Overall, it was a pleasant experience, however, we were greatly dissatisfied with the complimentary "Continental" breakfast that consisted of uncut bagels and warm cream cheese spread, stale muffins, warm coffee, LOTS of yummy individual cereals, but NO MILK.... We asked the girl at the front desk for some milk and she said, "oh I don't know, let me go see..." and she quickly returned and said, "no, we are out- sorry" and returned to her perch to continue doing what she was doing. They did offer omelets and French toast and various other breakfast items cooked to order and delivered to your room or to a table in the lounge, but the least expensive dish I saw on the menu was $16.00... Our room was welcoming and I loved the grand windows! For the most part, everything was clean, plenty of towels, great layout, funky and fresh, comfy beds with clean linens, but as my partner and I moved the bench over so we could both sit at the desk, there was a really unsettling dark red splatter/ stain on the wall! It creeped us out, so we put the bench back, and I volunteered to follow up on my work on the bed. Did not expect that at all! The water flow in shower was awful too! The pool was VERY tiny, like hot tub size, and no hot tub! That was very unfortunate as well. Again, overall, I enjoyed the comfort and style of the rooms and the hotel in general, but the customer service and common basic things that are generally covered at a hotel of that price point need some serious revamping....
Overall, it was a pleasant experience, however, we were greatly dissatisfied with the complimentary "Continental" breakfast that consisted of uncut bagels and warm cream cheese spread, stale muffins, warm coffee, LOTS of yummy individual cereals, but NO MILK.... We asked the girl at the front desk for some milk and she said, "oh I don't know, let me go see..." and she quickly returned and said, "no, we are out- sorry" and returned to her perch to continue doing what she was doing. They did offer omelets and French toast and various other breakfast items cooked to order and delivered to your room or to a table in the lounge, but the least expensive dish I saw on the menu was $16.00... Our room was welcoming and I loved the grand windows! For the most part, everything was clean, plenty of towels, great layout, funky and fresh, comfy beds with clean linens, but as my partner and I moved the bench over so we could both sit at the desk, there was a really unsettling dark red splatter/ stain on the wall! It creeped us out, so we put the bench back, and I volunteered to follow up on my work on the bed. Did not expect that at all! The water flow in shower was awful too! The pool was VERY tiny, like hot tub size, and no hot tub! That was very unfortunate as well. Again, overall, I enjoyed the comfort and style of the rooms and the hotel in general, but the customer service and common basic things that are generally covered at a hotel of that price point need some serious revamping....