Name: Holiday Inn Express & Suites Clear Spring by IHG
Address: 12426 Houck Ave, Clear Spring, Maryland, United States of America, Clear Spring, Maryland, US
Price range: US$69–US$130 per night
Rating: 8.23

What guests think

At Holiday Inn Express & Suites Clear Spring by IHG, travelers consistently highlight friendly, accommodating staff, comfortable beds, and a better-than-average free breakfast, while noting a convenient, generally quiet location near I-70, Whitetail Resort, and the C&O Canal.

Cleanliness feedback is mixed: many rooms are tidy, but recurring reports mention musty odors, unclean bathrooms, stained linens, ants, and worn or dirty carpets. The indoor pool and hot tub are appreciated when available, though guests frequently find the pool cold and the hot tub or jets not working or needing better upkeep; the fitness room is small, and parking is easy. Rooms are spacious but somewhat dated for some, with occasional lukewarm showers, noisy appliances, and spotty Wi-Fi on upper floors. Overall, expect a value-focused stay in a convenient location, with variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a plus, but guests repeatedly note a cold pool and hot tub/jets not working or needing cleaning; the fitness room is small and parking is straightforward.

Related guest reviews

8

harry

1 Jun 2024

·

Stayed 1 night

Pros: Staff has excellent customer service, was allowed to check in early. Room was clean, area is relatively quiet. cons: There is an alarm that goes off from somewhere nearby that can be annoying. Bathroom had a funny scent that flooded into the rest of the room. The fitness center is tiny, you can realistically fit 2-3 people without bumping into each other. The pool is nice and spacious but had a lot of hair in it.

8

Sharon

15 Sept 2025

·

Stayed 2 nights

Stayed here last year also, this hotel is great for day trips on the C&O canal. The breakfast is a welcome feature. Only disappointment this trip; the hot tub was not hot, it wasn’t much warmer than the pool. This is normally an enjoyable feature after a long day, so I was pretty bummed. Other than that, the hotel met expectations.

10

Katrina

20 Jul 2025

·

Stayed 1 night

Great stay and kids loved it!!!!! Pool is amazing

10

Jeffrey

29 Aug 2024

·

Stayed 1 night

Great hotel at a great price only about 10 minutes of the main highway. If you get there before 9pm there is a cute little Pizza place across the road that had great food and great service. Was able to park my pick up and 14ft Cargo trailer no problem. Staff was super friendly and room was clean and renovated with Holiday inn’s new layout that has the cool lighting coming from the top of the bed and furniture. Overall had a great stay and highly recommend!

10

Jon

18 May 2025

·

Stayed 1 night

Indoor pool cold??? Really cold Hot tube didn’t work properly and was little dirty Other than that very nice place

8

patrick

17 Jan 2025

·

Stayed 1 night

We had a nice stay at the Holiday Inn Express. We stayed here for its proximity to the Whitetail ski area, for we enjoy shredding the gnar. The wifi worked wonderfully for remote work. We were surprised to learn there is a a hot tub in the pool area as it was not listed or shown in any of the photos. There is an exercise room which is open 24/7 to allowed pumping of iron at any time. The included breakfast was tasty and filled our bellies with the nourishment we needed to dominate all the slopes at the ski area. There was also cheap fuel right by the entrance.

10

Richard

12 Sept 2024

·

Stayed 1 night

We were there overnight on our way home. The staff was friendly, rooms clean and the bed comfy. They had a dresser & a closet, which appears to be rare these days. Pool was a bit chilly, hot tub clean, breakfast typical buffet. All in all, a great place to stay.

10

Mark

23 Aug 2025

·

Stayed 1 night

Good option for an affordable, clean room. Hot tub was a nice bonus!

10

Catherine

8 Oct 2023

·

Stayed 2 nights

Having the pool and hot tub functional. Lately every hotel I've been to they are not open.

8

Eyassu

27 May 2025

·

Stayed 1 night

Pool was a little bit cold and sauna didn’t work well.

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Cleanliness

Many guests found rooms and common areas clean, but there are recurring reports of dirty bathrooms, odors, stained linens/carpets, and pests (ants), indicating inconsistent housekeeping.

Related guest reviews

6

Kelly

2 Aug 2025

·

Stayed 1 night

Musty smell in room, bathroom not clean, just okay for the price.

10

Sharmin

8 Sept 2025

·

Stayed 1 night

We stayed for a night. It qas comfortable and so clean.

6

Amy

2 Jul 2023

·

Stayed 1 night

Easy to get to. However our room had pink and black mold in the bathroom.

10

Robert

19 Oct 2025

·

Stayed 1 night

Very clean

10

Robert

1 Oct 2025

·

Stayed 1 night

Room is outdated. Shower is nasty.

2

Carrie

10 Jun 2024

·

Stayed 1 night

There were ants in the bed. Dozens. That we didn’t notice til morning. When I flagged a housekeeper she wasn’t surprised. Just said “Yeah, they have a problem with ants here for some reason” and at checkout the girl tried to act surprised and horrified, but basically just said she’d let the manager know. Since it’s a known issue per the housekeeper I don’t foresee the managing doing much. Luckily we were only there the one night on our way to the beach. My 3 year old and 5 year old eagle-eyed every Holiday Inn sign the rest of vacation and announced we can’t stay at the Ant Hotel. This place was a core memory in the worst way.

8

Harmony

31 Aug 2025

·

Stayed 1 night

Staff was super friendly and helpful!! I lowered the star because the bathroom had a bad urine smell and looked like it hadn’t been swept or mopped in a long time. Bath tub also had residue marks and microwave had bad stains on the inside

10

Gary

28 Sept 2025

·

Stayed 1 night

What an amazing place. It looks so nice and clean. The room was a king size bed and sitting area. Very spacious. The bathroom was great. Well lit will a long counter top space. Love all the amenities the place have to order.

6

Ashley

13 Jul 2024

·

Stayed 1 night

We stayed over basically just to sleep. Got there about 10:30 pm. Staff was friendly. The hotel was fully booked when we stayed. It has been updated lately which was nice. Our bathroom had a small issue when we checked in but maintence was called and showed up promptly and fixed it. Sheets, mattress and towels were all clean and fresh. The bathroom had not been cleaned well. Could see cup rings on the counter tops and dirt and hair on the bathroom floor. Cobwebs in the corners of the bedroom. But it was quiet and gave us a place to sleep for the night. Did enjoy the pool in the morning, breakfast was mediocre.

2

Kathryn

28 Jul 2024

·

Stayed 1 night

The hotel smelled of body odor and dampness when we walked in. The lobby was not out of the ordinary, so we went up to our room. The elevator had panel edges peeling and wobbled back and forth. When we got to floor 2, we got off the elevator to a damp and urine smell. As we walked down the hall to our room there was a bucket on the floor to catch water dripping from a pipe in the ceiling. Our room was damp and had black mold all over heater/ac unit vents. The floor was dirty and had human hair all around the edges and the sink. I had to wash the floor in the bathroom and entry way myself, to which the towel i used was turned black. The beds were disheveled, made, but not well. My 8 year old could do a better job. We went to swim and the hot tub was green. The pool room floor was slimy where wet from the pool water. The morning staff set out room temp food and looked miserable. Overall i would never go there again, and this is the 2nd holiday inn express ive been disgusted at. This chain used to be our family favorite for trips, now we will avoid them completely. We will use drury inns where possible.

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Rooms

Rooms are generally spacious with very comfortable beds, though decor feels dated for some; a few note lukewarm showers, noisy AC/fridges, elevator-area noise, and occasional Wi-Fi issues on upper floors.

Related guest reviews

10

Mike

1 Dec 2025

·

Stayed 1 night

Staff was very friendly and helpful. Room was clean. Bed was very comfortable.

8

Tugba

26 Jan 2024

·

Stayed 2 nights

Our room was directly next to the elevator and it was a handicap room which we didn’t need. It was loud every morning with people getting on and off the elevator and one point someone’s child set off a loud alarm

8

Gary

9 Aug 2023

·

Stayed 1 night

Nice stay. Clean. Air conditioner noisy though

8

Connie

29 Apr 2024

·

Stayed 3 nights

Having trouble with Wi-Fi accessibility on the third floor. Had to grade papers on first floor lobby.

10

zhongsheng

12 Feb 2023

·

Stayed 1 night

The room is quite big and clean. The A/C is adjusted and quiet.

8

Brenda

18 Apr 2024

·

Stayed 1 night

Room was very clean. Bed was very comfortable. The refrigerator was very noisy and the tv had to be turned on manually. Breakfast was very good.

8

Allison

2 May 2025

·

Stayed 1 night

Nice accomodations, comfy beds, excellent continental breakfast.

10

Gary

28 Sept 2025

·

Stayed 1 night

What an amazing place. It looks so nice and clean. The room was a king size bed and sitting area. Very spacious. The bathroom was great. Well lit will a long counter top space. Love all the amenities the place have to order.

8

Jane

21 Apr 2025

·

Stayed 1 night

We enjoyed our brief stay; the beds were very comfortable ; the only negative was the shower which was lukewarm and underpowered

10

Suzanne

20 Jun 2025

·

Stayed 1 night

The rooms are a little dated, but the staff and comfortable bed made up for it. Also, the breakfast was great! We are very picky, and we would stay here again

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Service

Staff are frequently praised as friendly, helpful, and accommodating, with standout front-desk service; however, some guests experienced slow or frustrating check-in, deposit or pet-policy disputes, and isolated customer-service lapses.

Related guest reviews

10

Alfredo

25 Mar 2025

·

Stayed 1 night

The front desk staff is amazing

2

Adam

2 Mar 2025

·

Stayed 1 night

Absolutely disgusting pit ran by thieving hillbillies. Dirty room, trash in hallways, NO HOT WATER the ENTIRE time we were there, water leaking heavily from ceiling tiles in the hallway, hotel filled with dirty construction workers partying all night. Worst of all: I’m a 100% disabled veteran traveling with my service animal as I have been for over a decade with no issue. When checking in it clearly states I’m disabled with an animal on my reservation and I informed the front desk upon check in. The surly trashy old lady at the front desk was clearly not paying attention to me just joking with a bunch of dirty workers and didn’t care what I said. After checking out they charged me an ADDITIONAL $75 on top of the already ridiculously overpriced room rate of $129 because of a “pet fee”. When I called to ask why I was charged when traveling with my service animal, the disgusting old woman who checked me accused me of having a fake service animal and lying about being a disabled veteran then hung up on me!!!!! Never in ten years of staying at 100s of hotels with my service animal as a disabled Iraqi war veteran have I ever been treated this way. Luckily I was able to contact Holiday Inn Express corporate complaint department to lodge a formal complaint and was informed they’d be launching an investigation into the disgusting witch of a front desk manager for her horrible actions. Oh and this one horse town has literally NOTHING to eat!

6

Kenetha

29 May 2025

·

Stayed 3 nights

I was placed in a room that needed repairs, the covers were stained and there were ants. When calling down to the front desk I was asked to bring the cover down because they were short staffed and told they could do nothing for me because they were completely booked AND because I booked the room on Expedia. The next day in the morning I asked if there were any rooms available and was finally placed in another room for the night which was much better.

10

Mike

1 Dec 2025

·

Stayed 1 night

Staff was very friendly and helpful. Room was clean. Bed was very comfortable.

10

Paul

16 Dec 2023

·

Stayed 1 night

Hotel has recently had a refresh... Julie at the desk was outstanding... Breakfast was one of the best I've had... Great Property!!

10

Michael

5 May 2025

·

Stayed 1 night

Michelle was awesome and seems like the whole staff provided great customer service highly recommend

6

Michelle

9 Mar 2025

·

Stayed 1 night

The hotel was very clean and mostly modern. The bathroom could use an update and replace the old tub with a low threshold shower. The staff was very friendly. I did not like being told I had to pay a 200.00 incidental deposit upon check in. This was not disclosed on the website when I booked. And I was told it was because I lived within 80 miles of the hotel. This is unacceptable and deceptive. This needs to be disclosed on the booking sites like Hotels.cim etc. If I would have known of that charge at the time I biike. I would not have booked thia hotel. They said it would be re released the 200.00 back to my card within 5 business days. As consumers we have a right to the amount off these fees at time of booking. I will be contacting the BBB. I was told it's becauae the local people make messes. That is discrimination.

10

Chanda

16 Apr 2024

·

Stayed 1 night

The lady at the front desk went above and beyond her job

10

Mary

18 Apr 2025

·

Stayed 1 night

Each staff member was friendly

2

Jonathan

25 Jul 2025

·

Stayed 1 night

I was told they didn’t have a two queen room for me… though that’s what I booked five months in advance. They blamed hotels.com then found out it was their issue ( messaged with someone who was so kind and helpful) I’ve been told they were giving me 2000 points on my account because of the inconvenience but don’t know where to find those points. Eugene at the front desk is the one who lied about the overbooking issue… I didn’t appreciate that. He could have just stated that they messed up and I probably would have dismissed the issue.

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Location

Convenient off I-70 for Whitetail ski area and the C&O Canal, generally quiet with scenic views; dining nearby is limited, and a nearby siren can sound at times.

Related guest reviews

10

Wilbert

16 Dec 2024

·

Stayed 1 night

Quit area, near the highway and with quick shopping stores. We just spent a night driving from Illinois to Virgnia.

10

Michelle

3 Aug 2024

·

Stayed 1 night

Excellent location

8

Elissa

4 Jul 2025

·

Stayed 1 night

The hotel was good - it is in a convenient location, clean room, friendly staff. The only issue (and it is not the fault of the hotel) is that the town has a volunteer fire department post near the hotel that uses what sounds like a tornado siren to notify volunteers and it went off 4 times in night.

10

Deb

4 Sept 2025

·

Stayed 3 nights

Close to highway and easy drive to Hagerstown. Limited dining in the area but the American Legion close and provided great food and entertainment

10

Tyrone

29 Jan 2025

·

Stayed 2 nights

Short drive to white tail resort Al’s restaurant walking distance serves delicious food and Mc Donald as well. If that’s not enough plenty other malls and restaurants not far

4

Christopher

17 Sept 2025

·

Stayed 1 night

Location was good.

10

Eddie

15 Jun 2025

·

Stayed 1 night

Quite and spacious hotel close to the highway. Beautiful old town with an amazing views.

8

Lois

15 Jul 2024

·

Stayed 1 night

It’s in a quiet area

8

Todd

23 Jun 2024

·

Stayed 1 night

Not much around the hotel. Okay place for an overnight stop,

10

Munish

27 Dec 2024

·

Stayed 2 nights

We stayed to skii at whitetail skii resort, very warm staff and clean rooms. Breakfast was good too, good value for the money and very close : 10 minutes to the ski resort.

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Dining

Complimentary breakfast earns strong reviews for quality and variety, often cited as above average; a few mention repetition or limited healthy options.

Related guest reviews

10

Fred

20 Oct 2024

·

Stayed 1 night

My room was comfortable and immaculate when I checked in at this Holiday Inn Express and Suites. The room I was given on the first floor was also incredibly quiet. Although the hotel was completely booked, I heard nothing in the hallways until 8 am. The breakfast offering also far exceeded my expectations with lots of selections. Probably the best breakfast I have had at any hotel recently. My only two criticisms was the check-in was slow when I arrived. The person at the front desk was on a personal call and then once she hung up, she had a phone call related to a medical emergency at the hotel. Also, parking was at a premium but only because of my late arrival. I did find a parking space though. All in all, I would highly recommend this hotel to weary travelers.

8

Tracy

10 Mar 2025

·

Stayed 1 night

The room was clean and comfortable. The breakfast had many options and tasted fresh.

8

Staci

19 Aug 2024

·

Stayed 1 night

The front desk staff were extremely friendly and helpful. The bed was comfortable and the room was clean. The pool was ok but that area seemed kind of run down. The included breakfast was the best I’ve ever had at a hotel. So good!

8

Andrew

16 Aug 2025

·

Stayed 1 night

The staff was taking good care of the facility, but the building felt a little worn. The carpets were all getting swept, but need a good deep clean. The desk and breakfast crew were top notch. The food was good, hot, and ready. As we left we saw the lady in charge of the area moving each table individually to clean it and sweep around it.

8

Erin

8 Sept 2023

·

Stayed 1 night

Varied hot items for breakfast, but limited for fresh fruit/healthy options. Limited on outside food options

10

Valerie

30 Dec 2024

·

Stayed 1 night

The hotel was nice and a convenient location after Whitetail snow sports. The breakfast buffett was excellent.

10

Janet

5 Oct 2024

·

Stayed 1 night

The nicest people at this hotel ! The breakfast in the morning was delicious ! Bacon was crispy just the way I like it !

10

Mark

8 Sept 2025

·

Stayed 1 night

Breakfast was fresh and hot! Good variety too.

6

Mabel

12 Oct 2024

·

Stayed 3 nights

The staff was great but the rug smells and the breakfast was the same exact everyday

10

Michael

14 Jan 2025

·

Stayed 1 night

Clean spacious rooms, breakfast was much better than the typical hotel breakfast; staff was friendly

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$84
February	US$78
March	US$79
April	US$82
May	US$100
June	US$93
July	US$91
August	US$116
September	US$113
October	US$114
November	US$101
December	US$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $76	17 $83	18 $89	19 $90
20 $69	21 $83	22 $83	23 $83	24 $108	25 $97	26 $107
27 $80	28 $101	29 $105	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
				1 $97	2 $103	3 $96
4 $97	5 $100	6 $102	7 $104	8 $105	9 $112	10 $116
11 $97	12 $97	13 $101	14 $104	15 $92	16 $130	17 $113
18 $79	19 $85	20 $92	21 $92	22 $88	23 $115	24 $119
25 $79	26 $85	27 $88	28 $88	29 $85	30 $81	31 $81

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Suite, 1 King Bed with Sofa Bed, Accessible (Comm)

Standard Room, 1 King Bed, Microwave (Minifridge)

Suite, 1 King Bed (Additional Living Area)

Standard Room, 1 King Bed, Accessible (Comm)

Standard Room, 2 Queen Beds, Microwave (Minifridge)

Standard Room

Suite, 1 King Bed, Accessible (Mobility Roll Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Clear Spring by IHG

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