Name: Holiday Inn Express Hotel & Suites Chattanooga Downtown by IHG
Address: 440 West Martin Luther King Boulevard, Downtown Chattanooga, Chattanooga, Tennessee, United States of America, Chattanooga, Hamilton County, US
Price range: $92–$252 per night
Rating: 8.4

What guests think

At Holiday Inn Express Hotel & Suites Chattanooga Downtown by IHG, travelers praise clean, comfortable rooms, friendly staff, and a convenient location near downtown and the interstate, while noting drawbacks like paid parking, road noise, and occasional maintenance issues.

Breakfast is widely liked, though several guests saw items run out or the area get crowded. Cleanliness feedback ranges from very clean rooms to reports of odors, pests, and housekeeping misses. Expect a convenient base near downtown with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an indoor pool and a small fitness area, but guests report the pool being cold, under maintenance, or closed at times, plus occasional broken entry doors or ice machines. Parking often carries an added fee managed by a third party.

Related guest reviews

10

Frank

Jul 20, 2025

·

Stayed 1 night

Helpful staff. Pool and fitness area. Can walk to everything in Chattanooga from here and also right next to the interstate.

4

Christopher

Jul 11, 2025

·

Stayed 1 night

The motel was not bad. However they charge you $15 to park in their parking lot. Ive never had to pay to park in a normal hotel parking lot before. There is no reason to make you pay, other than to increase profit. You dont even notice the paid parking in the description of the hotel unless you are really paying attention.

10

Alicia

Jun 18, 2025

·

Stayed 1 night

Very clean. Nice pool. Great breakfast.

2

Wilmar

May 9, 2025

·

Stayed 2 nights

When I reserved the hotel I wasn't advise about the parking fees... The hotel rent their parking lot to a third party company and you have to pay for parking...the bad thing is that you don't know how much you will be charged until check out...you have to provide your credit card info and then get charged... This is unbelievable, how in the world a hotel rent their parking to a third party company to get their guest charged for parking... There are plenty of good and better hotels in the area w/o parking fees or some charges just 10 dollars per night.

10

Stephanie

Apr 4, 2025

·

Stayed 1 night

Pool was nice and warm. Breakfast was good. Quiet and clean and easy to walk the town.

10

Andrea

Mar 28, 2025

·

Stayed 1 night

Staff was very friendly and helpful! Served breakfast early for me and my kids who were leaving early to continue on our trip to Florida. Pool was clean and warm. Safe location!

8

Robert

Jul 6, 2024

·

Stayed 1 night

Front automatic door was broken; excellent staff and facilities!

8

Clint

Jun 30, 2024

·

Stayed 2 nights

For the money, the front door is an automatic door that should be fixed. There was a sign to manually open and close that looks to have been there a while. And the ice machines didn’t work on our floor and there was plenty of room for more than one ice machine. And the breakfast area is apparently too small, and need some other drink options other than coffee or milk.

10

Gregory

Jul 10, 2023

·

Stayed 1 night

The indoor pool was nice. It's convenient location to downtown and less costly.

6

David M.

Jan 28, 2023

·

Stayed 1 night

We selected the hotel for the indoor pool, and upon arrival found out the poolheater wasn't working and the water was icy. Booking through Expedia meant we couldn't cancel and go to a different hotel.

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Cleanliness

Many reviews praise very clean rooms and common areas, yet others note odors, pests (ants or gnats), and missed details like dirty tubs or floors, indicating inconsistent housekeeping and maintenance.

Related guest reviews

10

Brandi

Oct 31, 2025

·

Stayed 4 nights

The room was clean and was always restocked as needed! The room was spacious, clean and the staff was very friendly!

10

Steve

Oct 24, 2025

·

Stayed 7 nights

Clean room, clean floors and parking lot and pool area.

8

Kimberly

Oct 23, 2025

·

Stayed 2 nights

The room could've been a little cleaner. As soon as we walked in, there was a stench; the smell of mildew. The mattress had stains on the side that were very visible. the bathroom was not as clean as it could be and the refrigerator was nasty. Other than that, our stay was good.

10

Jennifer

Oct 16, 2025

·

Stayed 1 night

Clean rooms and friendly staff

4

Erica

Aug 4, 2025

·

Stayed 2 nights

Had to change rooms due to room being filthy and had an odor. Moved tk secondroom and it was still dirty but not as dirty and it didnt habe an odor. Some staff was a little unsettling but they workedhard and tried to keep everyone happy

8

Ashley

Aug 3, 2025

·

Stayed 1 night

Overall we had a fun time, we did have to kill a few ants in the bathroom and the bathtub was not so clean.

10

Summer

Jun 23, 2025

·

Stayed 1 night

Very clean and pleasant stay.

10

Julia

Nov 29, 2024

·

Stayed 1 night

Very clean throughout the entire hotel. Location was great. In the city but away from the high traffic areas. Would definitely stay again.

2

Jonathan

Nov 2, 2024

·

Stayed 2 nights

I found a needle under the bed

4

Stephanie

Feb 4, 2024

·

Stayed 2 nights

The room was dirty especially the floors! Hair etc in the bathroom floor and you could tell the carpet wasn’t vacuumed! The shower had a constant drip! The staff seemed confused, even gave a guy the key to a room that was occupied already!

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Rooms

Rooms are generally spacious with comfortable beds, but recurring issues include loud or weak A/C, TV malfunctions, broken shades, fridge leaks, thin walls, and road noise; Wi Fi can be unreliable.

Related guest reviews

8

Erika

Aug 17, 2025

·

Stayed 1 night

The rooms was clean and comfortable. We were disappointed that we had to pay for parking which should be provided if you are a guest. Breakfast was good. A bit of road noise as it was close to a highway but good for getting back on the road.

6

Emanuel

Aug 11, 2025

·

Stayed 1 night

TV speakers were blown out and the screen was stuck on blue.

4

Jonathan

Apr 7, 2025

·

Stayed 2 nights

The hotel is located next to a very busy street with a lot of loud truck traffic. Our room was on the street side instead of the parking lot side, so we did not get much sleep. Additionally, the air conditioning in the room sounded like a jet engine taking off every time it started, so it kept waking us during the night. The furniture in the room was sticky for some reason, and the bathroom did not have any soap or towels when we arrived. The breakfast was fine and the staff was friendly. This was a disappointing experience overall, as we really like most Holiday Inn Expresses.

6

Christie

Apr 6, 2025

·

Stayed 2 nights

Stray hairs in room. AC unit super loud. Road noise overnight. Desk agents very polite and efficient but not very professional looking. Didn’t ask for id to replace my room key.

6

Maria

Feb 23, 2025

·

Stayed 2 nights

Super close to downtown, free breakfast, but pretty outdated. There was a trash bag on the smoke detector in my room. And I could hear the road all night and all day. Super noisy. Also could hear someone out in the hallway on their phone at 2am.

6

Dorothy

Dec 29, 2024

·

Stayed 1 night

Hotel was very clean. Rooms were spacious. Most uncomfortable bed I’ve slept in in quite a while. USB ports on nightstand didn’t work.

8

Brandie

Dec 21, 2024

·

Stayed 2 nights

My husband and i stayed here the first week in December the only 3 complaints I have is 1 the shower head was broken so we had to hold it up when we took a shower 2 the bed was extremely hard 3 I still haven’t received my deposit for the room back the lady at the front desk said 2 weeks at the most and it’s been 2 weeks

6

Amanda

Apr 10, 2024

·

Stayed 3 nights

The hotel was nice enough. Not overly fancy. The gym area is a joke and the continental breakfast wasn’t great the first morning. Everything was empty (food, napkins, utensils, creamer) had to wait 20 mins before anyone started refilling things. Not much seating so guests were having to stand to eat. The tv in our room was messed up. The picture was coming in blue and distorted.

6

Richard

Sep 26, 2023

·

Stayed 5 nights

Service and cleanliness are great. Unfortunately the walls are paper thin and the room doors automatically slam so loud that you are woken up several times throughout the night. The could hear every conversation very clearly that the guests were having on either side of me even with the tv on.

6

vincent

Aug 28, 2023

·

Stayed 1 night

Very poor wifi.

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Service

Staff are often described as friendly, helpful, and accommodating. Some guests experienced slow or confusing check in, unwelcoming interactions, or difficulties getting problems and breakfast restocking addressed.

Related guest reviews

6

caryn

Oct 19, 2025

·

Stayed 1 night

Female front desk staff were not friendly at all. Grumpy and not pleasant. The male front desk staff was much better - more pleasant and helpful.

6

Mary

Aug 3, 2025

·

Stayed 1 night

Surprise parking fee, long wait for desk clerk, staff not welcoming

10

Harold

Jun 20, 2025

·

Stayed 1 night

The front desk staff were very friendly and helpful, nice property and location. the room was clean and comfortable.

8

Catherine

Feb 24, 2025

·

Stayed 3 nights

The front desk staff was accommodating, helpful, and kind.

10

Michael

Feb 23, 2025

·

Stayed 1 night

Enjoyed the great location, friendly staff, heated pool and the breakfast in the morning. The only issue we experienced was that Air conditioning would not cool the room. While it was very cold weather it was very stuffy in the room and the a/c would have made it more comfortable during the night. Still overall a good stay for our family.

10

Leslie

Dec 25, 2024

·

Stayed 2 nights

Friendly front desk staff

8

Kelita

Nov 11, 2024

·

Stayed 1 night

My first impression was very nice and clean. Had to wait for the front desk person twice and say hello loudly to get her attention from the back. She put both me and the couple behind me in the same room. Luckily this was found out as we both stopped in front of the same room. We went back down and she didn't seem to bothered even tho I checked in first let the other couple take the original room. This could have been really bad has we already checked in. She offered no compensation at all. Room was very nice though. Comfortable and clean.

10

Meredith

Sep 24, 2024

·

Stayed 3 nights

Overall great stay! In a great location for exploring Chattanooga. We didn’t spend much time in the room so it was a great place to lay our heads. Provided breakfast was really good! Everything worked in our room and it was comfortable and clean. Our shower was on a constant drip but that didn’t bother us, I’m just worried about their water bill, lol. The only complaint I have was our room keys were apparently “programmed” for one night so every day we went to get into our room and were rejected, had to go down to the desk, and re-activate our keys. Minor inconvenience and no worries on our end but just some feedback for the staff! Thanks for everything!

4

Chaitanya Satish

May 28, 2024

·

Stayed 2 nights

Bathroom floor was sticky. Room was nice and clean. Breakfast items were over even before reaching one hour before the end time. After requesting items like butter,fruits, staff said its over and didn't bother to refill. Overall it was an average stay with poor service experience

2

DEBAJIT

Jan 5, 2023

·

Stayed 1 night

We reserved this place but when we reached the location around 11:30 PM local time, we were denied the room and was asked to move to a different location at 434 Chestnut St, Chattanooga. We waited for 2.5 hours to get a room. It was really a harassment for my me and my family. I would strongly recommend to stay away from this location to avoid any inconvenience for you and your family.

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Location

Close to the interstate and a short drive to downtown sights; some find it walkable, while others say it isn’t truly central and requires crossing busy roads. Street facing rooms report noticeable traffic noise.

Related guest reviews

10

Frank

Jul 20, 2025

·

Stayed 1 night

Helpful staff. Pool and fitness area. Can walk to everything in Chattanooga from here and also right next to the interstate.

8

Lucas

Jul 19, 2025

·

Stayed 2 nights

Place was clean and quiet. Breakfast was better than expected. Location is great. Close to everything including the interstate

10

Paul

Apr 30, 2025

·

Stayed 1 night

The hotel was easy to find and within walking distance of the main parts of town. Staff very friendly and helpful.

10

Thomas

Jan 3, 2025

·

Stayed 2 nights

Kind staff! Great location

10

Julia

Nov 29, 2024

·

Stayed 1 night

Very clean throughout the entire hotel. Location was great. In the city but away from the high traffic areas. Would definitely stay again.

10

roger

Jul 1, 2024

·

Stayed 3 nights

This is a good clean hotel. Staff was friendly and helpful.

10

Lori

Jun 5, 2024

·

Stayed 1 night

Walkable to downtown restaurants

10

Kimberly

Jan 8, 2024

·

Stayed 1 night

Great location!

6

Jessica

Sep 11, 2023

·

Stayed 2 nights

Not walkable to the city without walking in the roadway. Breakfast was okay; good variety and fresh. Bed and pillows were comfy. A/C was very loud. Furniture was streaked from poor cleaning and our do not disturb door hanger was very sticky. Paid way too much to stay here for 2 nights given the quality of hotel, however there was a festival that I’m sure inflated the price. This is a nice hotel for $100- 120 a night, anything more is just too much. Not sure why the reviews are all so high.

6

Jennifer

Mar 6, 2023

·

Stayed 1 night

The hotel itself is fine. It was clean and comfortable. The only issue I had with it is it is labeled as being located downtown. I’m sure if one were to draw a circle around downtown Chattanooga it would probably fall within that circle. But be aware that it is not actually in the immediate downtown area and not close to restaurants or shopping. To walk downtown (to the areas where restaurants and shopping is) you have to cross a four-lane road and crossover a couple entrance and exit ramps to the interstate.

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Dining

The free hot breakfast is frequently praised for taste and variety. At busy times items ran out or replenishment lagged, and a few guests were disappointed.

Related guest reviews

10

Karen

Oct 13, 2025

·

Stayed 1 night

The breakfast was good when they finally replenished everything. They really needed some help as it got real busy all at the same time, at the end. Christina from the front desk helped out.

10

Alicia

Jun 18, 2025

·

Stayed 1 night

Very clean. Nice pool. Great breakfast.

10

Shari

May 24, 2025

·

Stayed 3 nights

I recommend this hotel for cleanliness, fantastic breakfast, friendly staff and good location!

6

Kelli

Apr 21, 2025

·

Stayed 1 night

This place just liked to paint over obvious problems. Breakfast was disgusting. Definitely needs some tlc.

8

Carrie

Mar 24, 2025

·

Stayed 2 nights

Hotel was very clean and the pool was nice.We enjoyed breakfast and the coffee.The only downside to hotel was how far it was from all the downtown activities and even how far one had to walk for a shuttle.

10

Manuel

Mar 3, 2025

·

Stayed 2 nights

Breakfast was great. I like the pancake machine.

8

John

Jan 9, 2025

·

Stayed 1 night

Great breakfast

10

Colleen

Dec 18, 2024

·

Stayed 1 night

The breakfast was much better than the typical continental. We were only there for a quick overnight during travels but will stay again if traveling through the area

8

Erika

Nov 30, 2024

·

Stayed 1 night

By 9:30am they were out of breakfast and it was suppose to be served until 10am.

4

Chaitanya Satish

May 28, 2024

·

Stayed 2 nights

Bathroom floor was sticky. Room was nice and clean. Breakfast items were over even before reaching one hour before the end time. After requesting items like butter,fruits, staff said its over and didn't bother to refill. Overall it was an average stay with poor service experience

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AI-generated summary based on recent guest reviews

Month	Average price
January	$113
February	$113
March	$142
April	$137
May	$140
June	$143
July	$129
August	$119
September	$135
October	$144
November	$122
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $138	15 $147	16 $150	17 $147	18 $149	19 $123
20 $107	21 $135	22 $131	23 $137	24 $152	25 $171	26
27 $155	28 $131	29 $159	30 $180

Su	Mo	Tu	We	Th	Fr	Sa
				1 $159	2 $201	3 $188
4 $112	5 $147	6 $155	7 $147	8 $155	9 $208	10 $159
11 $119	12 $151	13 $155	14 $162	15 $164	16 $252	17 $148
18 $92	19 $115	20 $144	21 $156	22 $179	23	24 $241
25 $98	26 $122	27 $115	28 $133	29 $125	30 $135	31 $105

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Accessible Tub)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Chattanooga Downtown by IHG

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