Is parking available at the hotel?

Self parking is available on-site for a fee of JPY 1500 per night. Please note that parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately JPY 3300 for adults and JPY 1650 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request but cannot be guaranteed and may incur additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The hotel provides step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Sapporo, within a 10-minute walk of Sapporo TV Tower and Sapporo JR Tower. It is approximately 0.7 miles from Hokkaido University and 0.8 miles from Tanukikoji Shopping Street.

What are the policies for guests staying with children?

Children are welcome at the hotel. Guests should check the specific policies regarding the minimum age for children to stay for free.

Cross Hotel Sapporo - Exceptional Stay in Japan

Average nightly price at Cross Hotel Sapporo by month, last 12 months (USD)
Month	Average price
January	$109
February	$170
March	$102
April	$58
May	$84
June	$86
July	$132
August	$123
September	$122
October	$105
November	$102
December	$126

What guests think

At Cross Hotel Sapporo, reviewers highlight the central location near Sapporo Station and Odori Park, clean and comfortable rooms, friendly staff, a scenic top-floor public bath, and generally well-liked breakfasts with local options.

Room size varies by type; several guests found some rooms compact, and a number reported centrally controlled air conditioning that was hard to adjust or left rooms too warm. The public bath and lounge are popular, though a few note the bath can feel small or crowded, and towels must be brought from the room. Other minor drawbacks include occasional hallway odors or carpet stains, elevator waits, lack of coin laundry, and paid or limited bar access. Overall, expect a modern stay with strong basics and relaxing bath facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Top-floor public bath with city views is a highlight, and the lounge is appreciated. Some note the bath can feel small or crowded, elevators have waits, parking is a slow paid multistory setup, there’s no coin laundry, and bar/lounge access may be restricted or paid.

Related guest reviews

6

annie

Oct 8, 2025

·

Stayed 2 nights

Hotel was great and staff were super nice, but it was strange that we couldn’t use the hotel bar/restaurant without paying about $33 CAD an hour just to sit there. Our room apparently didn’t qualify, and there weren’t any perks included—it was just to have access. Kind of disappointing since it makes guests have to leave hotel for a drink instead of relaxing and spending money at the hotel. For this reason it would stop me from returning. Buffet brekfast was very good!

8

Miyuki

Aug 4, 2024

·

Stayed 3 nights

駐車場が立体駐車場なので出し入れに混雑し時間がかかります。予約できないのも不便で空いていないと提携先の駐車場に案内されますが近くはないです。大浴場もとても混雑していて脱衣所も狭いのでドライヤーの個数が足りなかったです。それ以外はとてもよかったです。

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8

Yuto

Jul 16, 2025

·

Stayed 2 nights

施設が綺麗で過ごしやすかったです。屋上に露天風呂があり、景色も楽しめたので良かったです。

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8

MYUNGWOO

Feb 8, 2026

·

Stayed 4 nights

삿포로역에서 도보로 가깝고 오오도리역 근처라 스스키노까지 걷기도 좋아요. 18층 대욕장이 있어서 씻기도 좋았습니다. 룸에서 대욕장 사용인원 체크할수 있어서 좋았습니다. 침구도 깨끗하고 위치도 좋고 편하게 지냈습니다.

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10

Yukari

May 7, 2025

·

Stayed 2 nights

Excellent I like Top roof Bath.

10

Jin

Sep 7, 2024

·

Stayed 2 nights

3. Cross Hotel Sapporo, 8/30/2024 - 9/1/2024: Overall upscale feeling. Great location. A couple of minutes from underground walkway. A few minutes to walk to JR station. Surrounded with numerous restaurants and commercial buildings. Clean and fresh air room and fresh toilet room. The breakfast quality was very nice and had various choices of Japanese food and western food. Good variety in vegetables and fruits. Onsen on 18th floor was awesome. You could face a breathtaking view while enjoying the Onsen bath at sunset. The Onsen provided Dyson hair dryers. Sky lounge was on 18th floor, next to onsen. You could also get to see beautiful views. Cons: the vanities surface in bathroom was very small and narrow. Not wide enough to hold a makeup bag.

10

Dan

Nov 12, 2025

·

Stayed 3 nights

Friendly staff, nice lounge for relaxing during their happy hour, plenty of Japanese and western breakfast options on their buffet. Only downside was the music at breakfast (a little much in the morning). Comfortable room, reasonable size by Japanese standards.

8

Zi Jun

May 24, 2025

·

Stayed 4 nights

The location was fantastic, the staff were amazing, and the room size was nice. Wish they had coin laundry in the hotel. They do offer laundry service if needed

8

Yuto

Jul 11, 2024

·

Stayed 2 nights

2024年6月に宿泊しました。 2022年にリニューアルされ内装は比較的綺麗ですが、建物や設備自体は古めでやや年季を感じました。エレベーターが少なく上に長い建物のため、待ち時間が長めです。\u3000 大浴場はやや小さめですが、綺麗に管理されていて清潔感があります。朝食ビュッフェは会場がとても狭く混雑しがちです。料理もすぐになくなりますが、スタッフが見張っていてすぐに補充されるのでとても良かったです。メニューは豊富でどれも美味しかったですが、北海道の食材は少なめでした。一方で、ラウンジサービスは道産の食材・お酒が豊富でかなり満足度が高いものでした。ホテルの立地がよく札幌駅から徒歩圏内なのが評価ポイントです。

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10

Rebecca

Jul 3, 2024

·

Stayed 1 night

Great onsen on the top floor. Definitely worth the cultural experience - don’t be shy!

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Cleanliness

Reviews frequently praise clean rooms and well-maintained spaces. A few mention hallway odors, minor stains, or dust.

Related guest reviews

8

Norazimah

Jan 1, 2024

·

Stayed 1 night

Immaculately clean

10

Kinoshita

Sep 29, 2025

·

Stayed 2 nights

清潔でスタッフの方の対応もとても素晴らしい。細やかな気づいかいをして頂きました。

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10

Abigail

Dec 12, 2025

·

Stayed 3 nights

Very accessible to Odori Park and Sapporo Station. Great staff and well kept hotel. Rooms are always cleaned.

8

ikeda

May 30, 2025

·

Stayed 3 nights

施設は綺麗で問題ありませんでした

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10

debra

Sep 28, 2025

·

Stayed 2 nights

Hotel staff was very welcoming and attentive. Room was clean and fresh. Breakfast buffet was excellent, large variety of Japanese and Western food.

2

Lucy

Sep 15, 2025

·

Stayed 1 night

The hotel smells bad. Room is too small. Bathroom faces the bed. You smell the bathroom.

10

Akkadet

Feb 9, 2026

·

Stayed 2 nights

The room is very clean and big space. The staff is very friendly and helpful.

8

Jena

Jul 29, 2025

·

Stayed 5 nights

Quick service and wonderful scent everytime we enterbthe building. It smells amazing. The hotel itself was nice and was what we needed. My only complaint was the bathtub rim had dirt buildup from at least 3-4 weeks. But really thats more of a deep cleaning thing. It was a nice room.

8

Wolfgang

Dec 12, 2024

·

Stayed 4 nights

Chairs in room had some “nasty” stains on them. Also room was too warm and temp could not be turned down.

10

jin wook

Sep 28, 2024

·

Stayed 3 nights

서비스 친절도나 삿포로역 과 도보로도 가까워 좋은 위치에 있습니다 흡연실은 2층에 깔끔하고 청결하게 있습니다. 다만 조금 아쉬운 점이 호텔내부에 먼지가 조금 있습니다. 객실내부 벽에 먼지가 그대로 다 뭍어있습니다.. 일본여행이 처음이라 도시자체에 먼지가 많은것인지 모르겠습니다만 참고하시면 좋을껏같습니다

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Rooms

Rooms are modern and comfortable, with size ranging from spacious to compact depending on type; some layouts feel tight or have limited views. Several guests note centrally controlled A/C that can run warm.

Related guest reviews

8

Hin Hoong

Feb 25, 2025

·

Stayed 3 nights

Air-conditioning system not very good as it is a central system and old system thus if the hotel choose to have a temperature fixed for heating the individual guest is not able to adjust to their liking. So at such I found it very stuffy. However they are kind enough to offer me a larger room to enable my comfort.

10

Akkadet

Jan 26, 2026

·

Stayed 3 nights

The room is very big. The interior is very cool and nice. The breakfast has good variety.

8

Eric

Dec 12, 2024

·

Stayed 2 nights

Very good location, but the room is tiny.

10

Shigeo

Sep 13, 2025

·

Stayed 2 nights

部屋タイプを選ばない代わりに多少リーズナブルなプランにした。ツインの部屋は設備など新しく、概ね快適ではあったものの、ソファ&テーブルの配置が窮屈でPCワークには若干悩ましかった。これは部屋タイプとの相性の問題かもしれない。

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8

Edie

Feb 9, 2026

·

Stayed 3 nights

Room was comfortable but small. Bathroom was a good size. Very conveniently located to the park where the snow festival was.

10

Akkadet

Feb 9, 2026

·

Stayed 2 nights

The room is very clean and big space. The staff is very friendly and helpful.

10

Frances

Dec 14, 2024

·

Stayed 3 nights

Where do i start? Staff support friendly. The room was the best that we had on our Japan trip. Super comfy bed and pillows. The Onsen was the most opulent on our entire trip. The only thing was that could have topped it off, was a higher room. We had a view of a brick wall.

10

Kam Foo

Sep 21, 2024

·

Stayed 2 nights

Walkable to Sapporo station, Odori park and shopping. Great staff and onsen. English is okay, enough to help us find left behind adaptor. Cheapest twin room is small for two adults. Urban and Hip Hollywood Twins are suitable with large luggages.

8

Wolfgang

Dec 12, 2024

·

Stayed 4 nights

Chairs in room had some “nasty” stains on them. Also room was too warm and temp could not be turned down.

4

jaeyeon

May 4, 2025

·

Stayed 3 nights

청결하고 친환경적이었으며 조식도 만족했습니다. 18층 대중탕을 잘이용하였습니다. 다만 방이 너무 작은것이 단점입니다.

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Service

Staff are widely described as friendly, helpful, and accommodating. Occasional comments cite language barriers or uneven assistance.

Related guest reviews

6

FANG ju

Jan 1, 2026

·

Stayed 1 night

跟形容的不太一樣房間沒有很乾淨空調不能調整跟桑拿房一樣但員工態度都很好

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10

Abigail

Dec 12, 2025

·

Stayed 3 nights

Very accessible to Odori Park and Sapporo Station. Great staff and well kept hotel. Rooms are always cleaned.

10

Gordon

Oct 3, 2025

·

Stayed 8 nights

We like the convenience of the location. The staff was very helpful and nice. We would definitely stay at this hotel if and when we return to Sapporo.

10

Swee Ling

Nov 18, 2023

·

Stayed 3 nights

Staff helpful and even help book app at a nearby clinic before check in. The staffs were friendly and approachable. The hotel is within walking distance of station and near alot of eating places. Hotel room is sizeable and comfortable. Got lounge access so went a few nights. Loved the place, will consider book there if go Sapporo again.

8

Timothy

Nov 20, 2025

·

Stayed 3 nights

The room was very clean and the staff was attentive to our needs. Access to the lounge was awesome as they had great snacks and drinks.

10

debra

Sep 28, 2025

·

Stayed 2 nights

Hotel staff was very welcoming and attentive. Room was clean and fresh. Breakfast buffet was excellent, large variety of Japanese and Western food.

10

Marion

Nov 7, 2025

·

Stayed 1 night

Une très bonne expérience. Une chambre très bonne, bien que le matelas était dure je n'ai jamais eu mal au dos. C'est très bien placé dans la ville, prêt de la station sapporo. Je considère que le plan avec le déjeuner valait la peine, très varié et délicieux. Comme c'était mon premier hotel à mon arrivée au japon c'était vraiment bien d'avoir une chose de moins à penser. Le check in tardif fut un life saver, il y a eu des retards dans mes vols donc je suis arrivé un peu après minuit. Le seul bémol, c'est que selon les autres avis, le staff parlait anglais, sachez qu'il y a quand même une barrière de langue. L'utilisation de note traduite peut être utile pour des situations plus complexes.

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10

Dan

Nov 12, 2025

·

Stayed 3 nights

Friendly staff, nice lounge for relaxing during their happy hour, plenty of Japanese and western breakfast options on their buffet. Only downside was the music at breakfast (a little much in the morning). Comfortable room, reasonable size by Japanese standards.

4

Elisa

Feb 12, 2024

·

Stayed 2 nights

The hotel was very clean and safe. However, the rooms were very basic, especially for the price. The staff wasn’t particularly helpful (such as unable to help us get a cab to the airport) and were sometimes actually rude. Overall, adequate but not particularly nice, certainly not worth the cost, least enjoyable place during our Japan stay.

10

SHOKO

Aug 1, 2023

·

Stayed 2 nights

インターハイの為、宿泊しました。アリーナまでの道のりを教えてくれたり、周辺のお店を丁寧に地図をだしてくださり、教えてくれました。アリーナとホテルの間をずっと歩いていたので、靴づれ、、、をしてしまいましたが、絆創膏をくださったり、雨のときは、傘をかしてくれました。本当に、お世話になりました。スタッフの方々が素晴らしかったです。

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Location

Central and walkable to Sapporo Station, Odori Park, the Clock Tower, and dining. Generally quiet yet convenient for transport and sightseeing.

Related guest reviews

10

HOSIK

Nov 22, 2024

·

Stayed 4 nights

숙소도 깨끗하고 삿포로역에서 가깝고 교통도 편해요

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8

Heather

Nov 30, 2025

·

Stayed 6 nights

Quiet and peaceful. Excellent location

10

Bee Hui

Aug 16, 2023

·

Stayed 6 nights

Walkable distance from Sapporo station (east gate), easy to locate. Comfortable and clean.

8

Jenny

Oct 18, 2025

·

Stayed 1 night

Clean good location

8

Colleen

Oct 16, 2023

·

Stayed 7 nights

Great location. Near Sapporo Train Station and major tourist attractions like TV Tower, Clock Tower, Odori Park, and shopping malls. Easy check in and check out process. Staff is not very good in English so requesting for assistance is a bit of a challenge. Overall good hotel and would consider staying again.

10

Tina

May 21, 2025

·

Stayed 4 nights

Great location. Very easy to access public transport. Quiet yet safe. All necessary amenities available

10

saesbyeol

Jan 15, 2026

·

Stayed 1 night

아침 메뉴에 스프카레,홋카이도 우유,생선 모두 건강한맛이 었습니다. 시계탑이 보이는 방이 었고 아주 훌륭했습니다. 삿포로역에서 진짜 가깝고 오도리 시계탑도 가깝습니다 아주 만족할만한 호텔입니다

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10

Akkadet

Feb 9, 2026

·

Stayed 1 night

The room is very clean and big space. The staff is very friendly and helpful. Good location and easy to walk to the JR Sapporo station.

10

Bettina

Oct 19, 2025

·

Stayed 3 nights

Hotel was walking distance from the Sapporo Station and to most of the downtown sights. Loved the lounge access which enabled us to enjoy a glass of wine/sake with local delicacies. I highly recommend upgrading to get this benefit. The room was definitely more spacious than our rooms in Tokyo and Kyoto. Loved how the hotel showcase local goods and ingredients. Staff was super kind and friendly. Will come back with our kids here someday!

10

Cassie

Jun 19, 2025

·

Stayed 4 nights

Great choice for a comfortable stay within walking distance to train station, parks, shopping and dining.

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Dining

Breakfast is widely liked for variety and local items. Some guests found it average, cold at times, crowded during peak hours, or repetitive over many days.

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8

????

Oct 15, 2023

·

Stayed 1 night

朝食が美味しい。種類も豊富

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10

woonwook

Jun 23, 2025

·

Stayed 4 nights

조식 맛집이에요. 삿포로역과 가깝고 오도리 공원과도 가까워서 이동에 편했어요. 조식은 좀 늦으면 대기하더라고요. 6시 50분쯤 내려가도 이미 줄 서 있답니다. ㅎㅎㅎ

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8

Barbara

Jun 1, 2025

·

Stayed 3 nights

Good location close to train station, cose to odori park. Hotel was very clean, breakfast average. Limited english knoledge of the staff.

10

Akkadet

Jan 26, 2026

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Stayed 3 nights

The room is very big. The interior is very cool and nice. The breakfast has good variety.

8

David

Nov 19, 2025

·

Stayed 2 nights

Breakfast buffet was excellent. Rooms are clean, though beds weren’t my favorite. Service and staff were great.

10

Dan

Nov 12, 2025

·

Stayed 3 nights

Friendly staff, nice lounge for relaxing during their happy hour, plenty of Japanese and western breakfast options on their buffet. Only downside was the music at breakfast (a little much in the morning). Comfortable room, reasonable size by Japanese standards.

10

Fumiko

Oct 16, 2025

·

Stayed 1 night

地元のものを多く取り入れた、美味しい朝食でした

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10

Kasamoto

Oct 31, 2025

·

Stayed 1 night

立地も良くオシャレ系ホテルでした。最上階の大浴場もよく、朝食ブッフェも品数多く、地元食材がふんだんに使われていました。

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10

Nigel

Oct 1, 2024

·

Stayed 5 nights

Great location within walking distance to Sapporo train station, and the nearby Odori Park, Clock Tower, etc. Room was very clean and well-maintained, which is not common nowadays. If there’s anything to nitpick, I would say the spread at breakfast. It was good, but can be better. The bath on the top floor was a nice respite after a long day. It looked out to the skyline. Perfect!

8

julian

May 15, 2025

·

Stayed 2 nights

The breakfast buffet was terrible All the food was cold The sausage, ham, fish - everything Including the rice The eggs were the worse - it was like rubber The miso soup tasted like raw miso not soup Other than that it is a nice hotel

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $70	9 $110	10 $85	11 $90	12 $98	13 $97	14 $128
15 $81	16 $81	17 $72	18 $98	19 $98	20 $102	21 $130
22 $117	23 $65	24 $66	25 $77	26 $95	27 $105	28 $133
29 $86	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
		1 $86	2 $92	3 $107	4 $125	5 $158
6 $86	7 $102	8 $102	9 $111	10 $103	11 $137	12 $188
13 $122	14 $109	15 $117	16 $117	17 $109	18 $163	19 $178
20 $152	21 $136	22 $157	23 $139	24 $215	25 $248	26 $234
27 $188	28 $188	29 $188	30 $188	31 $203

Cross Hotel Sapporo

Prices for Cross Hotel Sapporo

Monthly average prices

About this property

Location

Room options

Double Room

Semi Double Room (Shower Only)

4 Beds (2 Beds + 2 Sofa Beds), with Bonfire Experience

[Cross Floor] Double Room with

[Cross Floor] Deluxe Twin Room (2 Beds + Sofa Bed) with

Deluxe Twin Room (2 Beds + Sofa Bed)

Twin Room

Twin Room (Shower Only)

[Cross Floor] Deluxe Double Room with

Run of the House

[Cross Floor] Cross Suite Twin Room with

[Cross Floor] Cross Suite Double Room with

Run of the House, with Bonfire Experience

[Cross Floor] Superior Double Room with

+Run of House

Superior Twin Room (2 Beds + Sofa Bed)

Twin Room (Shower Only) with Bonfire Experience

Double Room, with Bonfire Experience

Superior Twin Room, with Bonfire Experience

Guest reviews of Cross Hotel Sapporo

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Cross Hotel Sapporo

Considering this hotel for your Sapporo trip?

Prices for upcoming dates