Extended Stay America Suites - Charleston - Northwoods Blvd

Nothing like the pictures

Spacious & clean room. Clean bathroom as well. Full kitchen was especially useful. Well-lit parking lot.

There is a cooktop, microwave, and fridge and lots of cabinets and storage. There are no cups, dishes, utensils, or pots and pans. Be sure to bring your own.

Came in late on Friday, no bugs, clean-ish room, but woke the next morning with a huge puddle of water across the kitchen area. I cleaned it, informed front desk ( who was very nice man, I believe worked overnight or 3 to 11 shift), and told him we would be gone all day so they could swap the fridge since there were no rooms available to move too. Returned that night around 730-8pm(Saturday) to 2 fridges in the middle of the floor of our room. Returned to desk to finally get the broken fridge out of the room, but no one ever returned to clean the water or move the other fridge( which my husband had to do.) so I paid for a fridge I didn't use the whole trip, a floor that water seeped out of when you stepped on it (even by the bed), and no heat due to the air conditioner not working correctly. If it weren't for the one nice man there who tried to make it work, I would have left.

Staff was very rude and disrespectful