Pullman Santiago El Bosque

Excellent hotel, great location and amazing staff.

Excelente

The Xperia ce was very good and service was excellent

Excelente

The location of the hotel was terrific near restaurants and shopping. The breakfast buffet was outstanding, many options and flexible hours. We had several issues - 1) we were assigned a room and when we used the key to open our room, someone else was already in the room. We went down to reception and they gave us another room and a drink coupon for their mistake. When we went to use the drink coupon, it was limited to minimal options. 2) There was a constant leak on the bathroom floor when the shower was used as well as an area that seemed corrosive, not up to the standard of the hotel. 3) When the maid came in to make up the room, she did not provide any additional hand or wash cloths and kept a dirty one that we had used and hung on the towel bar to reused. They were very accommodating about holding our luggage for a late flight and most of the staff was extremely friendly and helpful.