Name: Oakwood Residence Hangzhou
Address: 28 Jiaogong Road, Hangzhou, China, Hangzhou, Zhejiang, China
Rating: 8.67

Guest reviews

8.7

Fabulous

Based on 609 verified reviews

Facilities

8.7

Cleanliness

8.8

Rooms

8.7

Service

8.5

Location

8.8

Dining

8.7

Who stays here?

Business

46%

Couple

14%

Family

23%

Group

8%

Solo

5%

8

Xuetao

Jan 1, 2026

·

Stayed 1 night

Facilities are out of date and cleaness in public area could be improved to 5 star level.

8

Xuetao

Dec 30, 2025

·

Stayed 1 night

Room is clean but out of date.

10

YIPING

Nov 29, 2025

·

Stayed 7 nights

Clean room, the kitchen and other amenities. Will stay again

8

Whanyoung Alexander

Sep 29, 2025

·

Stayed 3 nights

Front desk employees are good. They try to help the guest. But all of doormen I encountered are mean and arrogant. I don't know why this hotel need any doorman. Tyey don't do anything but staring guests.

10

Maura

Jun 21, 2025

·

Stayed 20 nights

Personal services, extra efforts by all who work here. Our home base each time when we are in Hangzhou. Exceptional service and perfect location.

28 Jiaogong Road, Hangzhou, China

Location

A stay at Oakwood Residence Hangzhou places you in the heart of Hangzhou, within a 5-minute drive of Zhejiang University Yuquan Campus and West Lake. This luxury aparthotel is 2.6 mi (4.2 km) from Wulin Square and 2.6 mi (4.3 km) from Broken Bridge.

Yellow Dragon Sports Center(0.5 miles)

Huanglong Stadium(0.9 miles)

Zhejiang University Yuquan Campus(1.2 miles)

Baopu Taoist Temple(1.5 miles)

West Lake Expo Museum(1.8 miles)

Wulinmen Wharf(1.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 12:00

Security deposit

CNY 2000 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking height restrictions apply.

Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee of approximately CNY 124 for adults and CNY 70 for children.

Yes, pets are allowed with a maximum fee of CNY 500 per pet, per stay, plus a one-time cleaning fee of CNY 500. Service animals are exempt from fees.

Check-in time is from 2:00 PM until 11:59 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities, including the registration desk and public areas. Specific details about room accessibility are not provided.

The property is located in the heart of Hangzhou, within a 5-minute drive of Zhejiang University Yuquan Campus and West Lake. It is approximately 2.6 miles from Wulin Square and Broken Bridge. Public transport options are available nearby.

Yes, there is an indoor pool and an outdoor heated pool available for guests. The operational hours are not specified, and seasonal availability may apply.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The property offers rollaway beds for a fee of CNY 250 per night, and advance request or confirmation may be required. Information about cribs is not provided.

Oakwood Residence Hangzhou

Amenities

Property description

Book on Vio