Name: pentahotel Ipswich
Address: Ranelagh Road, Ipswich, England, United Kingdom, Ipswich, Suffolk, GB
Price range: $54–$165 per night
Rating: 7.6

What guests think

Across recent reviews, guests describe B&B HOTEL Ipswich as a clean, modern, good-value stay with friendly, helpful staff, a popular breakfast, and a convenient location near the railway station and Portman Road, suitable for business or leisure.

Repeated negatives include very limited on-site parking with a nightly charge and occasional noise from traffic, trains, or late-returning guests. Several reviews mention intermittent issues with air conditioning or heating, and that the gym was closed during refurbishment. Evening dining can be limited or closed at times, with menu value seen as average by some. Expect a comfortable, straightforward stay focused on convenience and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is very limited and usually charged around £10 per night, with overflow parking off-site. The gym was closed during refurbishment, while the bar/lounge with games is popular; some renovation work occurred but mostly in daytime.

Related guest reviews

6

Stephen

Mar 2, 2025

·

Stayed 1 night

Not many parking spaces and you put your reg in on a tablet at reception and usually its free but £10 per night .

8

Alex

Dec 1, 2022

·

Stayed 19,326 nights

Very clean, quiet, courteous staff. Parking is very limited, effectively none on site.

8

IAN

Sep 18, 2025

·

Stayed 1 night

A very nice clean and recently refurbished hotel, I didn't use the bar or restaurant facilities, but the area looked nice and welcoming. One complaint I would have is the car parking, there are only about 15 bays on site, they claim they have an overflow car park, but this is simply a public pay and display which is about a 10 minute walk away,

8

Ian

Apr 16, 2025

·

Stayed 1 night

I book hotels that have a gym or use of a gym. This helps me after working all day and being away from home. This hotel said it has use of a gym so on that I booked it. On arrival I was told the gym has been closed for refurbishment, at no point before booking was I told this as I wouldn’t have booked it if I knew

10

Steve

Sep 3, 2024

·

Stayed 1 night

Went away with our football friends and had a wonderful time, the facilities are great we eat in the restaurant and made use the bar, pool table and darts (free of charge).

6

James

Jul 17, 2025

·

Stayed 1 night

Parking is an absolute disaster at this hotel and the fact that guests who stay here have to to pay extra £10 on top of the paying for the hotel Is an absolute joke.

8

Andrew

Apr 16, 2024

·

Stayed 2 nights

Poor parking and disabled parking facilities

6

Peter

Apr 23, 2025

·

Stayed 2 nights

Hotel booked due to onsite gym. Gym closed for renovations. No advance warning and no apology.

8

Eric

Jul 27, 2025

·

Stayed 2 nights

the hotel was excellent except for parking Charged £10 per night upfront and then could not find a space on second night at 7.00pm reception told me to go another car park where you had to leave at 8.00am NOT acceptable. eventually found a a meter about 8 minute walk from hotel. after a dispute they refunded the £10 Left bad taste

8

Dare

Jul 9, 2025

·

Stayed 1 night

Stay was very good and comfortable, room was as described and well kept and the breakfast was worth it, great staff. My only issue was not being informed of the parking charge before hand.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise clean, tidy rooms and public areas. A few note lapses or wear such as scuffed corridors, missed spots under beds, or bathroom drainage issues.

Related guest reviews

10

Clare

Nov 8, 2025

·

Stayed 3 nights

Very convenient for the railway station. Modern building with clean comfortable rooms and a decent breakfast.

10

andrew

Nov 6, 2025

·

Stayed 1 night

Spotless cumfy room. Staff as friendly as always. Breakfast was also lovely.

10

Marouane

Nov 5, 2025

·

Stayed 1 night

The room was really clean and tidy. The staff were helpful with great customer service.

6

Michael

May 4, 2024

·

Stayed 1 night

Room itself was comfortable, however my stay wasn't as good as previous occasions; it was clear that the cleaner didnt check under the bed as there was food packaging from a previous guest there and the plunger to control the plug in the sink was entirely missing (so removing it was a pain without nails!) Additionally - they have guests' contact details. I understand the practicalities of not being able to offer food when there's a large party (in this case - Huddersfield Town FC!) staying at the hotel. However, this wasn't communicated in advance, and for those without a car, it's a fair trek into town... ended up ordering from Deliveroo but not quite the restaurant experience we were looking for!

6

Anna

Jan 30, 2025

·

Stayed 1 night

The bathroom floods when the shower is used as the water wasn’t draining quickly enough and the floor was level with no lip to stop the water. The freight trains are loud through the night but worse were the other guests slamming doors and raised voices in the corridors. Corridors could do with a paint as they were badly bashed making it look tatty. The breakfast however was good for £10 and the room was clean with good linens and towels.

10

Martin

Sep 6, 2025

·

Stayed 2 nights

more than expected for price paid , brilliant staff and cleanliness of hotel in general food was amazing ( breakfast and evening meals which we had ), only issue we found was could do with more than one pillow each and if you have a stay of more than a couple of nights like we did then tea and coffee in rooms could be replenished each day rather than us having to pop to the receptionist each time to get a teabag and a milk carton

10

Paul

Jun 1, 2024

·

Stayed 1 night

Super location; very hand for rail station. Lovely clean hotel, looked clean and smelt clean. Crisp bed sheets and plenty of pillows.

6

Adam

May 18, 2025

·

Stayed 1 night

Disappointed with the personal service and enthusiasm of staff. Hotel seemed nice though. I booked a double room but was given a twin. Car park is very very small and had to park over the other side of a river and walk back in darkness over the bridge in an area not familiar with. Some people may not feel safe doing that at night (i arrived at midnight). One of the push buttons on the toilet to flush was missing. Good shower and clean enough

10

Leanne

Nov 3, 2025

·

Stayed 1 night

Clean hotel and good location, comfy beds

10

Caroline

May 28, 2024

·

Stayed 1 night

Good clean comfortable room.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and modern, with some spacious layouts and good showers; a few miss a small fridge. Noise from roads, trains or corridors and inconsistent temperature control are reported in some rooms.

Related guest reviews

10

Melaia

Jul 29, 2025

·

Stayed 2 nights

Amazing rooms very spacious

6

James

Nov 17, 2025

·

Stayed 1 night

Rooms facing the road are a bit noisy - road noise as cars go past - and we were woken at 4am by late night partyers coming in for the evening in the hallway, so the room soundproofing isn't great. Watch out that breakfast on Sunday is a surprisingly late 7.30am

8

Rebecca

Aug 17, 2025

·

Stayed 1 night

Great check in, service and hotel was very nice. Our bedding on the bed was clean but not soft / comfy. But this wasn’t a biggie, just not luxury bedding but can’t argue with the price! Also the breakfast was excellent. Lots of choice, fresh food and topped up regularly. Overall a decent stay at a great price.

10

Mandy Sue

Aug 1, 2025

·

Stayed 2 nights

Easy walk to and from the train station. Very convenient if you are going to an event at Portman Road, that is also within walking distance. My room faced the parking lot which wasn’t ideal as I had requested a room facing the river. However it was quiet and at night the hotel sections off the corridors with doors which makes it nice and quiet for sleeping. The breakfast was a nice selection of hot and cold breakfast items. The hotel felt very safe and the room was clean and comfortable.

2

Martin

Dec 20, 2022

·

Stayed 19,345 nights

Unfortunate the heating in my room didnt work ! I was supllied with a cheap plug in heater ! Parking is limited and at $10 a night your never guaranteed a spot ! The restaurant specials were never avaible and depending on which staff member you asked it was always a different reason ! Short staffed ! I checked out 5 days early because of the heating issue ! I was given a completely untrue reason why my heating was broken even after i told the staff i m a heating engineer as a job ! Poor service in a nice hotel

8

andrew

Nov 30, 2024

·

Stayed 1 night

As always, the staff and hotel were brilliant. My only issue is the the rooms heating was not working. A fan heater was provided but too noisy to have on if you wanted to fo to sleep.

8

Sean

Sep 1, 2025

·

Stayed 3 nights

Location close to the train station and Portman Road. Walking distance too to the centre of town. Very comfortable bed was a highlight!!

8

Stephen

Apr 4, 2025

·

Stayed 1 night

Pillows and quilt really soft. Room clean. Staff helpful. Parking is limited and £10 overnight after 6pm (at 5.15pm it was 15 quid!!) Only issue i had was room 125 is facing a train shunting yard so heard trains moving all night

8

Ujjwal

Sep 30, 2025

·

Stayed 5 nights

Very good. Has everything except for just a Fridge in the room.

8

Judy

Aug 10, 2025

·

Stayed 1 night

Hotel 5 minute walk from Ipswich rail station, Very quick and simple check in. Room was very spacious and clean, newly renovated.with air con and free toiletries. Bed was super comfortable, tv and tea making facilities, clothes hanging rail, shelving for clothes. Full length mirror close to electric sockets. The only downside to this hotel room was the lack of a small fridge and maybe more signs outside showing where the entrance to reception is. I’d definitely stay again.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and accommodating. However, some guests experienced slow reception, miscommunication or unfulfilled requests, and occasional short-notice closures.

Related guest reviews

10

Philip Raymond

Aug 26, 2025

·

Stayed 1 night

Great place good food helpful staff

10

Sam

Sep 13, 2025

·

Stayed 1 night

A great stay at my usual stop in Ipswich. Staff are always helpful and the accomodation is comfortable and clean. Recommended to anyone visiting Ipswich.

10

Tracey

Aug 25, 2025

·

Stayed 2 nights

A very clean hotel with very polite staff. Good location for the waterfront & shopping. Disappointed that we were told the incorrect time for breakfast on the BH so missed it even though it had been paid for as we had to leave early.

10

ALEX

Nov 9, 2025

·

Stayed 9 nights

The staff were very great and i like how they attend to you. I really enjoyed the time spent there and would love to be there again when i have something doing at Ipswich ❤️💯

10

David

Nov 17, 2025

·

Stayed 1 night

Nice breakfast, friendly staff and comfortable room

2

peter

Aug 13, 2023

·

Stayed 1 night

I arrived at 12.30 for a meeting with my colleague at 2.30 she left and I checked in and sat at the bar/ reception for about 1.5 hours. I then went to my room. At 6.30 I came downstairs for dinner to be told the restaurant was closed and I would have to go out or order in. In the morning I found the same issue at breakfast. I left having no breakfast that was already paid for and no apology or refund I stay at the penta regularly but never again. While sitting at the bar I saw a member of staff ignore a resident for about 15 minutes before asking him what he wanted I also had to tell your bar staff what a medium merlot was as he didn’t know Not a good experience

10

Christina

Jan 12, 2024

·

Stayed 2 nights

Aaron was amazing! He was so helpful. All the staff were very friendly. The rooms were clean and comfortable. Breakfast was excellent, so much choice. Would definitely stay here again! I would like to repeat that Aaron was amazing and a credit to the hotel!

4

Simone

Aug 24, 2025

·

Stayed 1 night

Just not good on customer service

10

ian

Nov 9, 2025

·

Stayed 1 night

Great room, great breakfast, great service. We don't need anything else from a city hotel.

6

Adam

May 18, 2025

·

Stayed 1 night

Disappointed with the personal service and enthusiasm of staff. Hotel seemed nice though. I booked a double room but was given a twin. Car park is very very small and had to park over the other side of a river and walk back in darkness over the bridge in an area not familiar with. Some people may not feel safe doing that at night (i arrived at midnight). One of the push buttons on the toilet to flush was missing. Good shower and clean enough

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AI-generated summary based on recent guest reviews

Location

Convenient for Ipswich station, Portman Road and walking to the town centre or waterfront. Some rooms face roads or rail lines which can generate noise.

Related guest reviews

10

Clare

Nov 8, 2025

·

Stayed 3 nights

Very convenient for the railway station. Modern building with clean comfortable rooms and a decent breakfast.

10

Mandy Sue

Aug 1, 2025

·

Stayed 2 nights

Easy walk to and from the train station. Very convenient if you are going to an event at Portman Road, that is also within walking distance. My room faced the parking lot which wasn’t ideal as I had requested a room facing the river. However it was quiet and at night the hotel sections off the corridors with doors which makes it nice and quiet for sleeping. The breakfast was a nice selection of hot and cold breakfast items. The hotel felt very safe and the room was clean and comfortable.

8

andrew

Feb 17, 2025

·

Stayed 1 night

Great hotel in a great location for access to the toen centre.

8

Sean

Sep 1, 2025

·

Stayed 3 nights

Location close to the train station and Portman Road. Walking distance too to the centre of town. Very comfortable bed was a highlight!!

10

Andrea

Feb 26, 2025

·

Stayed 1 night

Its convenient being near the train station

10

Daniel

Jan 17, 2025

·

Stayed 1 night

Great location very near the station, not far from the town centre and close to the football ground. Big hotel, welcoming friendly staff. Nice room. Spacious and clean. Very nice bathroom. The bed was fairly comfortable, not great but above average, not too bad. Amazing continental breakfast. Overall, decent value.

8

Antony

Sep 13, 2025

·

Stayed 1 night

Very conveniently placed hotel 5 mins walk from Railway station, If i was staying here again i would ask for a room away from the main entrance, people coming outside to smoke were noisy after midnight ! Nice staff on arrival and a good breakfast with lots of choice

10

Trevor

Jul 14, 2025

·

Stayed 1 night

The room, corridors were extremely clean and well looked after. Great service, great security on the door. Very close to Portman Road football stadium if you’re coming for a match or as we were a concert. Literally a five minute walk.

10

Lee

Aug 2, 2025

·

Stayed 1 night

Great refurb, lovely staff. I liked the prior interior but this is a very comfortable upgrade. Good location short walk from train station and also into town.

10

Denise

Apr 14, 2024

·

Stayed 1 night

Excellent central location, walking distance to main attractive. Modern spacious, clean and well equipped room. Limited on site parking but more close by.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly praised for quality and choice. Evening food is mixed, with reports of closures, limited menu and pricing considered high by some.

Related guest reviews

8

Rebecca

Aug 17, 2025

·

Stayed 1 night

Great check in, service and hotel was very nice. Our bedding on the bed was clean but not soft / comfy. But this wasn’t a biggie, just not luxury bedding but can’t argue with the price! Also the breakfast was excellent. Lots of choice, fresh food and topped up regularly. Overall a decent stay at a great price.

8

Dave

Jul 10, 2023

·

Stayed 2 nights

Stay was relaxed apart from the limited parking. Was unfortunately understaffed the first evening we were staying so the restaurant was closed. Food available only in the bar area. Dark theme throughout the hotel takes a bit of getting used to.

10

Neil

Aug 18, 2025

·

Stayed 1 night

We've stayed before and was pleased the standards have remained very high. Breakfast choice was extremely good. Would stay again if in the area.

6

mike

May 26, 2025

·

Stayed 1 night

Nice and clean. However i think the charge of £14.50 for breakfast if you dont order it the night before is dteep when compared to normal price of £10.it should be the same. Breakfast is average quality

10

Anthony

Jul 19, 2025

·

Stayed 3 nights

Food for a budget hotel was outstanding.

4

Martyn

Dec 12, 2023

·

Stayed 1 night

Generally OK, but restaurant closed with no warning at booking or check in. Parking always limited.

6

David

Feb 24, 2024

·

Stayed 2 nights

Clean room, bed was comfortable. Parking is an issue if you arrive late. Booking in and check out involves standing at the bar and this can be lengthy when the bar is busy. Breakfast is really good but evening meal options are distinctly average, and way to expensive for the quality offered.

10

ian

Nov 9, 2025

·

Stayed 1 night

Great room, great breakfast, great service. We don't need anything else from a city hotel.

8

sean

May 1, 2025

·

Stayed 1 night

A comfortable stay , good service . The restaurant is very good and reasonably priced . I Will use again on future business trips

10

Reece

Oct 27, 2025

·

Stayed 1 night

Overall the hotel was very nice, the only let down was something outside of it's control in that there were a few people doing loud wheelspins etc on the road outside which made it hard to sleep. Other than that, service was lovely, breakfast was great with a really good selection available. Parking spaces were small, but I'd say that was to be expected.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$59
February	$62
March	$67
April	$69
May	$71
June	$86
July	$81
August	$80
September	$82
October	$98
November	$65
December	$58

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $117
6 $68	7 $127	8 $160	9 $144	10 $88	11 $68	12 $93
13 $60	14	15	16	17 $83	18 $64	19 $92
20 $63	21 $119	22	23 $152	24 $85	25 $70	26 $120
27 $61	28 $123	29 $164	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $103	3
4 $54	5	6	7 $113	8 $78	9 $83	10 $99
11 $71	12 $109	13 $131	14 $139	15 $78	16 $90	17 $152
18 $88	19 $105	20 $152	21 $165	22 $78	23	24 $101
25 $59	26 $88	27 $132	28 $133	29 $73	30 $64	31 $73

pentahotel Ipswich

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