Name: Quality Inn Raleigh Downtown
Address: 2539 South Saunders Street, Southwest Raleigh, Raleigh, North Carolina, United States of America, Raleigh, Wake County, US
Price range: $71–$126 per night
Rating: 7.6

What guests think

Reviews of Quality Inn Raleigh Downtown emphasize budget value and convenient access to downtown and highways, alongside variable room conditions ranging from clean and comfortable to dated spaces with odors, maintenance problems, thin walls, and occasional equipment issues.

Many guests praise the friendly, helpful front desk and quick check in. Several note a sketchy surrounding area with homeless activity, limited parking, and ongoing remodeling that affects common areas. Breakfast feedback is mixed, with waffles or frozen sandwiches pleasing some and the limited selection disappointing others. Expect a simple stay with welcoming service and uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic and show wear; ongoing remodeling and limited parking are reported. The elevator and gym draw complaints, and amenities like ice and vending can be unreliable.

Related guest reviews

10

Carshenia

Apr 14, 2024

·

Stayed 1 night

I pay all this money for this room and i have to go to the 3rd floor to get ice from the first floor. What about the disable people?

8

Chayenne

Jul 30, 2024

·

Stayed 3 nights

The property is remodeling so many beds and frames where outside. The stairs in the remodeling was always dirty. Rooms still need some bath door fixing. Bed was nice and area have a lot to offer near by. Food and gas was neer by too. Front desk was fine and the employees were nice.

10

Rayvon

Feb 5, 2024

·

Stayed 1 night

Everything is good except the 1 ice machine

6

Tufanna

Oct 28, 2024

·

Stayed 2 nights

Check in was simple and short the lady seemed a little annoyed because when i walked up she was outside putting things in her car and had to come in to service me. Walking in, it was clean and fairly modern. I was given a handicapped accessible room but I didnt request or need it. The room was ok, except the bathtub was dirty and even when I tried to clean it, the dirt would not come out. The staff said something about they are working on getting new bathrooms but offered another room, but by that time, I had already unpacked. Then the fitness room only had 3 pieces of equipment, the dispenser for the wipes to clean the machines was empty and the water cooler had no water not to mention the AC unit didnt work well so it was a sauna in there. Then the second day of my stay when i was leaving the fitness room I saw about 5 police cars in the parking lot talking to a man Insaw walking the halls. Then when i was leaving the lady at the front desk was talking with police. I dont know what was going on but I'm wasnt sure about my safety there after that.

8

William

Jul 1, 2024

·

Stayed 1 night

There remodeling so parking is terrible. Bathroom was damaged. Asked the front desk clerk about a car double parked and he claim there was nothing he could do about it. Then I come down and he is asleep at the front desk

4

Rick

Jul 28, 2024

·

Stayed 3 nights

Hotel must be under renovation because there is a huge pile of trash behind the building, blocking a large part of the parking lot and even blocking the fire exit. The room was ok, but the toilet was falling apart. The air conditioner barely worked and was very noisy. The remote control for the TV didn't work. Breakfast had egg and cheese sandwich to heat in microwave and they have a self serve waffle maker

6

Michael

Dec 7, 2023

·

Stayed 2 nights

The key machine was broken and you had to wait for the attendant to let me in my room

10

Sandra

Jun 16, 2024

·

Stayed 1 night

Employees at the front desk were excellent! We checked in easily and let us know that we might want to leave early for our concert as the hotel was full.Checkinh out was easy. Sketchy area with Barb wire. Safe because of one way in a d out.

10

Todd

Sep 2, 2025

·

Stayed 3 nights

Very nice Hotel that had very clean a nice room, with very friendly Desk staff and from time I checked in they always talked to me and asked how was my Day. The only issue was it had a small parking lot but I noticed trucks with Trailers were parking in the SAMS CLUB parking lot that tied into the hotel parking lot. Breakfast was the same as other quality inn I have stayed at except they did have very good frozen breakfast sandwiches to put in microwave to heat and wished they all did this. Neighborhood was a little shady so be sure to lock up and if you’re like me, I carry.

8

Geoffrey H

Jan 12, 2024

·

Stayed 3 nights

Not a bad place. Not downtown, despite the name, but not too far away. Room was fine. Staff was hot or miss, the check-in clerk was clearly in the wrong job. Breakfast was the worst I've ever had at a Quality Inn - cold cereal, toast, a pre-packaged sandwich, and the ever-present waffle-maker. No safe in room. Comfy bed. Bathroom is fine. Good location for getting around the area.

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Cleanliness

Cleanliness feedback is inconsistent: some guests found rooms spotless, while others reported odors, mildew or mold, stains, pests, and grimy bathrooms.

Related guest reviews

10

Susan

Nov 7, 2025

·

Stayed 3 nights

Friendly, helpful staff & management. Smiling. Genuinely caring. spotless rooms, quiet, no sound through the walls, or very little. Great location close to train station and 401 highway. I am planning another trip to Raleigh in the next few weeks & definitely will stay there again.

4

Nilemorvin

May 14, 2025

·

Stayed 1 night

We stayed here for one night and found a toenail on the floor in our room, room wasn’t clean (crumbs and stains everywhere), shower head had rust and gunk on it, and got harassed by a crackhead outside of the hotel in the parking lot. Not a good area, lady at the front desk and all staff were kind.

10

Gloria

Oct 31, 2025

·

Stayed 1 night

So glad I chose this quality Inn. The room was immaculate. The tub was spotless and toilet cleaned to my liking. The floors were clean of debris on carpet. The bed was nice and attractive, comfortable with excellent pillows pill. Everything worked as it should. Liked the sockets and USB port next to the bed. TV was nice size very clear. I would’ve stayed another night had I not had previous engagements scheduled! Very good job done. Kudos to staff. Will use this hotelagain for events.

10

Valeriia

May 13, 2025

·

Stayed 2 nights

Fabulous staff. Very clean room. Comfy bed.

4

Cheyanne

Jul 31, 2025

·

Stayed 5 nights

Air conditioners barely worked, lightbulbs were very dim so you could barely see anything in your room (probably on purpose so you couldn’t see how dirty it was), the entire third floor smelled of mildew and the air just felt damp, the elevator made terrible metallic grinding noises and I was terrified to go on it. There was a large stain on my mattress that appeared to be dried blood. The stairwell had all the doors propped open with various objects (lamp, footstool, balled up towels). The door needed to be slammed or it wouldn’t lock, same with the refrigerator. I’m glad I was working for most of the weekend so I didn’t have to stay here much and I ended up checking out early so I wouldn’t have to be there any longer than I had to. At least I didn’t find bedbugs tho

6

Julia

Jun 6, 2023

·

Stayed 1 night

Homeless encampment a block away in the woods. I thought the room was decent until I saw a cockroach walking across my nightstand

2

JESUS

Mar 29, 2025

·

Stayed 1 night

The property is terrible, it has black mold everywhere, the first room was smelling really bad and the send one too

6

Julia

Mar 6, 2025

·

Stayed 1 night

The room was dirty, cigarette burns on the mattress in our nonsmoking room, wallpaper was peeling, carpet stained, and the toilet ran all night. Refused to use shower because the tub was so gross. Hotel not in a great area- worried about my car all night. All that being said, we didn’t get bed bugs and it was cheap. Don’t expect anything nice, but it is a bed for a night.

10

Evangeline

Jun 12, 2025

·

Stayed 1 night

Nice and clean, comfortable room and easy check in/out

2

LaTonya

Jul 24, 2025

·

Stayed 1 night

The room had a really bad odor. It smelled like mildew and rotten food. We were too tired and it was too late in the night to complain. Room 313 smelled horrible.

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Rooms

Beds are generally comfortable and some rooms are spacious or quiet, but many note dated decor, thin walls or road noise, and issues with A/C or TVs.

Related guest reviews

6

Marion

Feb 19, 2023

·

Stayed 1 night

Close to university. Torn curtain, metal protruding under bed and tripped on it. Can hear people talking, walking and closung doors throughout the night

8

Marsha

Jun 19, 2025

·

Stayed 1 night

Hotel was clean but bath fixtures were a bit worn. Air conditioner ran loud all night. Staff was excellent and responsive to our needs. Bed was very comfortable and room was very clean.

6

Steve

May 6, 2024

·

Stayed 1 night

Ok for the price, but car noise from road was constant and loud. Not a good sleeping hotel

6

Teresa

Oct 6, 2023

·

Stayed 1 night

To be honest, i would never stay here again. The staff was great, professional, friendly, knowledgeable, etc. the hotel needs a major remodel. There was rust around the door frames, stains in bathtub, stains on shower curtain. Pillow cases were yellowed on some. Air conditioning was loud and didnt work very well. Lots of LED lights that kept me up. Curtains wouldnt close all the way. TV was absolutely HORRIBLE!! Lighting was poor. The room was clean but really really old

6

Ashley

Dec 2, 2023

·

The front desk lady was sweet who checked me in. The room was normal. Tv sound didn’t work on some channels. Roach came running out of the shower but we just sent him back with some water. Some lady in the room next door was yelling or crying throughout the night. They have a trash can by the elevators not a pleasant smell. I say for one night it is fine not somehwere I would stay for multiple nights.

6

Sara

May 2, 2025

·

Stayed 1 night

Convenient and cost effective Be careful which room you get... some have wardrobes, other just 3 pegs, no hangers!! (I pushed to get a hanger, was offered room c hange after id unpacked... did get 3 but really only needed 1

8

Jesse

Apr 21, 2024

·

Stayed 2 nights

Room was adequate. Did not like the parking area. It was quiet despite its location

8

Heidi

Oct 10, 2025

·

Stayed 1 night

The room was clean and the beds were comfortable.

10

JAMES

Oct 1, 2023

·

Stayed 1 night

Our room was nice and big. The girl who checked us in was very nice and very helpful.

8

Geoffrey H

Jan 12, 2024

·

Stayed 3 nights

Not a bad place. Not downtown, despite the name, but not too far away. Room was fine. Staff was hot or miss, the check-in clerk was clearly in the wrong job. Breakfast was the worst I've ever had at a Quality Inn - cold cereal, toast, a pre-packaged sandwich, and the ever-present waffle-maker. No safe in room. Comfy bed. Bathroom is fine. Good location for getting around the area.

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Service

Service is widely praised as friendly, helpful, and efficient at check in, with several mentions of accommodating staff and management. A few report inconsistent professionalism or booking problems.

Related guest reviews

10

Susan

Nov 7, 2025

·

Stayed 3 nights

Friendly, helpful staff & management. Smiling. Genuinely caring. spotless rooms, quiet, no sound through the walls, or very little. Great location close to train station and 401 highway. I am planning another trip to Raleigh in the next few weeks & definitely will stay there again.

10

ARQ. JOSE

Apr 11, 2025

·

Stayed 1 night

Super desk service! Really fast.

10

Samantha

Aug 27, 2025

·

Stayed 1 night

Staff was helpful and breakfast had a good selection.

10

Gloria

Oct 31, 2025

·

Stayed 1 night

So glad I chose this quality Inn. The room was immaculate. The tub was spotless and toilet cleaned to my liking. The floors were clean of debris on carpet. The bed was nice and attractive, comfortable with excellent pillows pill. Everything worked as it should. Liked the sockets and USB port next to the bed. TV was nice size very clear. I would’ve stayed another night had I not had previous engagements scheduled! Very good job done. Kudos to staff. Will use this hotelagain for events.

10

Valeriia

May 13, 2025

·

Stayed 2 nights

Fabulous staff. Very clean room. Comfy bed.

10

Antonio

Mar 30, 2025

·

Stayed 2 nights

Very nice and polite staff!! I would recommend!!

10

Roger

May 8, 2024

·

Stayed 1 night

We are up here on business. The hotel manager Nijar was very nice helping us print some last minute documents. He was friendly and very polite!

2

Roselyn

Jun 8, 2024

·

Stayed 4 nights

The receptionist had a very bad attitude

10

Todd

Sep 2, 2025

·

Stayed 3 nights

Very nice Hotel that had very clean a nice room, with very friendly Desk staff and from time I checked in they always talked to me and asked how was my Day. The only issue was it had a small parking lot but I noticed trucks with Trailers were parking in the SAMS CLUB parking lot that tied into the hotel parking lot. Breakfast was the same as other quality inn I have stayed at except they did have very good frozen breakfast sandwiches to put in microwave to heat and wished they all did this. Neighborhood was a little shady so be sure to lock up and if you’re like me, I carry.

10

Kyle

May 30, 2025

·

Stayed 3 nights

The staff during the night were amazing as we needed a room asap and we got in with my people during a convention in the area and they all deserve praises or a raise for how they treated us!

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Location

Convenient to downtown, highways, and area venues, but the surrounding area is frequently described as sketchy with homeless activity, and some guests felt unsafe walking or in the parking lot.

Related guest reviews

10

Susan

Nov 7, 2025

·

Stayed 3 nights

Friendly, helpful staff & management. Smiling. Genuinely caring. spotless rooms, quiet, no sound through the walls, or very little. Great location close to train station and 401 highway. I am planning another trip to Raleigh in the next few weeks & definitely will stay there again.

10

Andrew

Mar 18, 2024

·

Stayed 4 nights

Cheap and close to downtown Raleigh. Clean and with decent amenities. Very short walk to route 7 bus stop into downtown.

10

Morgan

Nov 1, 2024

·

Stayed 1 night

I would not recommend walking from the hotel its very sketchy and make sure you lock your car doors cause you could get robbed or mugged.

6

Carla Vanesa

May 4, 2025

·

Stayed 1 night

For our one night stay it was pretty decent. Front lady was very nice. The room was clean however we did see mold in bathroom celling. The area around hotel is not the best; many homeless around but parking lot and hotel was okay.

10

Parker

Jan 8, 2024

·

Stayed 2 nights

Very close to the Raleigh Convention Center; literally one right turn to leave the hotel and one right turn into the convention parking

10

Steven

Feb 24, 2023

·

Stayed 1 night

Mainly the location.

8

Jitendra

Jun 15, 2024

·

Stayed 1 night

Staff is good and is location is perfect

10

William

Feb 3, 2025

·

Stayed 4 nights

This was a great choice for our 5 night stay, the only thing was the neighborhood, which looks shady, but was just fine and felt safe the whole time. Ignore the negative reviews, our stay was worth every penny in savings.

2

Tamara

Jun 5, 2025

·

Stayed 1 night

There was a weird smell and the neighborhood was awful and unsafe.

8

Geoffrey H

Jan 12, 2024

·

Stayed 3 nights

Not a bad place. Not downtown, despite the name, but not too far away. Room was fine. Staff was hot or miss, the check-in clerk was clearly in the wrong job. Breakfast was the worst I've ever had at a Quality Inn - cold cereal, toast, a pre-packaged sandwich, and the ever-present waffle-maker. No safe in room. Comfy bed. Bathroom is fine. Good location for getting around the area.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is basic, typically waffles and microwave sandwiches; opinions are mixed, from enjoyable to very limited or poor.

Related guest reviews

10

Samantha

Aug 27, 2025

·

Stayed 1 night

Staff was helpful and breakfast had a good selection.

10

DeAndre

Apr 11, 2025

·

Stayed 1 night

Love the breakfast and the comfy beds cable is good as well. Good channels

8

Mariellen

Dec 3, 2022

·

Stayed 19,324 nights

The breakfast offerings was lacking. The area was clean. I would have like hot items. No Toaster or toast.

10

Samantha

Oct 4, 2024

·

Stayed 2 nights

The breakfast had many options, and they always have hot water for tea through the day.

2

Nira

Apr 27, 2025

·

Stayed 1 night

The breakfast was horrible no meat or egg just waffle

10

Theresa

Sep 20, 2023

·

Stayed 1 night

Room was nice. Clean and didn’t have any bad odors. Tub was also clean. Front desk was amazing. Only complaint is breakfast. It’s not much. Only fruit they had was oranges. Add some bananas and a few muffins and it would be great. We will be back for sure. We came to relax and enjoy the whirlpool tub. Which we did.

6

Manjeshwar

Mar 10, 2023

·

Stayed 1 night

Poor breakfast

6

Julie

Jul 21, 2023

·

Stayed 4 nights

I liked the breakfast. Would have enjoyed more breakfast options. The toilet in our room wasn't refilling properly. Had to manually maneuver things to make the tank full with water.

10

Todd

Sep 2, 2025

·

Stayed 3 nights

Very nice Hotel that had very clean a nice room, with very friendly Desk staff and from time I checked in they always talked to me and asked how was my Day. The only issue was it had a small parking lot but I noticed trucks with Trailers were parking in the SAMS CLUB parking lot that tied into the hotel parking lot. Breakfast was the same as other quality inn I have stayed at except they did have very good frozen breakfast sandwiches to put in microwave to heat and wished they all did this. Neighborhood was a little shady so be sure to lock up and if you’re like me, I carry.

8

Geoffrey H

Jan 12, 2024

·

Stayed 3 nights

Not a bad place. Not downtown, despite the name, but not too far away. Room was fine. Staff was hot or miss, the check-in clerk was clearly in the wrong job. Breakfast was the worst I've ever had at a Quality Inn - cold cereal, toast, a pre-packaged sandwich, and the ever-present waffle-maker. No safe in room. Comfy bed. Bathroom is fine. Good location for getting around the area.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$86
February	$86
March	$100
April	$113
May	$106
June	$94
July	$99
August	$96
September	$92
October	$99
November	$91
December	$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $107	16 $95	17 $91	18 $110	19 $115
20 $83	21 $102	22 $104	23 $106	24 $95	25 $108	26 $126
27 $85	28 $97	29 $98	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $110	3 $125
4 $85	5 $97	6 $96	7 $90	8 $90	9 $95	10 $100
11 $71	12 $83	13 $91	14 $96	15 $82	16 $100	17 $100
18 $74	19 $78	20 $92	21 $81	22 $82	23 $100	24 $95
25 $71	26 $78	27 $89	28 $83	29 $84	30 $91	31 $98

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Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, Accessible

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Standard Double Room, 2 Double Beds

Suite

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Quality Inn Raleigh Downtown

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Prices for upcoming dates