TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

It is what it is the hotel is huge and must cost a fortune to upkeep however it was very nice and the staff were lovely especially Amber on reception who went above and beyond to look after us ..

The swimming pool and spa were brilliant. The staff were helpful and friendly.

The lift had a mind of its own and needed a few presses of the button to arrive. Toilet seat was about to fall off in our bathroom, the shower would not stay up and was only a trickle of water anyway. Some carpets needed replacing in the corridors of the main hotel. However the staff were excellent (dining, bar and reception). Because we booked with Expedia and not direct with the hotel we had to pay £10 per night for parking, something that was not mentioned when we booked.

Friendly at reception excellent entertainment and leisure facilities

Booked a 3nt stay with my 12 year old son. Plenty to do from bowling, amusements and swimming pools so kept him busy. The hotel is quite run down in places and my bed was awful as I could feel the mattress springs but made more comfortable sleeping on 2 quilts that I asked Reception for. The hotels are right next door to one another and they all link up and it's like a maze. At times felt so quiet walking up/down corridors as it's a vast place and seemed like hardly anyone around especially with it still being the summer holidays but different places were busy at different times. Breakfast was quite basic but tasty. A good overall break away and reasonably priced. **Just a heads up, If you do book through Hotels.com you will have to pay £10per night for parking.