Microtel Inn & Suites by Wyndham Bryson City

the elevator was out, stayed on 2nd floor. Breakfast was awful , had 2 microwaves in room, and was not clean.

The staff were all great, the elevator seemed like it might need some maintenance and a deep clean. My room was sufficient, although housekeeping could pay a little more attention to the smaller things like cleaning dust and much off the TV, and cleaning the mildew and grime out of the windows/windowsills. The beds were fine,and all the linens were clean, the bathroom was also sufficient.

We made a reservation online here because we needed a pet friendly room for one night while returning home from a trip to visit our son. When we checked in, the woman at the front desk said they don't take pets. We told her we had stayed there before with our pet. Then she said we had to pay extra even though I had already paid online and was told the amount included all fees and taxes. I went ahead and paid more, the woman was very rude and aI feel like we got ripped off. As we were bringing our bags in, we passed tgrough the front and we heard her telling another couple that the motel did not take pets and then charging them more. They were also upset because they had booked their room online and had already paid the fees just like we had.

My favorite place to stay when me and the family come to Bryson City.

Nice room for an overnight stay.