Name: Haven Inn & Suites
Address: 1222 West Spring Street, Monroe, Georgia, United States of America, Monroe, Georgia, US
Price range: US$100–US$142 per night
Rating: 6.94

What guests think

Across reviews of Haven Inn & Suites, guests describe mixed stays, with recurring reports of strong smoke or musty odors, dated rooms, and inconsistent housekeeping, alongside some mentions of clean rooms.

Many comments cite broken or unreliable room features such as HVAC, plumbing, doors, outlets, and lighting, plus variable Wi‑Fi and mixed noise levels. Service ranges from curt or unhelpful to quick and supportive, and a few report slow check-ins or room-type mix‑ups. Some appreciate affordable pricing, a quiet stay, and the well‑lit parking, with a couple noting it may be the only option in town. Expect basic lodging with significant variability between rooms and stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

10

Allison

11 May 2025

·

Stayed 1 night

Well lit parking lot with plenty of spaces, clean room and nicely furnished room with A/C, clean bathroom and shower with good water pressure and hot water. I appreciated the friendly staff and easy check in and check out experience. Would stay again.

6

MARSHA

16 Apr 2025

·

Stayed 3 nights

Friendly, caring staff. Needed to see several rooms before choosing a decent one that didn’t smell “musky”. Lacks basic amenities such as hot water in rooms or lobby. No seating in lobby. Charges the same nightly rate as a full service hotel. Without basics, rate should be less.

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Cleanliness

Cleanliness is inconsistent: several guests report dirty rooms, stained or threadbare linens, unclean bathrooms, strong smoke or musty odors, and occasional pests, while others found their rooms and bathrooms clean.

Related guest reviews

2

Brandy

15 Jul 2025

·

Stayed 1 night

The shower door fell on me the moment I opened it, blow dryer broke, towels dirty.

10

Allison

11 May 2025

·

Stayed 1 night

Well lit parking lot with plenty of spaces, clean room and nicely furnished room with A/C, clean bathroom and shower with good water pressure and hot water. I appreciated the friendly staff and easy check in and check out experience. Would stay again.

2

Maury

14 Oct 2024

·

Stayed 1 night

The check in was slow, staff was curt and not friendly. Room was antiquated, threadbare sheets, dirty carpet, and holes in curtains.

10

shumaria

10 Mar 2025

·

Stayed 1 night

Great customer service and the room was clean

4

Galen

14 Oct 2023

·

Stayed 1 night

This seems like a place locals come to have a party or do drugs. People were very loud. The room smelled clean but the bathroom wasn't very clean. Hair in the shower. At 4 am the room next door tried to open the adjoining room door. We stayed here because it was the least expensive option. I'd think twice if I had to do it again.

4

Eric

6 Sept 2023

·

Stayed 1 night

Nasty! Roaches all over the room. Stains all over the bathroom wall. Refrigerator smelled old and musty.

2

Robert

21 Sept 2025

·

Stayed 1 night

HVAC system for the room did not work. Room was dirty

4

Amber

16 Nov 2024

·

Stayed 1 night

The carpet was dirty under the ac. The jacuzzi tube didn’t work and the hotel smelled like an ashtray.

4

Carol

4 Oct 2025

·

Stayed 1 night

The room was stinky and smelled old

4

Tommy

14 Oct 2023

·

Stayed 1 night

Very old dirt rooms, furniture was tattered and dirty would not recommend this hotel at all

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Rooms

Rooms feel dated, with frequent maintenance problems (HVAC, plumbing, doors, outlets, lighting), variable Wi‑Fi, and mixed noise levels; some guests also reported room-type mismatches or missing promised features.

Related guest reviews

2

Brandy

15 Jul 2025

·

Stayed 1 night

The shower door fell on me the moment I opened it, blow dryer broke, towels dirty.

6

Lynn

26 Jun 2023

·

Stayed 2 nights

Very shabby but reasonably clean. Things on the verge of not working like very slowly draining sink and fluorescent lights in bathroom that take 10 minutes to light up, The rate was too high for what you get,

2

Allison

12 May 2025

·

Stayed 1 night

I paid for an upgraded room, the honeymoon suite with king bed with the spa tub, and I received a tiny room with regular shower and king bed that has three pillows with a recliner chair. I got a better room when I paid less for a queen bed. Very disappointed and feel very scammed.

2

Thomas

8 Jun 2023

·

Stayed 2 nights

refridge/ freezer had a couple inches of ice no room to put anything in freezer. no YiFi in room. had problem with TV

8

Faith

19 Mar 2025

·

Stayed 1 night

There was a leak in ceiling above shower that must have been there awhile as it had colored the sheet rock. I got cold drips on me during my shower.

8

Jensen

9 Feb 2025

·

Stayed 1 night

Rooms were affordably priced and had adequate amenities. The water was hot and the room was clean. The building is pretty quiet which is a plus

2

Virgil

27 Mar 2023

·

Stayed 3 nights

The room was ok. But the ac was broke upon arrival. I called and asked for it to be fixed and when they came it worked for maybe 3 hours. The last night of my stay was so hot in the room that i actually went and slept in my car for air.

6

fred

4 Jan 2023

·

Stayed 19,356 nights

Okay for price, friendly staff, clean room however groundfault outlet at sink inoperative...a real safety concern

6

Larry

29 Mar 2022

·

Stayed 2 nights

Hotel was decent. Neat and tidy. However, the walls were thin and I could hear everything that went on in the adjacent rooms. I could also hear every footstep in the room above.

2

Robert

21 Sept 2025

·

Stayed 1 night

HVAC system for the room did not work. Room was dirty

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Service

Service feedback is mixed: some guests found staff friendly, helpful, and accommodating, while others experienced curt interactions, slow check-ins, refusals or lack of follow‑through, and intrusive entries.

Related guest reviews

2

Jennifer

8 Oct 2023

·

Stayed 1 night

The woman told me she didn't have a room for me. I tried to show her my confirmation number, and she said it didn't matter, that she didn't have any rooms. No apology, no over of assistance in any way the lobby had a bad odor and there was old furniture piled up on the sidewalk in front of the lobby.

10

Allison

11 May 2025

·

Stayed 1 night

Well lit parking lot with plenty of spaces, clean room and nicely furnished room with A/C, clean bathroom and shower with good water pressure and hot water. I appreciated the friendly staff and easy check in and check out experience. Would stay again.

2

Maury

14 Oct 2024

·

Stayed 1 night

The check in was slow, staff was curt and not friendly. Room was antiquated, threadbare sheets, dirty carpet, and holes in curtains.

10

Casey

18 Jun 2022

·

Stayed 1 night

The friendliness of the staff exceeded my expectations and everyone was very polite about any questions I had. Food establishments were probably the most convenient for me I’ve had in a long time of my traveling to officiate baseball games.

2

Janel

11 Feb 2023

·

Stayed 2 nights

No towels, room had not been cleaned, noisy, had housekeeping walks on in never knocked when she changed trash, then maintenance or whomever the 2 guys were walked in my room as I was in the shower. Deserve refund after this

4

Sharon

10 Aug 2025

·

Stayed 1 night

Check in not welcoming, and was treated as if we were going to steal towels or smoke in the room. Rude front desk. The only decent thing about this hotel is that the wifi worked.

10

Keshia

21 Dec 2024

·

Stayed 2 nights

It was a last minute reservation and they accommodated us very well

2

Lewis

9 Jan 2024

·

Stayed 1 night

The toilet didn't flush or work the room was nasty the sheets were dirty and the pillowcases were dirty also!! Very dissatisfied and they would not even give us our money back!!

2

Orlando

24 Aug 2023

·

Stayed 1 night

The stay, for one night, was terrible. From the entrance the cigarette smell is awful, the person at the reception was smoking when I arrived. The room, a non-smoking room, smelled of cigarettes and dampness. The room could be comfortable. When I checked out, I had to wait more than 5 minutes for someone to come to the front desk even though I rang the bell more than 5 times. I would not recommend it but it is the only one in town.

6

Pobtsuas

9 May 2022

·

Stayed 3 nights

Bed was ok. very dusty on and around the bathroom mirror, floor very dusty. Reserved this room for couple, but they provide ONLY one towel. Front desk refused to give me a 2nd towel when I walk up to the front desk. All she tells me that they ran out of towel. But later on that evening. Someone did bring a towel. Very pool services.

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Location

A few reviews note it may be the only option in town.

Related guest reviews

8

Ruth

12 Aug 2023

·

Stayed 1 night

The only place in town

2

Orlando

24 Aug 2023

·

Stayed 1 night

The stay, for one night, was terrible. From the entrance the cigarette smell is awful, the person at the reception was smoking when I arrived. The room, a non-smoking room, smelled of cigarettes and dampness. The room could be comfortable. When I checked out, I had to wait more than 5 minutes for someone to come to the front desk even though I rang the bell more than 5 times. I would not recommend it but it is the only one in town.

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Dining

On-site options are limited, with repeated mentions of no coffee or breakfast and reliance on vending machines; otherwise, guests use nearby restaurants.

Related guest reviews

10

Casey

18 Jun 2022

·

Stayed 1 night

The friendliness of the staff exceeded my expectations and everyone was very polite about any questions I had. Food establishments were probably the most convenient for me I’ve had in a long time of my traveling to officiate baseball games.

6

Bill

8 May 2023

·

Stayed 2 nights

No coffee or food bar , snacks in vending machine too expensive, not sure they were legal

2

Andrea Darlene

22 Sept 2022

·

Stayed 1 night

This place sucks. I was susposed to get the vip package to include a room with a jacuzzi tub....the room i got had a half of a bed, even less of a comforter, no coffee in rhe morning, no cable, barely wifi, and not even a tub at all. I dont understand.

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Month	Average price
January	US$81
February	US$83
March	US$80
April	US$84
May	US$80
June	US$85
July	US$80
August	US$79
September	US$86
October	US$88
November	US$89
December	US$82

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $103	16 $101	17 $101	18 $101	19 $101
20 $101	21 $101	22 $101	23 $103	24 $101	25 $142	26 $108
27 $101	28 $101	29 $103	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $101	2 $101	3 $101
4 $103	5 $101	6 $100	7 $101	8 $101	9 $101	10 $101
11 $101	12 $101	13 $101	14 $103	15 $101	16 $100	17 $100
18 $100	19 $101	20 $100	21 $101	22 $101	23 $101	24 $100
25 $101	26 $101	27 $101	28 $103	29 $100	30 $100	31 $101

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Standard Room, 2 Queen Beds, Smoking

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed, Smoking

Standard Double Room

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Haven Inn & Suites

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Prices for upcoming dates