What type of breakfast is offered and what are the serving hours?

A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:30 AM.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including some facilities that are wheelchair accessible.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Hong Kong Island, steps from Times Square Shopping Mall and within a 10-minute walk of Hong Kong Sogo. It is 0.5 mi from Happy Valley Race Course and 1.2 mi from Hong Kong Convention and Exhibition Centre.

What are the policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Express Hong Kong Causeway Bay

Average nightly price at Holiday Inn Express Hong Kong Causeway Bay by IHG by month, last 12 months (USD)
Month	Average price
January	US$126
February	US$135
March	US$131
April	US$138
May	US$116
June	US$101
July	US$109
August	US$121
September	US$118
October	US$153
November	US$156
December	US$158

What guests think

At Holiday Inn Express Hong Kong Causeway Bay by IHG, travellers consistently praise the unbeatable Causeway Bay location near Times Square and MTR, along with friendly, helpful staff, while reporting mixed experiences with cleanliness and the included breakfast.

Rooms range from small to reasonably spacious; decor feels tired, some noise or humidity issues occur, and Wi‑Fi and climate control can be inconsistent. Breakfast is usually included but limited to four set menus with small portions, which many find underwhelming. Facilities are basic, with a handy self‑service laundry that's occasionally unavailable. Expect a simple, central stay with great access and trade‑offs in property condition and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with a useful self‑service laundry, though availability and dryer performance can be inconsistent. Lobby air‑conditioning has been reported as warm.

Related guest reviews

8

Cheun

8 Jan 2025

·

Stayed 6 nights

We enjoyed the ease of transportation and many shopping & dining options in the area. However…although the hotel was very good but lack the average amenities like swimming pool, limited self laundry machine & dryer. Breakfast was good but we decided to stay in one night for dining in same restaurant where they serviced breakfast and dinner was bad and costly ! Beware they charged you for water !

10

Chi Hung

7 Dec 2025

·

Stayed 9 nights

The staff was friendly, polite and helpful. The room and bathroom were bright, spacious and comfortable. The pillows are too soft though they called them firm pillows. They gave out new sleepers everyday. The elevators were fast and big. A couple families could bring in their luggage, and there's still room for other guests to get into the elevators. There're 4 different sets of breakfast for guests to choose from. They change their breakfast menu on every Monday. They didn't charge for storing your luggage as long as you had made another room reservation after you returned from your trip. They have self-served laundry washer and dryer.

4

Marie

17 Mar 2024

·

Stayed 3 nights

Très bien placé et c’est tout … mérité un réel rafraîchissement, draps moyennement propres, petit déjeuner très limite en terme de choix et de goût, salle de sport avec 2 tapis et 1 vélo…

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10

LUNG YU

15 Jul 2023

·

Stayed 2 nights

I like hotel with coin laundry facilities and this is the one.

10

Wai Ying

21 Mar 2024

·

Stayed 1 night

Comfortable but old facilities

8

Gillian

1 Sept 2025

·

Stayed 1 night

Great place to stay lovely staff but no air con in the foyer when the temperature is in the 30s and you have to wait there for a room is horrendous.

4

Jason

13 Apr 2025

·

Stayed 7 nights

Pros: Excellent Location: The hotel is conveniently located with easy access to the MTR and buses, making it a great base for getting around the city. Great Laundry Facilities: The laundry room is well-equipped with user-friendly washers and dryers, which makes handling your laundry during your stay very convenient. Cons: Safety Concern – Elevator: The elevator doors close very quickly, and the sensors do not appear to function properly. We were bumped by the doors several times. This could be dangerous, especially for children, seniors, or individuals with mobility challenges. Bathroom Design Flaw: The faucet and sink are poorly installed. The position of the tap often causes water to splash outside the sink, which is quite inconvenient. Uncomfortable Sofa Bed: We booked a room with one queen-sized bed and a convertible sofa bed. Unfortunately, the sofa bed was not comfortable. If you’re traveling with more than two people, you might consider booking two rooms for a better experience. Crowded Elevator Area: Due to limited space, the restaurant staff moved folding screens in front of the elevator doors during breakfast hours, which can cause congestion and potential safety issues as people exit the elevator. Limited Breakfast Options: Unlike many hotels that offer buffet-style breakfasts, this hotel restaurant provides limited choices. I was told the breakfast menu only changes every 7 to 10 days, which may not be ideal for longer stays.

8

Miho

13 Jul 2025

·

Stayed 4 nights

繁華街の中にあるため交通の弁は良く、わかりやすい。ランドリー施設はあるが、宿泊時は連日out of service で使用できず。レセプションに言えばなんとかなったのかもしれないが、そこまではしなかったので、洗濯についての解決策があるかは不明。近くのコインランドリーを使用しました。

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8

Victor

21 Oct 2024

·

Stayed 2 nights

Location is excellent but hotel looks old aircon in the lobby before was very cool now it's a bit warm. Room still ok but it was better before. Still a very good Hotel for me overall but it was so much better before.

10

Mimi Siu Mei

2 Mar 2023

·

Stayed 25 nights

Convenient locations for everything. Staff friendly. Maybe only at times they claim short of staff. Tumble fryer needs more time to dry than expected.but acceptable. Breakfast is acceptable.

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Cleanliness

Feedback on cleanliness is mixed: many guests found rooms clean, but recurring complaints cite worn furnishings, damp or musty smells, stained or aging linens, dusty carpets, and occasional maintenance lapses.

Related guest reviews

8

Patrick

30 Jan 2026

·

Stayed 2 nights

The room was clean, bathroom was nice, lots of towels.

4

SIN I

21 May 2025

·

Stayed 4 nights

Very old property. Towels were no longer white and bedsheet had holes. Rarely make complains but could not stand dirty and old bedsheets and towels. Location great but would not stay again.

8

Samson

9 Feb 2026

·

Stayed 4 nights

Yes, everything was good. Very clean room. Excellent staff. Free breakfast but no changes after a few days staying there.

6

Jacky

30 Jan 2023

·

Stayed 1 night

比較殘舊，很多塵

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8

Raymond

10 May 2024

·

Stayed 3 nights

Too old. Not clean enough. The sofa was dirty. Felt something was biting me when I sat on the sofa.

4

Yuet Lai

20 Jan 2026

·

Stayed 1 night

客房不太清潔，地毯沒有吸塵。早餐又難食！

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6

Hoi-man

28 Feb 2023

·

Stayed 8 nights

Very dated, not very clean

4

LYDIA

25 Apr 2025

·

Stayed 3 nights

room was mouldy and felt damp. air-conditioning was faulty - the room was persistently humid. shower stall had mould growing and the flooring was peeling overall the room was clean with daily housekeeping, but was in dire need of refurbishment

4

Adrianna Zee

17 May 2025

·

Stayed 6 nights

For the most part I really enjoyed my stay at the Holiday Inn. It was in a very convenient location just off the A exit of the MTR in Causeway Bay. Check-in was easy and Vivian was a great help. Staff were kind and I enjoyed the breakfast every morning. The cons of my stay mostly stem from cleanliness. I noticed that after the first few days not all of my towels were being changed or replaced which was fine for the most part but a bit strange as they had been at the beginning of the stay. My biggest gripe was the bedding was never changed despite some visible soiling/stains? Worst of all, I’m suspecting that I actually contracted some bedbug bites from my stay here that is really alarming to me. Overall, I’d consider staying here again if there were significant improvements to cleanliness and upkeep.

6

NaiHsin

20 Oct 2025

·

Stayed 1 night

房間潮湿味太重

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Rooms

Rooms vary from small to fairly spacious; decor is dated, and several guests report noise or humidity and difficulty adjusting AC or heating. Wi‑Fi can be spotty and bedding comfort (pillows or mattresses) divides opinion.

Related guest reviews

8

Suzanne

19 Oct 2025

·

Stayed 1 night

This hotel is in a convenient location. Our room was small. Two slightly annoying things…the wifi was spotty and often in the middle of using it we would lose service and have to log back on. Second, there was only one outlet for charging a phone on the night table between two beds. The breakfast included was a choice of 4 set options with a glass of orange juice and tea or coffee.

8

Tin

9 May 2025

·

Stayed 5 nights

Excellent location right next to subway station off a narrow side street. Safe area. Reception staff professional and efficient. Room is reasonably sized though I did pay a bit more for a larger room. Room is tired looking in need of some renovation. Reasonably clean. Wifi is good. Included breakfast gave a choice of four set meals, passable, but on the small side as far as portions go. As a result I ate in one morning and forfeited the offer for the rest of my 12 day stay.

8

Helen

4 Dec 2025

·

Stayed 7 nights

Conveniently located in the heart of Causeway Bay. Times Square just across the street. Subway, tram and minibus stop within 3 minutes. Can get anywhere from this location.Room spacious and comfortable , clean .

10

Chi Hung

7 Dec 2025

·

Stayed 9 nights

The staff was friendly, polite and helpful. The room and bathroom were bright, spacious and comfortable. The pillows are too soft though they called them firm pillows. They gave out new sleepers everyday. The elevators were fast and big. A couple families could bring in their luggage, and there's still room for other guests to get into the elevators. There're 4 different sets of breakfast for guests to choose from. They change their breakfast menu on every Monday. They didn't charge for storing your luggage as long as you had made another room reservation after you returned from your trip. They have self-served laundry washer and dryer.

6

Judy

10 Apr 2024

·

Stayed 2 nights

The bed has a mattress that is so hard it feels like you're lying on the floor. Pillows are no better. I have had sleepless nights because it has been so uncomfortable.

6

Taehoon

21 Jan 2024

·

Stayed 3 nights

상당히 눅눅하고, 밤에 에어컨를 꺼도 춥고.. 특히 주말 밤에 너무너무 시끄럽습니다… There was a kind of Club very near my hotel room. Actually my room was 16th floor but I couldn’t sleep until 5 am. It was crazy noisy.

8

Kito

9 Oct 2024

·

Stayed 2 nights

到着時の室温が16℃に設定されてました。少し寒かったです。

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6

ITO

3 Mar 2024

·

Stayed 3 nights

部屋は少し古い感じがしますが、広さと立地はとても良いです。香港にしては寒い天気でしたが、エアコンはヒーターに切り替えられなかったのが辛かったです。

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8

Suzanne

2 Nov 2025

·

Stayed 2 nights

This hotel is in a convenient area of Causeway bay. The staff are helpful and friendly. When we checked in, we found our room to be unclean and we were immediately switched to a clean room. The two twin bed room was quite small for two people plus luggage. The breakfast was a choice of several set menus plus coffee or tea and juice. We did not pay extra for breakfast which was nice, but it was not to our liking.

6

Samuel

12 Dec 2025

·

Stayed 3 nights

room needed an update. very worn and roughly decorated.

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Service

Service is a strong point, with numerous mentions of friendly, efficient front‑desk staff and helpful assistance with luggage and travel needs. A few guests noted less pleasant breakfast service or occasional service lapses.

Related guest reviews

10

PETER WAI KEUNG

18 Oct 2025

·

Stayed 4 nights

Front desk staff are excellent especially Vivian & Mr Wong always wearing a smile on their faces, patiently listen to your requests & solve your problem efficiently.

8

Man Yin

6 Feb 2026

·

Stayed 7 nights

Staff are very helpful, spacious room, excellent location,

8

Samson

9 Feb 2026

·

Stayed 4 nights

Yes, everything was good. Very clean room. Excellent staff. Free breakfast but no changes after a few days staying there.

10

Chi Hung

7 Dec 2025

·

Stayed 9 nights

The staff was friendly, polite and helpful. The room and bathroom were bright, spacious and comfortable. The pillows are too soft though they called them firm pillows. They gave out new sleepers everyday. The elevators were fast and big. A couple families could bring in their luggage, and there's still room for other guests to get into the elevators. There're 4 different sets of breakfast for guests to choose from. They change their breakfast menu on every Monday. They didn't charge for storing your luggage as long as you had made another room reservation after you returned from your trip. They have self-served laundry washer and dryer.

10

Sze Kiu

23 Feb 2026

·

Stayed 2 nights

Very good service.

10

Marie

28 Jan 2025

·

Stayed 6 nights

The customer service of this hotel is exceptional especially Holly of the frontdesk who assisted us in calling our airline to obtain one of the bags we lefts in the airplane.

10

Ronny

1 Jan 2026

·

Stayed 6 nights

The hotel was centrally located in the city, very clean and the entire staff was great. I would recommend staying there to my friends and family.

10

Brian

22 Nov 2025

·

Stayed 2 nights

Great hotel conveniently located right near Causeway Bay MTR station, and the staff are super helpful. Shout out to Alan, Holly and Wing who went out of their way to help us. Thank you!

10

LUNG YU

19 Jan 2023

·

Stayed 19,371 nights

Very friendly and helpful staffs. Thank you the gentleman who help me to change another room at 2:00 am.

10

Wilson

17 Oct 2025

·

Stayed 1 night

The front desk staff was extremely helpful and courteous, especially Holly, Calvin and Wing who spent time to recommend donning options and handling luggage. The room was clean and the facility was located in a very convenient location that was close to transportation and dining. It was the second time that I stayed at this hotel and I would do it again in my next visit.

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Location

Exceptionally convenient Causeway Bay location next to Times Square and minutes from the MTR, trams, shopping and dining. Ideal for getting around Hong Kong.

Related guest reviews

6

Cynthia

5 Jun 2025

·

Stayed 1 night

Excellent location

10

John

22 Feb 2025

·

Stayed 2 nights

Very convenient location close to the metro station. Room was surprisingly spacious and in great condition.

8

Tin

9 May 2025

·

Stayed 5 nights

Excellent location right next to subway station off a narrow side street. Safe area. Reception staff professional and efficient. Room is reasonably sized though I did pay a bit more for a larger room. Room is tired looking in need of some renovation. Reasonably clean. Wifi is good. Included breakfast gave a choice of four set meals, passable, but on the small side as far as portions go. As a result I ate in one morning and forfeited the offer for the rest of my 12 day stay.

8

Helen

4 Dec 2025

·

Stayed 7 nights

Conveniently located in the heart of Causeway Bay. Times Square just across the street. Subway, tram and minibus stop within 3 minutes. Can get anywhere from this location.Room spacious and comfortable , clean .

8

Irawan

27 Jan 2024

·

Stayed 7 nights

Very strategic location, causeway bay station right in front of the hotel, time square right in front of the hotel

10

David Kam-Ming

17 Nov 2025

·

Stayed 16 nights

Excellent location; very courteous staff; clean room; good breakfast; very enjoyable stay. Highly recommended.

8

Lili

26 Apr 2025

·

Stayed 6 nights

Location is the best 👌

10

Brian

22 Nov 2025

·

Stayed 2 nights

Great hotel conveniently located right near Causeway Bay MTR station, and the staff are super helpful. Shout out to Alan, Holly and Wing who went out of their way to help us. Thank you!

8

Peter gerald

14 May 2024

·

Stayed 8 nights

Overall excellent stay so convinent mtr 2 mins,ding ding 2 mins,breakfast don’t bother eat out

10

MARCOS

18 Apr 2025

·

Stayed 3 nights

Perfect location for restaurants, shopping, MTR

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Dining

Breakfast is typically included but limited to four set menus, with small portions and modest quality; coffee often disappoints. Some guests enjoyed it, but many preferred to eat elsewhere or wanted a buffet.

Related guest reviews

8

Jan

15 Nov 2025

·

Stayed 3 nights

breakfast is low level, only 4 so called meals. meals are minimum size. coffee no taste. no refill. front desk staff is friendly and helpful. rooms just ok. Wifi good

8

Tin

9 May 2025

·

Stayed 5 nights

Excellent location right next to subway station off a narrow side street. Safe area. Reception staff professional and efficient. Room is reasonably sized though I did pay a bit more for a larger room. Room is tired looking in need of some renovation. Reasonably clean. Wifi is good. Included breakfast gave a choice of four set meals, passable, but on the small side as far as portions go. As a result I ate in one morning and forfeited the offer for the rest of my 12 day stay.

8

Samson

9 Feb 2026

·

Stayed 4 nights

Yes, everything was good. Very clean room. Excellent staff. Free breakfast but no changes after a few days staying there.

6

EMINE

10 Nov 2025

·

Stayed 4 nights

Merkezde, turistik bölgelere ve restoranlara yürüme mesafesinde. Metroya çok yakın. Kahvaltısı geçen seneye göre daha iyiydi ama geliştirilmesi lazım. Continental kahvaltı seçeneği yoktu sadece Asya mutfağına yönelik kahvaltı vardı.

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6

YEAN LENG

29 Oct 2025

·

Stayed 1 night

Ok for a 1-night or short stay . Hotel breakfast is limited, but location is great , walking distance to nearby good restaurants for yummy Dim Sum.

8

Kevin

31 Mar 2025

·

Stayed 7 nights

Dont expect the breakfasts to be like they are in the rest of the world. Very disappointing. Set menu, very little choice for western tastes. Very good location, excellent room.

4

Lin Chun

17 Dec 2025

·

Stayed 1 night

Not many choices for the breakfast. They put the scrambled ( maybe the liquid egg) egg for Benedict. Very small portion for a breakfast. House keeper did not make the bed.

8

Fancy

11 Nov 2023

·

Stayed 3 nights

Hotel location is excellent. The free breakfast is a huge disappointment. Food quality and quantity wise is no comparison to the buffet style before.

6

Ka Yan Cynthia

10 Jun 2025

·

Stayed 7 nights

Excellent location, but not like other hotels, they don't have breakfast buffet, they only provide 4 sets of breakfast. Portion is small. 1st night bedsheet and pillow case is smelly. It's okay after changed. We booked and paid for our hotel room last year, front desk asked to pay back new government tax which implemented from this year that I think is unacceptable.

8

Suzanne

2 Nov 2025

·

Stayed 2 nights

This hotel is in a convenient area of Causeway bay. The staff are helpful and friendly. When we checked in, we found our room to be unclean and we were immediately switched to a clean room. The two twin bed room was quite small for two people plus luggage. The breakfast was a choice of several set menus plus coffee or tea and juice. We did not pay extra for breakfast which was nice, but it was not to our liking.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $110	8 $84	9 $91	10 $91
11 $91	12 $162	13 $193	14 $164	15 $156	16 $147	17 $142
18 $158	19 $140	20 $149	21 $160	22 $152	23 $156	24 $160
25 $148	26 $198	27 $230	28 $228	29 $211	30 $189	31 $186

Su	Mo	Tu	We	Th	Fr	Sa
1 $136	2 $138	3 $140	4 $136	5 $141	6 $170	7 $182
8 $135	9 $149	10 $219	11 $243	12 $243	13 $222	14 $227
15 $176	16 $141	17 $145	18 $135	19 $139	20 $159	21 $176
22 $143	23 $141	24 $141	25 $149	26 $154	27 $173	28 $167
29 $153	30 $143

Holiday Inn Express Hong Kong Causeway Bay by IHG

Prices for Holiday Inn Express Hong Kong Causeway Bay by IHG

Monthly average prices

About this property

Location

Room options

Room (Speciality)

Standard Room

Standard Room, 1 Queen Bed

2 Single Beds Standard

Standard Room, 1 Queen Bed (High Floor)

Standard Room, 2 Twin Beds (High Floor)

Guest reviews of Holiday Inn Express Hong Kong Causeway Bay by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hong Kong Causeway Bay by IHG

Prices for upcoming dates