Garner Hotel Totowa by IHG
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Guest reviews
7
Good
Based on 391 verified reviews
6
Ruth
5 days ago
·
Stayed 2 nights
Room was clean enough but beds were great. My main issue is with the hotels location, TV and phone in room. First issue day one: with being right on Route 46 the noise from the highway was awful. I’ll never do that again. Tried to drown the noise out by leaving the TV on but no that didn’t work as the hotel has Dish Network and kept losing signal every few minutes even though the days were clear. Tried to call front desk to let them know about the TV issue but no dial tone. Called front desk from mobile phone and explained issue with TV and they sent someone up to see what’s going on. Said there’s an issue was the connection and remote control but got it to work. After he left TV lost signal again repeatedly. So I just shut it off. Day two. After being out most of the day, went to hotel to wind down and relax, showered and ate dinner (takeout), could not unwind because of the highway noise, tried TV again but no signal again, went to call front desk but remembered no dial tone. Called front desk on mobile phone, was told there’s not much they can do. I asked if they can put me in another room and they asked if I can go to the front desk which I did. They put me in another room on 1st floor. After moving to room and again tried to unwind again and get ready for bed. Turned on TV to drown out the highway noise which is worse on the 1st floor and I had to laugh because again no TV signal. We left the hotel in the morning. Never again!
Room was clean enough but beds were great. My main issue is with the hotels location, TV and phone in room. First issue day one: with being right on Route 46 the noise from the highway was awful. I’ll never do that again. Tried to drown the noise out by leaving the TV on but no that didn’t work as the hotel has Dish Network and kept losing signal every few minutes even though the days were clear. Tried to call front desk to let them know about the TV issue but no dial tone. Called front desk from mobile phone and explained issue with TV and they sent someone up to see what’s going on. Said there’s an issue was the connection and remote control but got it to work. After he left TV lost signal again repeatedly. So I just shut it off. Day two. After being out most of the day, went to hotel to wind down and relax, showered and ate dinner (takeout), could not unwind because of the highway noise, tried TV again but no signal again, went to call front desk but remembered no dial tone. Called front desk on mobile phone, was told there’s not much they can do. I asked if they can put me in another room and they asked if I can go to the front desk which I did. They put me in another room on 1st floor. After moving to room and again tried to unwind again and get ready for bed. Turned on TV to drown out the highway noise which is worse on the 1st floor and I had to laugh because again no TV signal. We left the hotel in the morning. Never again!
4
Sheila
6 days ago
·
Stayed 1 night
TV wasn't working. Attendant make no attempt to check it out or repair . We had no working TV during the stay. Attendant not at all helpful
TV wasn't working. Attendant make no attempt to check it out or repair . We had no working TV during the stay. Attendant not at all helpful
10
Barbara
last week
·
Stayed 2 nights
Ample free parking for guests. Fresh brewed coffee in the lobby and microwave in the lobby. Small store for snacks. Room was very clean, comfortable beds and pillows. Free breakfast of eggs, sausage, bacon bits, juice coffee, tea bagels, breads and mini muffins or Danish pastry. Very close to other stores and eateries. Would definitely stay here again.
Ample free parking for guests. Fresh brewed coffee in the lobby and microwave in the lobby. Small store for snacks. Room was very clean, comfortable beds and pillows. Free breakfast of eggs, sausage, bacon bits, juice coffee, tea bagels, breads and mini muffins or Danish pastry. Very close to other stores and eateries. Would definitely stay here again.
10
YUE
4 weeks ago
·
Stayed 1 night
It’s clean and quiet.
It’s clean and quiet.
8
Irene
4 weeks ago
·
Stayed 1 night
It was good for the money. The bed was very comfortable
It was good for the money. The bed was very comfortable
One Route 46 West, Totowa, New Jersey, United States of America
Location
Totowa is home to Garner Hotel Totowa by IHG. Paramus Park Mall and American Dream are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Paterson Great Falls National Historical Park and South Mountain Reservation. Looking to enjoy an event or a game? See what's going on at Meadowlands Sports Complex or MetLife Stadium.
More location infoProperty policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
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