Name: Staybridge Suites Milwaukee West-Oconomowoc by IHG
Address: 1141 Blue Ribbon Drive, Oconomowoc, Wisconsin, United States of America, Oconomowoc, Wisconsin, US
Price range: US$91–US$327 per night
Rating: 8.7

What guests think

Across reviews, travellers describe Staybridge Suites Milwaukee West-Oconomowoc by IHG as clean and comfortable, with spacious suites and kitchenettes, breakfasts, and a convenient location, while noting occasional maintenance hiccups, odor or pest issues, and noise near common areas.

Many highlight the genuinely welcoming staff and smooth check-in experiences. An indoor pool and hot tub, complimentary laundry, and an evening social with drinks and snacks enhance longer stays. A solid choice for longer visits and family trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the indoor pool and hot tub, free laundry, outdoor patio/grills, and the evening social; parking and a 24/7 pantry add convenience. Some note operational issues like inefficient dryers, a lobby leak, and no overnight maintenance.

Related guest reviews

10

Heather

14 Jul 2025

·

Stayed 1 night

Very nice, clean hotel with a nice pool and hot tub!

10

Kerry

16 Mar 2024

·

Stayed 5 nights

The staff was great, especially James. He’ll have you laughing, or turning red depending on your sense of humor, in no time. The room was great. It had everything I could need and it was all in great condition. The tv remote didn’t work so well, even after a fresh set of batteries, but that was the only minor inconvenience I experienced. I gave property condition 4 instead of 5 stars only because of the roof leak in the foyer when it rained.

8

Umut

3 Jan 2025

·

Stayed 6 nights

Nice location right by the interstate. Indoor pool and spa good size. Lobby area with the fire place is cozy. Very friendly staff overall. Having the pantry available to make purchases 24/7 is very convenient and easy.

10

Heather

26 Feb 2025

·

Stayed 1 night

The person working the front desk when I checked in, and all night, was so friendly and helpful! Room and pool/hot tub were clean and nice.

10

Beverly

12 Jul 2025

·

Stayed 10 nights

We stayed for 10 days. Friendly, responsive staff, decent breakfasts, pretty patio garden area, clean pool & hot tub. A few things could be improved: Laundry was complementary, but the dryers were inefficient. The suites are roomy, but the big couch/daybed in our room was not comfortable for relaxation or sitting to eat at the too-small dining table. And lastly, chasing down Housekeeping for toilet paper & towels is not fun.

10

Lynnea

29 Jul 2025

·

Stayed 1 night

Social was well prepared, staff very accommodating. Met some nice people visiting for soccer camp.

10

Dave

23 Aug 2023

·

Stayed 3 nights

good location. Liked the evening social hour.

8

Marcy

4 Jan 2023

·

Stayed 2 nights

Location and accommodations were perfect. One note - they do not have a maintenance person at night. Our TV quit working and we were told that there was no one there for maintenance at night, so they could not do anything. Not a big deal (TV) but not fun to think about if there was a toilet or other water or electrical issue at night. There was a lot of noise both nights we stayed. First night - car alarm continued to go off all night. Second night - loud music from parking lot. I called front desk and it stopped, however, it started again later that night. Not sure who was staying there that would think it was OK.

10

Marjorie

27 Apr 2025

·

Stayed 2 nights

The staff here was hands down some of the best hospitality staff I have ever experienced Everything was so clean, well laid out and amazing to be next door to a wedding reception venue. Anything we needed there wasn’t a hesitation of assistance. Would recommend this hotel without a doubt. Our two bed room suite was absolutely perfect. Great space, comfortable beds and has all the extras you need. Very handicap accessible and the outdoor space was an extra excellent bonus. This location checks all the boxes plus some…..deserves more than 5 stars

10

Ronald

18 Feb 2024

·

Stayed 4 nights

It’s my third stay at this property because of the accommodations and the service. Comfortable beds, crisp and clean linens, spotless bathrooms with plenty of towels. Fully equipped kitchenette with full sized refrigerator, stovetops, microwave and coffee makers. Breakfast always includes a hot entry and fresh fruit and waffle maker. Highly recommend.

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Cleanliness

Many reviews describe very clean rooms and well-maintained common areas. However, some report odors (musty/mildew), occasional pests, and missed housekeeping details like crumbs or bathroom mold.

Related guest reviews

2

Rachel

24 Apr 2023

·

Stayed 3 nights

This hotel needs to get it together, we stayed 3 nights. We found a live cockroach in our first room and then were moved to a bedroom on the third floor. The bedroom upstairs didn’t have any roach that we saw but the shower would drain slowly and it took a few minutes for the tub to be empty after showering. We had to go down to the front desk around 10 times because our room keys would stop working. The key’s always seemed to stop working after going up 3 flights of stairs with arms full of items while having 2 dogs with us. According to the front desk, it was happening to everyone and they don’t know why. The building overall looked like it was newly redone, but it seemed like they just put a new coat of paint over the older doors as they were already chipping. Would definitely not stay here again.

10

Imyassar

25 Jul 2025

·

Stayed 1 night

Very clean, spacious rooms. Staff were very nice. Best stay at a hotel.

6

Amber

22 Jan 2024

·

Stayed 2 nights

Very nice staff. Nice hot breakfast. Room cleanliness was ok there were visible crumbs under the bed. Would also be nice if pull out bedding was in the closet and I didn’t have to go out and get it.

10

Jennifer

30 Aug 2024

·

Stayed 2 nights

Clean, well-maintained, easy check in, and nice breakfast.

8

Jennifer

19 Aug 2023

·

Stayed 1 night

They were very friendly! I was comfortable with my stay however there was mold inside the toilet seat underneath.

6

Gina

10 Aug 2025

·

Stayed 1 night

We stayed for a wedding at the Valerie next door—the location couldn’t be better. The woman who helped check us in in a hurry, Erica, was lovely and very helpful. The woman who wished us well on our way out in the morning was also very kind. After the wedding we stopped in the lobby with two friends. After about 5 minutes of talking, the woman working overnight came over and scolded us like schoolchildren: “it is 2.5 hours past the beginning of quiet hours and if I can hear you all the way over there (the desk), then they (dont know who she was pointing at) can definitely hear you. Be quiet now!”. We were given no warning that there were hours that we could not convene and talk in the hotel lobby. We weren’t yelling or drinking/eating and were four adults. While I appreciate the importance of reasonable noise for hotel guests who are trying to sleep, she was extremely rude. Our room—3028– smelled terribly of mildew. We could not see any visual issues but the smell was overwhelming; I ended up moving to a friend’s room and sleeping on her couch at 1am because it was so bad. Wasn’t expecting the woman who had just scolded us downstairs was going to be particularly interested in helping. Stay here if you’re going to a wedding at the Valerie but check out your room when you check in to be sure all is good, and be sure not to speak in the lobby after 10pm!

10

Jim

15 Jun 2025

·

Stayed 1 night

Very clean, very friendly staff

4

Joanne

20 Sept 2024

·

Stayed 3 nights

Hotel smelled musty. Terrible.

10

Tammi

14 Nov 2025

·

Stayed 1 night

Very clean room. The bed was very comfortable. It was quiet.

2

Robert

25 Sept 2023

·

Stayed 1 night

After getting in to our room, we found baby cockroaches in our bathroom. We refused to stay in the hotel. If cockroaches are found in one room, they are in other rooms. When we told front desk about our room and that we would not stay there, she said she could only give us a different room. She could not cancel the reservation because it was the day of the reservation. No kidding, can't find out about cockroaches in our room until the day of. Will not stay at this property again.

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Rooms

Suites are roomy and well equipped with full kitchens and functional amenities, with many noting comfortable beds and good in-room climate and Wi‑Fi. Downsides include noise from adjacent areas or upper floors, slippery or awkward tubs, small/dated TVs, and occasional appliance noise.

Related guest reviews

10

Jessica

26 Nov 2024

·

Stayed 1 night

We loved the option of having 2 bedrooms and 2 bathrooms when traveling as a family. Breakfast was great and staff was super friendly and helpful. We would definitely stay there again.

2

Jeton

13 Sept 2025

·

Stayed 1 night

We had a thoroughly disappointing experience at this hotel. Despite being promised a room at the back of the hotel on the main floor, we were instead placed right next to the elevator and directly in front of the breakfast area. The noise was absolutely unbearable. We didn’t get a single minute of proper sleep due to the constant noise from the elevator running all night and the racket from guests gathering for breakfast right outside our door. If you’re looking for a restful stay, avoid this place unless they can guarantee you a quiet room. We certainly won’t be returning.

4

Allyn

29 Sept 2024

·

Stayed 2 nights

Hotel put families with several children in room directly above us. Childen pounding on floor til late hours. Poor construction.

8

Deanna

23 Apr 2024

·

Stayed 2 nights

Overall the stay was great. Surprised they elected to have a relatively small TV which is a $99.00 purchase at Walmart. The remote is not very user friendly.

8

Richard

27 Dec 2025

·

Stayed 3 nights

Staff was excited to see us. Room was clean and had a nice kitchen unit that I did not expect. The refrigerator was noisy.

10

Tonda

24 Aug 2025

·

Stayed 3 nights

Great place to stay! Very clean and the one bedroom suite gave us lots of extra room the full kitchen was a plus. Beds were comfy too.

10

Alan

13 Jul 2024

·

Stayed 1 night

Spacious clean thoroughly equipped comfortable great shower nothing lacking will return

8

RP

4 Oct 2025

·

Stayed 3 nights

Everything was wonderful except the bath tub. The bottom was slanted to the center making it dangerous for me as I moved from end to end during my shower. I am a little unsteady on flat ground, so this seemed treacherous for me.

10

David

20 Jul 2025

·

Stayed 2 nights

The bathtubs should have some slip free adhesives on the bottom. Every time we stay here, both my wife and I (ages 66 and 72) find them VERY slippery and have trouble not falling, but we haven't fallen yet.

8

Paul

13 Apr 2025

·

Stayed 2 nights

Rooms are well appointed, modern and good wifi and temperature control. Nice kitchenette. Super easy parking. Breakfast was decent but would have preferred some more options.

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Service

Reviews consistently commend friendly, accommodating staff and smooth early check-ins, with several shout-outs to front desk team members. A few guests reported curt late-night interactions or distracted service.

Related guest reviews

10

Joe

6 Jul 2024

·

Stayed 2 nights

Great staff

10

JULIA

18 Dec 2023

·

Stayed 1 night

The manager was kind and went above and beyond to arrange a meeting for us. The boathooks inside the room door were so convenient. The Dove products in the bathroom were great.

10

Colleen

8 Aug 2025

·

Stayed 1 night

We were greeted by James, aka "Old School," upon arriving. He was so fun and welcoming! We also arrived during the FREE happy hour, an unexpected bonus! The lobby was bustling! The rooms were very clean and spacious. Everything about our stay was A+.

4

samara

24 Mar 2024

·

Stayed 4 nights

the staff were standoffish n not really present

10

Nicole

27 Nov 2024

·

Stayed 3 nights

Felt very welcome. James is great. Made my stay much better.

6

Gina

10 Aug 2025

·

Stayed 1 night

We stayed for a wedding at the Valerie next door—the location couldn’t be better. The woman who helped check us in in a hurry, Erica, was lovely and very helpful. The woman who wished us well on our way out in the morning was also very kind. After the wedding we stopped in the lobby with two friends. After about 5 minutes of talking, the woman working overnight came over and scolded us like schoolchildren: “it is 2.5 hours past the beginning of quiet hours and if I can hear you all the way over there (the desk), then they (dont know who she was pointing at) can definitely hear you. Be quiet now!”. We were given no warning that there were hours that we could not convene and talk in the hotel lobby. We weren’t yelling or drinking/eating and were four adults. While I appreciate the importance of reasonable noise for hotel guests who are trying to sleep, she was extremely rude. Our room—3028– smelled terribly of mildew. We could not see any visual issues but the smell was overwhelming; I ended up moving to a friend’s room and sleeping on her couch at 1am because it was so bad. Wasn’t expecting the woman who had just scolded us downstairs was going to be particularly interested in helping. Stay here if you’re going to a wedding at the Valerie but check out your room when you check in to be sure all is good, and be sure not to speak in the lobby after 10pm!

6

Tommie

27 Aug 2023

·

Stayed 1 night

The front desk lady was very distracted when we got here at 10:30pm. Took her a while to come out of the office. Then she was hurrying to get rid of us. She said nothing about breakfast hours or checkout. There were only 2 rooms set to go. We had three reservations. She had to set up keys and paper work for the third. She wasn’t cranky about it. But she wasn’t happy either (understandable) Room was clean and spacious. Hate the barn door for the bathroom. Lacks privacy

10

Judy

22 Jun 2025

·

Stayed 1 night

Front desk was super helpful. Above and beyond. Breakfast was amazing!

10

stacy

26 Dec 2023

·

Stayed 1 night

Staff is very friendly and helpful. Great Breakfast, rooms are a good size.

10

James

2 Nov 2025

·

Stayed 1 night

The staff was very helpful. We needed to check in a few hours early & both rooms were ready.

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Location

Guests find the location convenient to the interstate, downtown Oconomowoc, shopping, restaurants, and the Valerie wedding venue. One reviewer felt it was a bit remote.

Related guest reviews

6

James

21 Aug 2023

·

Stayed 1 night

Easy access to the hotel. Location of hotel was remote in the boon docks!!

10

Diane

29 Jul 2025

·

Stayed 2 nights

Stayed there for Harley Fest very convenient. Staff was very attentive and always available. Our room was very comfortable and had all the amenities we needed.

10

William

11 Aug 2025

·

Stayed 2 nights

Conveniently located close to highway. Many restaurant options close by. Clean.

10

Randy

14 May 2025

·

Stayed 2 nights

staff is friendly, it is near shopping, and it is convenient to the family we were visiting.

8

Cydney

12 Oct 2023

·

Stayed 2 nights

Close to everything. The man who checked us in was superb! Everyone was very friendly & helpful.

8

Umut

3 Jan 2025

·

Stayed 6 nights

Nice location right by the interstate. Indoor pool and spa good size. Lobby area with the fire place is cozy. Very friendly staff overall. Having the pantry available to make purchases 24/7 is very convenient and easy.

10

Jennifer

9 Mar 2025

·

Stayed 2 nights

The property is quiet, yet close to shopping and great restaurants.

6

Gina

10 Aug 2025

·

Stayed 1 night

We stayed for a wedding at the Valerie next door—the location couldn’t be better. The woman who helped check us in in a hurry, Erica, was lovely and very helpful. The woman who wished us well on our way out in the morning was also very kind. After the wedding we stopped in the lobby with two friends. After about 5 minutes of talking, the woman working overnight came over and scolded us like schoolchildren: “it is 2.5 hours past the beginning of quiet hours and if I can hear you all the way over there (the desk), then they (dont know who she was pointing at) can definitely hear you. Be quiet now!”. We were given no warning that there were hours that we could not convene and talk in the hotel lobby. We weren’t yelling or drinking/eating and were four adults. While I appreciate the importance of reasonable noise for hotel guests who are trying to sleep, she was extremely rude. Our room—3028– smelled terribly of mildew. We could not see any visual issues but the smell was overwhelming; I ended up moving to a friend’s room and sleeping on her couch at 1am because it was so bad. Wasn’t expecting the woman who had just scolded us downstairs was going to be particularly interested in helping. Stay here if you’re going to a wedding at the Valerie but check out your room when you check in to be sure all is good, and be sure not to speak in the lobby after 10pm!

8

Gail

28 Jul 2025

·

Stayed 2 nights

I enjoy staying here as it is close to downtown Oconomowoc and it’s clean and comfortable

10

Lisa

12 Sept 2023

·

Stayed 1 night

The staff met us with such friendliness and great information. The room is comfrtable and spacious and well appointed. It couldn't be more convenient, right off the highway but far enough away that there is no road noise.

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Dining

Breakfast receives frequent praise for quality and variety, and the evening social with complimentary drinks/snacks is a popular bonus. A few guests wished for more breakfast options on certain days.

Related guest reviews

8

Alan

21 May 2024

·

Stayed 1 night

Good breakdfast

10

Shanam

21 Jun 2024

·

Stayed 3 nights

Great Breakfast! Nice and clean and comfortable!

10

Tanya

22 Mar 2025

·

Stayed 1 night

This place was amazing. The price i got it for wasnt sure. But the staff were great,pool was great for the kids who were there for special Olympics swim. And the hot tub was hot and the jets this mom was sooo happy. Breakfast was amazing to. With kids who have all different taste this breakfast was a winner. The lady who was doing breakfast was great and very friendly. I would recommend this place to any one. Wanna come back when it is warmer cause they have a cool outside set up for grilling and sitting. Never seen a set up like that before. One extra bonus was there was 5 of us and the hot water never stopped. I wish i knee that the kitchenette had dishes and everything to cook there. Its like a mini apartment

10

Ruth

18 Oct 2024

·

Stayed 1 night

Love Staybridge Suites as there's always great staff service, nice, clean, spacious room with many kitchen items which is great for cooking or warming up! The breakfast is terrific with hot entrees, oatmeal, toast, fruit, yogurt, hot teas, coffee. Cold warer. It's all top notch and we stay every tîme we're in town!

10

Steve

21 Jul 2023

·

Stayed 1 night

Breakfast could have been a little better. All they had besides fruit and oatmeal was egg omelettes and sausage.

10

Lori Lyn

20 Sept 2024

·

Stayed 1 night

The rooms are spacious and clean. Breakfast has great options and the use of the washer/dryers were invaluable to us. We will definitely stay again.

10

Russell F

26 Sept 2023

·

Stayed 1 night

I love the fact they still have real food for breakfast. The simple eggs & cheese they had hit the spot.

10

Adam

15 Oct 2025

·

Stayed 2 nights

Amazing mini kitchen in the room with dishes, toaster and a dishwasher. Free breakfast and a free social hour the nights we stayed with free drinks and food. Amazing experience.

10

Judy

22 Jun 2025

·

Stayed 1 night

Front desk was super helpful. Above and beyond. Breakfast was amazing!

10

Beth

26 Sept 2024

·

Stayed 8 nights

I loved the fact that you offered a small dinner, beer/wine and soft drinks free of charge. And you encouraged guest to get out of their room to partake and socialize. The only complaint I have is the bed was not comfortable.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$100
February	US$101
March	US$103
April	US$112
May	US$132
June	US$150
July	US$151
August	US$159
September	US$142
October	US$142
November	US$113
December	US$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $186	16 $145	17 $151	18 $198	19 $205
20 $105	21 $124	22 $111	23 $124	24 $119	25	26 $192
27 $98	28 $105	29 $105	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $119	2 $186	3 $202
4 $97	5 $105	6 $111	7 $111	8 $112	9 $236	10 $237
11 $91	12 $111	13 $111	14 $111	15 $134	16	17
18 $91	19 $105	20 $130	21 $127	22 $111	23 $327	24 $186
25 $91	26 $105	27 $105	28 $105	29 $105	30 $176	31 $176

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Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility, Access Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Room, 1 Queen Bed, Accessible, Kitchen (Communications, Mobility, Access Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility, Access Tub)

Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility)

Suite, 2 Bedrooms, Kitchen

Standard Room, Kitchen

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility)

Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen

Suite, 1 Bedroom, Kitchen

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Milwaukee West-Oconomowoc by IHG

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Prices for upcoming dates