Name: Hilton Garden Inn Aiken
Address: 350 Eastgate Dr, Aiken, South Carolina, United States of America, Aiken, South Carolina, US
Price range: US$146–US$214 per night
Rating: 8.28

What guests think

At Hilton Garden Inn Aiken, guests regularly highlight welcoming staff, comfortable rooms, and a convenient location near shopping, restaurants, and local equestrian sites, with several also appreciating the spacious lobby and active bar for relaxing after a day out.

Some reviews cite operational problems such as elevator and ice machine outages, worn furnishings, and occasional room-type or reservation mix ups. Cleanliness feedback is mixed, with many describing very clean spaces and others reporting bathroom grime or moldy air conditioners. Dining experiences vary: several guests enjoyed breakfast and other food, while others encountered limited restaurant hours or disliked paying for breakfast. Overall, expect a convenient stay with friendly service and generally comfortable rooms, but be prepared for occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the large, inviting lobby, an on-site bar, and free parking. Multiple reviews report elevator and ice machine outages.

Related guest reviews

10

Furman

12 Nov 2023

·

Stayed 1 night

Great location to food and shopping. Easy parking and safe.

10

Jackie

22 Mar 2025

·

Stayed 1 night

Beautiful facility that is clean and full of amenities like a restaurant & bar! Convenient to shopping and everything thing around Aiken!

10

Tammy

7 Apr 2024

·

Stayed 1 night

Beautiful property. Clean. New. Nice grab-n-go shop. Delicious breakfast. Only issue was bathroom fan making horrible noise..

6

Karen

20 Jul 2024

·

Stayed 1 night

Sweet and friendly employees, you will feel welcomed. The lobby was brightly lit and very large and the bar was active and open late. The vibe was happy. The initial impression aside, I was disappointed to learn that the king size room I’d reserved just 30 min prior (after much time searching for where I wanted to spend the night, initially in Augusta, but chose this property in Aiken) wasn’t available due to a technical issue with the keys. I was offered a room with 2 queen beds. I was traveling alone, so I couldn’t complain really…but I had indeed looked forward to sprawling across a king size bed. I was disappointed that the room was offered on Expedia but then not actually available. The AC worked well, and the water pressure in the shower was stellar. The bed and pillows were comfortable. The rooms are decorated modernly but the bones are old. The tub was worn through in a few places, the light switch in the bathroom was old (and connected to the fan…I couldn’t keep a “night light” on in there bc it was too noisy). It served my primary purpose, and the location was great.

10

Shontia

26 Mar 2024

·

Stayed 2 nights

I had a king size bed and the bed is very comfortable! Room extremely clean! No bugs! Great customer service! Love the location. It’s next to a grocery store, IHOP, and Chick-Fil-A, and a lot of other stores too. Free parking on site.

6

Miranda

20 Aug 2024

·

Stayed 4 nights

The hotel staff very personable and friendly, however, the elevators decided to stop working the last 2 days of our stay and no ice machine on any of the floors but the 2nd floor our entire 4 night stay. I normally wouldn’t care about this, but we were on the 4th floor. So getting ice, we had to go to the 2nd floor or bar to get ice. Dragging our luggage down the stairs wasn’t ideal, but we made it work. They may need to get the issues corrected sooner than later as it was somewhat of an inconvenience.

10

Susan

28 Jul 2024

·

Stayed 1 night

A quick birthday getaway for my wife. The hotel is so lovely. The entrance and foyer area is very inviting the staff was very friendly and the king suite that we had was just perfect.

10

Karen

13 Oct 2025

·

Stayed 1 night

I found the entire facility and our room to be beautiful and clean. We were surprised at the huge size of the lobby area. Even though the lobby was huge, there were several designated sitting spaces which gave the area a cozy, relaxing vibe.

4

Nancy

16 Aug 2024

·

Stayed 2 nights

The staff was nice, but the hotel facility was horrible! Ice machine and elevators broken, I got sick from the mold in the old AC unit- old rugs and poor bedding.

10

Lawrence g

7 Jan 2023

·

Stayed 19,360 nights

Great location- friendly staff- great amenities!

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the property and rooms as very clean, but several report issues including bathroom grime, bugs, moldy AC units, and worn fixtures.

Related guest reviews

10

Mikia

26 Nov 2023

·

Stayed 2 nights

lots of restaurants and shopping areas. everything was convenient and easy to walk or drive to. The Hotel was very clean and nice. Breakfast was good.

10

Valarie

14 Oct 2024

·

Stayed 1 night

Great experience. Staff were friendly and very accommodating, room clean and comfortable, pet friendly, amazing breakfast buffet. Close to many restaurants and shopping. We will definitely stay here again.

6

Karen

20 Jul 2024

·

Stayed 1 night

Sweet and friendly employees, you will feel welcomed. The lobby was brightly lit and very large and the bar was active and open late. The vibe was happy. The initial impression aside, I was disappointed to learn that the king size room I’d reserved just 30 min prior (after much time searching for where I wanted to spend the night, initially in Augusta, but chose this property in Aiken) wasn’t available due to a technical issue with the keys. I was offered a room with 2 queen beds. I was traveling alone, so I couldn’t complain really…but I had indeed looked forward to sprawling across a king size bed. I was disappointed that the room was offered on Expedia but then not actually available. The AC worked well, and the water pressure in the shower was stellar. The bed and pillows were comfortable. The rooms are decorated modernly but the bones are old. The tub was worn through in a few places, the light switch in the bathroom was old (and connected to the fan…I couldn’t keep a “night light” on in there bc it was too noisy). It served my primary purpose, and the location was great.

6

Jodi

25 Dec 2023

·

Stayed 1 night

The bathroom was not very clean and it was in desperate need of maintenance! The to holder fell off the wall and the shower head in my accessible room 307 was so bad it soaked the floor I had a hard time getting out. And then no one to get any more towels either. Then I went to tell them the next day when I checked out but again no one at the desk . Couldn’t wait all day to speak to someone!

10

Shontia

26 Mar 2024

·

Stayed 2 nights

I had a king size bed and the bed is very comfortable! Room extremely clean! No bugs! Great customer service! Love the location. It’s next to a grocery store, IHOP, and Chick-Fil-A, and a lot of other stores too. Free parking on site.

4

Lorna

16 Nov 2025

·

Stayed 1 night

The bathroom had bugs on the ceiling in the bathroom and there was molding in the corners of the shower.

10

Marty

3 Oct 2025

·

Stayed 2 nights

Clean room

10

Karen

13 Oct 2025

·

Stayed 1 night

I found the entire facility and our room to be beautiful and clean. We were surprised at the huge size of the lobby area. Even though the lobby was huge, there were several designated sitting spaces which gave the area a cozy, relaxing vibe.

10

dawn

23 Jul 2023

·

Stayed 3 nights

Clean. Comfortable beds, great staff

2

Aleksei

22 Nov 2023

·

Stayed 6 nights

Dirty sheets, and mold in the AC (picture is attached). Hotel toilet seats were leaking, floor, chairs, and walls were stained and peeling, especially in the bathroom.

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Rooms

Rooms are generally comfortable and quiet, with some suites appreciated; however, a few guests experienced noise near elevators or from AC units, dated or worn furniture, and inconsistent in-room amenities like an unstable mini fridge.

Related guest reviews

6

Matthew

26 Mar 2023

·

Stayed 1 night

I booked a junior suite and when I arrived they said I had a regular room. So they over booked or bumped for some reason and pretended I had a different booking. Bad business practice. They gave me another room but when I reserve a room, I expect to get it. The AC unit was loud and woke me up every 15-20 min. Breakfast is extra.

8

Ashley

1 Sept 2025

·

Stayed 3 nights

The property was very nice and clean. The staff were all nice as well for the most part. The only thing I did not like was when I asked for extra sheets and blankets they were not available and the receptionist did not do anything to help us get what we needed. Also the mini fridge in the room didn’t have a stable temp option. The temp was either too hot or froze the food.

8

leo

5 Nov 2024

·

Stayed 5 nights

Not good next to elevator and ice machine

10

Jessica

4 Feb 2024

·

Stayed 1 night

We were traveling with our child and 2 small dogs to Aiken and only needed to stay one night. We wanted something that was clean, quiet and allowed pets. This fit the bill and based on reviews was a decent place. We were not disappointed... the check-in was super smooth especially considering the later hour were arrived. Front desk was very friendly and eager to please. The lobby was clean and tidy, lots to convenience items for purchase as well. Our room was a double queen with living room. It was very clean, two TV's, a mini fridge and coffee maker. The beds were clean and very comfortable. The A/C was quiet yet noisy enough to appease our need for white noise at night. It was quiet and we were able to get a good night sleep. I would absolutely stay here again and high ly recommend!

6

Karen

20 Jul 2024

·

Stayed 1 night

Sweet and friendly employees, you will feel welcomed. The lobby was brightly lit and very large and the bar was active and open late. The vibe was happy. The initial impression aside, I was disappointed to learn that the king size room I’d reserved just 30 min prior (after much time searching for where I wanted to spend the night, initially in Augusta, but chose this property in Aiken) wasn’t available due to a technical issue with the keys. I was offered a room with 2 queen beds. I was traveling alone, so I couldn’t complain really…but I had indeed looked forward to sprawling across a king size bed. I was disappointed that the room was offered on Expedia but then not actually available. The AC worked well, and the water pressure in the shower was stellar. The bed and pillows were comfortable. The rooms are decorated modernly but the bones are old. The tub was worn through in a few places, the light switch in the bathroom was old (and connected to the fan…I couldn’t keep a “night light” on in there bc it was too noisy). It served my primary purpose, and the location was great.

10

Shontia

26 Mar 2024

·

Stayed 2 nights

I had a king size bed and the bed is very comfortable! Room extremely clean! No bugs! Great customer service! Love the location. It’s next to a grocery store, IHOP, and Chick-Fil-A, and a lot of other stores too. Free parking on site.

10

Susan

28 Jul 2024

·

Stayed 1 night

A quick birthday getaway for my wife. The hotel is so lovely. The entrance and foyer area is very inviting the staff was very friendly and the king suite that we had was just perfect.

6

Kevin

13 Mar 2023

·

Stayed 1 night

The furniture in the room was very beat up and shabby, seams in the wood coming apart significantly. The restaurant was closed saturday night, and had to laugh in the morning that the typically always free hotel breakfast was $9. And at prime breakfast time there were a total of two tables with people eating, where there would have normally been a full dining area. I'm sure the missing diners, like us went elsewhere.

10

Christine

13 Dec 2022

·

Stayed 1 night

We only stayed one night to pick up our new puppy nearby, but we really enjoyed our stay. The agent at the desk was very pleasant and helpful, and the hotel is clean and quiet. We would definitely stay again if we were in the area.

10

Ronald

16 Nov 2025

·

Stayed 2 nights

Great room and great staff!

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Service

Staff are widely praised as friendly, welcoming, and accommodating, including smooth and even early check-ins; however, multiple reviews cite reservation or room-type issues, double-charging or missing bookings, and one report of a staff member entering a room without knocking.

Related guest reviews

10

Lindy

14 Aug 2025

·

Stayed 2 nights

EASY, CLEAN, AND AWESOME FRONT DESK STAFF

8

DIVYA

20 Feb 2025

·

Stayed 1 night

Front desk staff was very friendly and helpful

2

Johnathan

24 Mar 2024

·

Stayed 1 night

They gave away my room after i booked it and paid it in full

6

Victoria

8 Jul 2024

·

Stayed 1 night

They couldn’t find my reservation when I had the receipt that showed I paid third party they wanted to charge me again because they couldn’t find it that was very stressful .

10

Penny

6 Sept 2025

·

Stayed 1 night

5 Star Staff. Excellent Rating of 5 stars for Sha and Amber and the rest. Next time we are in the area this is our safe place for rest.

10

Melody S

6 Jun 2024

·

Stayed 1 night

My stay was great. Check in and check out was easy. The front desk staff was warm, welcoming and very friendly. My room was beautiful. My only complaint is that I didn’t get the room I booked. I always book a king room, and I was put in a room with 2 queen beds.

10

Richard

7 Jul 2024

·

Stayed 1 night

Staff was super accommodating with our early check in… all the staff was really friendly and personable.. Extremely clean.. Aliyah was fantastic…food was incredible

2

Ruskin

20 Apr 2025

·

Stayed 1 night

Ended up paying expedia and the hotel. Twice for same room. Reception on check-in stated no payment was made by expedia and we had to pay. Checked our credit card the next morning and we had paid via expedia. On check out the receptionist said she was not authorised to produce a refund and gave up an e-mail address for the manager. We did a live chat with expedia who could not contact the hotel so passes it on to the next team. Then got a reply from Mohammad from experia who stated he was unable to contact the suppliers so could not provide a refund a said there was nothing else he could do !!!!!

10

thomas

31 Dec 2022

·

Stayed 1 night

Service and room was excellent, highly recommended

10

Trinika

16 Apr 2024

·

Stayed 1 night

The property is very pretty and the rooms are amazing! Around about six am a front staff person use their key to come into the room. The person did not knock or anything just came in! That scared me so l checked out way early before check out! I will not be staying there again. Beautiful property but l felt unsafe that morning. Nika is the best!!!

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AI-generated summary based on recent guest reviews

Location

Location is a strong point, with many mentions of proximity to shops, restaurants, a movie theater, and equestrian venues; several also note it feels safe and is easy to access.

Related guest reviews

10

Mikia

26 Nov 2023

·

Stayed 2 nights

lots of restaurants and shopping areas. everything was convenient and easy to walk or drive to. The Hotel was very clean and nice. Breakfast was good.

10

Sophia

15 Jul 2024

·

Stayed 1 night

The property is located in a good area next to the movie theater.

10

Furman

12 Nov 2023

·

Stayed 1 night

Great location to food and shopping. Easy parking and safe.

10

Jackie

22 Mar 2025

·

Stayed 1 night

Beautiful facility that is clean and full of amenities like a restaurant & bar! Convenient to shopping and everything thing around Aiken!

10

Jenneane

30 Sept 2025

·

Stayed 2 nights

The love staying here because of its proximity to shops and the horse parks. We are always comfortable and have great restaurants continently close to the hotel.

6

Karen

20 Jul 2024

·

Stayed 1 night

Sweet and friendly employees, you will feel welcomed. The lobby was brightly lit and very large and the bar was active and open late. The vibe was happy. The initial impression aside, I was disappointed to learn that the king size room I’d reserved just 30 min prior (after much time searching for where I wanted to spend the night, initially in Augusta, but chose this property in Aiken) wasn’t available due to a technical issue with the keys. I was offered a room with 2 queen beds. I was traveling alone, so I couldn’t complain really…but I had indeed looked forward to sprawling across a king size bed. I was disappointed that the room was offered on Expedia but then not actually available. The AC worked well, and the water pressure in the shower was stellar. The bed and pillows were comfortable. The rooms are decorated modernly but the bones are old. The tub was worn through in a few places, the light switch in the bathroom was old (and connected to the fan…I couldn’t keep a “night light” on in there bc it was too noisy). It served my primary purpose, and the location was great.

10

Shontia

26 Mar 2024

·

Stayed 2 nights

I had a king size bed and the bed is very comfortable! Room extremely clean! No bugs! Great customer service! Love the location. It’s next to a grocery store, IHOP, and Chick-Fil-A, and a lot of other stores too. Free parking on site.

10

Marty

29 May 2025

·

Stayed 2 nights

Location

10

SHAASIA

11 Feb 2024

·

Stayed 1 night

I love the location of the hotel and the fact that its walking distance of shopping ect...

10

Lawrence g

7 Jan 2023

·

Stayed 19,360 nights

Great location- friendly staff- great amenities!

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site food receive mixed feedback: several guests enjoyed tasty options and friendly breakfast staff, while others disliked the extra charge and reported the restaurant being closed on a weekend evening.

Related guest reviews

6

Matthew

26 Mar 2023

·

Stayed 1 night

I booked a junior suite and when I arrived they said I had a regular room. So they over booked or bumped for some reason and pretended I had a different booking. Bad business practice. They gave me another room but when I reserve a room, I expect to get it. The AC unit was loud and woke me up every 15-20 min. Breakfast is extra.

10

Mikia

26 Nov 2023

·

Stayed 2 nights

lots of restaurants and shopping areas. everything was convenient and easy to walk or drive to. The Hotel was very clean and nice. Breakfast was good.

10

Jackie

22 Mar 2025

·

Stayed 1 night

Beautiful facility that is clean and full of amenities like a restaurant & bar! Convenient to shopping and everything thing around Aiken!

10

Valarie

14 Oct 2024

·

Stayed 1 night

Great experience. Staff were friendly and very accommodating, room clean and comfortable, pet friendly, amazing breakfast buffet. Close to many restaurants and shopping. We will definitely stay here again.

10

Tammy

7 Apr 2024

·

Stayed 1 night

Beautiful property. Clean. New. Nice grab-n-go shop. Delicious breakfast. Only issue was bathroom fan making horrible noise..

6

Karen

20 Jul 2024

·

Stayed 1 night

Sweet and friendly employees, you will feel welcomed. The lobby was brightly lit and very large and the bar was active and open late. The vibe was happy. The initial impression aside, I was disappointed to learn that the king size room I’d reserved just 30 min prior (after much time searching for where I wanted to spend the night, initially in Augusta, but chose this property in Aiken) wasn’t available due to a technical issue with the keys. I was offered a room with 2 queen beds. I was traveling alone, so I couldn’t complain really…but I had indeed looked forward to sprawling across a king size bed. I was disappointed that the room was offered on Expedia but then not actually available. The AC worked well, and the water pressure in the shower was stellar. The bed and pillows were comfortable. The rooms are decorated modernly but the bones are old. The tub was worn through in a few places, the light switch in the bathroom was old (and connected to the fan…I couldn’t keep a “night light” on in there bc it was too noisy). It served my primary purpose, and the location was great.

8

Greta

30 Jan 2024

·

Stayed 1 night

The hotel is nice. Rooms clean. Friendly staff. Down side, they do not offer a free continental breakfast. For the price they should!

10

Richard

7 Jul 2024

·

Stayed 1 night

Staff was super accommodating with our early check in… all the staff was really friendly and personable.. Extremely clean.. Aliyah was fantastic…food was incredible

6

Kevin

13 Mar 2023

·

Stayed 1 night

The furniture in the room was very beat up and shabby, seams in the wood coming apart significantly. The restaurant was closed saturday night, and had to laugh in the morning that the typically always free hotel breakfast was $9. And at prime breakfast time there were a total of two tables with people eating, where there would have normally been a full dining area. I'm sure the missing diners, like us went elsewhere.

8

Sue

12 Jun 2024

·

Stayed 2 nights

Clean hotel. However, I did not see such a difference in this brand hotel and its higher price to stay again. Seems hotels that charge more then charge for a breakfast no better than free breakfasts elsewhere. Is it psychological to make you feel you’re in a better place? The staff here was friendly, especially those at the breakfast bar.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$170
February	US$177
March	US$181
April	US$181
May	US$177
June	US$168
July	US$158
August	US$159
September	US$187
October	US$199
November	US$183
December	US$148

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $158
20 $190	21 $175	22 $179	23 $175	24 $162	25 $159	26 $151
27 $186	28 $171	29 $172	30 $178

Su	Mo	Tu	We	Th	Fr	Sa
				1 $162	2 $179	3 $176
4 $180	5 $168	6 $172	7 $171	8 $165	9 $149	10 $146
11 $173	12 $171	13 $187	14 $181	15 $166	16 $156	17 $167
18 $182	19 $173	20 $193	21 $214	22 $209	23	24
25 $198	26 $207	27 $190	28 $191	29 $187	30 $155	31 $151

Hilton Garden Inn Aiken

Prices for Hilton Garden Inn Aiken

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed, Accessible

Junior Suite, Accessible

One King Evolution Room

One King Junior Suite Evolution Room

Room, 1 King Bed, Accessible

Two Queen Beds Evolution Room

Room, 2 Queen Beds, Accessible

Guest reviews of Hilton Garden Inn Aiken

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Aiken

Prices for upcoming dates