Le Meridien Towers Makkah

Great breakfast, excellent shuttle service

The hotel is suitable for those looking for a budget-friendly option, but there are several areas that need improvement. The décor feels dated, and the rooms are quite dark with an overall dingy atmosphere. The bathrooms are old and showed signs of mould, which was disappointing. There was also only one working UK plug socket in the room, which proved inconvenient. The shuttle service to Al Haram Mosque is direct, which is helpful; however, it’s around a 10-15 minute walk from the bus drop-off point to the mosque itself. After Isha, be prepared to wait up to 30 minutes for a bus due to demand, although the journey back to the hotel is only about 6 minutes. On a positive note, the hotel staff were generally friendly and welcoming. The food was average but acceptable for a hotel in this price range. Overall, it’s a reasonable option if you are prioritising cost over comfort and modern facilities.

EVERY THING WAS EXCELLENT FROM ROOMS TO RESTAURENT AND HOUSE-KEEPING. TO TOP IT UP, THE SHUTTLE SERVICE WAS AMAZING.

Yes

Check in process was a nightmare. The staff was asking for a different booking number other than the one we received by hotels.com and refused to look up the reservation with name or email. We were stunned that we might not be able to stay in the room we already paid for after a very long trip. They kept insisting that we must get them this “specific booking number “ and that there’s nothing they can do. Eventually, after at least 30 mins of back and forth with extreme stress, frustration, and anxiety they finally agreed to look up the reservation with email and amazingly they found it, who would have thought!! I have never had such an experience in a hotel!! Definitely wouldn’t recommend it!