Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 5:00 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of USD 25 per vehicle (one way), and is available 24 hours.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of access.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of Marketplace at El Paseo and Island Waterpark, approximately 3.4 miles from Forestiere Underground Gardens and 8.2 miles from Kaiser Permanente Hospital.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Guests can also enjoy a hot tub.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, though specific age limits are not detailed.

Holiday Inn Express Fresno Northwest - Herndon

Average nightly price at Holiday Inn Express Fresno Northwest - Herndon by IHG by month, last 12 months (USD)
Month	Average price
January	$110
February	$110
March	$109
April	$118
May	$128
June	$109
July	$112
August	$107
September	$120
October	$129
November	$126
December	$98

What guests think

At Holiday Inn Express Fresno Northwest - Herndon by IHG, guests frequently praise very clean rooms, friendly staff, and a generally good complimentary breakfast, alongside a convenient location for drivers with quick freeway access and nearby coffee and shopping.

A recurring downside is significant noise from Highway 99 and passing trains, which affects many rooms. Ongoing renovations have closed or limited some facilities, with gym closures, occasional elevator problems, tighter parking, and construction mess in common areas. Rooms are often spacious and modern, yet some guests report hard mattresses, loud or ineffective HVAC, and minor maintenance issues. Expect a clean, friendly, road-convenient stay, but be prepared for noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are available, but renovations have closed the gym or left it without equipment, and one elevator can be slow or out of service. Construction has also reduced parking at times.

Related guest reviews

10

Joshua

Jul 24, 2024

·

Stayed 1 night

The first floor was under renovation, but the staff were all very accommodating. This Holiday Inn Express s a small step up in price but a big step up in cleanliness, comfort, and service, with a welcome, delicious, warm breakfast ready in the morning. One drawback was the limited parking. We arrived late after a long day of driving and took the last parking spot left at the very end of the parking lot.

4

Terry

Dec 22, 2024

·

Stayed 2 nights

The hotel and surrounding area was under big construction. Nowhere did we get a warning of that fact. The elevator didn't work when we arrived and we had a room on the second floor. I am disabled so it was difficult to have to climb the stairs. Noise was constant. Daytime it was construction outside and at night the traffic was loud and persistent. Also whenever we left the room for a little while we had to have our card key recoded. The noise alone will keep us from going back.

8

Charlene

Sep 3, 2024

·

Stayed 1 night

The property was very nice but under construction. The fitness room had no equipment which was one of the main reasons I chose this one. However, the room was very nice and clean. Staff were excellent and very courteous. Also, kinda noisy at times as it was next to the rail line. Overall though it was a great visit.

10

Laura

May 23, 2025

·

Stayed 1 night

Does have pool ans hot tub. Offered a late check out due to real late arrival. This was a nice place. Breakfast was great and everyone was friendly.

6

Christine

Jul 27, 2024

·

Stayed 2 nights

The property is currently under construction on the 1st floor, which they don't mention on the website. The floor I stayed on was nice and appeared to be new. But the elevator was slow and made a strange shaking noise when it stopped. (Maybe caused by the construction?) The ice makers were really loud and made weird noises as well. Because of the construction bins in the parking lot, parking was limited and door entrances were not in use. It also made the parking unsecured. The SUV next to me had a break in. As a senior it was a lot of walking to get around the building. In my opinion, they should have shut down, completed the renovations and reopened when it was completed.

2

Samantha

Apr 19, 2024

·

Stayed 1 night

Rude staff from the get go , pool was filthy , breakfast wasnt good at all

4

tamra

May 25, 2024

·

Stayed 3 nights

This hotel is brand new and still under major construction. There is limited parking due to the construction and the gym is not yet built. The pictures online show a complete gym, which is why I booked here. Other than that, the room was clean and new and the staff was friendly.

10

Ann

Jul 22, 2025

·

Stayed 1 night

Our stay was very nice because our room was clean, pool area was nice, breakfast was great and staff was very helpful and friendly.

6

cory

Jul 24, 2024

·

Stayed 2 nights

I stayed there because you showed you had a gym. But the gym was closed. I would not have stayed if you let me know first. Very disappointed

8

Gustavo

Jul 14, 2025

·

Stayed 2 nights

Overall was great ... but only one elevator is not enough specially withsoo many rooms and floors therw was one pint we had to wait 15 min for the elevator. We chose the stairs.

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Cleanliness

Rooms are widely described as very clean and well maintained, though a few guests reported issues like hair in bed, dirty tubs, stray debris, and lobby areas affected by renovation.

Related guest reviews

10

Damion

Jan 5, 2026

·

Stayed 1 night

Clean room, excellent customer service, and the room in general felt luxury.

2

Michelle

Jun 21, 2023

·

Stayed 1 night

The bath tub was dirty and grouse. There was very limited parking. I did not enjoy my stay.

6

Miroslava

Nov 28, 2025

·

Stayed 2 nights

There was a copper wire on the floor, a metal sticking out of the couch. There was no ventilation in the bathroom. Staff questioned me when I requested extra pillows

4

Paul

Aug 23, 2023

·

Stayed 1 night

There was hair in the bed. The surrounding area was filled with boxes making it difficult to find parking.

4

Jonathan

Apr 3, 2025

·

Stayed 1 night

Booked a room with a King bed. Get to my room and the window was broken and the road noise was crazy loud as a result. Front desk put me in a room with 2 queens. I wouldn’t usually complain about that but the shower faucet sprayed water all over the bathroom, and the TV didn’t work. The gym had a water leak in the ceiling and the fountain was broken. The hotel could have been cleaner. Beds and pillows were comfy (Holiday Inns are usually good for that). Staff was nice but overall the hotel is built like a POS and could be cleaner. Better places to stay for sure.

10

Kristina

Nov 7, 2025

·

Stayed 2 nights

great customer service and very clean

6

Gizel

Apr 17, 2025

·

Stayed 1 night

Service was great however there are no exhaust fans in the bathrooms (or in the one I was assigned to) so the bathroom was muggy and hot and the mirror was foggy and you can't prop the door open for fresh air from the room because the bathroom door is weighted to self close. Also the shampoo and conditoner dispensers were installed in way that you cant barely pump anything out. Very odd. The hallways and breakfast area were very hot for a cold and windy day and there were tons of flies that were swarming the lobby/check in area.

10

Holly

Nov 10, 2025

·

Stayed 3 nights

Rooms are consistently clean, friendly helpful staff, nice lobby area, good full breakfast. Perfect place to stay in northwest Fresno.

10

david

Dec 2, 2025

·

Stayed 1 night

The room was immaculate!! We had a great time!!

8

Natong

Jan 12, 2026

·

Stayed 2 nights

Clean room, friendly staff

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are spacious, modern, and comfortable, but freeway and train noise is a common complaint. Some guests mention hard mattresses, loud or ineffective HVAC, and occasional maintenance problems such as broken windows, TVs, or fixtures.

Related guest reviews

8

Shain

May 19, 2025

·

Stayed 3 nights

This is a very nice hotel but my room was overlooking highway 99 and it was very noisy all night long. Next time I will request a room on the opposite side of the building.

4

Jonathan

Apr 3, 2025

·

Stayed 1 night

Booked a room with a King bed. Get to my room and the window was broken and the road noise was crazy loud as a result. Front desk put me in a room with 2 queens. I wouldn’t usually complain about that but the shower faucet sprayed water all over the bathroom, and the TV didn’t work. The gym had a water leak in the ceiling and the fountain was broken. The hotel could have been cleaner. Beds and pillows were comfy (Holiday Inns are usually good for that). Staff was nice but overall the hotel is built like a POS and could be cleaner. Better places to stay for sure.

2

Indira

Jan 9, 2025

·

Stayed 2 nights

The room had a heater that was ineffective and loud. The noise from the outside made it difficult to sleep.

8

Dana

May 23, 2023

·

Stayed 3 nights

Room was fine, other than the beds. Mattresses could be replaced. And the bed frame on one of the beds had a broken leg which was supported be 2 pieces of wood, seems like a trashy way to fix something in a hotel.

8

Victoria

Jul 12, 2025

·

Stayed 1 night

It was very convenient for my family of 4 with 2 kids the room suite we had was spacious and did not feel crowded at all.

8

Thomas

Sep 16, 2025

·

Stayed 4 nights

Good value hotel in Fresno. Our room was more spacious than it seems we usually have in similar hotels. The complimentary breakfast was average.

8

Shelby

Dec 26, 2025

·

Stayed 1 night

Very clean and updated and the breakfast was good, but the hotel is between a freeway and train tracks and it is a LOUD hotel. Also the bed was very hard.

10

Michelle

May 4, 2025

·

Stayed 1 night

Recently remodeled, modern rooms that are so comfortable! Excellent breakfast with many options. The pool area was perfect to relax at in the afternoon. Definitely will book here again if in the area. Owner is excited to have you as their guest and takes great pride in their hotel. Thank you for a wonderful stay!

8

Nancy

Sep 29, 2025

·

Stayed 2 nights

Room was clean. I spilled a coffee and house keeping cleaned it up for me very quickly. The ac was a bit loud. It would go off and on every few minutes.

8

Leticia

Apr 15, 2025

·

Stayed 1 night

Very spacious room. It was clean and smelled fresh. No bugs. The bed was super comfortable. It was nice and quiet up until about 8:00 am when people started going to breakfast. The parking lot has a security guard and it felt very safe at night. Cons: (1) the tv would turn on, but I could not get it to do anything else.(2) There was a lamp at the desk that would not turn on, (3) there was only one trashcan for the entire room, and that was in the bathroom which made it inconvenient. Other than those minor issues, the room was great and so was our stay.

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Service

Service is frequently praised as friendly, helpful, and communicative. There are occasional complaints about rude or unresponsive staff, check-in errors, and deposit or overbooking handling.

Related guest reviews

10

Damion

Jan 5, 2026

·

Stayed 1 night

Clean room, excellent customer service, and the room in general felt luxury.

10

jennifer

Sep 15, 2025

·

Stayed 1 night

The rooms were clean and quiet. The staff in the entire location was amazing. Communication from the hotel was fantastic. They sent a text before I arrived and one after I left with information. The staff that checked me in was helpful and kind. The breakfast crew were working hard on a Sunday morning to make sure everything was stocked and the entire area was clean. Wonderful stay!

10

Krystel

Oct 13, 2025

·

Stayed 1 night

Checked in 7pm left 5am for my son surgery so I didn’t get to experience breakfast. However, the staff I met they were nice & understanding with my autistic son. I have no complaints about the hotel or room. I love there were no homeless or anyone around the parking lot making me feel safe. Starbucks is right there so that was nice to. It have to leave anywhere a quick walk to get a late night treat. Also there were cookies when we got to the hotel those were good. I will return again this time I hope for fun not medical reasons.

6

Miroslava

Nov 28, 2025

·

Stayed 2 nights

There was a copper wire on the floor, a metal sticking out of the couch. There was no ventilation in the bathroom. Staff questioned me when I requested extra pillows

2

Bill

Apr 30, 2023

·

Stayed 1 night

You over booked me and they told me to go away. NO ROOM Available. I want my money back. You lied to me. Holiday Inn refused my reservation. WTFO? Bill.Conklin @pge.com 805 422-1432

10

Randa

Sep 23, 2025

·

Stayed 3 nights

The staff was excellent & very friendly. The kitchen staff was extremely impressive with their cleanliness. Superbly outstanding & I will be back again to this hotel.

2

Crystal

Jun 18, 2024

·

Stayed 1 night

Worst Holiday Inn Express Ever. Move on and find a different hotel. The hotel is undergoing major renovations that we did not know about until we arrived. This impacts all the common areas that include the breakfast area and workout facilities. Loud trains sound all night, as tracks are directly adjacent . The room we had was newly renovated but was not ready for guests. The TV was not set up for TV service and there was no hair dryer. The front desk said there was no hair dryer in the entire hotel they could provide for us. They also had no idea how to make the new TV work. The manager was not available to discuss the issues but we were promised she would meet with us in the morning. As it turns out, the manager was not even scheduled to be at work for the next week. We were promised by the assistant manager that the manager would call us to make up for the issues we encountered when she returned from her time off. We received no call. Don’t waste your time and money on the hotel or the people that work here. The employees could care less that our stay was unpleasant.

2

Nora

Apr 15, 2024

·

Stayed 1 night

I checked in at 10pm after deriving 4 hours. It was 44 degrees outside and was put in a room with no heater. I called the receptionist a few times for assistance and at around midnight I was told all they can do was give us more blankets. The room was freezing cold and I requested another room. The only available room had 1 king bed so I slept on the sofa so my parents can sleep on the bed. This was a terrible experience and I don’t know if I can stay at a Holiday Inn again.

10

Holly

Nov 10, 2025

·

Stayed 3 nights

Rooms are consistently clean, friendly helpful staff, nice lobby area, good full breakfast. Perfect place to stay in northwest Fresno.

2

Victoria

Sep 26, 2024

·

Stayed 1 night

The accidental fee is more than the room charge itself. And the whole place was under construction. Just looked messy. Charged the accidental fee and still haven’t received the credit back. Not like other places nicer than this, they usually just keep the card on file, but this place says they take it out and release it back after the stay. Who knows how long that will be to see the amount back. There was a whole lot of issues with other checking in around the time we did. A mess up with rooms. They really need to figure things out.

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Location

Convenient for drivers with immediate freeway access, nearby Starbucks, and shopping; some found it handy for local venues and regional parks. The tradeoff is notable road and train noise for rooms facing the highway or tracks, plus occasional area roadwork.

Related guest reviews

10

Katerin

Apr 12, 2025

·

Stayed 1 night

Close to national park and handy breakfast

8

Ella

Feb 15, 2025

·

Stayed 2 nights

The fwy traffic very loud, I like the convenience of everything in conjunction to the hotel

8

LaRue

May 16, 2025

·

Stayed 1 night

Room and staff were nice. Freeway traffic noise was horrible!

8

Shain

May 19, 2025

·

Stayed 3 nights

This is a very nice hotel but my room was overlooking highway 99 and it was very noisy all night long. Next time I will request a room on the opposite side of the building.

10

Michael

Jun 10, 2025

·

Stayed 1 night

Not really walkable area, got to drive to get anywhere but really nice hotel. Staff was very friendly and were responsive to any need we had.

8

Shelby

Dec 26, 2025

·

Stayed 1 night

Very clean and updated and the breakfast was good, but the hotel is between a freeway and train tracks and it is a LOUD hotel. Also the bed was very hard.

10

Roxanne

May 8, 2023

·

Stayed 1 night

If going to the Venue at Apcal Rocking Ranch in Madera this is the place to stay. Just a 2.5 mile drive. Hotel offers shuttle drop off or its easy to Uber. Room was great; Coffee pot, fridge and a microwave in the King room we stayed in. Bonus; Starbucks is next to the Hotel!

10

Javier

Aug 10, 2024

·

Stayed 1 night

Conveniently located near the freeway

8

Felix

May 2, 2025

·

Stayed 1 night

Clean. Great Service and good shopping and restaurants near by.

10

Janice

Oct 18, 2025

·

Stayed 2 nights

Love the amenities; free breakfast and free parking, direct access to the freeway.

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Dining

The complimentary breakfast is generally well liked, often described as good to excellent. Some reviewers found it average or noted items running out, and a few reported poor service.

Related guest reviews

10

Larry

Oct 7, 2025

·

Stayed 1 night

Clean room very friendly staff breakfast was very good

10

jack

Oct 17, 2025

·

Stayed 2 nights

All around great place clean people nice, excellent breakfast, eggs and gravy were delicious. Beds very comfortable and great hot water.

10

Valerie

Mar 31, 2025

·

Stayed 2 nights

This was a great place to stay the area is still being developed which was nice there is a huge shopping center just up the street with tons of food options the room was spacious and clean Briana who checked us in at the front desk was welcoming and helpful she made check in quick and easy the property was well kept and breakfast was amazing!! We come to Fresno yearly for taekwondo tournament for our son we will definitely stay here again

10

Juan

Jul 24, 2024

·

Stayed 1 night

Check in was quick and easy and place met all my expectations. Breakfast service was amazing one of the best ive had.

8

Thomas

Sep 16, 2025

·

Stayed 4 nights

Good value hotel in Fresno. Our room was more spacious than it seems we usually have in similar hotels. The complimentary breakfast was average.

10

Laura

May 23, 2025

·

Stayed 1 night

Does have pool ans hot tub. Offered a late check out due to real late arrival. This was a nice place. Breakfast was great and everyone was friendly.

8

Shelby

Dec 26, 2025

·

Stayed 1 night

Very clean and updated and the breakfast was good, but the hotel is between a freeway and train tracks and it is a LOUD hotel. Also the bed was very hard.

2

Samantha

Apr 19, 2024

·

Stayed 1 night

Rude staff from the get go , pool was filthy , breakfast wasnt good at all

10

Holly

Nov 10, 2025

·

Stayed 3 nights

Rooms are consistently clean, friendly helpful staff, nice lobby area, good full breakfast. Perfect place to stay in northwest Fresno.

8

gabriela

Sep 29, 2024

·

Stayed 2 nights

Was there for a wedding and everything was good. The hotel lost some points for running out of breakfast early but other than that it was a good weekend stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $135	2 $129	3 $136	4 $140	5 $129	6 $139	7 $160
8 $132	9 $135	10 $140	11 $144	12 $159	13 $135	14 $186
15 $111	16 $147	17 $153	18 $177	19 $158	20	21 $215
22 $131	23 $123	24 $130	25 $130	26 $135	27 $302	28 $146
29 $130	30 $100

Holiday Inn Express Fresno Northwest - Herndon by IHG

Prices for Holiday Inn Express Fresno Northwest - Herndon by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

Suite, Multiple Beds

Standard Room

Guest reviews of Holiday Inn Express Fresno Northwest - Herndon by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Fresno Northwest - Herndon by IHG

Considering this hotel for your Fresno trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $121	26 $121	27 $140	28 $140	29 $130	30 $131	31 $131