Name: Hotel Gracery Sapporo
Address: Chuo-ku Kita 4-jo Nishi 4-1, Sapporo City Centre, Sapporo, Japan, Sapporo, Ishikari, Japan
Rating: 8.4

Guest reviews

8.4

Very good

Based on 11,561 verified reviews

Who stays here?

Business

21%

Couple

21%

Family

27%

Group

13%

Solo

15%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Gracery Sapporo, travelers consistently praise the unbeatable location beside JR Sapporo Station with underground access, helpful staff, and a popular breakfast, while noting compact rooms, some dated fittings, and occasional housekeeping lapses or operational hiccups at check-in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

June

Apr 11, 2026

·

Stayed 2 nights

Hotel looks great. Room is nice and clean but space is tight. There’s nowhere to put your luggage. Staff is helpful. It is next to Sapporo station, very convenient.

6

Jango Nai Ping

Apr 9, 2026

·

Stayed 1 night

3 minutes walk from Sapporo terminal that is very convenient

10

Tom

Feb 16, 2026

·

Stayed 3 nights

Nice room, ultra convenient

8

Donovan

Feb 12, 2026

·

Stayed 7 nights

The room was nice, the bed felt kind of uneven in certain spots and the bathtub felt kind of flimsy to stand in, I thought I was going to break it by standing on it lol. It didn't though.

8

Sheung Yue Kelvin

Feb 2, 2026

·

Stayed 6 nights

We arrived one day late because of flight cancellations, they helped us book us in properly. Hotels.com didn’t help at all but the hotel staff were very helpful. I would recommend booking through their system instead of though Hotels.com

Chuo-ku Kita 4-jo Nishi 4-1, Sapporo City Centre, Sapporo, Japan

Location

A stay at Hotel Gracery Sapporo places you in the heart of Sapporo, within a 15-minute walk of Hokkaido University and Odori Park. This hotel is 0.7 mi (1.2 km) from Tanukikoji Shopping Street and 16.7 mi (26.9 km) from Jozankei Hot Spring.

Sapporo JR Tower(0.3 miles)

Hokkaido University(0.3 miles)

Former Hokkaido Government Office Building(0.4 miles)

Soseigawa Park(0.4 miles)

Sapporo Clock Tower(0.5 miles)

JR Sapporo Hospital(0.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 03:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of JPY 1500 per night. Parking is limited, and height restrictions apply.

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 3000 per person.

Check-in is from 2:00 PM to 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The hotel is centrally located in Sapporo, within a 15-minute walk of Hokkaido University and Odori Park. It is approximately 0.7 miles from Tanukikoji Shopping Street and 16.7 miles from Jozankei Hot Spring. Public transport options are available nearby.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Cribs (infant beds) are available for a fee of JPY 1080 per night. Advance request or confirmation may be required for availability.

Hotel Gracery Sapporo

Amenities

Property description