km) from Shawnee National Forest.
What's nearby
Mississippi River(9.7 Miles)
City of Miner Convention Center(12.2 Miles)
Central Park(14.8 Miles)
Fort Defiance State Park(14.8 Miles)
Sikeston Depot Museum(15.2 Miles)
Ohio River(16 Miles)
Ohio River Valley(17.4 Miles)
Big Oak Tree State Park(18.5 Miles)
Mound City National Cemetery(18.9 Miles)
Front Street Studio & Art Gallery(20.1 Miles)
Shawnee National Forest(22.7 Miles)
Ballard Wildlife Management Area(24 Miles)
Hunter-Dawson State Historic Site(31.1 Miles)
River Ridge Winery(31.1 Miles)
New Madrid Historical Museum(31.4 Miles)
Cairo, IL (CIR-Cairo Regional)(16 Miles)
Cape Girardeau, MO (CGI-Cape Girardeau Municipal)(37.7 Miles)
Free wi-fi
Business centre
Designated smoking area
Vending machines
Free breakfast
Business Center (24-hour)
Location
102 Drake St, I-57 Exit 10, Charleston, Missouri, United States of America
Mississippi River (9.7 Miles)
City of Miner Convention Center (12.2 Miles)
Central Park (14.8 Miles)
Fort Defiance State Park (14.8 Miles)
Sikeston Depot Museum (15.2 Miles)
Ohio River (16 Miles)
Room options
5
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
312 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Standard Room, 2 Queen Beds, Smoking
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
8
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
312 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 1 King Bed, Smoking
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Standard Room, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
320 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Standard Room, 1 King Bed with Sofa Bed, Smoking
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 1 Queen Bed, Accessible Bathtub
Room details
1 Large Double Bed
Sleeps 2
311 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
6.3
Pleasant
Based on 430 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of The Riverstone Hotel, guests describe a mixed experience: friendly staff and some comfortable, spacious rooms contrast with recurring maintenance and cleanliness problems, unreliable air conditioning, broken amenities like ice machines and TVs, and generally poor breakfast.
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What guests think
Across recent reviews of The Riverstone Hotel, guests describe a mixed experience: friendly staff and some comfortable, spacious rooms contrast with recurring maintenance and cleanliness problems, unreliable air conditioning, broken amenities like ice machines and TVs, and generally poor breakfast.
Multiple reviews mention rooms that are overly warm at check-in or require staff to activate the a/c. The location is convenient off the interstate and generally quiet, but choices nearby are limited and a few guests found the area sketchy. Best suited for quick overnight stays rather than extended visits.
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AI-generated summary based on recent guest reviews
Facilities
Frequent reports of broken or unreliable amenities, including ice machines and TVs, and HVAC that needs staff to activate or leaves rooms hot at check-in. Overall condition feels dated and in need of maintenance.
Related guest reviews
6
Glory
27 Oct 2025
·
Stayed 1 night
Microwave didn’t work, some stains on the bedding and bugs
Microwave didn’t work, some stains on the bedding and bugs
4
Heather
16 May 2025
·
Stayed 6 nights
They didn’t have the room available that we booked. Then the room we got wasn’t even clean. The sheets were clean on the bed but the bathroom floor had not been swept and there was trash in the tub. I just cleaned it myself and stayed since they didn’t even have the room we booked. They have no pool. They have waffles for breakfast and there were ants crawling on the little tool used to pull the waffle out of the iron. The area was quiet and the birds were nice but otherwise will not be back. OH ice machine is broken and filled with mold.
They didn’t have the room available that we booked. Then the room we got wasn’t even clean. The sheets were clean on the bed but the bathroom floor had not been swept and there was trash in the tub. I just cleaned it myself and stayed since they didn’t even have the room we booked. They have no pool. They have waffles for breakfast and there were ants crawling on the little tool used to pull the waffle out of the iron. The area was quiet and the birds were nice but otherwise will not be back. OH ice machine is broken and filled with mold.
8
Walter Drew
23 Jun 2024
·
Stayed 1 night
Nice room. Fair price. Ice machine was out of order. The microwave and small refrigerator were nice. The room included a coffee brewer.
Nice room. Fair price. Ice machine was out of order. The microwave and small refrigerator were nice. The room included a coffee brewer.
2
Matthew
20 Apr 2025
·
Stayed 1 night
Ice machine didn’t work. Had to call the front desk to ‘flip the switch’ for a/c. Some outlets didn’t work. Some light switches didn’t turn anything on. Smelled musty!
Ice machine didn’t work. Had to call the front desk to ‘flip the switch’ for a/c. Some outlets didn’t work. Some light switches didn’t turn anything on. Smelled musty!
8
Diana
22 Oct 2025
·
Stayed 1 night
The only issue was the temperature display on the ac/heating unit went to E5 during the night and it was overly warm. I woke up because of this and was able to get the fan only running but it was still uncomfortable for me and I spent 5 hours tossing and turning with little sleep after that with a long drive ahead of me this morning. The room was cleaner than most for this price. Whomever with Choice Hotels decided that 2 half pillows per person was better for sleeping was definitely wrong, in my opinion 😕
The only issue was the temperature display on the ac/heating unit went to E5 during the night and it was overly warm. I woke up because of this and was able to get the fan only running but it was still uncomfortable for me and I spent 5 hours tossing and turning with little sleep after that with a long drive ahead of me this morning. The room was cleaner than most for this price. Whomever with Choice Hotels decided that 2 half pillows per person was better for sleeping was definitely wrong, in my opinion 😕
6
Leon
4 Apr 2024
·
Stayed 1 night
Hotel was ok. Just a stop for the night after a long drive. TV did not work. Breakfast was minimal. Property needs to be udated.
Hotel was ok. Just a stop for the night after a long drive. TV did not work. Breakfast was minimal. Property needs to be udated.
2
James
8 Jul 2024
·
Stayed 15 nights
The first problem was the room that I had reserved through Expedia which was a non-smoking room was entered into the system according to the hotel by Expedia as smoking. The smoking room that I got was nasty. There was mold under the cushion of the chair and around the bed skirting. There were bed bugs around the seam of my mattress. I showed the manager the picture that I took of the begs bugs and she denied it and would not come to the room to see for herself. She became confrontational and eventually got me a new room saying that she would have to wait to see what the exterminator say the bugs were. She rented the room out to another customer the same night. I decided that I had enough of the poorly managed and kept hotel and checked out 4 days early. The clerk did not know how to close out my hotel stay and I could not get a receipt for my stay. This was the worst hotel that I have ever stayed in. The ice machine did not work. The iron was nasty, and none of the vending machines worked either. I rate them a negative 10.
The first problem was the room that I had reserved through Expedia which was a non-smoking room was entered into the system according to the hotel by Expedia as smoking. The smoking room that I got was nasty. There was mold under the cushion of the chair and around the bed skirting. There were bed bugs around the seam of my mattress. I showed the manager the picture that I took of the begs bugs and she denied it and would not come to the room to see for herself. She became confrontational and eventually got me a new room saying that she would have to wait to see what the exterminator say the bugs were. She rented the room out to another customer the same night. I decided that I had enough of the poorly managed and kept hotel and checked out 4 days early. The clerk did not know how to close out my hotel stay and I could not get a receipt for my stay. This was the worst hotel that I have ever stayed in. The ice machine did not work. The iron was nasty, and none of the vending machines worked either. I rate them a negative 10.
6
Clarence
18 Apr 2024
·
Stayed 2 nights
Cable tv problems, only 5 or 6 channels worked with the rest audio only for the two days. Otherwise, needed cheap, clean accommodations while in town for a funeral, and it did the job
Cable tv problems, only 5 or 6 channels worked with the rest audio only for the two days. Otherwise, needed cheap, clean accommodations while in town for a funeral, and it did the job
6
Graham
7 Apr 2024
·
Stayed 1 night
TV only partially worked - some channels not available. Bathroom was clean but needs upgrading. Hotel was quiet and clean otherwise.
TV only partially worked - some channels not available. Bathroom was clean but needs upgrading. Hotel was quiet and clean otherwise.
4
kevin
17 Oct 2025
·
Stayed 1 night
The breakfast could be beter but what made it so bad is no air and phone did not work. I am disabled so I had to use y walker to go complain but nothing was fixed. It was hot and I can’t sleep with it being hot.
The breakfast could be beter but what made it so bad is no air and phone did not work. I am disabled so I had to use y walker to go complain but nothing was fixed. It was hot and I can’t sleep with it being hot.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with many reports of dirty bathrooms and stained bedding, plus multiple mentions of bugs or bed bugs. Some guests did find their rooms clean.
Related guest reviews
6
Glory
27 Oct 2025
·
Stayed 1 night
Microwave didn’t work, some stains on the bedding and bugs
Microwave didn’t work, some stains on the bedding and bugs
4
Heather
16 May 2025
·
Stayed 6 nights
They didn’t have the room available that we booked. Then the room we got wasn’t even clean. The sheets were clean on the bed but the bathroom floor had not been swept and there was trash in the tub. I just cleaned it myself and stayed since they didn’t even have the room we booked. They have no pool. They have waffles for breakfast and there were ants crawling on the little tool used to pull the waffle out of the iron. The area was quiet and the birds were nice but otherwise will not be back. OH ice machine is broken and filled with mold.
They didn’t have the room available that we booked. Then the room we got wasn’t even clean. The sheets were clean on the bed but the bathroom floor had not been swept and there was trash in the tub. I just cleaned it myself and stayed since they didn’t even have the room we booked. They have no pool. They have waffles for breakfast and there were ants crawling on the little tool used to pull the waffle out of the iron. The area was quiet and the birds were nice but otherwise will not be back. OH ice machine is broken and filled with mold.
10
Teresa
1 Mar 2025
·
Stayed 1 night
Bathroom was dirty.. think dried pee on the toilet seat (thankful to have taken Clorox wipes) and brown ring in the bath tub. The floor on the sink area had not been swept.
Bathroom was dirty.. think dried pee on the toilet seat (thankful to have taken Clorox wipes) and brown ring in the bath tub. The floor on the sink area had not been swept.
2
Dawn
21 Dec 2024
·
Stayed 1 night
Huge bug flying around and woke us up! Terrible breakfast- worst ever! Rooms were horrible -
Huge bug flying around and woke us up! Terrible breakfast- worst ever! Rooms were horrible -
4
Jon
15 Oct 2024
·
Stayed 1 night
Staff were very friendly but the property is not well kept. Bathroom was not cleaned properly (urine stains all down the front of the toilet) ice machine didn’t work and the common areas were dirty as well. Bed was comfortable and the room was quiet
Staff were very friendly but the property is not well kept. Bathroom was not cleaned properly (urine stains all down the front of the toilet) ice machine didn’t work and the common areas were dirty as well. Bed was comfortable and the room was quiet
2
Kamika
17 Mar 2024
·
Stayed 2 nights
Bathroom was very very nasty saw tiny bugs crawling saw a dead bug in the corner on the wall in the top of shower wanted my money back i reserved 2 nights spent 1 night woke up to bed bugs crawling on the side of bed i immediately wanted my money back packed my stuff we upto front office was very rude to me would only give me 1 day back and than charged my card twice trying to give me Saturdays payment back also charged me a 13.00 fee for leaving there motel a day early than my reservation also told me it was a different price on Saturdays than friday other than what i had originally reserved a week before so as of now still waiting on Saturdays payment to come back on my card...they got really mad at me cause i told them and showed the pictures and video of the bed bugs on the side of the bed just got very disrespectful so if you wanna stay at this Quilty Inn you better think twice it is very nasty and horrible dont do it!!!!👎👎👎👎
Bathroom was very very nasty saw tiny bugs crawling saw a dead bug in the corner on the wall in the top of shower wanted my money back i reserved 2 nights spent 1 night woke up to bed bugs crawling on the side of bed i immediately wanted my money back packed my stuff we upto front office was very rude to me would only give me 1 day back and than charged my card twice trying to give me Saturdays payment back also charged me a 13.00 fee for leaving there motel a day early than my reservation also told me it was a different price on Saturdays than friday other than what i had originally reserved a week before so as of now still waiting on Saturdays payment to come back on my card...they got really mad at me cause i told them and showed the pictures and video of the bed bugs on the side of the bed just got very disrespectful so if you wanna stay at this Quilty Inn you better think twice it is very nasty and horrible dont do it!!!!👎👎👎👎
2
Erica J
17 May 2025
·
Stayed 1 night
Our first room had a window that you couldn’t see through. Smelled like dog pee. Then had a stain on the bed. The front desk employee was very nice and tried to accommodate with a room for us to stay in. The next room upstairs didn’t smell, had no stains but there were cobwebs and bugs everywhere. Bathroom floor and counter were dirty. We had a different hotel plan but got stuck in back weather so we had to defer. Just don’t do it.
Our first room had a window that you couldn’t see through. Smelled like dog pee. Then had a stain on the bed. The front desk employee was very nice and tried to accommodate with a room for us to stay in. The next room upstairs didn’t smell, had no stains but there were cobwebs and bugs everywhere. Bathroom floor and counter were dirty. We had a different hotel plan but got stuck in back weather so we had to defer. Just don’t do it.
2
Kathy
1 Jan 2025
·
Stayed 1 night
This hotel needs a good update. Our room was very dirty. And also the bathroom needed a good scrubbing. Older hotel not in good shape.
This hotel needs a good update. Our room was very dirty. And also the bathroom needed a good scrubbing. Older hotel not in good shape.
2
Tina
30 Jun 2024
·
Stayed 1 night
This place was disgusting!! I looked at it Online and it looked nice. I got there and it is a total dump!! The bedspreads were dirty and they had cigarette burns on them. There was stains everywhere urine on the toilet seat and under the seat nothing was hardly cleaned. I had to be switched to another room, which was better but still not clean. I warn everybody do not stay there ever it needs to be closed down. It is a total dump!!
This place was disgusting!! I looked at it Online and it looked nice. I got there and it is a total dump!! The bedspreads were dirty and they had cigarette burns on them. There was stains everywhere urine on the toilet seat and under the seat nothing was hardly cleaned. I had to be switched to another room, which was better but still not clean. I warn everybody do not stay there ever it needs to be closed down. It is a total dump!!
2
Steven
24 Feb 2024
·
Stayed 1 night
bed bugs, unwashed towels and ash tray, naty breakfast and the room appeared to be uncleaned. I got out very early in the morning and the breakfast offered really nothing to eat. One of the worst motel experiences I had in my entire life.
bed bugs, unwashed towels and ash tray, naty breakfast and the room appeared to be uncleaned. I got out very early in the morning and the breakfast offered really nothing to eat. One of the worst motel experiences I had in my entire life.
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AI-generated summary based on recent guest reviews
Rooms
Beds are often comfortable and a few rooms are spacious or quiet. However, recurring issues include hard-to-regulate a/c, musty odors, and maintenance problems like broken lamps or outlets and dated decor.
Related guest reviews
10
Sony
17 Mar 2025
·
Stayed 1 night
Staff were very friendly. Room was spacious and well designed.
Staff were very friendly. Room was spacious and well designed.
8
Nicole
10 Jun 2025
·
Stayed 1 night
We stayed a night between my daughter’s dance rehearsal and recital. It served its purpose. The receptionist was pleasant. We slept well even with it being right by the interstate. The only issue was the air would not come on, I had to go back to receptionist for him to push a button in the lobby to turn the air on in the room. We didn’t have extra sheets for the pull out but there was no issue getting the extra sheet, blanket and pillows. Breakfast is limited.
We stayed a night between my daughter’s dance rehearsal and recital. It served its purpose. The receptionist was pleasant. We slept well even with it being right by the interstate. The only issue was the air would not come on, I had to go back to receptionist for him to push a button in the lobby to turn the air on in the room. We didn’t have extra sheets for the pull out but there was no issue getting the extra sheet, blanket and pillows. Breakfast is limited.
8
Diana
22 Oct 2025
·
Stayed 1 night
The only issue was the temperature display on the ac/heating unit went to E5 during the night and it was overly warm. I woke up because of this and was able to get the fan only running but it was still uncomfortable for me and I spent 5 hours tossing and turning with little sleep after that with a long drive ahead of me this morning. The room was cleaner than most for this price. Whomever with Choice Hotels decided that 2 half pillows per person was better for sleeping was definitely wrong, in my opinion 😕
The only issue was the temperature display on the ac/heating unit went to E5 during the night and it was overly warm. I woke up because of this and was able to get the fan only running but it was still uncomfortable for me and I spent 5 hours tossing and turning with little sleep after that with a long drive ahead of me this morning. The room was cleaner than most for this price. Whomever with Choice Hotels decided that 2 half pillows per person was better for sleeping was definitely wrong, in my opinion 😕
10
Jon
22 Jun 2025
·
Stayed 1 night
Our room was spacious and bed was comfortable, took a while to cool down but eventually did, enjoyed the in-room coffee.
Our room was spacious and bed was comfortable, took a while to cool down but eventually did, enjoyed the in-room coffee.
10
Knight
22 Oct 2024
·
Stayed 1 night
Great bed.
Great bed.
4
Gail b
14 Feb 2025
·
Stayed 1 night
No Kleenex tv control didn't have sound control, building was beat up outside, poor breakfast. Office chair in rough condition. Dark room. Needed high watt bulbs in lamps
No Kleenex tv control didn't have sound control, building was beat up outside, poor breakfast. Office chair in rough condition. Dark room. Needed high watt bulbs in lamps
8
Jordan
24 Nov 2024
·
Stayed 1 night
This place was perfectly adequate: the bed was good, WiFi worked, TV had Turner Classics, and the shower was nice. I would stay here again.
This place was perfectly adequate: the bed was good, WiFi worked, TV had Turner Classics, and the shower was nice. I would stay here again.
6
Brian
8 Aug 2024
·
Stayed 1 night
Good for a nights stay. The room was about 85 degrees when we checked in. Took about 2 hours to cool down. Everything was sticky. There was a bag over the smoke detector? Beds were nice.
Good for a nights stay. The room was about 85 degrees when we checked in. Took about 2 hours to cool down. Everything was sticky. There was a bag over the smoke detector? Beds were nice.
6
Kenton
29 Jun 2024
·
Stayed 1 night
A/C was not on and room was hot and stuffy. Shower valve would not shut fully off and water was trickling! Breakfast was sparser than other Quality inns we have stayed at!
A/C was not on and room was hot and stuffy. Shower valve would not shut fully off and water was trickling! Breakfast was sparser than other Quality inns we have stayed at!
6
Lanee
12 Sept 2024
·
Stayed 1 night
some Lamps were broken as well as some plugs not working. There was also a dirty towel left behind the bathroom door.
some Lamps were broken as well as some plugs not working. There was also a dirty towel left behind the bathroom door.
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AI-generated summary based on recent guest reviews
Service
Feedback on service is mixed: many found the staff friendly, efficient, and accommodating, while others cited unresponsiveness, confrontational management, and refund or booking issues.
Related guest reviews
10
Sony
17 Mar 2025
·
Stayed 1 night
Staff were very friendly. Room was spacious and well designed.
Staff were very friendly. Room was spacious and well designed.
4
Alzahraa
24 Jul 2024
·
Stayed 1 night
The room has a nasty smell and full of spiders webs around the corner. The towels smell like mildew and the freezer had an awful orange puddle. We informed the front office and she said I didn’t know about I will take a note for her the house keeper!!! She didn’t offer us a clean room or send someone to clean
The room has a nasty smell and full of spiders webs around the corner. The towels smell like mildew and the freezer had an awful orange puddle. We informed the front office and she said I didn’t know about I will take a note for her the house keeper!!! She didn’t offer us a clean room or send someone to clean
10
Arturo
21 Aug 2025
·
Stayed 1 night
The staff was very friendly and accommodating
The staff was very friendly and accommodating
10
Sony
15 Apr 2025
·
Stayed 1 night
Customer service is what sets them apart.
Customer service is what sets them apart.
10
Gretchen
26 Jul 2025
·
Stayed 1 night
Very efficient staff was assigned a ground floor room in a very quiet area. Great staff.
Very efficient staff was assigned a ground floor room in a very quiet area. Great staff.
2
Antonio
2 Jul 2024
·
Stayed 2 nights
1. Sad Episode When my wife and I returned from breakfast outside the hotel (because the “breakfast” presented at the hotel was a lie), our room was locked. Our keys wouldn’t work. We went to the front desk and there was nobody there for around 20 minutes. When the manager returned, I asked to fix de keys and he suddenly put an ashtray in front of me and said that his wife went to the room to put fresh towels and found the ashtray there. I said it should be a mistake because we don’t smoke and I never found an ashtray in the room. Then, the manager (a guy from India) said to me: Are you saying that my wife is a liar? Then I had to say to him: Are you saying I’m a liar? And I added: Let’s call the police to solve this. Then he asked if I wanted to check out. I replied that we were in the city for a 51 years meeting with old colleagues and that we would stay one more night, as we had booked. He then took about more 10 minutes to unlock our keys and when entering to the room, we found out that there were no fresh towels, and that nobody had been there. Then I had to return to the front desk to report that and to request fresh towels. The manager, then, never appeared anymore. Never apologize for the mistake and the lack of respect he had committed. 2. Breakfast In fact, there was no breakfast on June 30th, nor on July 1st 2024. There was no bread at all! There was no milk and no fruits! 3. Room Dirty and torn bedding. A metal beam on the bed was exposed and posing danger.
1. Sad Episode When my wife and I returned from breakfast outside the hotel (because the “breakfast” presented at the hotel was a lie), our room was locked. Our keys wouldn’t work. We went to the front desk and there was nobody there for around 20 minutes. When the manager returned, I asked to fix de keys and he suddenly put an ashtray in front of me and said that his wife went to the room to put fresh towels and found the ashtray there. I said it should be a mistake because we don’t smoke and I never found an ashtray in the room. Then, the manager (a guy from India) said to me: Are you saying that my wife is a liar? Then I had to say to him: Are you saying I’m a liar? And I added: Let’s call the police to solve this. Then he asked if I wanted to check out. I replied that we were in the city for a 51 years meeting with old colleagues and that we would stay one more night, as we had booked. He then took about more 10 minutes to unlock our keys and when entering to the room, we found out that there were no fresh towels, and that nobody had been there. Then I had to return to the front desk to report that and to request fresh towels. The manager, then, never appeared anymore. Never apologize for the mistake and the lack of respect he had committed. 2. Breakfast In fact, there was no breakfast on June 30th, nor on July 1st 2024. There was no bread at all! There was no milk and no fruits! 3. Room Dirty and torn bedding. A metal beam on the bed was exposed and posing danger.
6
Jerry
11 Jul 2025
·
Stayed 1 night
Front desk staff was poor staff was on her personal phone the entire process wont stay again
Front desk staff was poor staff was on her personal phone the entire process wont stay again
10
ADAM
20 May 2024
·
Stayed 1 night
Everything was very nice it was a quick pit.stop on a long trip but was clean and they upgraded our room at no extra charge when we got there
Everything was very nice it was a quick pit.stop on a long trip but was clean and they upgraded our room at no extra charge when we got there
2
James
8 Jul 2024
·
Stayed 15 nights
The first problem was the room that I had reserved through Expedia which was a non-smoking room was entered into the system according to the hotel by Expedia as smoking. The smoking room that I got was nasty. There was mold under the cushion of the chair and around the bed skirting. There were bed bugs around the seam of my mattress. I showed the manager the picture that I took of the begs bugs and she denied it and would not come to the room to see for herself. She became confrontational and eventually got me a new room saying that she would have to wait to see what the exterminator say the bugs were. She rented the room out to another customer the same night. I decided that I had enough of the poorly managed and kept hotel and checked out 4 days early. The clerk did not know how to close out my hotel stay and I could not get a receipt for my stay. This was the worst hotel that I have ever stayed in. The ice machine did not work. The iron was nasty, and none of the vending machines worked either. I rate them a negative 10.
The first problem was the room that I had reserved through Expedia which was a non-smoking room was entered into the system according to the hotel by Expedia as smoking. The smoking room that I got was nasty. There was mold under the cushion of the chair and around the bed skirting. There were bed bugs around the seam of my mattress. I showed the manager the picture that I took of the begs bugs and she denied it and would not come to the room to see for herself. She became confrontational and eventually got me a new room saying that she would have to wait to see what the exterminator say the bugs were. She rented the room out to another customer the same night. I decided that I had enough of the poorly managed and kept hotel and checked out 4 days early. The clerk did not know how to close out my hotel stay and I could not get a receipt for my stay. This was the worst hotel that I have ever stayed in. The ice machine did not work. The iron was nasty, and none of the vending machines worked either. I rate them a negative 10.
2
Lily
26 Apr 2024
·
Stayed 1 night
I made a mistake on this nonrefundable booking for the wrong date. I noticed within minutes and contacted the property. I meant to book for the same night. I rebooked and stayed there. Manager said he approved refund but i still havent seen it. Booking company said he refused to refund.
I made a mistake on this nonrefundable booking for the wrong date. I noticed within minutes and contacted the property. I meant to book for the same night. I rebooked and stayed there. Manager said he approved refund but i still havent seen it. Booking company said he refused to refund.
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AI-generated summary based on recent guest reviews
Location
Convenient off the interstate and generally quiet, but some felt the area was sketchy and noted limited dining or things to do nearby.
Related guest reviews
4
Heather
16 May 2025
·
Stayed 6 nights
They didn’t have the room available that we booked. Then the room we got wasn’t even clean. The sheets were clean on the bed but the bathroom floor had not been swept and there was trash in the tub. I just cleaned it myself and stayed since they didn’t even have the room we booked. They have no pool. They have waffles for breakfast and there were ants crawling on the little tool used to pull the waffle out of the iron. The area was quiet and the birds were nice but otherwise will not be back. OH ice machine is broken and filled with mold.
They didn’t have the room available that we booked. Then the room we got wasn’t even clean. The sheets were clean on the bed but the bathroom floor had not been swept and there was trash in the tub. I just cleaned it myself and stayed since they didn’t even have the room we booked. They have no pool. They have waffles for breakfast and there were ants crawling on the little tool used to pull the waffle out of the iron. The area was quiet and the birds were nice but otherwise will not be back. OH ice machine is broken and filled with mold.
8
Nicole
10 Jun 2025
·
Stayed 1 night
We stayed a night between my daughter’s dance rehearsal and recital. It served its purpose. The receptionist was pleasant. We slept well even with it being right by the interstate. The only issue was the air would not come on, I had to go back to receptionist for him to push a button in the lobby to turn the air on in the room. We didn’t have extra sheets for the pull out but there was no issue getting the extra sheet, blanket and pillows. Breakfast is limited.
We stayed a night between my daughter’s dance rehearsal and recital. It served its purpose. The receptionist was pleasant. We slept well even with it being right by the interstate. The only issue was the air would not come on, I had to go back to receptionist for him to push a button in the lobby to turn the air on in the room. We didn’t have extra sheets for the pull out but there was no issue getting the extra sheet, blanket and pillows. Breakfast is limited.
4
Jon
15 Oct 2024
·
Stayed 1 night
Staff were very friendly but the property is not well kept. Bathroom was not cleaned properly (urine stains all down the front of the toilet) ice machine didn’t work and the common areas were dirty as well. Bed was comfortable and the room was quiet
Staff were very friendly but the property is not well kept. Bathroom was not cleaned properly (urine stains all down the front of the toilet) ice machine didn’t work and the common areas were dirty as well. Bed was comfortable and the room was quiet
10
Gretchen
26 Jul 2025
·
Stayed 1 night
Very efficient staff was assigned a ground floor room in a very quiet area. Great staff.
Very efficient staff was assigned a ground floor room in a very quiet area. Great staff.
6
Toni
2 Jul 2024
·
Stayed 3 nights
A sketchy area and motel, but appeared clean and had a comfy bed!
A sketchy area and motel, but appeared clean and had a comfy bed!
6
William
29 Jun 2024
·
Stayed 1 night
This property is easy to get to right off the interstate. However, there is not much in this town. Dining is very limited…and the room, although nice and fairly clean, certainly is not worth the price of $115 that Orbitz had listed. I was expecting much more. You live and learn… and I learned today.
This property is easy to get to right off the interstate. However, there is not much in this town. Dining is very limited…and the room, although nice and fairly clean, certainly is not worth the price of $115 that Orbitz had listed. I was expecting much more. You live and learn… and I learned today.
10
Jose
22 May 2025
·
Stayed 1 night
Trainquila
Trainquila
6
Graham
7 Apr 2024
·
Stayed 1 night
TV only partially worked - some channels not available. Bathroom was clean but needs upgrading. Hotel was quiet and clean otherwise.
TV only partially worked - some channels not available. Bathroom was clean but needs upgrading. Hotel was quiet and clean otherwise.
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AI-generated summary based on recent guest reviews
Dining
On-site breakfast is frequently described as minimal or unavailable, with complaints about quality and cleanliness, including ants. Few positive remarks offset these reports.
Related guest reviews
4
Heather
16 May 2025
·
Stayed 6 nights
They didn’t have the room available that we booked. Then the room we got wasn’t even clean. The sheets were clean on the bed but the bathroom floor had not been swept and there was trash in the tub. I just cleaned it myself and stayed since they didn’t even have the room we booked. They have no pool. They have waffles for breakfast and there were ants crawling on the little tool used to pull the waffle out of the iron. The area was quiet and the birds were nice but otherwise will not be back. OH ice machine is broken and filled with mold.
They didn’t have the room available that we booked. Then the room we got wasn’t even clean. The sheets were clean on the bed but the bathroom floor had not been swept and there was trash in the tub. I just cleaned it myself and stayed since they didn’t even have the room we booked. They have no pool. They have waffles for breakfast and there were ants crawling on the little tool used to pull the waffle out of the iron. The area was quiet and the birds were nice but otherwise will not be back. OH ice machine is broken and filled with mold.
8
Nicole
10 Jun 2025
·
Stayed 1 night
We stayed a night between my daughter’s dance rehearsal and recital. It served its purpose. The receptionist was pleasant. We slept well even with it being right by the interstate. The only issue was the air would not come on, I had to go back to receptionist for him to push a button in the lobby to turn the air on in the room. We didn’t have extra sheets for the pull out but there was no issue getting the extra sheet, blanket and pillows. Breakfast is limited.
We stayed a night between my daughter’s dance rehearsal and recital. It served its purpose. The receptionist was pleasant. We slept well even with it being right by the interstate. The only issue was the air would not come on, I had to go back to receptionist for him to push a button in the lobby to turn the air on in the room. We didn’t have extra sheets for the pull out but there was no issue getting the extra sheet, blanket and pillows. Breakfast is limited.
2
Dawn
21 Dec 2024
·
Stayed 1 night
Huge bug flying around and woke us up! Terrible breakfast- worst ever! Rooms were horrible -
Huge bug flying around and woke us up! Terrible breakfast- worst ever! Rooms were horrible -
4
Gail b
14 Feb 2025
·
Stayed 1 night
No Kleenex tv control didn't have sound control, building was beat up outside, poor breakfast. Office chair in rough condition. Dark room. Needed high watt bulbs in lamps
No Kleenex tv control didn't have sound control, building was beat up outside, poor breakfast. Office chair in rough condition. Dark room. Needed high watt bulbs in lamps
6
Leon
4 Apr 2024
·
Stayed 1 night
Hotel was ok. Just a stop for the night after a long drive. TV did not work. Breakfast was minimal. Property needs to be udated.
Hotel was ok. Just a stop for the night after a long drive. TV did not work. Breakfast was minimal. Property needs to be udated.
2
Antonio
2 Jul 2024
·
Stayed 2 nights
1. Sad Episode When my wife and I returned from breakfast outside the hotel (because the “breakfast” presented at the hotel was a lie), our room was locked. Our keys wouldn’t work. We went to the front desk and there was nobody there for around 20 minutes. When the manager returned, I asked to fix de keys and he suddenly put an ashtray in front of me and said that his wife went to the room to put fresh towels and found the ashtray there. I said it should be a mistake because we don’t smoke and I never found an ashtray in the room. Then, the manager (a guy from India) said to me: Are you saying that my wife is a liar? Then I had to say to him: Are you saying I’m a liar? And I added: Let’s call the police to solve this. Then he asked if I wanted to check out. I replied that we were in the city for a 51 years meeting with old colleagues and that we would stay one more night, as we had booked. He then took about more 10 minutes to unlock our keys and when entering to the room, we found out that there were no fresh towels, and that nobody had been there. Then I had to return to the front desk to report that and to request fresh towels. The manager, then, never appeared anymore. Never apologize for the mistake and the lack of respect he had committed. 2. Breakfast In fact, there was no breakfast on June 30th, nor on July 1st 2024. There was no bread at all! There was no milk and no fruits! 3. Room Dirty and torn bedding. A metal beam on the bed was exposed and posing danger.
1. Sad Episode When my wife and I returned from breakfast outside the hotel (because the “breakfast” presented at the hotel was a lie), our room was locked. Our keys wouldn’t work. We went to the front desk and there was nobody there for around 20 minutes. When the manager returned, I asked to fix de keys and he suddenly put an ashtray in front of me and said that his wife went to the room to put fresh towels and found the ashtray there. I said it should be a mistake because we don’t smoke and I never found an ashtray in the room. Then, the manager (a guy from India) said to me: Are you saying that my wife is a liar? Then I had to say to him: Are you saying I’m a liar? And I added: Let’s call the police to solve this. Then he asked if I wanted to check out. I replied that we were in the city for a 51 years meeting with old colleagues and that we would stay one more night, as we had booked. He then took about more 10 minutes to unlock our keys and when entering to the room, we found out that there were no fresh towels, and that nobody had been there. Then I had to return to the front desk to report that and to request fresh towels. The manager, then, never appeared anymore. Never apologize for the mistake and the lack of respect he had committed. 2. Breakfast In fact, there was no breakfast on June 30th, nor on July 1st 2024. There was no bread at all! There was no milk and no fruits! 3. Room Dirty and torn bedding. A metal beam on the bed was exposed and posing danger.
6
Kenton
29 Jun 2024
·
Stayed 1 night
A/C was not on and room was hot and stuffy. Shower valve would not shut fully off and water was trickling! Breakfast was sparser than other Quality inns we have stayed at!
A/C was not on and room was hot and stuffy. Shower valve would not shut fully off and water was trickling! Breakfast was sparser than other Quality inns we have stayed at!
10
Roniesha
25 Nov 2024
·
Stayed 1 night
With my previous experience as a housekeeper at a hotel and knowing what areas to clean. I can say that the areas beyond the eye was not clean, the mirrors was dirty and they didn’t not offer complimentary breakfast or late check out.
With my previous experience as a housekeeper at a hotel and knowing what areas to clean. I can say that the areas beyond the eye was not clean, the mirrors was dirty and they didn’t not offer complimentary breakfast or late check out.
2
Steven
24 Feb 2024
·
Stayed 1 night
bed bugs, unwashed towels and ash tray, naty breakfast and the room appeared to be uncleaned. I got out very early in the morning and the breakfast offered really nothing to eat. One of the worst motel experiences I had in my entire life.
bed bugs, unwashed towels and ash tray, naty breakfast and the room appeared to be uncleaned. I got out very early in the morning and the breakfast offered really nothing to eat. One of the worst motel experiences I had in my entire life.
4
kevin
17 Oct 2025
·
Stayed 1 night
The breakfast could be beter but what made it so bad is no air and phone did not work. I am disabled so I had to use y walker to go complain but nothing was fixed. It was hot and I can’t sleep with it being hot.
The breakfast could be beter but what made it so bad is no air and phone did not work. I am disabled so I had to use y walker to go complain but nothing was fixed. It was hot and I can’t sleep with it being hot.
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AI-generated summary based on recent guest reviews
8
William
18 Jul 2026
·
Stayed 1 night
Good stay. Would stay here again.
Good stay. Would stay here again.
2
Faye
1 Jun 2026
·
Stayed 1 night
They cha rged me twice. They promised a refund but I have not seen it yet. Windows was taped up so I could not see out. Room smelled bad. I was also unhappy with the Expedia app.
They cha rged me twice. They promised a refund but I have not seen it yet. Windows was taped up so I could not see out. Room smelled bad. I was also unhappy with the Expedia app.
2
James
22 Apr 2026
·
Stayed 5 nights
Coffee
Coffee
6
Sherry
6 Apr 2026
·
Stayed 1 night
All very just okay
All very just okay
8
Chris
24 Dec 2025
·
Stayed 1 night
Clean
Clean
Property policies
Check-in
Check-out
Check-in from 15:00
Before 11:00
FAQs about The Riverstone Hotel Charleston-Sikeston
Is parking available at the property?
Parking is available on-site and is complimentary for guests. The property offers limited parking spaces.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Are pets allowed at the property?
Pets are allowed with a maximum of 22 pets per room. There is a pet fee of USD 20 per pet, per night, and a pet deposit of USD 100 per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in starts at 3:00 PM and check-out ends at 11:00 AM. Early check-in and late check-out are available for a fee of USD 25.00, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.
Where is the property located in relation to key landmarks?
The Riverstone Hotel is located in Charleston, Missouri, near cultural highlights such as the Sikeston Depot Museum and Front Street Studio & Art Gallery. It is also close to Fort Defiance State Park and Columbus-Belmont State Park.
Does the property have a swimming pool?
Yes, the property features a seasonal outdoor swimming pool. The pool is fenced and operational hours may vary.
What are the policies for guests staying with children?
Children 16 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property does not offer cribs or rollaway beds. Extra-person charges may apply for additional guests.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 75.29080373986054USD
- 2026-09-16: 66.82881599596787USD
- 2026-09-17: 66.57750049182891USD
- 2026-09-18: 65.57066357003022USD
- 2026-09-19: 63.5102106659813USD
- 2026-09-20: 63.12832239299393USD
- 2026-09-21: 63.40796869255829USD
- 2026-09-22: 64.12494867913438USD
- 2026-09-23: 64.45153152967453USD
- 2026-09-24: 63.41294276828385USD
- 2026-09-25: 65.34802446552277USD
- 2026-09-26: 64.52884187815475USD
- 2026-09-27: 64.45153152967453USD
- 2026-09-28: 63.41294276828385USD
- 2026-09-29: 63.43440522695541USD
- 2026-09-30: 64.45153152967453USD
- 2026-10-01: 63.43440522695541USD
- 2026-10-02: 64.55029996208954USD
- 2026-10-03: 65.34802446552277USD
- 2026-10-04: 63.41294276828385USD
- 2026-10-05: 63.41294276828385USD
- 2026-10-06: 63.43440522695541USD
- 2026-10-07: 63.41294276828385USD
- 2026-10-08: 65.20714481680679USD
- 2026-10-09: 65.34802446552277USD
- 2026-10-10: 64.55029996208954USD
- 2026-10-11: 63.41294276828385USD
- 2026-10-12: 63.43440522695541USD
- 2026-10-13: 63.43440522695541USD
- 2026-10-14: 63.41294276828385USD
- 2026-10-15: 64.45153152967453USD
- 2026-10-16: 65.47590239651107USD
- 2026-10-17: 65.34802446552277USD
- 2026-10-18: 64.4899504681282USD
- 2026-10-19: 64.4899504681282USD
- 2026-10-20: 65.2519727446518USD
- 2026-10-21: 64.79731947470475USD
- 2026-10-22: 65.47590239651107USD
- 2026-10-23: 65.47590239651107USD
- 2026-10-24: 65.47590239651107USD
- 2026-10-25: 65.2519727446518USD
- 2026-10-26: 65.49017716264343USD
- 2026-10-27: 64.18549066151428USD
- 2026-10-28: 65.49017716264343USD
- 2026-10-29: 64.45793176959229USD
- 2026-10-30: 65.47590239651107USD
- 2026-10-31: 65.47590239651107USD
- 2026-11-01: 63.41294276828385USD
- 2026-11-02: 65.49017716264343USD
- 2026-11-03: 65.49017716264343USD
- 2026-11-04: 65.49017716264343USD
- 2026-11-05: 65.49017716264343USD
- 2026-11-06: 65.47590239651107USD
- 2026-11-07: 65.47590239651107USD
- 2026-11-08: 65.49017716264343USD
- 2026-11-09: 65.47590239651107USD
- 2026-11-10: 65.47590239651107USD
- 2026-11-11: 65.49017716264343USD
- 2026-11-12: 65.49017716264343USD
- 2026-11-13: 65.47590239651107USD
- 2026-11-14: 65.47590239651107USD
- 2026-11-15: 65.49017716264343USD
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- The seasonal pool will be open from May 21 to September 06.
- Pool access available from 9:00 AM to 10:00 PM.
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet deposit: USD 100 per stay
- Pet fee: USD 20 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 25.00 (subject to availability)
- Late check-out fee: USD 25.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Business centre
Designated smoking area
Vending machines
Free breakfast
Business Center (24-hour)
General
Vending machines
Free breakfast
Assistive Listening Devices Available
Braille or Raised Signage
Coffee/Tea in Common Areas
Fence Around Pool
Handrails in Hallways
Handrails in Stairways
Upper Floors (Stairs Only)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Pool
Services
Business centre
Designated smoking area
Business Center (24-hour)
24-Hour Front Desk
Laundry Facilities
Parking
Parking (RV/Bus/Truck) (free)
Parking (Self) (free)
Activities
Pool Sun Loungers
Pool (Seasonal Outdoor)
Internet
Free wi-fi
Internet (Wired) (free)