Courtyard by Marriott Clarksville

Very relaxing, loved the huge fire pit! A cool evening by the fire pit was so relaxing!

No Hot water in the shower.

No hot water the morning leaving.. hotel short of staff to

The pool was very nasty. It had more dirt than a cornfield.

The pool was stinky and the door was held open with a towel duct taped to the wall. The pool itself did not look very clean. The hot tub had one jet that was very strong. The room’s toilet didn’t flush we called and they said the maintenance man wasn’t there. That’s when we went down to the desk and complained again and they finally gave us a different room. The new room’s smelled due to poor ventilation. The room we got also did not have a microwave but our old room did. Will not return and would like a discount.

While our room seemed clean, the facilities here were very dirty. The indoor pool room was 1,000 degrees but the pool was ice cold. Pool area was very scummy.

The pool was extremely cold. The first room we went to, the ac wasn’t working. But the put us right in another room. Overall a good stay but the pool was too cold to enjoy.

Very friendly front desk staff. Cleaning crew very nice as well. Room clean. Hot tub and pool amazing. Great gym. Fantastic hotel. Wonderful experience all around!

It was just the experience of it all!!!! Nice fireplace outback, that easily accommodates friends!!!! Great experience, quiet and professional!!!!!

Parking was a bit crowded. Had to park out back every night. Some boats and rvs took up too many close spots instead of parking out back

Smelled bad in elevators and rooms

The elevators were all out of service and I walked I to my room and the bathtub was filthy

Friendly staff, spacious room, Cleanliness was superb. Close to shopping and dining. OVERALL experience was excellent and will stay again on next visit to family there.

I was surprised this hotel was scored so highly. It was one of the more expensive options available in Clarksville so with that and the high rating, I had high expectations. Unfortunately, the hotel seemed dirty. Our room was old and worn, and the bathroom smelled so strongly of old urine it was nauseating. I can usually overlook a little uncleanliness, but the odor was too off-putting.

I have always been a loyal fan of Courtyard by Marriott and typically choose Courtyard properties for my stays because of their consistent cleanliness and comfort. Unfortunately, this particular location did not meet the standards I’ve come to expect from the brand. Both my room and my cousin’s room had a strong, unpleasant odor reminiscent of cat urine, which made the environment very uncomfortable. I was grateful to have brought disinfectant spray. In addition, the room was dusty, and we noticed dead bugs along the window sill. The fitted sheets on the bed did not fit properly and consistently came loose from the mattress, which was frustrating throughout the stay. The bedside lamp was also non-functional. Initially, we thought the bulb was the issue, but after replacing it, we discovered that both the lamp and the outlet were not working. Although we reported this to hotel management, the issue was never addressed during our stay. To add to the disappointment, we did not receive any housekeeping service over the course of our three-day visit. Given the condition of the rooms and the lack of follow-through from the staff, I would not stay at this location again nor recommend it to others—especially considering the price point. This experience was not reflective of the quality I typically associate with Courtyard by Marriott.

Very nice & clean

Very roomy suites. Quiet and clean

Property is in poor condition. Our curtains were torn, carpet had a toenail sitting on it, dead bugs in room, couch cushion was showing with torn upholstery, rust visible, and pool appeared unclean. Would not recommend.

Nice, clean rooms.

Clean and very friendly staff!

Had a comfortable night at this hotel, beds were firm yet snuggly and we had room to spread out. Would stay here again!!

Friendly staff, spacious room, Cleanliness was superb. Close to shopping and dining. OVERALL experience was excellent and will stay again on next visit to family there.

The pool was extremely cold. The first room we went to, the ac wasn’t working. But the put us right in another room. Overall a good stay but the pool was too cold to enjoy.

I made a reservation for a double queen with a sofa bed through Expedia. They gave me a double queen room without a sofa bed. I specifically picked this hotel because they had rooms with sofa beds. When I went to talk to the front desk he said the reservation came across as only double queen. He offered blankets to make my child a pallet on the floor. After going back to the room we started plugging our electronics in. Several of the outlets were loose. I couldn’t plug in my CPAP because the prongs would just fall out of the holes. The ac/heat didn’t work well so it was cold in the room. My fiancée went to the desk for more blankets. She was told there were no more. So we decide to climb into bed. Turn down the sheets and there were brown stains on the white sheets. Since they were out of linens we didn’t use them and were just cold. Terrible stay after a long day of driving.

A great hotel, but we unfortunately got a room where the air was not working. We didn't realize it until the middle of the night so let the front desk know in the morning. Otherwise, we liked the hotel and would stay there again.

It was a decent room for the price

Most comfortable bed we’ve slept in. Other than the neighbors slamming doors in the morning it was very quiet. CLEAN!! Was happy with a later check out time and the pool/hot tub being open later. Downfall was the keurig quit working so if we wanted coffee we had to go to the lobby.

Very roomy suites. Quiet and clean

The suite exceeded my expectations, even my son said it’s like an apartment. Didn’t have a microwave which was a downfall but that’s the only one. There was a 3rd party construction crew there cleaning the building that was not following safety measures and coincidentally got bleach on my son’s new black hoodie. Even though it ultimately was not the direct fault of the hotel, management definitely went above and beyond to make up for the mishap! I have stayed at a lot of hotels and let me tell you, I would highly recommend the Courtyard to anybody traveling in the Clarksville area!!!!!! I will definitely be returning!!!

The staff were extremely friendly and helpful. The bed was comfortable and there was a good selection of pillows. The hotel is starting to show its age. The room was very dark, especially the bathroom. This made it very challenging for putting on my makeup.

Very fast check in.

I wouldn’t recommend. Lady bugs and stink bugs in room one. Second room no heat. Front desk night clerk poor customer service. We had to come down in our pajamas just to get a new room key everytime.

Actually…no bar or restaurant. The help didn’t show up . Also the same for breakfast …wasn’t any . Horrible

Andrew, who worked the front desk on the over night shift, was absolutely incredible! He was very nice and so polite. He was wonderful and able to answer all of our questions. Melissa, who was working in the bar/restaurant, was amazing as well! She was very nice. She was able to make our cocktails to our liking.

Check out was at 12pm we had our do not disturb sign on the door and the cleaning crew knocked on our door at 9am waking us up and again at 10:15.

Brand new or at least brand new construction.The staff was accommodating very helpful and friendly

I have always been a loyal fan of Courtyard by Marriott and typically choose Courtyard properties for my stays because of their consistent cleanliness and comfort. Unfortunately, this particular location did not meet the standards I’ve come to expect from the brand. Both my room and my cousin’s room had a strong, unpleasant odor reminiscent of cat urine, which made the environment very uncomfortable. I was grateful to have brought disinfectant spray. In addition, the room was dusty, and we noticed dead bugs along the window sill. The fitted sheets on the bed did not fit properly and consistently came loose from the mattress, which was frustrating throughout the stay. The bedside lamp was also non-functional. Initially, we thought the bulb was the issue, but after replacing it, we discovered that both the lamp and the outlet were not working. Although we reported this to hotel management, the issue was never addressed during our stay. To add to the disappointment, we did not receive any housekeeping service over the course of our three-day visit. Given the condition of the rooms and the lack of follow-through from the staff, I would not stay at this location again nor recommend it to others—especially considering the price point. This experience was not reflective of the quality I typically associate with Courtyard by Marriott.

The overall service was excellent with a special mention to April and Elizabeth who helped me even before they were open in the morning.

Well, I made a reservation the night before and when I got there they didn’t have an available room. The excuse was the room had a plumbing issue

Helpful staff

clean and quiet

Front desk staff member was very polite and was able to assist me in a timely manner. Starbucks in the morning lobby saved me a trip. Much appreciated. Really easy parking, I had a Penske van and no tough turns. Nice straight forward parking. All types of food options within walking distance.

Our stay at the Marriott was enjoyable. We had supper the first night there and it exceeded expectations. Robert, the chef, did a great job on my burger and fries and my daughter's Mexican dish. He also served us a very good breakfast the next morning. We were very pleased with the food available without having to get back out into the TERRIBLE traffic.

It is in a great location

Fantastic property and great location. Staff was friendly and polite.

Friendly staff, spacious room, Cleanliness was superb. Close to shopping and dining. OVERALL experience was excellent and will stay again on next visit to family there.

I loved the customer service. The parking was a major disappointment. No entry from the rear parking area. A bit scary at night.

Nice place to stay near APSU.

Staff was nice and the property was quiet.

This hotel is a diamond in the rough. The area is very busy but the location sits back off the major highway. The staff was very friendly and professional.

I really liked that there was a limited menu restaurant and bar on property. The staff was beyond helpful and welcoming. The chef, Robert, told me about a special he could make for me. It was so kind of him to suggest that he could make something fresh for me.

Front desk staff member was very polite and was able to assist me in a timely manner. Starbucks in the morning lobby saved me a trip. Much appreciated. Really easy parking, I had a Penske van and no tough turns. Nice straight forward parking. All types of food options within walking distance.

Our stay at the Marriott was enjoyable. We had supper the first night there and it exceeded expectations. Robert, the chef, did a great job on my burger and fries and my daughter's Mexican dish. He also served us a very good breakfast the next morning. We were very pleased with the food available without having to get back out into the TERRIBLE traffic.

Actually…no bar or restaurant. The help didn’t show up . Also the same for breakfast …wasn’t any . Horrible

Andrew, who worked the front desk on the over night shift, was absolutely incredible! He was very nice and so polite. He was wonderful and able to answer all of our questions. Melissa, who was working in the bar/restaurant, was amazing as well! She was very nice. She was able to make our cocktails to our liking.

Good breakfast

Room was very nice and so was pool for kids. Wished dining room was available in the evening.

The chef was amazing he really made us feel great we had breakfast and it was so delightful

Very friendly guy at the front desk. Negative would be having to pay for breakfast and it's only available till 930

I would most definitely book with them again! We got a queen suite with two double beds and a pullout sofa couch- it was awesome! staff are friendly and helpful, and the on-site bistro was perfect after a long hot drive into town.