Is parking available at the property?

Free self-parking is available on-site, but it is limited. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7 AM to 11:00 AM for a fee, approximately USD 13 to 20 per person.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 9:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The property is located on a lake, just steps from Ameristar Casino East Chicago and 4 minutes by foot from Lake Michigan. It is 6.5 miles from Purdue University Northwest and 7.3 miles from Hammond Sportsplex & Community Center.

What are the policies for guests staying with children?

Children are not permitted at this adults-only property, and guests must be at least 21 years old to stay.

Ameristar Casino Hotel in East Chicago

Average nightly price at Ameristar Casino Hotel by month, last 12 months (USD)
Month	Average price
January	US$108
February	US$119
March	US$114
April	US$126
May	US$143
June	US$137
July	US$142
August	US$145
September	US$142
October	US$110
November	US$104
December	US$105

What guests think

At Ameristar Casino Hotel, travelers praise spacious rooms and large bathrooms, the convenience of the on-site casino, and lake or marina views, while recurring complaints cite pervasive smoke odors, inconsistent cleanliness and maintenance, and limited dining options and hours.

Rooms are commonly described as large and comfortable with soaking tubs, but some guests report AC problems, thin walls, and smoke smells on non-smoking floors. Service is usually friendly and helpful, though check-in delays and housekeeping-by-request policies cause frustration. The setting offers marina views next to an industrial area with few walkable options, making it convenient for drivers and event goers but less ideal for exploring.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site casino is a key draw and the fitness room earns praise; parking is available but wayfinding and valet access can be confusing. Multiple reviews report ice machines out of service on many floors.

Related guest reviews

10

Joe

24 Aug 2023

·

Stayed 2 nights

I stayed at this property to visit Chicago. The property was in very good condition, and the room was meticulously clean. TV has decent channel selection which includes HBO. The soaking tub was a very nice amenity, and the water pressure was crazy good (took only 2-3 minutes to fill entire tub). Bed and pillows were very comfy. My only complaint is the spotting wifi in room 824. This is the end of the hallway and I suspect there are no repeaters placed at the hallway end. I am also disappointed that in 2023 all hotel rooms do not have USB chargers. The fitness room was well-equipped with standard cardio, strength machines, and dumbbells up to 50 lbs. All equipment was in exceptional condition. I didn't visit casino, but I did eat dinner at the burger restaurant and it was quite good. For runners, there are not many options for morning outdoor runs. However, there is a long sidewalk in front that is about 0.8 miles. I ran back and forth on it and that wasn't bad. No pool, but there is a city-operated beach next door that is fairly decent. All staff I encountered were extremely pleasant and helpful. Drive to d/t Chicago is about 45 minutes, but it was worth it to save the cost. There are VERY few food/shopping options near the property, so plan ahead. I would definitely return.

4

tamara

10 Jul 2025

·

Stayed 1 night

I would not recommend. I had to search for an ice machine to get ice. There were 12 floors, front desk said just have to check each floor, finally found ice on the 12th floor. Only one luggage cart available, was told, all the carts are locked in the luggage room until bellhop comes in the for their shift. The actual Casino was dirty, smokey, smelled awful, half the machines worked. I wish I checked other reviews.

10

R Jarrod

4 Feb 2023

·

Stayed 1 night

Don't like how you have to use your room key to use the elevator to get to your room

10

rose

24 Aug 2024

·

Stayed 2 nights

great hotel. lots of options and amenities. parking is kinda far from the hotel. figured out outdoor parking on the last day. could have used the bell hop service if they were more visible

10

Amy

27 Jul 2024

·

Stayed 1 night

Old school feel to the design, but very clean and the bed was super comfortable. Beautiful lake view and parking for us was plentiful. I recommend.

4

William

29 Jun 2025

·

Stayed 3 nights

Upon my arrival, there where no luggage carts available. My room on the tenth floor smelled like weed, and it was non smoking. The places to eat are very limited and not open very much. There are no close places to eat. The ice machines where all broken. I was supposed to leave on saturday, but I was so disgusted that I left a day early.

10

Falandis

17 May 2025

·

Stayed 2 nights

24 hr Casino on premises is cool considering lack of much else within the vicinity

10

jose

20 Nov 2024

·

Stayed 5 nights

the hotel accommodations were good because we had a room and a casino which is our main reason for picking Ameristar. The Starbuck's coffee machine was GREAT and GREAT price. The staff expecially handy man Brian was Great . The things i did not like in the hotel the carpet in room had a cigarettes smell and was stained. the fitness room lacked a bicycle for exercise and was missing 10 lbs. dumbbell's.

8

alice

20 Apr 2025

·

Stayed 1 night

ice machines not working on every floor. Only 3 floors had working ice machines

10

Kevin

11 Aug 2025

·

Stayed 2 nights

Casino paid well. No pool

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many find rooms clean, but numerous others report housekeeping lapses like hair and stains, dusty vents, musty odors, and missed restocking. Overall cleanliness feels inconsistent between rooms and stays.

Related guest reviews

2

DUBRAE

27 Nov 2025

·

Stayed 1 night

No was checked into a room that wasnt cleaned after previous guest left trash was everywhere and bed was dirty . Then was moved to another room with a dirty bathtub...

6

tiffany

19 May 2024

·

Stayed 1 night

Bath tub and toilet wasn't clean. Hair on one of the bed. Room need to dusted. No soap for shower or bath. I had to go to the store to get something to clean the tub by some soap. Keys for the room stop working.I was lock out. Only thing you had was shampoo.

4

Christopher

25 Sept 2024

·

Stayed 1 night

Room is big but dirty. Well appointed but carpets stained. Hallways dirty.

4

Kianna

11 Oct 2024

·

Stayed 4 nights

Located near steel mill plants. Very outdated. Dirty carpet, dusty carpet, stains on ceilings.

10

Daniel

20 Nov 2025

·

Stayed 1 night

Rooms are very spacious. Bathrooms are as well. Bathroom has a seperate shower and tub which is nice for the wife to soak in while I shower. I have stayed here 4 or 5 times now and every room has been consistent. Clean, well serviced and maintained

10

Monique

4 Aug 2025

·

Stayed 1 night

Very clean

4

Enya

13 Nov 2025

·

Stayed 1 night

The bathroom floor had a lot of hair on it and old chips. The carpet had food on it and the refrigerator had a half a bottle of juice in it. I was very disappointed

6

Matthew

1 Sept 2025

·

Stayed 4 nights

Cheap rooms, located next to a park and a scenic steel mill that makes the air smell like rotten eggs. Rooms are big but not well thought out. Typically you would want your "Lake View" rooms to not have the beds pointed the opposite direction of the "lake view". Room was non smoking but smelled like a chain-smoker had been living in it. No amount of air freshener would help. Body wash bottle in the shower was empty which means they do not refill after each guest. No soap to wash your hands with at the sink besides a Shampoo/Conditioner combo. Questionable stains all on the walls and carpets had not been cleaned in a while. Beds felt like the springs were going to lodge themselves into my back all night. Coffee machine in lobby cost $7 for a Mocha with no Mocha. Beach was shut down to swimming due to high bacteria count. Found out it's considered one of the most polluted beaches in the US. Staff were nice and rest of the facilities seemed okay. This place has the potential to be good but it needs some real work first.

10

Rebecca

25 Oct 2025

·

Stayed 1 night

Beautiful large room! Very clean!

4

Vincent

25 Nov 2025

·

Stayed 1 night

We had to wait over a hour along with others because their system had issues with our reservations from a 3rd party. The 1st room they gave us was not vacuumed and the tables had food stains on them. The 2nd room smelled like the sewer. Room# 3 was nice but dam it took you 3 tries. Very disappointing because this is my guests favorite hotel!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with large bathrooms and separate tub and shower, and some have marina or lake views. Downsides include smoke odors in non-smoking areas, A/C issues, thin walls or noise, lack of microwaves, and occasional fridge or plumbing problems.

Related guest reviews

8

Esther

23 Jul 2025

·

Stayed 1 night

Checking in was super easy. Once we got to our room we turn the AC on and it sounded like it turned on. We went down to the casino and we came back the room was still warm. Inside the bathroom the vent was filled with like toilet paper or a paper towel. The shower and bathtub had nice hot water which we liked. The room was spacious and a nice view of the water outside. The ice machine was not working but there was a worker working on it when we left. We used the express checkout to check out. Overall our stay would have been excellent but only rated it good because the AC was not great.

10

Kathy

18 Jun 2025

·

Stayed 1 night

Huge room at a great price. Largest hotel bathroom we’ve ever had. Beds were comfortable and linens luxurious.

8

Lori

26 May 2025

·

Stayed 2 nights

Lovely clean rooms however even the nonsmoking rooms smell of cigarette smoke.

8

Michael

8 Sept 2023

·

Stayed 1 night

Rooms are big, clean, Las Vegas style rooms! However TV has limited channels and walls are very thin!

10

Daniel

20 Nov 2025

·

Stayed 1 night

Rooms are very spacious. Bathrooms are as well. Bathroom has a seperate shower and tub which is nice for the wife to soak in while I shower. I have stayed here 4 or 5 times now and every room has been consistent. Clean, well serviced and maintained

6

Scott

22 Sept 2024

·

Stayed 1 night

The room was big but the decor was dated. There was a large stain in the carpeting in the middle of the floor. The bed seemed short in length compared to beds in other hotels.

10

Francis

26 Jun 2023

·

Stayed 1 night

Great room! Odd that there was a very strong aroma of what smelled like really pungent weed that invaded from down the hall or somewhere near into our non smoking room. Are there smoking and non smoking rooms on the same floor?

8

Amanda

15 Jul 2025

·

Stayed 2 nights

Room and hotel were beautiful casino not very big but well maintained. The air conditioning in my room was not working and it was 90+degrees they sent someone up right away to fix it but it went out again shortly after that happened 3x total which was frustrating but over all experience was good

4

Charisse

3 Mar 2025

·

Stayed 1 night

Bed and pillows were hard as rocks, no room in the mini fridge to put food away and no microwave in the room.

4

Paul

31 Jul 2025

·

Stayed 1 night

First room smelled like weed, very nice staff moved us to another room, however, sink was clogged.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful across front desk, valet, and maintenance. However, guests also mention check-in delays, limited staffing, miscommunication about housekeeping requests, and a few rude interactions.

Related guest reviews

4

Samuel

19 Jun 2025

·

Stayed 2 nights

To sum it up, we arrived at the hotel after 3;30am due to flight delays and my room was cancelled (although I had been in contact with the hotel during each delay, I had my reservation guaranteed with my card and the hotel had preauthorized one night’s stay on my card).

10

Eunice

3 Oct 2025

·

Stayed 2 nights

Overall, it was a great stay my check-in had a little hiccup but hotels.com was able to figure it out and get me checked in and after that, everything was great.

2

Dekecooper

19 Jul 2025

·

Stayed 1 night

A guy checked us in Friday night at 8. ( check in took longer than usual but we were understanding . We went to the room And smelled like smoke. He apologied and told us he would move us to another room with a bed and pull out by we were in a room with two doubles. He also said he would take some of the cost off the room For the inconviencr and would call. We tried to call and tell them the couch was not a pullout. They kept hanging up on us and not answering. He never called to correct the fee and then when we went downstairs to talk tk someone he told her he never said that the room was a pullout. Integrity is everything. Please watch that employee bc his moral compass is broke . He never called about the room fee adjustment.

10

Miya

17 Jul 2025

·

Stayed 1 night

Excellent customer service from Tina front desk check in

10

Daniel

28 Jul 2025

·

Stayed 1 night

Love staying there with my girlfriend. The staff is very nice, rooms are affordable, and it’s convenient. I even got stuck in the bathroom late one night and maintenance came right away to help. Wonderful experience.

10

Joe

30 May 2024

·

Stayed 1 night

This is my second trip to this property. We have started staying here during business to Chicago as it is cost-effective and reasonably close on the way back to Indianapolis. We’ve always had great service from everyone at the hotel, including the restaurant staff. Check in was quick and relatively simple. The fitness room is in good condition and has plenty of equipment for about any workout. I have always been the only person in there early in the morning. The soaking tub is a nice luxury, and it has plenty of water and pressure. The entire tub fills within a couple of minutes.

6

Scott

21 Oct 2024

·

Stayed 1 night

Did not find out until arrival that the property is 21 and up. Also, treated rude by staff. Made to feel very uncomfortable

6

Tyler

7 Jul 2025

·

Stayed 1 night

Limited staff at front desk is only drawback.

10

Erika

4 Oct 2025

·

Stayed 1 night

ABSOLUTELY amazing!!!! Accommodating, courteous, professional! Clarice, Isaac, The Bell Hop (can’t remember his name) and whomever was at the front desk the morning of 10-2 and 10-3. 🙌🙌🙌🙌 if I could give them a million stars I would!!! I will definitely be back. Thank you for a WONDERFUL birthday experience.

10

Amber

21 Oct 2025

·

Stayed 1 night

Dave from front desk was amazing, extremely friendly and helpful. Room was great, clean, and comfortable bed. Staff we encountered were all so friendly and welcoming. Definitely will stay here again!!

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AI-generated summary based on recent guest reviews

Location

Waterfront setting by the marina and beach offers views, but the immediate area is industrial with few nearby amenities. Convenient for drivers and events at nearby casinos and a practical base for reaching Chicago.

Related guest reviews

8

Tamaron

23 May 2025

·

Stayed 1 night

Property was clean and staff was friendly. It was right on the marina which was nice. It is right in the middle of an industrial area as well so keep that in mind. Plenty of parking. Walls were thin.

10

Falandis

27 May 2025

·

Stayed 4 nights

Nice beach in close proximity to the hotel/casino. Decent food options. Staff is welcoming

10

NATISHA

25 May 2025

·

Stayed 2 nights

We love this hotel. It’s very clean and the price is reasonable. If you do not want to stay in the heart of Chicago this is a great place.

10

Natalie N

11 Aug 2023

·

Stayed 2 nights

The room looked exactly as pictured. Check in was easy as well. When I arrived they were having their A/C system worked on. I appreciate the person checking me in making me aware of that before I paid. All in all my room stayed cool the entire night and the A/C system kicked back on overnight. The bed was really comfortable. Everything around the hotel is industrial but it was still quiet.

10

Michelle

18 Aug 2024

·

Stayed 1 night

Other than getting to the hotel...industrial area...the stay was great!!!

10

Amy

27 Jul 2024

·

Stayed 1 night

Old school feel to the design, but very clean and the bed was super comfortable. Beautiful lake view and parking for us was plentiful. I recommend.

10

Jermaine

31 Jul 2024

·

Stayed 7 nights

Property was clean and quiet. Room was very spacious. There’s nothing close to the property so get what you need before arriving.

10

Falandis

17 May 2025

·

Stayed 2 nights

24 hr Casino on premises is cool considering lack of much else within the vicinity

10

Elizabeth

15 Jul 2024

·

Stayed 2 nights

Near the beach and close to other casinos too which was nice

8

Christopher

10 Oct 2024

·

Stayed 1 night

Convenient location for concerts at horseshoe. Area is somewhat tucked away by an industrial area. Hotel is older , food is ok.

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AI-generated summary based on recent guest reviews

Dining

Experiences are mixed: some enjoyed the sports bar and on-site restaurants, while others found options limited, hours inconsistent, slow service, or high prices at the steakhouse. Breakfast options are limited and lobby coffee is paid.

Related guest reviews

10

Brenda

16 Nov 2025

·

Stayed 1 night

Nice room. Clean. Good breakfast at the casino restaurant. Slow service though.

10

Sharon

6 Aug 2024

·

Stayed 1 night

We ate at the Sports bar the food was excellent and staff was exceptional. The rooms were comfortable and spacious. The casino experience was fun and exciting.

8

Nancy

15 Dec 2024

·

Stayed 2 nights

The floors in the hallways were dirty. The dining option did not provide good choices for the more health conscious diner. The area surrounding the property was depressing.

8

Thurman

13 Oct 2025

·

Stayed 2 nights

Great place to stay, all of the restaurants are amazing.

4

shannan

23 Mar 2025

·

Stayed 1 night

The room was clean. Two of us ate at the onsite steak house. We drank water and ordered mid priced entrees. The dinner cost us $120 and was mediocre at best. My basic evaluation is not worth the money.

10

Nakia

28 Sept 2024

·

Stayed 1 night

I like staying here even though I don’t gamble much. But the restaurants are pretty decent and reasonably priced.

10

sara

19 May 2024

·

Stayed 1 night

Hotel was great. Nice casino with decent variety of games. Restaurants were short staffed so service was slow but everyone was very friendly. Definitely would recommend.

6

Mary

13 Jul 2025

·

Stayed 4 nights

Limited restaurants on property. Times the restaurants were opened, etc

10

Artiesha

7 Nov 2024

·

Stayed 9 nights

Great dining options and casino. The room is spacious and well appointed

8

Apurv

18 Aug 2025

·

Stayed 3 nights

The rooms are good and spacious, the food choices are very limited.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $191	2 $161	3 $161	4 $161	5 $165	6 $187	7 $188
8 $164	9 $164	10 $171	11 $166	12 $177	13 $205	14 $205
15 $169	16 $147	17 $146	18 $164	19 $167	20 $208	21 $211
22 $156	23 $146	24 $150	25 $148	26 $148	27 $188	28 $184
29 $159	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
		1 $148	2 $147	3 $149	4 $198	5 $202
6 $146	7 $146	8 $146	9 $148	10 $148	11 $195	12 $208
13 $148	14 $147	15 $147	16 $148	17 $146	18 $192	19 $206
20 $146	21 $146	22 $148	23 $146	24 $149	25 $199	26 $203
27 $148	28 $144	29 $150	30 $161	31

Ameristar Casino Hotel

Prices for Ameristar Casino Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Marina View King

Deluxe Lake View King

Deluxe Lake View 2 Queen

Deluxe Two Queen Smoking

Deluxe Marina View 2 Queen

Deluxe King Accessible

Deluxe 2 Queen Accessible

Deluxe King Smoking

Deluxe Two Queen

Deluxe King

Guest reviews of Ameristar Casino Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Ameristar Casino Hotel

Prices for upcoming dates