Name: Fairfield Inn & Suites by Marriott Dallas Plano The Colony
Address: 5909 Stone Creek Drive, The Colony, Texas, United States of America, The Colony, Texas, US
Price range: $70–$143 per night
Rating: 8.35

What guests think

At Fairfield Inn & Suites by Marriott Dallas Plano The Colony, guests often praise the friendly staff, overall cleanliness, and generally satisfying complimentary breakfast, along with a convenient location near restaurants, shopping, and Grandscape attractions.

Room feedback is mixed: many find them comfortable and quiet, while others report hard or worn mattresses, dated fittings, limited outlets, noisy HVAC or neighbors, and maintenance quirks like squealing toilets or inconsistent hot water. Facilities draw varied comments too, with easy free parking and an adequate gym, but pool and hot tub availability or water quality sometimes disappointing, and occasional TV or Wi‑Fi issues. A few travelers experienced service lapses such as billing errors, a chaotic check‑in, or slow responses, but most describe a straightforward, budget‑friendly stay. Overall, expect a straightforward, budget‑friendly stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy and free, and the gym is adequate. Feedback on the pool and hot tub is mixed — occasional closures, limited hours, or water quality issues — and a few guests reported TV problems.

Related guest reviews

10

Kinzie

Apr 13, 2025

·

Stayed 1 night

Fantastic breakfast buffet with oatmilk and lots of fruit! The gym was ok- but one treadmill was not useable. Great staff, clean room, comfortable bed. It was quiet and easy to get off and on highway.

10

Lisa

Mar 28, 2023

·

Stayed 3 nights

We stayed for three nights for a local sports competition with my daughter. The service and staff were amazing! Very friendly, and very helpful. Very accommodating. Some of our other friends had trouble with the hot water in their rooms. We did not have that problem. Although the water didn’t get scalding hot, like maybe you’re used to at home. Ours was sufficient for showering. The hotel was clean, and always smelled very fresh in the hallways. Breakfast buffet was very good, also had hot items. And the staff was constantly refilling those items. Parking was very easy, and free, and there were a handful of restaurants within walking distance. It was a very short drive to Walmart, Walgreens, gas station, Starbucks, and other restaurants. The pool and hot tub were open, even though it wasn’t quite in season. The pool water was freezing, but the hot tub was wonderful! Overall an excellent stay, and I would definitely stay here again.

10

Desmond A

Jul 13, 2025

·

Stayed 1 night

It was nice! The receptionist at the front desk was very kind and conversational. The only thing that was not too good was how murky the jacuzzi water was. It seemed like it lacked chlorine and it had a pretty funky smell. The bed had stains all over it. I can understand putting new sheets and blankets. But once those come off and we see that, we know it’s not clean. It was a bit disturbing to see. I think they should put a new bed in 326. Who knows what the other room beds look like!

10

Wonza

Mar 11, 2023

·

Do you need thing about this property was that parking was free and you could walk to shopping and dining

10

Glen

Sep 20, 2025

·

Stayed 1 night

Staff nice. Great nearby mall. Love check in cookies and breakfast. We liked this location so much from a week ago that we came back to stay here again for soccer games. However, we left for dinner and came back late and our TV not working. Figured too late in the evening to move rooms or do anything about it.

6

Keland

Jul 17, 2024

·

Stayed 3 nights

Needs an update badly! Employees are very nice. TV upgrade is really needed. My TV wouldn't even work my entire stay.

10

Cheryl

Aug 24, 2025

·

Stayed 2 nights

The staff are super nice and helpful. The breakfast buffet is very good and the area is very nice and clean. The rooms are comfortable and clean. The pool area is well maintained however the hot tub needed a little attention. We look forward to staying again in the future.

8

Roxanne

Oct 12, 2025

·

Stayed 2 nights

Staff was very nice, check in was easy. Property was clean and quiet. The bed was comfy but I wasn't a fan of the pillows, not as fluffy. The breakfast had a healthy selection and plenty of tables. I didn't use the gym but it looked like everything was in good condition and had both machines and free weights. The surrounding area has lots of restaurant's and shopping but you will have to drive there.

10

James

Apr 1, 2025

·

Stayed 2 nights

Walking distance to serval restaurants. Close to many other restaurants and shopping places. What we didn't like is the pool and hot tub was closed.

8

Douglas

Jun 3, 2025

·

Stayed 3 nights

We stayed here for a graduation at the Colony for 3 nights. . We arrived at 3 am and was greeted nicely and check in was quick. they were very attentive to anything needed . The desk service was great the whole time. The room could use some updates but the bed was comfy and centrally located for our events. Food was good for breakfast. If i had one criticism it would’ve been nice for the pool & hot tub to be opened on weekends til 10 or 1030. Overall would stay here again.

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Cleanliness

Often described as clean throughout, though several reviews noted lapses such as dirty bathrooms, bed stains or odors, bugs, or lingering pet smells.

Related guest reviews

6

Deborah

May 18, 2025

·

Stayed 1 night

the ice buket leaked, and their were bugs in the bathroom alive bugs

6

Brenda

Jun 22, 2025

·

Stayed 2 nights

When we checked in the lobby reeked of marijuana, the halls were hot, and the ice machine next to our room was extremely loud. Also, in our daughter’s room one bed had crumbs in it. Breakfast on Saturday was good, but Sunday’s was subpar.

6

James

Oct 6, 2025

·

Stayed 1 night

The room was not great. Bed, sheets, & pillows very uncomfortable. Shower and floor was very dirty.

10

ASHLEIGH

Mar 16, 2025

·

Stayed 2 nights

Clean hotel. Things look new. We enjoyed our stay.

10

Desmond A

Jul 13, 2025

·

Stayed 1 night

It was nice! The receptionist at the front desk was very kind and conversational. The only thing that was not too good was how murky the jacuzzi water was. It seemed like it lacked chlorine and it had a pretty funky smell. The bed had stains all over it. I can understand putting new sheets and blankets. But once those come off and we see that, we know it’s not clean. It was a bit disturbing to see. I think they should put a new bed in 326. Who knows what the other room beds look like!

6

chuck

Jan 2, 2023

·

Stayed 1 night

First the employees were very nice. Have stayed in much nicer hotels for less. The hotel is dated. I own Labs but they live outside in kennels. I don’t sleep with my dogs but I felt like I did during this stay. The room smelled like dog especially the pillow. Not everyone likes dogs. Most who do are not in love with someone else’s dog. Remember it is a dog. Another room had a large dog and the owner walked it up and down the hall at midnight. The dog barked. If hotels are going to allow animals then it should be designated floor and rooms. Don’t misunderstand what I am saying , the hotel was fairly clean. First and last time to stay at this location.

10

Ramiro

Jun 8, 2025

·

Stayed 2 nights

Great place to stay! Clean and customer friendly

10

Shay

Sep 28, 2025

·

Stayed 1 night

Great service and the room was clean. We were able to visit comfortably in the courtyard and still feel safe. The ed was comfortable and the thermostat easy to adjust. Breakfast was delicious, well stocked, and clean all around.

10

Norene

Nov 23, 2025

·

Stayed 3 nights

All of the above. Beautiful facility, clean, even got daily bed change etc. Gracious and helpful staff.

10

richard

Feb 24, 2025

·

Stayed 1 night

Wonderfully clean. Breakfast way above average!

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Rooms

Rooms are generally comfortable and quiet, but several guests found mattresses hard or worn and noted dated decor, limited outlets, noisy AC or neighbors, and bathroom fixtures that squeal; some disliked stand‑up showers or had trouble adjusting temperature.

Related guest reviews

10

Brody

Jan 13, 2025

·

Stayed 1 night

Was nice but loud upstairs person walking around a lot.

8

Karla

Mar 2, 2024

·

Stayed 2 nights

Hotel is very clean. I think that mattress need un update.

6

Tami

Dec 15, 2025

·

Stayed 2 nights

The staff are amazing, the facility is nice and clean, but the beds are awful! It was the most uncomfortable 2- nights my daughter and I have ever had.

8

Rebekah

Mar 27, 2024

·

Stayed 3 nights

This was a great hotel for the price. No problems at all. We just didn’t care for the fact that there was only a stand up shower in our room.

8

Jamie

Mar 25, 2024

·

Stayed 2 nights

The bed needs to be replaced. It was sinking in the middle. The hotel needs some TLC/remodeling.

2

Michael

May 31, 2025

·

Stayed 2 nights

The worst hotel experience ever. Room was very dated and depressing. The last night we were concerned for our safety. The party next door lasted all night and sounded like people being thrown against the wall. The room was right next to the lobby and the management did not address unruly guests. I would not recommend this property at all, especially with families.

6

BRIAN

Oct 27, 2024

·

Stayed 3 nights

The AC about froze us out and that was awesome!! Rooms are very outdated. Not enough plugins and could not screen cast to the TV. The water in the sink wouldn't get hot.

8

Douglas

Jun 3, 2025

·

Stayed 3 nights

We stayed here for a graduation at the Colony for 3 nights. . We arrived at 3 am and was greeted nicely and check in was quick. they were very attentive to anything needed . The desk service was great the whole time. The room could use some updates but the bed was comfy and centrally located for our events. Food was good for breakfast. If i had one criticism it would’ve been nice for the pool & hot tub to be opened on weekends til 10 or 1030. Overall would stay here again.

8

Cheree

Apr 11, 2024

·

Stayed 1 night

The mattress sucked! I may as well had slept on the floor. Other than that everything else was great.

6

Valeria

Aug 18, 2023

·

Stayed 1 night

Place was clean but air conditioning does not work properly making the stay uncomfortable, too cold and noisy and you can’t adjust temperatures

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Service

Service is frequently praised as friendly, helpful, and efficient, with quick check‑ins and responsive problem solving. However, there are reports of billing errors, a chaotic check‑in, and an inattentive or sleeping clerk.

Related guest reviews

2

Kellisha

Feb 18, 2025

·

Stayed 3 nights

My stay went well until I realized I was charged an additional $140 for my stay in error. Of course this is after I left and by the time I called there was no manager on site to reverse the charge. Absolutely ridiculous!

10

Denise

Apr 14, 2024

·

Stayed 1 night

Check-in experience was very pleasant and fast. Cleanliness of room was excellent. Will definitely stay there again!

4

Debra

Oct 12, 2025

·

Stayed 1 night

The check in was pure chaos. Alisha did her best to help as did Charles. For their efforts the rating would be higher. However, the manager Rose was not. She came in on her day off to assist because they overbooked the hotel. She brought her very ill behaved children with her. They ran all over behind the front desk and were not of assistance to the Alisha and another person behind the desk. I showed Alisha my reservation confirmation and check in confirmation and she still couldn't find my reservation. She checked her arrival sheet and sure enough there it was. Still couldn't find it in the system. Rose and her kids and the other person behind the desk left to get coffee at another Marriott property leaving Alisha alone. She tried calling Rose who left her phone at the desk. She tried calling the other property no answer. She really tried to fix it. Meanwhile Charles showed up and was able to resolve the issue. A guest (Ms Pitts) meanwhile went to find Rose. We got a room assignment. When we came back later we got to our room and Katrina was fantastic. Room was great.

6

Jennifer

Sep 22, 2024

·

Stayed 2 nights

The front desk clerk was sleeping when we arrived and it took him a few minutes to wake up.

2

Kat

Apr 26, 2024

·

Stayed 1 night

I was double charged and when I saw the clerk do it, I questioned and was assured I wasn’t being charged twice. I was. The clerk was as rude as I’ve ever encountered

10

Simona

Jul 6, 2025

·

Stayed 3 nights

OUR STAY WAS EXCELLENT! Rebecca and Katrina at the Front Desk were aways pleasant and helpful. Breakfast was good in variety and taste. Beds were comfy and rooms and surrounding areas always clean. The location of this Hotel was a plus for those visiting World Springs and Grandscape.We had a releaxing 4 day stay!

10

Norene

Nov 23, 2025

·

Stayed 3 nights

All of the above. Beautiful facility, clean, even got daily bed change etc. Gracious and helpful staff.

10

Michelle

Sep 15, 2024

·

Stayed 1 night

I was quickly checked in, but upon arriving in my room, I noticed a terrible noise coming from the AC unit. No way would I be able to sleep. I went back to the service desk, told them of the issue and she immediately moved me to a new room. The whole process took only a few minutes. I didn’t have to wait for maintenance, they just took care of the customer. I always appreciate excellent customer service. Overall, though I only stayed 1 night, the experience was pleasant.

10

Michael

May 18, 2025

·

Stayed 1 night

Staff was great reception was very friendly and responsive.

10

Daniela

Dec 28, 2025

·

Stayed 1 night

Charles was very helpful, he made my checking different that the other , he give ideas to know good places in Dallas, the rooms are clean and the place has a very good location

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Location

Convenient for Grandscape and local dining and shopping, with some restaurants walkable and easy highway access.

Related guest reviews

10

Ed and Sarah

Sep 22, 2024

·

Stayed 1 night

Close to Lava Cantina.

10

Wonza

Mar 11, 2023

·

Do you need thing about this property was that parking was free and you could walk to shopping and dining

10

Jennifer

Sep 18, 2023

·

Stayed 2 nights

Great, Clean Hotel! Close to everything, would def stay again. Staff Friendly. Everything was Clean and Breakfast was Great! THANK YOU

10

Simona

Jul 6, 2025

·

Stayed 3 nights

OUR STAY WAS EXCELLENT! Rebecca and Katrina at the Front Desk were aways pleasant and helpful. Breakfast was good in variety and taste. Beds were comfy and rooms and surrounding areas always clean. The location of this Hotel was a plus for those visiting World Springs and Grandscape.We had a releaxing 4 day stay!

8

Roxanne

Oct 12, 2025

·

Stayed 2 nights

Staff was very nice, check in was easy. Property was clean and quiet. The bed was comfy but I wasn't a fan of the pillows, not as fluffy. The breakfast had a healthy selection and plenty of tables. I didn't use the gym but it looked like everything was in good condition and had both machines and free weights. The surrounding area has lots of restaurant's and shopping but you will have to drive there.

10

James

Apr 1, 2025

·

Stayed 2 nights

Walking distance to serval restaurants. Close to many other restaurants and shopping places. What we didn't like is the pool and hot tub was closed.

10

William

May 11, 2025

·

Stayed 1 night

Stay overnight in Dallas. This place was very close to a ton of shopping and dinning options. Staff was very friendly and helpful.

10

Shauna

Mar 19, 2025

·

Stayed 2 nights

Super location for our newd. The staff was very kind and courteous.

10

Regina

Jan 9, 2023

·

Stayed 19,358 nights

Area was easy to access once you understood the one ways and how to get to it. Staff was very friendly and tried to be helpful. Room was clean. Had a microwave and fridge in the room. Across the highway from a very fun area. Would stay again.

8

Patrick

Aug 12, 2024

·

Stayed 6 nights

Super convenient to Grandscape. Lots of food options around. Okay rooms.

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Dining

Breakfast is generally well liked for variety and hot items, yet feedback is inconsistent, with some guests finding items processed, subpar, or lacking fresh fruit or accurate serving times.

Related guest reviews

8

Gary

Sep 25, 2023

·

Stayed 1 night

The breakfast was not good. Needs improvement in egg selection and meats.

10

Tennille

Feb 23, 2025

·

Stayed 2 nights

Staff was friendly, breakfast was very good and very clean.

6

Brenda

Jun 22, 2025

·

Stayed 2 nights

When we checked in the lobby reeked of marijuana, the halls were hot, and the ice machine next to our room was extremely loud. Also, in our daughter’s room one bed had crumbs in it. Breakfast on Saturday was good, but Sunday’s was subpar.

10

Letreka

Aug 18, 2025

·

Stayed 3 nights

The breakfast was excellent and an array of delicious dishes. The bed was comfy

8

Julie

Oct 6, 2025

·

Stayed 3 nights

Nice hotel & great price! The breakfast buffet is fantastic!

8

cornell

Oct 11, 2025

·

Stayed 2 nights

Breakfast was great. Rooms clean and quiet

8

Kendra

Apr 8, 2024

·

Stayed 7 nights

This property was well kept, however, the breakfast was not very good.

10

Shay

Sep 28, 2025

·

Stayed 1 night

Great service and the room was clean. We were able to visit comfortably in the courtyard and still feel safe. The ed was comfortable and the thermostat easy to adjust. Breakfast was delicious, well stocked, and clean all around.

8

Felicia

Aug 30, 2024

·

Stayed 2 nights

Great hotel. Breakfast could've been more edible. You nicer end hotels need to entertain the idea of real food and not all that processed stuff that guest just throw in the trash after 1/2 bites.

10

richard

Feb 24, 2025

·

Stayed 1 night

Wonderfully clean. Breakfast way above average!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$111
February	$123
March	$122
April	$126
May	$156
June	$143
July	$120
August	$111
September	$119
October	$123
November	$108
December	$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $102	15 $118	16 $84	17 $80	18 $77	19 $78
20 $73	21 $70	22 $107	23 $85	24 $76	25 $78	26 $94
27 $70	28 $74	29 $73	30 $73

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $81	3 $78
4 $74	5 $73	6 $75	7 $70	8 $92	9 $122	10 $143
11 $74	12 $74	13 $73	14 $73	15 $96	16 $112	17 $76
18 $71	19 $77	20 $77	21 $71	22 $73	23 $77	24 $77
25 $74	26 $123	27 $102	28 $76	29 $77	30 $77	31 $77

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds (Hearing Accessible)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield Inn & Suites by Marriott Dallas Plano The Colony

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Prices for upcoming dates