Name: Holiday Inn Express & Suites Galveston West-Seawall by IHG
Address: 8628 Seawall Boulevard, Near West End, Galveston, Texas, United States of America, Galveston, Galveston County, US
Price range: $74–$238 per night
Rating: 7.95

What guests think

At Holiday Inn Express & Suites Galveston West-Seawall, travellers consistently praise the friendly, accommodating staff and the convenient location across from the beach, with many highlighting a satisfying free breakfast and balconies or rooms with Gulf views.

However, reviews repeatedly mention a musty or mildew odor, dated areas, and maintenance issues such as shaky elevators, uneven floors, and intermittent Wi‑Fi. Pool and hot tub availability varies, with some closures or malfunctioning jets noted, and occasional construction noise or limited parking reported. Rooms are generally spacious and comfortable, but water pressure and noise from halls or the road can be drawbacks. Expect friendly service and beach convenience with an older, sometimes musty property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel mixed: multiple reviews note pool closures or hot‑tub problems, shaky elevators, and periods of construction, with parking sometimes tight or impacted.

Related guest reviews

6

Michael

Jun 14, 2024

·

Stayed 2 nights

The Hotel was doing outside maintenance on the building.The pool was close,would not have booked here if i knew that.The construction guys were working outside of our room all day.

8

Arnoldo

Aug 5, 2024

·

Stayed 3 nights

We got kicked out of Guidos because they overbooked or something at 9:30 at night they made us leave. We came here and the front desk clerk was amazing I think his name was Robert. The hotel is being renovated because of the hurricane so the pool was closed but we got to use the pools in the hotels on both sides of us. There was a smell of mold in the hotel. Breakfast was great.

6

Christy

Jul 16, 2025

·

Stayed 3 nights

This hotel needs some maintenance done. The pool lights do not work and the hot tub jets don’t work. Breakfast is put up and cleaned up before cut off time. The balconies need paint and new chairs. Carpet could use a good cleaning.

8

Michelle

Jul 15, 2025

·

Stayed 3 nights

The pool was great and the a/c was great. The beds were comfortable and I enjoyed having an ocean view and chairs to sit outside or dry clothes. The bathroom floor tiles were broken and the bottom of the tub was very slippery. The staff was very friendly and tried their best to accommodate our requests. We had to reprogram our keys twice in a 3 day stay. The rooms were spacious and the dove products were nice to have in the bathrooms.The free breakfast breakfast had a nice selection of hot and cold food. The pancake machine wasn’t nearly as exciting as a waffle station and kept malfunctioning. The elevators alternated on being shaky and weird but didn’t go out of service. Parking spots filled up quickly. Being directly across to the beach was a huge plus for our family. Overall I would stay here again and we travel to Galveston often.

6

Emily

Jun 13, 2024

·

Stayed 4 nights

Staff was fantastic. Hotel was clean but the pool was inoperable while we were there. That was my only complaint. I researched, planned, saved, and a main reason for choosing this hotel was because of location and the pool for our 3 kids. It was out of use the whole time we were there. I wish hotels would start disclosing that information clearly when booking. The kids were super bummed and so were mom and dad.

8

Jennifer

Nov 23, 2024

·

Stayed 1 night

The hotel and service was excellent. The only down side was we booked this hotel based on the pool, but we learned it was closed for the season after checking in. Not the hotels fault as Expedia advertised it had a pool.

10

Amilia

Aug 22, 2025

·

Stayed 3 nights

The hot tubs are actually hot and they have two at this property. Plus what I really liked that at night they had blue LED lights showing out the hotel so you could easily spot it in the lineup of buildings. Easy to find day or night. Hotel color on outside is blue and white.

8

William

Aug 17, 2025

·

Stayed 1 night

Too much construction and remodeling going on at the property (NOISY). The construction crew use the handicap parking without any handicap plate/placard !!!

10

Gregory

Nov 17, 2024

·

Stayed 2 nights

Great spot on the ocean. No pool though while it was 85 degrees??!! Lots to do in the immediate area

6

Andre K

Aug 15, 2025

·

Stayed 4 nights

My room was under a renovation project above me. I heard the banging hammering and dropping a packages during the day. I was eventually moved to another room. Secondly, the elevators were frighten. They would Trimble when they reach the floor that I was on that does not make you feel Safe.

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Cleanliness

Cleanliness is inconsistent: many guests report clean rooms, but recurring comments cite musty or moldy odors, damp carpets, and occasional pests or dirty floors.

Related guest reviews

2

Vedia

Aug 27, 2025

·

Stayed 1 night

Nothing to like old smelly like mold

6

Tonya

Sep 29, 2025

·

Stayed 1 night

No towels in the room when we got there and no one to bring us any, had to go get our own. Floors were warped, felt like we were going to fall thru the floor. Tub didn’t drain, standing wayer after just a couple of minutes. Floors were also filthy.

8

Celia

Aug 21, 2025

·

Stayed 3 nights

This hotel has a serious mildew/ mold problem. It smells really bad. But it has large rooms, comfortable beds, big bathrooms, a partial view of the gulf, and a very generous breakfast buffet all for $86 a night. If you can live with the smell, it is a good deal.

6

Xiomara

Oct 2, 2025

·

Stayed 1 night

The carpets in the room definitely need a deep cleaning. In the morning the cleaners need to be more considerate of people sleeping. They kept talking for like an hour in the hallway about what they were going to be eating for lunch break. I told one of the receptionist and she said that it wasn’t cleaners but they didn’t know I had a family member staying in the same floor and they also told me they heard cleaners all morning talking and they definitely sounded like housekeepers. I won’t be staying here again.

4

Caren

Aug 10, 2025

·

Stayed 2 nights

The rooms were not very clean, the bath tub had a big glob of caulk on it. The first night we got there the TV didn’t work. The whole hotel smelt muskie. Floors in lobby were filthy. Had to ask to have room cleaned, as much as you have to pay we should not have to ask to have room cleaned. Will not stay here again

4

Ileana

Jul 5, 2025

·

Stayed 1 night

Unfortunately, the room was extremely dirty - particularly the bathroom. The main areas were also dirty and there was a foul smell all around.

4

Elisa

Aug 10, 2025

·

Stayed 1 night

First thing we saw when we were going for parking was a sign”park at your own risk. Hotel not responsible” the place already looked unsafe and then that signed made it all worse. Then the smell at the elevator horrible . It smelled like cheap old hotel. The room felt dirty the sheets the whole experience was not good.

4

Leslie

Sep 27, 2025

·

Stayed 1 night

The room smelled like mildew. The toilet was constantly running water. One of the lights in the room wouldn't turn off. Im pretty sure therewere blood stains on the floor. The only plus side was the front desk guy was really nice.

2

Jonathan

Sep 8, 2025

·

Stayed 3 nights

On July 31st through August 3rd my family and I went to visit Galveston like we do every year. We’ve stayed at holiday inn hotels in the past and have never had any issues. During our stay I kept noticing random bites in my body. I thought maybe mosquitos at first glance but the bites got bigger and had several patterns. On the day I was getting ready to check out I noticed a bed bug on my pillow! I called front desk and informed them about this and they send a maintenance worker to confirm this. As I spoke to the front desk receptionist and after she discussed with management I was promised a full refund for my stay and the because of this issue. I spoke with customer service and till this day have not heard back since. It feels like they just brushed this off like it was no big deal and here I was with several bites on my body for weeks! Shame on holiday inn for not responding and I hope that this does not happen to anyone else. I’m sure that if this happened to themselves or their loved ones while trying to vacation it will ruin their trip like it did mine! Here are pictures of that day.

2

Tiffany

Jul 26, 2025

·

Stayed 1 night

Mold in restroom and on ceiling it is gross. Blood spots on the bed. We didnt stay there. We left and found a different hotel.

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Rooms

Rooms are often spacious with balconies and Gulf views and generally comfortable beds, but they feel dated in places, with uneven floors, weak water pressure, noise from halls/road, and spotty Wi‑Fi reported.

Related guest reviews

8

carlos

Jul 19, 2025

·

Stayed 1 night

I liked the hotel, the only bad thing was the poor signal on tv and wifi, as someone who has stayed in other hotels i was disappointed about how i had no wifi

6

Joyce

Jul 19, 2025

·

Stayed 2 nights

Breakfast area and Lobby was very nice. Breakfast was great and staff was friendly. The 2nd floor room 202 was very uneven and was a bit of tripping hazard. Took water over 5 minutes to be warm enough for shower and water pressure wasn’t great.

10

Julie

Jul 4, 2025

·

Stayed 2 nights

Loved the view of the Beach. The hotel was very clean. Well stocked with towels etc. AC worked great. Internet worked fine. Loved the little balcony. Spacious rooms. Beds were very cozy. Overall we had a great stay and would highly recommend this Hotel.

8

Michelle

Jul 15, 2025

·

Stayed 3 nights

The pool was great and the a/c was great. The beds were comfortable and I enjoyed having an ocean view and chairs to sit outside or dry clothes. The bathroom floor tiles were broken and the bottom of the tub was very slippery. The staff was very friendly and tried their best to accommodate our requests. We had to reprogram our keys twice in a 3 day stay. The rooms were spacious and the dove products were nice to have in the bathrooms.The free breakfast breakfast had a nice selection of hot and cold food. The pancake machine wasn’t nearly as exciting as a waffle station and kept malfunctioning. The elevators alternated on being shaky and weird but didn’t go out of service. Parking spots filled up quickly. Being directly across to the beach was a huge plus for our family. Overall I would stay here again and we travel to Galveston often.

8

Sabrina

Aug 16, 2025

·

Stayed 1 night

First off, Robert at the front desk is awesome! From the second I walked in, he greeted me with excitement and was consistent with it until I checked out. The room was clean, it had a nice view of the beach. When we pulled out the sofa bed, we did see a dead roach. The water pressure in the shower could definitely be better & the wifi was soooo slow. Other than that, it was great & we would stay here again in the future.

8

William

Jul 19, 2025

·

Stayed 3 nights

I don’t like these hotels that say “ocean view” when they give you a room at the back of the hotel away from the ocean. Technically I could go out on the balcony & see over the hotel extension to see about ten feet of water. If you want a real ocean view call the hotel & talk to someone and get one of the rooms up front that really is a complete ocean view. It is a great location we packed our stuff & walked across the street each day to the beach.

4

Margaret

Aug 9, 2025

·

Stayed 2 nights

Beds were advertised as queens but they were doubles and they were really bouncy so anytime the other person moved you woke up. Worn, heavily used pillows. The building itself was falling apart and they have clearly put no real effort in upkeep. The tiles in our bathroom were cracked and coming up from the floor. Desk chair was broken and you couldn’t sit upright in it, balcony door was warped and didn’t seal. We thought it was going to be the Holiday Inn at the Pier - which is really nice - but it was more like an old Quality Inn. Real bad shape.

8

Shannon

Sep 14, 2023

·

Stayed 1 night

Balcony overlooking the ocean was nice but we had a room for 5 people and there was one chair on the balcony.

10

BARBARA

Nov 6, 2025

·

Stayed 2 nights

Loved our room we had a balcony. Didn't ask for it so was very surprise. The room was really spacious. Breakfast was really great a lot of choices

10

Jessie

Aug 12, 2025

·

Stayed 3 nights

Everyone was nice, rooms were clean.The area was loud at night. The hotel is a nice place to stay.

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Service

Service is frequently praised as friendly, helpful, and accommodating—often calling out Robert at the front desk—though a few guests mention rude interactions or slow responses.

Related guest reviews

10

Jillian

Sep 2, 2025

·

Stayed 3 nights

The staff was so helpful and efficient!

10

rhonda

Oct 11, 2025

·

Stayed 1 night

Smooth check in, friendly reception and room was clean

10

Laura

Dec 1, 2025

·

Stayed 2 nights

We enjoyed our stay at Holiday Inn Express, Clean room, great breakfast, staff was courteous and readily available to answer our questions. Robert the Clerk was very kind and he allowed us to play games in the cafeteria. Excellent service in general.

10

Brady

Dec 11, 2023

·

Stayed 1 night

Robert was awesome! He was fast and friendly. Honestly the nicest and quickest, I've ever had checking into a hotel. Definitely will be staying here next time I come down.

10

Gladys

Nov 15, 2025

·

Stayed 2 nights

Helpful staff, excellent breakfast selection, convenient location

10

Dominique

May 29, 2024

·

Stayed 1 night

Our stay was excellent. The staff was incredible. Special shout out to Robert! He was overly accommodating to our big group and our additional needs. Very friendly. My 8 and 5 year olds were always excited to see him working, and that says a lot!

10

Maria

Jul 13, 2025

·

Stayed 6 nights

Customer Desk Robert was absolutely gracious in all was. I would like to thank you for his service on customers.

10

Laurence

Aug 4, 2025

·

Stayed 1 night

The staff was amazing. Robert was very Friendly and helpful as was the lady that was there when we checked out. I don't know her name but I think she had glasses and a nose piercing. Breakfast had alot of options. The room was clean, beds were comfortable. Even the sofa bed was comfortable. The pool was nice and the outdoor shower was very convenient when we came back from the beach which is right across the street.

10

Tamesa

Dec 17, 2023

·

Stayed 1 night

Robert at the front service desk was a treat. He ensured we had all the accommodations we needed. Custer service was great by all staff we encountered. I will def stay again.

10

Hany

Aug 1, 2025

·

Stayed 5 nights

Staff specially Robert

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Location

Directly across from the beach and convenient for cruises and the fishing pier; the west Seawall area feels quieter, though walkable dining options are limited.

Related guest reviews

10

Leslie

Nov 9, 2025

·

Stayed 1 night

Next to the beach, friendly staff, and breakfast included.

10

Anita

Aug 8, 2025

·

Stayed 2 nights

Close to the longer fishing pier!

6

Alan

Jan 12, 2025

·

Stayed 1 night

Room was clean. Nice balcony. Walls are very very thin. Heard people in rooms beside and above us. Loud. No restaurants in walking distance. Good location for beachgoers but, again, no food nearby.

10

Valerie

Jul 20, 2025

·

Stayed 2 nights

The property is right across the street from the beach. There isn't very many attractions close by, so the area is fairly quiet.

10

Terry

Mar 21, 2025

·

Stayed 1 night

Great breakfast, great location beautiful ocean view

8

Arturo

Aug 23, 2023

·

Stayed 1 night

Location was excellent to gain crossing to the beach area

8

Abel

Aug 17, 2025

·

Stayed 1 night

Stayed one night and was able to check in an hour before 4pm. Staff at the front desk were very nice. Great access to the beach, cross the street, down the stairs and you are there! Free breakfast was a great plus as well. Comfy beds and nice room.

10

Jennifer

Aug 11, 2025

·

Stayed 2 nights

This hotel is directly across the street from the beach, offering a perfect location with easy access to all the fun activities available at the beach.

8

Wesley

Jul 4, 2025

·

Stayed 4 nights

The hotel is on the west side of the Seawall so the beach is less crowded. The hotel is nice and more parking in the back, some is covered. The breakfast was good and the staff was nice. Our room was clean, but the tile floor had a few broke tiles that were annoying to step on, the sink was not sealed well behind the faucet and if you have kids the dish remote was old and did not work well. Minor complaints, we had the double queen room with balcony, good size for 4 people, desk, 2 extra chairs and a refrigerator, microwave,coffee maker and iron. For our purpose we were not in the room much but it was perfect to rest and have breakfast before your next days adventures.

8

Shannon

Jun 15, 2023

·

Stayed 1 night

Perfect place to stay before a cruise and it’s across from the beach.

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Dining

Breakfast is widely liked for its variety and overall quality, with several mentions of attentive staff; a few reviews note crowding or inconsistent items.

Related guest reviews

10

Donna

Apr 26, 2025

·

Stayed 1 night

The breakfast was amazing. Nice clean pool with hot tubs. Comfortable beds an clean rooms.

10

Kyle

Jun 14, 2025

·

Stayed 4 nights

Very good breakfast options

10

Ricardo

Sep 3, 2025

·

Stayed 4 nights

Very clean, friendly staff, good breakfast

10

Pamela

Aug 2, 2025

·

Stayed 1 night

The breakfast was really good, had lot of choices. Dining room was clean and neat and the staff kept everything picked up and wiped off

10

Deznic

Jun 29, 2025

·

Stayed 1 night

Great! Awesome breakfast!!!

10

Melissa

Oct 20, 2025

·

Stayed 1 night

Clean room, friendly staff, good breakfast. Breakfast staff kept everything filled and tables clean even while it was super busy. My night was so quiet I was surprised to see how full the hotel was at breakfast.

10

Martial

Aug 24, 2025

·

Stayed 2 nights

Exceptionally clean and up to date. Breakfast was great. Very quiet

8

Milos

Sep 2, 2025

·

Stayed 2 nights

Good location on the seawall. Decent breakfast variety.

4

Rachel

Jul 15, 2023

·

Stayed 2 nights

I thought Holiday Inn was a safe bet, but not so. They’ve obviously decided to cut costs by cutting basic services. Despite their claim online that all rooms come with WiFi we had none. When I asked the clerk he just shrugged and said some of the rooms had poor reception and there was nothing he could do about it. (We didn’t have poor reception, we had none). There were no towels in the bathroom and I had to go upfront for them. We also didn’t have anyone come in during our 2 night stay to make the beds or empty the trash. The breakfast was okay but was obviously powdered eggs, etc. A little boy asked where the batter was for the pancake maker and the employee told him they always ran out by 7. Otherwise the room was comfortable and reasonable (although it didn’t have the promised ocean view). Definitely the last time I stay with them.

10

Melvin

Mar 7, 2024

·

Stayed 1 night

Great breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$106
February	$118
March	$145
April	$129
May	$139
June	$147
July	$168
August	$147
September	$112
October	$114
November	$110
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $84	16 $84	17 $81	18 $238	19 $221
20 $88	21 $78	22 $79	23 $84	24 $83	25 $221	26 $190
27 $88	28 $79	29 $78	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $84	2 $190	3 $149
4 $87	5 $78	6 $78	7 $80	8 $86	9 $167	10 $149
11 $93	12 $84	13 $83	14 $83	15 $79	16 $185	17 $175
18 $86	19 $76	20 $74	21 $79	22 $74	23 $143	24 $209
25 $81	26 $74	27 $74	28 $76	29 $81	30 $183	31 $180

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Communication)

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication)

Standard Room

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 Bedroom

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Galveston West-Seawall by IHG

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