Duke Of Normandie

Although we have stayed many times before our experience of this 4 night visit was not good. We booked a suite room the top grade. The cottage suite looked impressive but had only frosted windows and a skylight. There was an extremely unpleasant odour from the bathroom toilet and we felt sick by morning and asked to move rooms. Not possible. We would have to stay another night then had to check out at 10 am and be roomless until 3pm. The new suite room was very cramped dark and state the of the carpet stains made us hate the idea of the mattress! The saviour of the day was the lovely housekeeper and she understood and helped us move to a smaller double room that was extremely clean and pleasant. The manager told us it was refurbished and he would look after the cost adjustment. We will wait to see but there was not a refund we checked out. Apparently a fan that diverts the toilet odour was not on but we feel two poor rooms and a day of the four checked out rather spoiled the overall stay.

Nice location.

Breakfast staff were a little over bearing at times but generally a good stay. Hotel very central to what we needed

Nice location.

Everything was fine