Waterford Lodge Hotel

No internet although was advertised as having excellent connection, central heating not working just a portable radiator - hot water took about 15 minutes to come through

Very good service, clean and smart

Staff were very friendly at check-in/checkout and lovely at breakfast. Food was fresh with lots of choice. Room was a good size and very comfy bed. A bit of noise from the main road and the only downside was that the "hot" water was lukewarm. But only stayed one night so wasn't a massive issue. Would stay again. :)

The check in process was slow and almost comical! Spoke to two bar staff about checking in. We were eventually directed to reception. After waiting and ringing bell, the same barman came through to check us in! Why we had to ask and wait I still have no idea! There was a lack of information about the room, how to enter after bar closed etc Room was big and clean. Very warm to the point of boiling. Towels in bathroom were lovely. Lots of tea and coffee which was appreciated. Bed was soft but that’s ok. Shower did not work - dribble and didn’t heat up at all. So after my morning run, this was disappointing. Had to run a bath which was lovely and hot. Reported shower to receptionist. No apology at all. Free parking was a win!

Great little location and room was clean. Appreciated last minute booking to secure a stay on a busy new years eve. Thank you. Will return in future.