Hotel New Aurora Venice

We had a very bad experience in this hotel. Everything in the room was old and smelly. The bed sheets were not clean and had marks on them. There was only one usable outlet in our room. Some rooms apparently have shared bathrooms which wasn't clean at all. You can only have 1 croissant/coffee for breakfast. The hotel location is super close to an industrial area and at night the sound from trucks is very clear, thus difficult to sleep. There's no "do not disturb" sign to tell staff not to enter the room. The staff was extremely rude when I informed him that our water bottles were removed from the room, no apology or replacement, in a rude way he even mentioned that we can't drink water in our room which was the first time I heard of such unreasonable policy out of all the many hotels I visited. The only good things about this hotel is it's close location to Venice, price, and the 1 friendly staff that works in the morning. I would not come back to this place.

The desk guy was friendly and helpful.

Rooms were ok but hot. They do provide free pastries and coffee, and a free gift at check out. If the ac was working better I would go again but had to leave the window open which brought in extra bugs. The rooms with a shared bathroom were interesting too they need a better way to indicate its occupied.

All adequate for a 2 star hostal.

Good breakfast and coffee with croissant