Name: SpringHill Suites by Marriott Saginaw
Address: 5270 Fashion Square Boulevard, Saginaw, Michigan, United States of America, Saginaw, Michigan, US
Price range: $107–$249 per night
Rating: 8.5

What guests think

At SpringHill Suites by Marriott Saginaw, travelers praise friendly staff, spacious rooms with practical layouts, and a convenient location near shops, restaurants, and the highway, while also noting recurring facility issues that may affect pool, hot tub, and gym use.

Cleanliness is often solid, but some guests report missed housekeeping, stained linens, pests, and wear like peeling wallpaper. Room comfort is generally good for families, though lighting can be dim, bedside switches are limited, and door slams or hallway noise are mentioned. Check amenity status before booking if pool or gym time is important to you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews cite issues with the pool and hot tub (closures, cold or overly chlorinated water, or cleanliness), along with broken gym equipment and occasionally concerning elevators. Some guests enjoyed the outdoor fire pit and noted the pool area can be clean.

Related guest reviews

10

Kimberly

Oct 19, 2024

·

Stayed 2 nights

All of the staff were great. The hotel was very clean. The evator felt a little unsafe.

8

Amy

Mar 24, 2024

·

Stayed 3 nights

Pluses: the room was clean and updated. Breakfast was very good. Staff were very friendly. Negatives: The exercise equipment was broken. The hot tub was overly chlorinated and foamy and unusable.

4

Mary

Feb 2, 2025

·

Stayed 1 night

Booked this location as it was one of the only hotels in Saginaw with a hot tub as that was the one request for our trip. Hot tub was colder than the pool and staff acted like it was no big deal. Upon checkout I was told they have been having that issue for a while now and there was nothing they could do as I booked third party for my stay.

6

Megan

Mar 21, 2025

·

Stayed 1 night

Would have been nice if we were told the pool and hot tub were closed before booking. Went with my 2 sons and booked this hotel for the pool and hot tub and even paid extra just to check in and find out they were out of commission

6

Deanna

Jan 10, 2026

·

Stayed 1 night

Hot tub was out of order. Wish i would of known before booking.

8

Tina

Jul 1, 2024

·

Stayed 8 nights

Even though the parking lot was being worked on parking was pretty easy. The front desk associate that was there on the day I checked in needs to speak more clearly and bit louder I had a hard time understanding her. My room was very nice and clean but the housekeeping staff needs to pay attention to the rooms that are assigned to be cleaned on the assigned day and if you make the mistake of starting to clean a room that was not assigned to be cleaned just finish it and make sure you take your cleaning supplies with you when you're done. And please fix the elevator door the sensor didn't always work and the door closed on my arm. And even though the front desk associate on the day I checked out was super nice I think wearing a crop top, leggings, slides and a backpack is not very appropriate or professional. Despite those minor issues I really did have a nice stay and I would stay again not only to see if things have improved but I believe in second chances. I really liked the set up of the room I had it was really comfortable and I liked that the bathroom was separate from the shower room it felt like a studio apartment the continental breakfast was really good. Thank you for the most part a lovely stay.

8

Paul

Oct 25, 2023

·

Stayed 4 nights

The room was very clean, but there was very little storage space even for just two people. We had to leave some of our clothes in our luggage. The room was poorly lit and the bed was not very comfortable. The temperature was comfortable because we could set it as we liked.The hot tub was warm (not hot) and the jets didn't work. The outdoor fire was nice, but it was lit only on the Thursday we arrived and not the remaining 3 days. The hot breakfast consisted of runny oatmeal, scrambled egg patties, and breakfast sausage patties. The cold breakfast consisted of prepackaged muffins, bagels, yogurt, and breakfast cereal. Some of the staff was rude, but most of them were very friendly.

8

Jennifer

Nov 10, 2024

·

Stayed 2 nights

We liked the hot tub and gas fire outside!

4

Tiffany

Nov 25, 2023

·

Stayed 1 night

This property was far below my standards for the cost. The hot tub was filthy. There was a line of dirt on my daughter’s shoulders after getting out of the hot tub. Also almost no towels in the pool area and those that were provided were very small. There were two treadmills and one was out of order. There were no sanitation wipes to clean the fitness equipment after being used. There were literally three bags of chips in their little “store” in the lobby where you could purchase late night snacks. There were five people in the room that were accounted for in the reservation but only three large bath towels. Overall, would not stay here again.

10

Lori

Aug 3, 2023

·

Stayed 3 nights

Excellent front desk experience. Clean and quiet. Two out of three machines in work out room did not work. Hot tub was cold.

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Cleanliness

Many guests found the hotel clean, but recurring reports note missed housekeeping, stained bedding, pests, and worn or aging finishes (e.g., peeling wallpaper, mold in pool area). Overall cleanliness feels mixed across stays.

Related guest reviews

8

Jacob

Mar 29, 2025

·

Stayed 1 night

Room was nice but stains on sheets.

6

Henry

Mar 24, 2024

·

Stayed 1 night

Right in the center of stores and restaurants. The rooms needed to be cleaner the in door pool was freezing and the jaquezz was filthy scrub around the edges and toilet paper was in it

4

Donna M.

Jun 29, 2024

·

Stayed 1 night

In the morning we found the window wall, our luggage and the bed all had black ants. The response from the front desk…. Oh, we will notify maintenance. We have been itching all day.

8

Rosemary

Sep 24, 2024

·

Stayed 1 night

The place was great! However, I never give hotels an excellent rating for cleanliness because the cleaning isn’t thorough enough. I’m always finding hair in the shower or stains whether on the exercise equipment or on the furniture. Please take the time on slow days to conduct a more thorough cleaning.

8

Nathaniel

Apr 13, 2024

·

Stayed 1 night

Door was hard to open, toilet was dirty on the inside. Could have been cleaned a lot better but overall an ok place to stay.

6

Matthew

Oct 7, 2024

·

Stayed 1 night

We have stayed here many times before, but this time the check in was ok. Definitely not a warm greeting. She was there to just “do her job” for sure. The drinking fountain in the pool area is covered in mold as were the air vents above the hot tub. Our room was clean and comfortable but the light was burned out above the refrigerator and the upholstered headboard was torn in several places.

6

Shanece

Sep 15, 2024

·

Stayed 3 nights

Everything was standard. They never came to clean our room our entire stay. We tried to eat breakfast one morning but the turkey sausage was pink. The front desk staff were polite and helpful at all times.

10

susan siu kuen

Aug 23, 2024

·

Stayed 1 night

Loved our stay, lots of parking, very clean hotel & good options for breakfast

6

Andrea

Feb 4, 2024

·

Stayed 1 night

Very nice hotel! The hotel room could have been a little cleaner … hairs on the bathroom floor and the nightstand wasn’t clean. The room was pretty dusty, other than that everything was great .

8

Virhel

Dec 13, 2024

·

Stayed 5 nights

Had a bug on my bed when I got back

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Rooms

Rooms are spacious with a practical layout—often separating the shower and toilet—making them convenient for families. Some guests noted dim lighting, limited bedside switches, and noise from slamming doors or neighboring rooms, plus mixed pillow and mattress comfort.

Related guest reviews

8

BEN

Sep 20, 2024

·

Stayed 1 night

Close to shopping, food options. Did not like that you can hear other guests through the walls Some guests did not keep rhe quiet time, they were running in the hall screaming and slamming doors

10

kyella

Jan 2, 2025

·

Stayed 1 night

Spacious room.

6

Robert

May 6, 2024

·

Stayed 1 night

The hotel was very clean. Our bed was very hard. Like sleeping on a board. The room was spacious. No place for a light by the bed for reading.

10

Barbara

May 16, 2025

·

Stayed 1 night

The unique room arrangements were very accommodating.

8

Beth

Feb 29, 2024

·

Stayed 1 night

Not enough outlets in the room. Low lighting. Bad pillows. Otherwise, nice.

10

Kim

Dec 13, 2024

·

Stayed 1 night

Room was very nice & clean, but the bathroom set up was really weird. Toilet & pedestal sink in like a little closet. Bathroom had tub/shower combo with a sink & large countertop but there was a deep clothes closet between the 2 bathroom areas - weird! The lighting in both bathrooms was poor for doing makeup though.

10

Jessica

Jul 4, 2024

·

Stayed 1 night

The layout of the room is really nice.

10

Kristy

Apr 9, 2023

·

Stayed 3 nights

The room set-up was nice and large. And 2 queen beds versus just offering king options is a plus. (No parent wants to share with a long gangly teen.)

8

Suyon

Jul 27, 2023

·

Stayed 2 nights

I liked the layout of the room, especially the separate shower and toilet rooms which made getting ready easier for two people. One thing that was odd about the room was not having a lamp next to the nightstand or a light switch next to the bed so I don't have to out of bed to turn off the light.

6

Dana

Jul 21, 2024

·

Stayed 2 nights

Size hand layout of the room Room doors slam shut. Annoying at night when trying to sleep

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Service

Staff are widely described as friendly, accommodating, and professional. A few reviews mention check in delays or errors, key or deposit issues, and an isolated report of rudeness.

Related guest reviews

6

Robin Angela

Feb 9, 2025

·

Stayed 2 nights

I was checked into the wrong room. Instead of changing keys to the correct room, I was given keys for the wrong room. In middle of night, folks who reserved room (2 beds and couch) arrived and were also given keys to the room. The clerk never chzz ad need the registry to show I was in the room. I had requested one bed.

10

Maribel

Dec 26, 2023

·

Stayed 1 night

The receptionist was exceptional. She had a very friendly attitude and a great smile.

8

Justin

Apr 1, 2025

·

Stayed 1 night

Great courteous, helpful, and super polite staff, facilities and room weren’t too bad, but could use an update sooner than later. Overall had a great stay that can’t be beaten for the price.

2

Kara

Jan 28, 2024

·

Stayed 4 nights

There was cereal in the couch, dirty wash rags on the bar, hair all over, stains on the sheets and keys from the previous guests on the TV stand when we got to the room. Loud guests and unhelpful and rude desk clerk. Asked for help and she escalated the situation by being so rude. She resulted to name calling and even called my cell phone to harass me.

10

Kimberly

Apr 19, 2024

·

Stayed 14 nights

Amazing staff!

10

Nikki

Jan 18, 2025

·

Stayed 1 night

Jojo, at the front desk, was so nice when we arrived. Very helpful and accommodating.

10

Ann

Mar 2, 2025

·

Stayed 5 nights

Friendly people at the front desk. I was given water bottles when I asked about buying water.

10

Megan

Nov 30, 2024

·

Stayed 2 nights

The staff at this hotel was some of the friendliest I have ever come across in my travels. Excellent!

6

Hannah

Apr 21, 2024

·

Stayed 1 night

No one was at the check-in counter when we got there. We waited roughly 5 minutes before anyone came up. That being said, the lady working the desk was very nice. They were having issues with keys not working and running out of keys. She had to go to a neighboring/sister hotel to get us a key. It worked fine though thankfully. Check in took roughly 20 minutes or so the whole way around. Also there were quite a few families with lots of kids hanging out in the lobby when we got there, so it was very loud! This was at 9:30pm. The hotel itself is pretty clean, so no complaints there. The elevator is a bit sketchy, but most are at hotels.

10

Cheryl

Aug 19, 2024

·

Stayed 1 night

Very nice and professional staff! Easy check in, nice room, great amenities nearby. Well done!

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Location

Convenient setting near the highway, shopping, restaurants, and local venues. Works well for quick stays and errands around Saginaw.

Related guest reviews

10

Jonathon

Jul 30, 2024

·

Stayed 1 night

Great hotel in a convenient location!

10

Jackie

Aug 6, 2024

·

Stayed 1 night

Staff is super friendly and the facility is clean. Situated in a convenient location with lots of restaurants and shops nearby.

10

Ronald

Sep 12, 2023

·

Stayed 2 nights

Clean rooms and convenient location close to lots of restaurants.

8

April

Nov 11, 2024

·

Stayed 1 night

It was close to our venue, plenty of food options and shopping near by

10

Anna

Feb 14, 2025

·

Stayed 1 night

Nice hotel conveniently located.

10

Jessica

Jul 3, 2023

·

Stayed 1 night

Highly recommend. Shopping area close by. Staff was extremely friendly and the hotel was nice and clean.

8

Karen

Dec 30, 2023

·

Stayed 1 night

Will stay again, great location, parking and close to everything.

10

Jeremy

May 7, 2023

·

Stayed 2 nights

Friendly staff and close to everything

8

Porsetta

May 30, 2023

·

Stayed 2 nights

Our stay at Springhill was great. It's in a good location and very close to restaurants and shopping. The hotel is clean. We always stay here when we are visiting family in Saginaw. This is our go to hotel. You won't be disappointed.

10

Rachael

Apr 21, 2024

·

Stayed 1 night

Was a nice hotel! Close to the highway

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Dining

Breakfast feedback is mixed: many found it good with a decent selection, while others called it limited or inconsistent, citing undercooked or still frozen items and hours that felt early.

Related guest reviews

8

Jeff

Sep 24, 2024

·

Stayed 2 nights

Seamed like a nice property Breakfast wasn’t great but ok

6

Blanche

Sep 24, 2024

·

Stayed 1 night

The staff is generally friendly, pleasant and helpful. I was disappointed that whole milk or cream was not among the coffee addition options, no adult beverages were available for purchase and the hotel was out of bottled water when I checked in and the next day. Power outlets at my desk did not work. I did enjoy the variety of breakfast options and will consider staying again. Colleagues stayed at nearby hotel.

10

Tyler

Apr 28, 2024

·

Stayed 2 nights

Good hotel, close to shopping and highway. Jacob was very friendly with everyone during breakfast!

6

Juliette

Aug 26, 2024

·

Stayed 1 night

The breakfast was VERY limited and the breakfast "sandwiches" they offered were individually wrapped and still frozen on the inside. They really need to step it up. Very disappointed.

10

Jeff

Sep 10, 2024

·

Stayed 1 night

Rooms and facilities were great and will definitely consider booking here again if the opportunity arises. Only comment I can make is the complimentary breakfast hours. 6:30am to 9am wasn’t long enough for us to consider as we enjoy sleeping in when we can. Extending the breakfast to 10am (which most others hotels we have used) would have been better.

10

Elvida

Feb 25, 2023

·

Stayed 1 night

The hotel room was nice and spacious. We enjoyed the soft beds and the ability to watch Netflix. The staff was very inviting and they had a nice selection of snacks to purchase. My grandma and I enjoyed fresh coffee in the morning. The only area of improvement would be the quality of the hot breakfast that is offered during the week. But the cold breakfast options were good like fresh yogurt and fruit.

8

Shannon

Jul 7, 2023

·

Stayed 3 nights

The staff was wonderful! Hotel was clean, quiet and safe. Our room was spacious. We had a refrigerator and microwave in the room. They have 2 outdoor areas that are nice. One of them had a fire pit. We didn’t use the hot tub , pool or fitness center. Free breakfast wasn’t the best but there are restaurants that serve breakfast with in walking distance. Overall, we liked the hotel and would recommend it.

10

Jennifer

Sep 4, 2023

·

Stayed 1 night

The staff are very friendly and welcoming! Check-in was quick. The property is very clean, updated, family friendly. Breakfast was nice. There were a lot of options. Our room was very clean and the beds are very comfortable.

8

Paul

Oct 25, 2023

·

Stayed 4 nights

The room was very clean, but there was very little storage space even for just two people. We had to leave some of our clothes in our luggage. The room was poorly lit and the bed was not very comfortable. The temperature was comfortable because we could set it as we liked.The hot tub was warm (not hot) and the jets didn't work. The outdoor fire was nice, but it was lit only on the Thursday we arrived and not the remaining 3 days. The hot breakfast consisted of runny oatmeal, scrambled egg patties, and breakfast sausage patties. The cold breakfast consisted of prepackaged muffins, bagels, yogurt, and breakfast cereal. Some of the staff was rude, but most of them were very friendly.

10

Blair

Feb 11, 2025

·

Stayed 1 night

Check in was great, breakfast was good. Descent price.

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Month	Average price
January	$124
February	$122
March	$124
April	$127
May	$149
June	$156
July	$157
August	$182
September	$174
October	$166
November	$150
December	$140

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $204	16 $204	17 $190	18 $177	19 $197
20 $122	21 $160	22 $148	23 $145	24 $147	25 $241	26 $148
27 $113	28 $137	29 $138	30 $147

Su	Mo	Tu	We	Th	Fr	Sa
				1 $158	2 $166	3 $186
4 $115	5 $136	6 $147	7 $130	8 $137	9 $155	10 $160
11 $111	12 $130	13 $144	14 $135	15 $138	16 $249	17 $209
18 $111	19 $129	20 $139	21 $213	22 $132	23 $148	24 $168
25 $107	26 $138	27 $159	28 $179	29 $156	30 $177	31 $169

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed

Studio, Multiple Beds

Studio, Multiple Beds (Mobility Hearing Access, Roll-In Shower)

Studio, Multiple Beds (Mobility Hearing Accessible, Tub)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott Saginaw

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Prices for upcoming dates