Name: Swiss Star California - Self Check-In
Address: Asylstrasse 125, Hottingen, Zürich, Switzerland, Zürich, Canton of Zürich, CH
Price range: $99–$148 per night
Rating: 6.1

What guests think

Across reviews, Swiss Star California - Self Check-In receives mixed feedback, ranging from reports of tidy, good‑value stays and convenient location to accounts of serious problems with room condition and cleanliness, creating uneven experiences that vary widely between apartments and visits.

Many units include compact kitchenettes, but equipment and appliances are often incomplete or faulty, and there is no elevator; several guests also reported ventilation or heating issues. Room experiences vary: noise from trams or slamming doors can disturb light sleepers, layouts range from small or low‑ceilinged to more spacious, and Wi‑Fi access details are sometimes missing or unusable. Service problems recur, with unclear self check‑in instructions, rooms not ready or cleaned on arrival, unresolved faults, and difficulty reaching staff or obtaining refunds or supplies. Expect a no‑frills base best suited to budget travelers willing to accept maintenance and service trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many units have simple kitchenettes, but equipment and appliances are often incomplete or faulty. There is no elevator, and several guests noted issues with ventilation or fans.

Related guest reviews

8

Beat

Oct 9, 2025

·

Stayed 1 night

Fernbedienung TV funktionierte nicht, auch das Licht auf dem Nachttisch nicht, aber sehr sauber und insgesamt gutes Preis-/Leistungsverhältnis für Zürich.

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8

Marco

Apr 25, 2023

·

Stayed 1 night

È presente una piccola cucina. Vicino alla fermata del tram.

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4

Nahla

Mar 24, 2023

·

Stayed 1 night

kein Wasserkocher, keine Kaffeemaschine, im Bild war ein Backofen, in wahrheit nicht, kein Toster, die Matratzen sind der Horror,

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6

Alexander

Apr 14, 2025

·

Stayed 1 night

leider sollten mal ein Paar Reparateuren im Zimmer Nr. 008 erfolgen. Der Rollladen ist kaputt, der Duschvorhang auch. Alles in allem ist es sehr schade, dass in einem so schönen Haus in dieser schönen Lage so eine Unterkunft angeboten wird. Das Bügeleisen war nicht zu gebrauchen - Leute ich musste ein Hemd bügeln - allen dafür sollte ich Null Punke geben...

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10

Shawn

Mar 5, 2023

·

Stayed 1 night

Only booked this because it was close to an event I was attending and was happy at the price. I was surprised by all the in-room amenities because I want looking for that. A person staying longer would have benefited from the kitchen, dining table and ironing board. I was impressed by the large bathroom including a whirl pool bath tub.

4

Brett

Aug 28, 2023

·

Stayed 3 nights

Poorly maintained Fan so broken and out of balance that it couldn’t be used Shower head hose broken and sprayed all over the bathroom Was advised routine maintenance was to occur during my stay, so I told them about these issues, but nothing happened Was advertised as daily maid service. Didn't happen The common area is filthy. If you a light sleeper, I suggest staying somewhere else. The trolly tram runs directly outside

2

Felix

Jan 27, 2025

·

Stayed 3 nights

Die Heizung war defekt. Anscheinend ist das Ventil kaputt. Es sieht so aus, als hätte jemand dagegen getreten. Die Wohnung wurde nicht warm. Auch nach Kontaktversuchen meinerseits, zum Unterkunftanbieter wurden folgende Mängel nicht behoben. Meine Kontaktanfragen und natürlich auch die Anfrage auf Rabatt, aufgrund den Mängeln wurden einfach ignoriert. Die Tischplatte war lose. -> Man konnte nichts darauf abstellen. Die Küche war defekt. Der Kühlschrank war defekt. Die Duschkabine war defekt, sodass man nicht duschen konnte, ohne das gesamte Bad unter Wasser zu setzen. Ich bin eine Nacht eher "ausgecheckt", da die Wohnung zu kalt war. Die Kontaktanfragen wurden ignoriert. Ans Telefon wurde nicht dran gegangen. Die E-Mails wurden nicht beantwortet. Anscheinend wusste man welches Zimmer man vermietet und dass es gravierende Mängel aufweist.

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6

TAEK SUK

Apr 23, 2025

·

Stayed 2 nights

숙소 위치는 트램역에서 가까웠지만 엘리베이터가 없어 캐리어 옮기는데 불편합니다. 그다지 청결하지도 않고 그냥 하루 이틀 정도 숙박을 원하는 여행객들에게 적당합니다

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10

Walter

Jun 25, 2023

·

Stayed 1 night

Falto comunicacion con elmpropietario. No contesto mis preguntas y no proporciono informacion del wifi. No cuenta con ascensor

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10

Ramses

May 21, 2022

·

Stayed 1 night

I liked that you have your own kitchen. I did not like that there is no lift .

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Cleanliness

Cleanliness is a recurring issue: multiple reviews cite dirty rooms and stairwells, stains, mold, insects, and unclean dishes. A few guests found their rooms tidy, but standards appear inconsistent.

Related guest reviews

4

angelina

Aug 23, 2023

·

Stayed 1 night

Appartamento molto essenziale. Si parla di appartamento ma la piccolissima zona cucina non aveva corrente. Bagno per nani. Wifi assente nonostante riportata, appartamento non pulito. Caccia al tesoro per trovarlo. Una volta all'interno la chiave era nascosta, non è stata una bella esperienza. Lo sconsiglio

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4

Mark

Feb 15, 2022

·

Stayed 3 nights

No communication from owner to allow bags in room early! Bathroom was unclean and smelled like cigarettes, kitchen was extremely small and only had 1 pot and 1 pan, and the pan was in poor shape, room was unclean and dusty, very noisy at night!

2

Matthew

Apr 24, 2025

·

Stayed 1 night

To summarise my reasoning and experience - this is why I believe that a full refund is necessary :- * Room was not available on arrival (email indicated that it was) * Room had not been cleaned (and probably wouldn’t have in time unless we had arrived at 12:30pm and made contact re the missing key). * Cleaner took well over an hour to get this tiny single room clean. * Room looks (and is) absolutely nothing like the photos represented on Wotif - room is not an apartment, it is a single small room with a small bathroom attached. * Issues with room:- - it is filthy and potentially dangerous - there are obvious signs of toxic mold throughout the room and especially in the bathroom and around the kitchenette - The shower door is broken and hanging off - being glass this is serious - The toilet seat is hanging off, moves from side to side - There is a “decorative” piece of wood that is hanging off the wall and has nails exposed - There are external lights that cannot be turned off that light up the entire room all night - it is extremely dated And there were several attempts by people (or one person) to gain access into the room whilst we were in it (before I even made the complaint)

4

Ruby

Jul 20, 2023

·

Stayed 2 nights

Fine for a short cheap stay. But otherwise - Black mould. No soap or dish soap to wash anything. The kettle and some appliances can’t be plugged in because they don’t supply adaptors. And a lottt of spiders.

4

Sophie

Jan 21, 2025

·

Stayed 3 nights

Turned up after check in and the room hadn’t been cleaned. Power went out within our first few hours of being there, contacted the helpline multiple times and they said they’d send out an electrician. They never did! Spent the whole trip with no way to charge phones in our room and no lights!

6

TAEK SUK

Apr 23, 2025

·

Stayed 2 nights

숙소 위치는 트램역에서 가까웠지만 엘리베이터가 없어 캐리어 옮기는데 불편합니다. 그다지 청결하지도 않고 그냥 하루 이틀 정도 숙박을 원하는 여행객들에게 적당합니다

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2

Kathy

Jun 29, 2025

·

Stayed 1 night

This place was horrible: dirty and in poor condition. Cabinet door was broken, shower rod had duck tape on it, bathroom fixtures were attached to the wall with half the amount of screws so were barely hanging on and unusable, my bathroom sink wouldn’t drain, the heat was on in 95° weather and there was no fan, there were stains on the walls, the door to the building was unsecured, and the entryway and stairwells were filthy. It was not at all as it appeared in the Expedia pictures when we booked it and management never replied to my email. Avoid.

6

Kerstin

Aug 1, 2022

·

Stayed 3 nights

Das Bad war in keinem guten Zustand. Das Zimmer war groß genug, der Balkon sehr schön, das Treppenhaus abgeranzt.

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2

Huong

Jul 21, 2025

·

Stayed 3 nights

The “hotel” was terrible. When we got into the hotel there was water all over the floor. Afterwards the next morning, the ceiling was leaking all over the floor in front of the bathroom door. You can hear everyone coming in and out of the hotel as the door slams really loudly. There is a cigarette smell that comes from leaving your window open but if you close it there is no fan, ac, or ventilation in the room.

2

Cornelia

Jan 27, 2024

·

Stayed 2 nights

Schmutziges Treppenhaus, Ausstattung inkomplett und Mobiliar defekt. Schmuddelig insgesamt

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary widely; some are small or dated with low ceilings or uncomfortable mattresses, and noise from trams or slamming doors disturbs light sleepers. Wi‑Fi access is unreliable, with passwords or service missing in several stays.

Related guest reviews

4

angelina

Aug 23, 2023

·

Stayed 1 night

Appartamento molto essenziale. Si parla di appartamento ma la piccolissima zona cucina non aveva corrente. Bagno per nani. Wifi assente nonostante riportata, appartamento non pulito. Caccia al tesoro per trovarlo. Una volta all'interno la chiave era nascosta, non è stata una bella esperienza. Lo sconsiglio

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4

Mark

Feb 15, 2022

·

Stayed 3 nights

No communication from owner to allow bags in room early! Bathroom was unclean and smelled like cigarettes, kitchen was extremely small and only had 1 pot and 1 pan, and the pan was in poor shape, room was unclean and dusty, very noisy at night!

4

Sabrina

Oct 13, 2023

·

Stayed 1 night

Sehr laute Wohnung mit einer niedrigen Decke und einem Schrank, der sich nicht vollständig öffnen lässt.

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4

Nahla

Mar 24, 2023

·

Stayed 1 night

kein Wasserkocher, keine Kaffeemaschine, im Bild war ein Backofen, in wahrheit nicht, kein Toster, die Matratzen sind der Horror,

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8

Viktoria

Sep 16, 2023

·

Stayed 2 nights

war im großen und ganzen ok. etwas in die Jahre gekommen. wlan zettel im Zimmer hat gefehlt. ansonsten ok

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8

Walter

Jun 17, 2023

·

Stayed 1 night

La comunicacion con elmpropietario fue deficiente. Ofrecia wifi gratis no dejo clave o usuario. Mas de una vez tratamos de comunicarnos con propietario y no obtuvimos respuesta

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10

Shawn

Mar 5, 2023

·

Stayed 1 night

Only booked this because it was close to an event I was attending and was happy at the price. I was surprised by all the in-room amenities because I want looking for that. A person staying longer would have benefited from the kitchen, dining table and ironing board. I was impressed by the large bathroom including a whirl pool bath tub.

4

Brett

Aug 28, 2023

·

Stayed 3 nights

Poorly maintained Fan so broken and out of balance that it couldn’t be used Shower head hose broken and sprayed all over the bathroom Was advised routine maintenance was to occur during my stay, so I told them about these issues, but nothing happened Was advertised as daily maid service. Didn't happen The common area is filthy. If you a light sleeper, I suggest staying somewhere else. The trolly tram runs directly outside

6

Naghman

Sep 27, 2023

·

Stayed 1 night

bed sheets cover was barely insufficient for two co sharers .

2

Huong

Jul 21, 2025

·

Stayed 3 nights

The “hotel” was terrible. When we got into the hotel there was water all over the floor. Afterwards the next morning, the ceiling was leaking all over the floor in front of the bathroom door. You can hear everyone coming in and out of the hotel as the door slams really loudly. There is a cigarette smell that comes from leaving your window open but if you close it there is no fan, ac, or ventilation in the room.

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Service

Communication and support are frequently poor: rooms not ready or cleaned on arrival, unclear self check‑in instructions, unresolved maintenance faults, and difficulty reaching staff or obtaining refunds or supplies. Daily housekeeping, when advertised, often did not occur.

Related guest reviews

8

Mariia

May 11, 2023

·

Stayed 1 night

The neighbourhood is really nice, easy to get on transport. What was a bit confusing when I got keycode when registered I thought it was the room code. I got an email the day before about mainfloor access code and didn’t know it was room code as well. So was a bit stressed when tried KeyCode and it didn’t work. Just randomly punched in main floor door code and it opened the room.

4

Mark

Feb 15, 2022

·

Stayed 3 nights

No communication from owner to allow bags in room early! Bathroom was unclean and smelled like cigarettes, kitchen was extremely small and only had 1 pot and 1 pan, and the pan was in poor shape, room was unclean and dusty, very noisy at night!

2

Matthew

Apr 24, 2025

·

Stayed 1 night

To summarise my reasoning and experience - this is why I believe that a full refund is necessary :- * Room was not available on arrival (email indicated that it was) * Room had not been cleaned (and probably wouldn’t have in time unless we had arrived at 12:30pm and made contact re the missing key). * Cleaner took well over an hour to get this tiny single room clean. * Room looks (and is) absolutely nothing like the photos represented on Wotif - room is not an apartment, it is a single small room with a small bathroom attached. * Issues with room:- - it is filthy and potentially dangerous - there are obvious signs of toxic mold throughout the room and especially in the bathroom and around the kitchenette - The shower door is broken and hanging off - being glass this is serious - The toilet seat is hanging off, moves from side to side - There is a “decorative” piece of wood that is hanging off the wall and has nails exposed - There are external lights that cannot be turned off that light up the entire room all night - it is extremely dated And there were several attempts by people (or one person) to gain access into the room whilst we were in it (before I even made the complaint)

4

Sophie

Jan 21, 2025

·

Stayed 3 nights

Turned up after check in and the room hadn’t been cleaned. Power went out within our first few hours of being there, contacted the helpline multiple times and they said they’d send out an electrician. They never did! Spent the whole trip with no way to charge phones in our room and no lights!

2

An

Jan 31, 2023

·

Stayed 1 night

You have been warned : do not stay here is you don’t want your money to be stolen, stranger entering your room when you are naked, no toilet paper for the whole trip and climbing up 4 huge staircases with your big suitcase. I paid quite a lot for this property for 5 nights, and it has been the worst nightmare of my 2 months traveling through Europe. Its the worst property I ever stay in in my entire life. First, it is very far from city center. Second, they double charged you and acted stupid when you wanted your money back. Jerome who is a staff here ignored my request to have toilet papers for the whole trip and ignored my request to refund me for the double charge. My friend and I ended up rushing to groceries to buy toilet paper as the staff here can’t be contacted when you need them. Trash is not collected in the room, no change of towel, they said they don’t do that for anything less than 7 nights (we stayed 5 nights). Such a horror! do not stay here. Save yourself from nightmare like mine.

8

Walter

Jun 17, 2023

·

Stayed 1 night

La comunicacion con elmpropietario fue deficiente. Ofrecia wifi gratis no dejo clave o usuario. Mas de una vez tratamos de comunicarnos con propietario y no obtuvimos respuesta

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2

Felix

Jan 27, 2025

·

Stayed 3 nights

Die Heizung war defekt. Anscheinend ist das Ventil kaputt. Es sieht so aus, als hätte jemand dagegen getreten. Die Wohnung wurde nicht warm. Auch nach Kontaktversuchen meinerseits, zum Unterkunftanbieter wurden folgende Mängel nicht behoben. Meine Kontaktanfragen und natürlich auch die Anfrage auf Rabatt, aufgrund den Mängeln wurden einfach ignoriert. Die Tischplatte war lose. -> Man konnte nichts darauf abstellen. Die Küche war defekt. Der Kühlschrank war defekt. Die Duschkabine war defekt, sodass man nicht duschen konnte, ohne das gesamte Bad unter Wasser zu setzen. Ich bin eine Nacht eher "ausgecheckt", da die Wohnung zu kalt war. Die Kontaktanfragen wurden ignoriert. Ans Telefon wurde nicht dran gegangen. Die E-Mails wurden nicht beantwortet. Anscheinend wusste man welches Zimmer man vermietet und dass es gravierende Mängel aufweist.

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2

Kathy

Jun 29, 2025

·

Stayed 1 night

This place was horrible: dirty and in poor condition. Cabinet door was broken, shower rod had duck tape on it, bathroom fixtures were attached to the wall with half the amount of screws so were barely hanging on and unusable, my bathroom sink wouldn’t drain, the heat was on in 95° weather and there was no fan, there were stains on the walls, the door to the building was unsecured, and the entryway and stairwells were filthy. It was not at all as it appeared in the Expedia pictures when we booked it and management never replied to my email. Avoid.

10

Walter

Jun 25, 2023

·

Stayed 1 night

Falto comunicacion con elmpropietario. No contesto mis preguntas y no proporciono informacion del wifi. No cuenta con ascensor

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2

Shahazaib

Jul 5, 2025

·

Stayed 4 nights

It’s the wort place for holidays no fan no iron no cleaning and no communication. At the time of booking we mentioned that we need twin beds but when we reached they give us. Double bed and when i said that I mentioned i need twin after 1 day they replied that they don’t have

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Location

The neighborhood is generally liked and the property is close to tram stops, making it easy to get around. Some guests also chose it for proximity to specific events or friends.

Related guest reviews

8

Mariia

May 11, 2023

·

Stayed 1 night

The neighbourhood is really nice, easy to get on transport. What was a bit confusing when I got keycode when registered I thought it was the room code. I got an email the day before about mainfloor access code and didn’t know it was room code as well. So was a bit stressed when tried KeyCode and it didn’t work. Just randomly punched in main floor door code and it opened the room.

4

angelina

Aug 23, 2023

·

Stayed 1 night

Appartamento molto essenziale. Si parla di appartamento ma la piccolissima zona cucina non aveva corrente. Bagno per nani. Wifi assente nonostante riportata, appartamento non pulito. Caccia al tesoro per trovarlo. Una volta all'interno la chiave era nascosta, non è stata una bella esperienza. Lo sconsiglio

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8

Michael

Jul 24, 2023

·

Stayed 1 night

the building , its old and dated but it is cheap and to be fair and the room was tidy / good location for what we required , parking was an issue tho

8

Marco

Apr 25, 2023

·

Stayed 1 night

È presente una piccola cucina. Vicino alla fermata del tram.

Translate

2

An

Jan 31, 2023

·

Stayed 1 night

You have been warned : do not stay here is you don’t want your money to be stolen, stranger entering your room when you are naked, no toilet paper for the whole trip and climbing up 4 huge staircases with your big suitcase. I paid quite a lot for this property for 5 nights, and it has been the worst nightmare of my 2 months traveling through Europe. Its the worst property I ever stay in in my entire life. First, it is very far from city center. Second, they double charged you and acted stupid when you wanted your money back. Jerome who is a staff here ignored my request to have toilet papers for the whole trip and ignored my request to refund me for the double charge. My friend and I ended up rushing to groceries to buy toilet paper as the staff here can’t be contacted when you need them. Trash is not collected in the room, no change of towel, they said they don’t do that for anything less than 7 nights (we stayed 5 nights). Such a horror! do not stay here. Save yourself from nightmare like mine.

6

Alexander

Apr 14, 2025

·

Stayed 1 night

leider sollten mal ein Paar Reparateuren im Zimmer Nr. 008 erfolgen. Der Rollladen ist kaputt, der Duschvorhang auch. Alles in allem ist es sehr schade, dass in einem so schönen Haus in dieser schönen Lage so eine Unterkunft angeboten wird. Das Bügeleisen war nicht zu gebrauchen - Leute ich musste ein Hemd bügeln - allen dafür sollte ich Null Punke geben...

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10

Shawn

Mar 5, 2023

·

Stayed 1 night

Only booked this because it was close to an event I was attending and was happy at the price. I was surprised by all the in-room amenities because I want looking for that. A person staying longer would have benefited from the kitchen, dining table and ironing board. I was impressed by the large bathroom including a whirl pool bath tub.

6

TAEK SUK

Apr 23, 2025

·

Stayed 2 nights

숙소 위치는 트램역에서 가까웠지만 엘리베이터가 없어 캐리어 옮기는데 불편합니다. 그다지 청결하지도 않고 그냥 하루 이틀 정도 숙박을 원하는 여행객들에게 적당합니다

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10

Nicolas

Apr 15, 2025

·

Stayed 2 nights

Très bien placé et facile d'accès

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6

Ioannis

Mar 22, 2025

·

Stayed 1 night

I chose this place for a specific reason, which was the distance from my friends staying in an apartment close by. So my only requirements were a good night sleep and cleanliness without breaking the bank since I was only for 30hrs in Zurich. The property matched all of them.

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Dining

Not enough information in reviews.

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Month	Average price
January	$86
February	$91
March	$95
April	$105
May	$133
June	$128
July	$118
August	$124
September	$148
October	$134
November	$126
December	$118

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $109	3 $131
4 $99	5 $131	6 $131	7 $115	8 $115	9 $131	10 $131
11 $99	12 $115	13 $115	14 $115	15 $115	16 $131	17 $131
18 $99	19 $115	20 $115	21 $115	22 $115	23 $131	24 $131
25 $99	26 $115	27 $115	28 $115	29 $115	30 $131	31 $131

Swiss Star California - Self Check-In

Prices for Swiss Star California - Self Check-In

Monthly average prices

About this property

Location

Room options

Standard Triple Studio

Standard Studio

Superior Studio with Balcony

One-Bedroom Apartment

Two-Bedroom Apartment

Guest reviews of Swiss Star California - Self Check-In

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Swiss Star California - Self Check-In

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $148	23 $131	24 $131	25 $138	26 $135
27 $101	28 $117	29 $115	30 $118