Name: Hampton Inn & Suites El Paso West
Address: 6411 South Desert Boulevard, Borderland, El Paso, Texas, United States of America, El Paso, El Paso County, US
Price range: $174–$270 per night
Rating: 8.2

What guests think

Reviews of Hampton Inn & Suites El Paso West highlight friendly staff, consistently clean rooms, and a convenient location near the freeway and shopping, while noting ongoing renovations that sometimes affect areas like the lobby or pool without significant disruption.

Breakfast is generally well received for quality and selection, though a few guests called it average and mentioned isolated rudeness. Rooms are comfortable and often spacious, with occasional maintenance quirks such as sticky doors, noisy or confusing AC settings, slippery showers, or light leakage from curtains. Some guests reported missed housekeeping or delayed towels during their stay. A solid choice for road trips and short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The property is undergoing renovation, and the pool has been closed or under maintenance at times; most guests reported minimal disruption. Parking is convenient.

Related guest reviews

10

Jim

May 14, 2025

·

Stayed 3 nights

Down fall was the construction

10

Jay Anthony

May 23, 2025

·

Stayed 1 night

Room was great. Staff was friendly. Right off the I-10 so easy to get to and from. Lobby is under construction but didn't effect our stay in any way.

10

Virginia

May 18, 2025

·

Stayed 2 nights

Under renovation

10

Erasmo

May 2, 2022

·

Stayed 1 night

Friendly staff. Convenient parking with eating locations within walking distance.

10

Sheila

Jun 8, 2025

·

Stayed 1 night

Nice overnight stay, they are renovating, but we heard nothing and staff was very friendly

8

Jodi

Sep 17, 2023

·

Stayed 1 night

Check in was quick. Close to everything and easy parking.

8

Royal

May 20, 2025

·

Stayed 2 nights

I was not informed by Expedia that the Hampton facility was going through a major renovation and also that their pool was closed. So my disappointment is not with the Hampton Inn El Paso West, it is with Expedia. The El Paso Management and Staff were more than accommodating.

6

cathleen

Jun 3, 2025

·

Stayed 1 night

The hotel was under construction, and it was not noted on Expedia when I booked it!

8

José Arturo

Jul 30, 2025

·

Stayed 1 night

The Pool was under maintanance

10

Arvin

Feb 16, 2025

·

Stayed 3 nights

There are signs all around that said location was being worked on and apologized for the construction. Which was great. However as a first time visitor I think the staff and the location could take the extra mile and give me the heads ups as well. Especially when my room was located in the same floor as the rest of the construction. There were no signs such as "Closed beyond this point" that I walked past my room without realizing it.

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Cleanliness

Cleanliness is frequently praised across rooms and common areas, with many noting well kept spaces and supplies. A few guests mentioned odors.

Related guest reviews

10

.

Dec 31, 2024

·

Stayed 1 night

Easy check in. Extremely comfortable beds, the sheets smelled so clean. We had a wonderful night sleep.

10

Steve

Dec 9, 2025

·

Stayed 2 nights

The room was clean. The bathroom was clean. Every area of the hotel was taken care of. But above the cleanliness was the staff. They were kind, courteous and went out of their way to welcome me, help me and make sure my two night stay was exceptional. I highly recommend staying at this Hampton Inn.

10

Debbie

Jun 24, 2025

·

Stayed 2 nights

Really enjoyed my stay. Everything was well stocked and clean. Will stay again when I’m in El Paso.

8

GUSTAVO

Jul 13, 2025

·

Stayed 1 night

Clean rooms

10

Amy

Nov 2, 2023

·

Stayed 1 night

Nice staff. Clean rooms. Fluffy white towels

10

Bruce

May 9, 2024

·

Stayed 1 night

Great option for traveling through El Paso with. Tesla. Supercharger is next door as is a barbecue restaurant. Rooms are clean and very comfortable. Breakfast was very good.

4

Vani

Apr 15, 2025

·

Stayed 2 nights

The Hotel had a weird smell from the carpet. Like something was wet.

10

Robert

Dec 31, 2024

·

Stayed 2 nights

Clean and comfortable. The food offered for the free breakfast was well prepared, good selection, and tasty

10

Krista

Dec 15, 2025

·

Stayed 3 nights

Room was clean and spacious. Staff very friendly and helpful.

10

Yazmin

Mar 12, 2023

·

Stayed 1 night

Very friendly and helpful front desk staff. Rooms were clean and beds were comfy. Just what we needed.

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Rooms

Guests find rooms comfortable and often spacious, with practical layouts and comfortable beds. A few noted minor issues such as AC controls, sticky doors, slippery showers, light leakage, or brief road noise.

Related guest reviews

6

John

Jun 12, 2025

·

Stayed 2 nights

Under construction. I got to the airport, and the hotel had, for whatever reason, decided to send a "shuttle driver home"! That makes their advertising false! If you expect one, get it in writing, I guess, so you can charge them for your fare! Breakfast average. The room was clean, but the AC on 69 was AC, and if you turned it to 70, it went to heat! The fan was constantly on AFTERBURNER with no medium or low setting, so you could hear the TV or yourself talk without the neighbors listening.

10

Jay Anthony

May 23, 2025

·

Stayed 1 night

Room was great. Staff was friendly. Right off the I-10 so easy to get to and from. Lobby is under construction but didn't effect our stay in any way.

10

.

Dec 31, 2024

·

Stayed 1 night

Easy check in. Extremely comfortable beds, the sheets smelled so clean. We had a wonderful night sleep.

10

Ramon

Dec 26, 2023

·

Stayed 1 night

The personnel was very attentive and kind. The whole place is in very good condition. The only small issue that need to be attended is that the heavier window curtain does not close completely, so the night lights from the front yard and the daylight in the morning do not let you have a proper sleep. Anyway I would definitely stay again there. Thanks for a superb attention from the personnel.

6

Erik

Oct 2, 2024

·

Stayed 1 night

Bad shower, very slippery. Smelly room. The breakfast was just ok.

10

Avery

Dec 9, 2025

·

Stayed 1 night

Great room and staff

8

Bobby

Oct 16, 2025

·

Stayed 1 night

Breakfast was great. The door on room 215 sticks and hard to open.

10

Catherine

Dec 30, 2024

·

Stayed 1 night

The design of the room was spot on. Everything that we needed. The shower was spacious and nice. We heard a little road noise around midnight, but then it died down to zero. All staff were friendly. Nice location and easy check in process. Breakfast was rather mediocre, but ok

10

Nina

Apr 14, 2024

·

Stayed 1 night

Nice size refrigerator, nice room.

10

Amy

Jun 30, 2024

·

Stayed 1 night

We drive from Texas to California each summer and this is a favorite stop. The initial draw was the Tesla Superchargers in the adjacent lot but the hotel itself keeps us coming back. The King bedroom is a roomy and well-equipped suite (fridge, coffeemaker, etc.), the pool is well-maintained, there's a gym, and the breakfast is good. The service is very friendly, too! Dining Note: This year we found a great Mexican Seafood restaurant a few blocks away - Mar Azul (1314 S 4th Ave suite 5, Yuma, AZ). Highly recommend it!

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Service

Staff are consistently friendly, welcoming, and helpful with smooth check-in. However, housekeeping was occasionally missed or slow, and one review mentioned rude breakfast staff.

Related guest reviews

10

Juan

Aug 14, 2025

·

Stayed 2 nights

Amazing stay and service!

10

JULIET

Mar 13, 2025

·

Stayed 3 nights

Excellent staff! Very helpful!

10

Steve

Dec 9, 2025

·

Stayed 2 nights

The room was clean. The bathroom was clean. Every area of the hotel was taken care of. But above the cleanliness was the staff. They were kind, courteous and went out of their way to welcome me, help me and make sure my two night stay was exceptional. I highly recommend staying at this Hampton Inn.

10

Duncan

Jan 2, 2025

·

Stayed 2 nights

The front desk and breakfast staff were excellent, but like many hotels these days there was no service to freshen our room. That was the only reason they were marked down. Excellent stay.

8

Joan

Jan 13, 2025

·

Stayed 3 nights

The front desk was amazing! Missed cleaning our room. We ran out of clean towels and requested on check out morning and never received. The hotel was very convenient to freeway and close to wedding venue. Breakfast was also great.

10

Erasmo

May 2, 2022

·

Stayed 1 night

Friendly staff. Convenient parking with eating locations within walking distance.

10

Denise

Jan 22, 2023

·

Stayed 1 night

Easy check in, friendly staff. Rooms were clean and very comfy. Overall loved staying here !

10

Krista

Dec 15, 2025

·

Stayed 3 nights

Room was clean and spacious. Staff very friendly and helpful.

8

Brenda

Dec 29, 2024

·

Stayed 2 nights

The ladys in the breakfast área were so rude with all people

10

LIANG YI

Apr 1, 2025

·

Stayed 18 nights

The staff will proactively ask guests if they need any help. Please keep it up.

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Location

Convenient off I-10 with easy access to shopping and dining nearby. Suitable for quick stops and errands.

Related guest reviews

10

Bryan

Jul 1, 2024

·

Stayed 1 night

Nice, clean, very easy to get to hotel. Close to shopping and restaurants on the Westside of El Paso.

10

Miguel

Sep 21, 2023

·

Stayed 2 nights

Very convenient for us

10

Jay Anthony

May 23, 2025

·

Stayed 1 night

Room was great. Staff was friendly. Right off the I-10 so easy to get to and from. Lobby is under construction but didn't effect our stay in any way.

10

John

May 31, 2023

·

Stayed 1 night

Great option for the area

10

Hongchu

Dec 1, 2024

·

Stayed 1 night

Easy to access from freeway. But nothing really stands out. Average

10

Erasmo

May 2, 2022

·

Stayed 1 night

Friendly staff. Convenient parking with eating locations within walking distance.

8

Jodi

Sep 17, 2023

·

Stayed 1 night

Check in was quick. Close to everything and easy parking.

10

Bruce

May 9, 2024

·

Stayed 1 night

Great option for traveling through El Paso with. Tesla. Supercharger is next door as is a barbecue restaurant. Rooms are clean and very comfortable. Breakfast was very good.

10

Juan

Oct 17, 2023

·

Stayed 3 nights

Amazing location and location to all shops.

10

Erasmo

May 8, 2022

·

Stayed 3 nights

Work trip between Las Cruces, NM & the west part of El Paso, TX. The location of this hotel was perfect with its dinning & shopping options.

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Dining

Breakfast is generally good with decent variety and quality. Some guests found it average, and one cited unfriendly behavior in the breakfast area.

Related guest reviews

10

E

Dec 13, 2022

·

Stayed 1 night

Comfortable stay. Close to restaurants and shopping. Breakfast was a plus.

10

Duncan

Jan 2, 2025

·

Stayed 2 nights

The front desk and breakfast staff were excellent, but like many hotels these days there was no service to freshen our room. That was the only reason they were marked down. Excellent stay.

10

Nadejda

Sep 12, 2023

·

Stayed 2 nights

Had a great stay staff was helpful and nice Breakfast had opinions overall very clean and friendly

6

Erik

Oct 2, 2024

·

Stayed 1 night

Bad shower, very slippery. Smelly room. The breakfast was just ok.

8

Bobby

Oct 16, 2025

·

Stayed 1 night

Breakfast was great. The door on room 215 sticks and hard to open.

10

Bruce

May 9, 2024

·

Stayed 1 night

Great option for traveling through El Paso with. Tesla. Supercharger is next door as is a barbecue restaurant. Rooms are clean and very comfortable. Breakfast was very good.

10

Robert

Dec 31, 2024

·

Stayed 2 nights

Clean and comfortable. The food offered for the free breakfast was well prepared, good selection, and tasty

10

Catherine

Dec 30, 2024

·

Stayed 1 night

The design of the room was spot on. Everything that we needed. The shower was spacious and nice. We heard a little road noise around midnight, but then it died down to zero. All staff were friendly. Nice location and easy check in process. Breakfast was rather mediocre, but ok

10

Amy

Jun 30, 2024

·

Stayed 1 night

We drive from Texas to California each summer and this is a favorite stop. The initial draw was the Tesla Superchargers in the adjacent lot but the hotel itself keeps us coming back. The King bedroom is a roomy and well-equipped suite (fridge, coffeemaker, etc.), the pool is well-maintained, there's a gym, and the breakfast is good. The service is very friendly, too! Dining Note: This year we found a great Mexican Seafood restaurant a few blocks away - Mar Azul (1314 S 4th Ave suite 5, Yuma, AZ). Highly recommend it!

8

Brenda

Dec 29, 2024

·

Stayed 2 nights

The ladys in the breakfast área were so rude with all people

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AI-generated summary based on recent guest reviews

Month	Average price
January	$167
February	$161
March	$166
April	$162
May	$408
June	$167
July	$167
August	$170
September	$169
October	$168
November	$152
December	$135

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $197	10 $191	11 $207	12 $198
13 $196	14 $252	15 $249	16 $190	17 $175	18 $175	19 $175
20 $176	21 $175	22 $178	23 $177	24 $174	25 $175	26 $174
27 $176	28 $189	29 $183	30 $183

Su	Mo	Tu	We	Th	Fr	Sa
				1 $176	2 $176	3 $270
4 $176	5 $175	6 $175	7 $175	8 $176	9 $176	10 $180
11 $182	12 $177	13 $183	14 $177	15 $179	16 $176	17 $182
18 $176	19 $177	20 $204	21 $184	22 $177	23 $179	24 $175
25 $176	26 $176	27 $181	28 $177	29 $176	30 $176	31 $179

Hampton Inn & Suites El Paso West

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