Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 30 per pet, per day, and a maximum of USD 100.00 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located within a 5-minute drive of Santa Nella Community Park and Santa Nella Library. It is 1.2 miles from Fore Bay Golf Club and 4.3 miles from the California Korean War Veterans Memorial.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Specific operational hours are not provided.

What are the policies for guests staying with children?

Children are allowed to stay at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers cribs for a fee of USD 5.00 per night. Specific information regarding extra beds is not provided, and advance request or confirmation may be required.

Best Western Andersen's Inn in Gustine

Average nightly price at Best Western Andersen's Inn by month, last 12 months (USD)
Month	Average price
January	US$88
February	US$89
March	US$95
April	US$106
May	US$107
June	US$103
July	US$105
August	US$107
September	US$114
October	US$113
November	US$110
December	US$91

What guests think

Across recent stays at Best Western Andersen's Inn, travelers describe a convenient I‑5 stop with generally friendly service, decent-sized rooms, and a well-liked free breakfast, while also noting that the property feels dated with inconsistent upkeep across rooms and facilities.

Many appreciated the courtyard and pool area, patios or balconies, and the easy walk to Pea Soup Andersen’s and nearby services right off the freeway. Detractors mention stained carpets, lingering smoke or pet smells, occasional pests, and maintenance troubles such as balky A/C, flaky room keys, or out-of-order amenities. Overall, expect a practical overnight stop with strong breakfast and variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Courtyard and pool area are appreciated, with patios/balconies and ample parking. However, guests reported the pool being closed at times, some exterior or balcony elements and lighting needing maintenance, and confusing laundry access information.

Related guest reviews

2

Justin

16 Oct 2024

·

Stayed 2 nights

My bathroom and shower had hair in it everywhere. Pool was broken for over a month. Pool was closed obviously. Balcony floors are breaking and coming up causing huge trip hazzards. Balconys are just painted partical board. Breakfast was good. Staff was nice.

10

Rene

22 Aug 2025

·

Stayed 1 night

This is a nice stop off on the wsy up this batren stretch of I-5. The garden and popl area are lovely and thebroom was very nice. Especially the deluxe walk-in shower. Saff was friendly and helpful and sent someone to my room immediately when the TV wasn't workiing and fixed the cable issue.

10

Michael

9 Oct 2024

·

Stayed 1 night

Outside the pool not working, great place to stay. Alexis is great!

6

Ben N

19 Jun 2024

·

Stayed 1 night

When we asked for directions to the laundry room upon check in, the person checking us in pointed to a map of the property showing us where to go. Upon arrival after checkin, we couldn’t open the door to that room he sent us to. We returned and after he made a special key for us, we returned and found that it was a large room full of large and complicated-to-use industrial equipment that is only there for the housekeepers and not the guests. I immediately knew that we were in an unauthorized area and I closed and locked the door immediately and returned the key to the staff member in the lobby. I tried explaining the situation to him, but he seemed adamant on thinking that he was right and that is where all the guests do their laundry. He even told me that the guests have no problems using the machines in that room. It wasn’t until the previous morning that my wife found the real laundry room made for guests, but it was too late and we had to check out. We spent a lot of money here booking two rooms for one night for three people and I just don’t feel like it was a good option. It was disappointing that we couldn’t do our laundry for the amount of money we paid and the guy who led us to that room seemed to have a lack of awareness and language skills as he didn’t even know the exact location of where that room for the housekeepers was when he tried showing us on the map of where the room was near.

8

Erin

26 Feb 2025

·

Stayed 1 night

This was a decent place for a quick overnight. The staff was very nice and friendly. The room has a nice layout with close parking and a sliding door to outside with a chair to enjoy the pool and grass area. The fan was loud and smelled musty. The screen door didn't lock so it wasn't safe to leave window open, the room got a little stuffy at night.

10

Jim

14 Jul 2025

·

Stayed 1 night

We stayed one night, just off the 5, before heading south to Los Angeles. Our room was surprisingly large, with two queen-size beds and a very large TV set. Breakfast included scrambled egg, sausage and waffles. The large swimming pool looked inviting, but we didn't have time. Too bad!

8

Shelly

10 Oct 2025

·

Stayed 1 night

The staff was very friendly and helpful. The children in our group loved playing on the large grassy area by the pool. The breakfast was surprisingly good for a smallish roadside hotel. Even our vegan friends were able to eat a nice breakfast. This was a quick overnight stop on a longer trip. It was fine for what was needed.

8

cesar

11 Aug 2024

·

Stayed 1 night

Lots of parking space especially if you have a boat. Rooms need to be upgraded and more clean.

10

Louis

2 May 2024

·

Stayed 1 night

Great people, Great breakfast, parking needs to be upgraded and lobby as well. Need more lighting

10

Susan

24 Mar 2024

·

Stayed 1 night

Loved the ample breakfast! Everything was clean & the landscape was well-groomed, pool clean but cold. We booked with Expedia, bcse we had a problem with Best Western reservation line.

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Cleanliness

Feedback is inconsistent: many report clean rooms, but others cite stained carpets, lingering smoke or pet odors, and pest issues (including roaches and suspected bed bugs), plus occasional missed housekeeping and dirty fixtures.

Related guest reviews

10

Thomas

31 Mar 2025

·

Stayed 1 night

Easy access to freeway. All the necessities were there in the very clean room. Free breakfast with good selection. Would stay again

2

jake

14 Oct 2025

·

Stayed 1 night

Room smelled of cigarettes. Corners of room and bathroom were filthy, wasn’t clean. Sheets and comforter was stained. Horrible experience. Wouldn’t pay $50 a night, should have slept in the car.

8

Larry

29 Nov 2025

·

Stayed 1 night

Room was clean. The worst part was the ICE MAKER was filthy! Dirty! The grounds were well kept.

2

Daniel

6 Jul 2025

·

Stayed 1 night

Room had musty smell. There were dead bugs lining the wall. There was a long black hair in the bathroom sink. The shower door was difficult to open. The shower only had hot water. There were tears in the bed comforter. There were divots in the bed. We checked in late and got the last bedroom with two beds. There were no rooms to move with two beds. When brought to the attention of management, they said they would get back to us. We have yet to hear from them.

10

Dennis

19 Nov 2025

·

Stayed 1 night

Room was clean and well kept

8

Sterling

12 Jan 2023

·

Stayed 19,364 nights

Great property for travelers EXCEPT I received over 2 dozen bed bug bites which are swelling and itching and bleeding (for days). I reported this and requested they fumigate.

8

Jon

11 Jul 2025

·

Stayed 1 night

On a road trip and needed a place to stay for the night. Nothing negative to say it’s an older place but it’s well kept. Room was clean and everything was in working condition.

4

Veronica

3 Oct 2023

·

Stayed 1 night

There was roach infestation when I complained they said no one had complained about issue

10

Jacqueline

21 Nov 2025

·

Stayed 1 night

Staff at check in was great, breakfast staff eas on top of everything, foid was stocked, and rooms were clean.

4

Kjerstina

25 Sept 2024

·

Stayed 1 night

The staff was rude, i was put in a smoking room/pet room that smelled like urine and marijuana. This is not what i reserved. When the staff was approached about this i got attitude and nothing was done to fix the situation. The trucks at truck stop next door are very loud. The room was filthy.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and quiet for a freeway location, with some updated showers and comfortable beds. Still, decor feels dated, some beds or A/C units are uncomfortable or poorly placed, and a few rooms had weak hot water or highway/truck noise.

Related guest reviews

8

mary

15 Aug 2025

·

Stayed 1 night

the bed was comfortable

6

Alba

13 Oct 2024

·

Stayed 2 nights

Be sure to stay in the front side of the property. I was there for two evenings and could not sleep due to the loud noise of the 18 wheelers parking in the back side of property.

10

Ana

21 Jun 2025

·

Stayed 1 night

Room was spacious and updated.

10

Jeri

21 Mar 2025

·

Stayed 1 night

The rooms were very spacious, but a little outdated. However, our stay was very comfortable. We would stay here again.

10

Steven

27 Mar 2025

·

Stayed 1 night

A classically styled motel, where the room door faces the parking lot, and a giant sliding glass door facing the courtyard/pool. Comfy bed, decent pillows, nice and quiet in the room. This is the sort of motel I love, from the classic era of the great American road trip, but with an updated room interior to please the modern traveler. I didn't get to really dig into the breakfast, but the little bit I did sample was decent. I would stay here again without hesitation.

6

Pamela

17 Mar 2024

·

Stayed 1 night

The staff were friendly, the rooms are very dated and could use a major renovation. There is very little insulation between the rooms, we could here everything out neighbours were doing. But for the price and for a quick stop it was okay.

10

Jim

14 Jul 2025

·

Stayed 1 night

We stayed one night, just off the 5, before heading south to Los Angeles. Our room was surprisingly large, with two queen-size beds and a very large TV set. Breakfast included scrambled egg, sausage and waffles. The large swimming pool looked inviting, but we didn't have time. Too bad!

10

Theodore

18 Jul 2025

·

Stayed 1 night

Convenient to freeway but not noisy. Clean rooms and big shower

8

Thomas

9 Feb 2025

·

Stayed 1 night

Room was better than I expected, although the shower didn’t have hot water, just warm enough to bathe in. Breakfast bar had a variety of good choices.

2

Robert

6 Oct 2025

·

Stayed 1 night

Property is in need of modernization. Bed was uncomfortable. I was double charged for my stay and the site personnel could not fix the error when I called.

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Service

Staff are frequently described as friendly and helpful, with quick problem-solving at check-in and during stays. A few experienced poor communication or follow-up, billing errors, or unhelpful responses to room issues.

Related guest reviews

10

Rene

22 Aug 2025

·

Stayed 1 night

This is a nice stop off on the wsy up this batren stretch of I-5. The garden and popl area are lovely and thebroom was very nice. Especially the deluxe walk-in shower. Saff was friendly and helpful and sent someone to my room immediately when the TV wasn't workiing and fixed the cable issue.

2

Lisa Marie

12 Feb 2023

·

The first room we were given was not cleaned from the previous guest. Bed was not made, trash full, dirty towels on the floor, stuff in fridge. The staff offered no accommodations for the mishap

10

Anita

11 Aug 2023

·

Stayed 1 night

We’ve stayed at BW Santa Nella as a stopover while traveling up and down the I-5 to visit relatives for over 20 years. Always friendly and attentive staff no matter the hour. This time no exception. Thanks especially to night staff Jesus who made extra efforts to handle an unexpected situation for our room and ensured our stay would be comfortable. Also, thanks to day staff Allison for interesting information about all the tomato trucks and BW’s role during tomato harvesting season!

6

Ben N

19 Jun 2024

·

Stayed 1 night

When we asked for directions to the laundry room upon check in, the person checking us in pointed to a map of the property showing us where to go. Upon arrival after checkin, we couldn’t open the door to that room he sent us to. We returned and after he made a special key for us, we returned and found that it was a large room full of large and complicated-to-use industrial equipment that is only there for the housekeepers and not the guests. I immediately knew that we were in an unauthorized area and I closed and locked the door immediately and returned the key to the staff member in the lobby. I tried explaining the situation to him, but he seemed adamant on thinking that he was right and that is where all the guests do their laundry. He even told me that the guests have no problems using the machines in that room. It wasn’t until the previous morning that my wife found the real laundry room made for guests, but it was too late and we had to check out. We spent a lot of money here booking two rooms for one night for three people and I just don’t feel like it was a good option. It was disappointing that we couldn’t do our laundry for the amount of money we paid and the guy who led us to that room seemed to have a lack of awareness and language skills as he didn’t even know the exact location of where that room for the housekeepers was when he tried showing us on the map of where the room was near.

10

Patricia

25 Feb 2025

·

Stayed 1 night

Staff was very helpful!

6

Misty

23 Jun 2025

·

Stayed 1 night

Lots of homeless people walking around. Room was okay. Staff was not friendly. I felt like a number checking in.

6

Tiffany

27 Jul 2023

·

Stayed 1 night

Nice hotel for the price. Our room was nice, as was convenient parking. The AC worked. However, on our June 2023 stay, another hotel guest used her key to enter my room! The front desk had programmed her key wrong! Good thing that didn’t happen in the middle of the night! She went to complain about it. Then, when we stayed there again in July 2023, an employee from the front desk called at approximately 5:50am in order to “check to see if anyone was in our room since there wasn’t a record of anyone being in the room.” Seriously? Keep better records of which rooms are occupied. It’s not that complicated. We politely complained about this to the front desk. We would have liked to sleep until 7am, but that didn’t happen with their phone call. We were told that the manager would get back to us. That was ten days ago. We have not received a phone call or any kind of discount. So I thought I’d share our experience here.

10

Catari

3 Feb 2025

·

Stayed 1 night

Staff made our stay awesome. So friendly. Nice hot breakfast.

10

Jesse

6 Apr 2025

·

Stayed 1 night

Excellent staff

2

Robert

6 Oct 2025

·

Stayed 1 night

Property is in need of modernization. Bed was uncomfortable. I was double charged for my stay and the site personnel could not fix the error when I called.

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AI-generated summary based on recent guest reviews

Location

Very convenient stop just off I‑5, walkable to Pea Soup Andersen’s and other services, with Tesla Superchargers nearby. Some mention truck stop noise or a rural feel depending on room placement.

Related guest reviews

8

Joshua

22 Nov 2023

·

Stayed 1 night

Nothing really bad. Easy on/off of I 5. Loves beside it is nice.

6

Alba

13 Oct 2024

·

Stayed 2 nights

Be sure to stay in the front side of the property. I was there for two evenings and could not sleep due to the loud noise of the 18 wheelers parking in the back side of property.

10

Jeffery

11 Apr 2023

·

Stayed 1 night

It is an older property but nicely maintained. We really like the courtyard area. The breakfast was really good. For Tesla drivers the location of the Supercharger is a huge plus.

10

Terrell

18 Sept 2024

·

Stayed 1 night

The rooms are always more than adequate. It is right off the freeway and next to pea soup Anderson’s.

10

Theodore

18 Jul 2025

·

Stayed 1 night

Convenient to freeway but not noisy. Clean rooms and big shower

8

Jay

21 May 2025

·

Stayed 1 night

We were on a trip to see family in Reno. This is a convenient place to stop. Nice to walk across the street and have dinner at Anderson’s restaurant

10

Christopher

22 Mar 2024

·

Stayed 1 night

Close to food gas and everything else

8

Valentine

5 May 2024

·

Stayed 1 night

Fine but quite rural.

8

Kimberly

9 Mar 2025

·

Stayed 1 night

It was just an easy place to stay on our way up the coast. Clean and decent room. And great proximity to Andersen’s Pea Soup!

8

Robert

2 Mar 2024

·

Stayed 1 night

Convenient stop on trip to LA. Pea Soup Anderson also very good.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns strong praise for variety and hot options, and the adjacent Pea Soup Andersen’s is a popular dinner choice. Occasional complaints mention a boring selection, equipment outages, or delayed opening.

Related guest reviews

10

DIANE

17 Nov 2024

·

Stayed 1 night

appreciated the complimentary breakfast options

8

Rizalina

21 Jun 2024

·

Stayed 1 night

The staff were accommodating and helpful. The breakfast lady was good with my grandkids.. Totally enjoyed their waffles, bagels and sausage.It was a good breakfast spread for the money.

10

Larry

7 Mar 2025

·

Stayed 1 night

Check in was efficient and the property was conveniently located and cost efficient. The "full breakfast" was surprisingly complete and well-organized with a nice combination of hot breakfast choices and beverages.

10

Jim

14 Jul 2025

·

Stayed 1 night

We stayed one night, just off the 5, before heading south to Los Angeles. Our room was surprisingly large, with two queen-size beds and a very large TV set. Breakfast included scrambled egg, sausage and waffles. The large swimming pool looked inviting, but we didn't have time. Too bad!

4

Norman

11 Oct 2023

·

Stayed 1 night

They said breakfast was from 6-9am, but we got there at 7am and it wasnt ready. Cleaning was good, but disenfevtant smell very strong when we first entered the room. Have stayed there many times, but it has gone downhill for a best western.

8

Thomas

9 Feb 2025

·

Stayed 1 night

Room was better than I expected, although the shower didn’t have hot water, just warm enough to bathe in. Breakfast bar had a variety of good choices.

10

Jacqueline

21 Nov 2025

·

Stayed 1 night

Staff at check in was great, breakfast staff eas on top of everything, foid was stocked, and rooms were clean.

8

Dawn

11 Aug 2025

·

Stayed 1 night

On the way to AZ we decided to stop here. It had been many years since iur last visit. The room was ok. Clean except for multiple carpet stains. The breakfast was boring. The whole area felt rundown and in need of maintenance. For 1 night it was adequate.

10

Charmaine

24 Mar 2025

·

Stayed 1 night

I didn’t expect it to be this good for such an affordable price. The complimentary breakfast was very good too.

8

Brooke

28 May 2023

·

Stayed 1 night

There were baby spiders in the bathroom, and the bathtub looked well- worn. I think we were in a pet friendly room bc it smelled off. Not gross, but like b.o./ animal. Other than that everything was clean and the service was great! Hands down the best, most comprehensive, and CLEANEST breakfast I've ever seen. It's conveniently next to Andersens Pea Soup, which was exactly why we stopped here. Will definitely be back!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $128	10 $124
11 $116	12 $117	13 $119	14 $119	15 $119	16 $125	17 $127
18 $116	19 $118	20 $120	21 $118	22 $120	23 $125	24 $125
25 $117	26 $117	27 $114	28 $114	29 $114	30 $121	31 $118

Su	Mo	Tu	We	Th	Fr	Sa
1 $110	2 $109	3 $109	4 $109	5 $108	6 $115	7 $117
8 $109	9 $108	10 $109	11 $107	12 $108	13 $114	14 $115
15 $109	16 $108	17 $109	18 $108	19 $108	20 $114	21 $115
22 $108	23 $108	24 $108	25 $107	26 $108	27 $115	28 $114
29 $109	30 $108

Best Western Andersen's Inn

Prices for Best Western Andersen's Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave, Garden View

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Garden View

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Garden View

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Guest reviews of Best Western Andersen's Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Andersen's Inn

Prices for upcoming dates