Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Are pets allowed at the property?

Yes, pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features a stair-free path to the entrance, limited wheelchair accessibility, assistive listening devices, and accessible facilities in public areas.

What is the hotel's location in relation to nearby attractions?

The hotel is located within a 5-minute drive of Marshalltown Community College and B.J. Harrison Library, approximately 1.5 miles from Jaycees Park and 1.7 miles from Kiwanis Park.

Does the hotel have a swimming pool?

Yes, there is an indoor swimming pool available, with access from 6 AM to midnight.

Hampton Inn & Suites Marshalltown

Average nightly price at Hampton Inn & Suites Marshalltown by month, last 12 months (USD)
Month	Average price
January	US$109
February	US$107
March	US$119
April	US$121
May	US$136
June	US$143
July	US$143
August	US$129
September	US$141
October	US$121
November	US$104
December	US$100

What guests think

Hampton Inn & Suites Marshalltown earns praise for friendly staff, generally clean rooms, decent breakfasts, and convenient parking, but reviews repeatedly cite a long-term hot tub closure, intermittent pool problems, weak or cold shower water, and inconsistent housekeeping.

Service is often friendly, yet several guests report overbooking or room downgrades, front desk unavailability, and poor communication about closed amenities. Rooms range from spacious and quiet to worn, with occasional noise, maintenance quirks, and door slams noted. Expect a generally comfortable stay if the pool or hot tub are not priorities and you can tolerate some variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The hot tub is frequently reported out of service or removed, and the pool is sometimes closed or not well maintained. Parking is generally good, though a few guests found the entrance hard to spot.

Related guest reviews

6

Sarah

23 Mar 2025

·

Stayed 1 night

We were bummed out the hot tub was not working, and were not notified at check in or ahead of time. Beds were comfortable, nice and quiet even during a busy weekend.

10

Stephanie

28 Sept 2024

·

Stayed 2 nights

Everything was really great, except the hot tub wasn’t working, it was really hot in the pool area and the pool area needed some upgrades. Our room, the staff and the breakfast were excellent. Overall a really nice place to stay. We enjoyed it.

6

Susan

17 Nov 2025

·

Stayed 2 nights

Room was just okay, it had not been vacuumed. Microwave didn't work and shower was out of products. Location of room made the hallway noise bad. Parking was great. Breakfast was very good, fresh and attendant kept it well stocked.

8

Don

27 Oct 2024

·

Stayed 2 nights

Only issue had was no information given that hot tub was closed.Staff were great extra kudos to the breakfast lady she and the fodd was excellent!

10

Isaak

1 Jan 2026

·

Stayed 1 night

Breakfast was good, very good parking. Room was very clean, staff was lovely.

4

Kevin

29 Dec 2025

·

Stayed 2 nights

Pool was out of order following the hot tub being down 3 years and now has concrete over it. Hot Breakfasts was bad including burnt omelets, raw fried potatoes, and mostly empty. Dining room floor and tables were dirt. Had to ask for the tv remote constantly as it was put away. Water with lemon was nasty probably hadn’t been changed in days. The management of this hotel has really gotten bad. We stay here annually but may not be back next year.

10

Troy

6 May 2024

·

Stayed 1 night

Was a nice place and enjoyed staying. The pool area was unfortunately closed though.

10

William

21 Feb 2025

·

Stayed 1 night

I was disappointed that the hot tub was not working. This seems to be a frequent issue with hotels in general.

2

Micheal

22 Sept 2024

·

Stayed 1 night

The stay was the worst I have ever had. there was suppose to be a hot tub but it's been down for 2 years the pool had a lot of dirt in it. There was water damage in the bathroom in room 211. And a hole in the ceiling on the first floor before you got on the elevator

4

Paul

1 Jan 2025

·

Stayed 1 night

The hot tub was not in working condition the whole reason this hotel was booked. Very disappointed

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Cleanliness

Many guests found rooms clean, but several cite missed housekeeping, dusty or unvacuumed rooms, and visible wear or water damage.

Related guest reviews

2

Lori

8 Aug 2023

·

Stayed 2 nights

Not at all up to Hampton standards. I literally had to wait at the front desk for 20 minutes until someone showed up to check me in. She didn't go over the usual relevant info one receives upon check in: how to get to your room, where the pool and gym are located, what time breakfast is served, etc. The room was dusty. The hot tub was empty.

10

Rebecca

27 Oct 2025

·

Stayed 1 night

Breakfast menu was adequate and tasty. Room was clean with adequate towels and supplies. Parking lot was adequately lit and we felt safe.

6

Susan

17 Nov 2025

·

Stayed 2 nights

Room was just okay, it had not been vacuumed. Microwave didn't work and shower was out of products. Location of room made the hallway noise bad. Parking was great. Breakfast was very good, fresh and attendant kept it well stocked.

8

clarissa

4 Jul 2024

·

Stayed 5 nights

The pool wasn’t real clean didn’t really smell chlorine, salty 🤔 , hot tub not goin and was not told when booked or check in that it wasn’t available… maids did not vacuum our room when we left for them to clean our room . Food was good most staff friendly !

10

Isaak

1 Jan 2026

·

Stayed 1 night

Breakfast was good, very good parking. Room was very clean, staff was lovely.

4

Kevin

29 Dec 2025

·

Stayed 2 nights

Pool was out of order following the hot tub being down 3 years and now has concrete over it. Hot Breakfasts was bad including burnt omelets, raw fried potatoes, and mostly empty. Dining room floor and tables were dirt. Had to ask for the tv remote constantly as it was put away. Water with lemon was nasty probably hadn’t been changed in days. The management of this hotel has really gotten bad. We stay here annually but may not be back next year.

2

Micheal

22 Sept 2024

·

Stayed 1 night

The stay was the worst I have ever had. there was suppose to be a hot tub but it's been down for 2 years the pool had a lot of dirt in it. There was water damage in the bathroom in room 211. And a hole in the ceiling on the first floor before you got on the elevator

10

Janette

27 May 2024

·

Stayed 1 night

Very nicely appointed room. Clean!!!! Recommend highly

10

Curtis

23 Jan 2023

·

Stayed 1 night

This is a very nice clean and comfortable lodging facility. We enjoyed our stay.

10

James

15 Aug 2025

·

Stayed 1 night

Everything was very clean and everyone was very helpful

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AI-generated summary based on recent guest reviews

Rooms

Some rooms are spacious, quiet, and comfortable with good beds, but multiple reviews mention poor hot water or pressure. Occasional noise, maintenance issues, and mismatches in booked room types also appear.

Related guest reviews

10

Krystal

17 Jun 2025

·

Stayed 3 nights

Absolutely wonderful. Only negative is the water pressure and heat weren't the greatest

6

THERESA

15 Aug 2025

·

Stayed 1 night

The rooms show a bit of wear. Some areas are remodeled some need repair. Breakfast was ok. A bit overpriced for this Hampton Inn.

6

Susan

17 Nov 2025

·

Stayed 2 nights

Room was just okay, it had not been vacuumed. Microwave didn't work and shower was out of products. Location of room made the hallway noise bad. Parking was great. Breakfast was very good, fresh and attendant kept it well stocked.

4

Gary

18 Dec 2022

·

Stayed 1 night

Not a good stay, people up above us were so loud and when something was said to the front desk nothing happen they continued to stomp around till well after midnight. Water pressure was horriable hard to even get the soap rinsed from our hair. The beds were hard and pillows were flat. The pool.was freezing and the hottub was not working. For the price I expect better. On a positive the breakfast was very good!

8

seth

24 Mar 2023

·

Stayed 2 nights

Very nice hotel. Picked a spacious room was very pleased with it. Nice breakfast choices, friendly staff, very clean overall. Shower head/pressure was a bit lacking, my only complaint. Pool was closed, but we knew that when booking.

10

seth

16 Jul 2024

·

Stayed 1 night

Have stayed here several times. With two young kids, the twin queen suite is the way to go. Its huge as far as hotel rooms go. Hampton is always clean, quiet, they have a good breakfast, and its a excellent value

6

Vanessa

4 Jun 2025

·

Stayed 2 nights

The only complaint is the water temp andflow when showering. The water was like ice. The front desk made the excise that there were too many people.

4

Brian

6 Jun 2025

·

Stayed 3 nights

No HOT WATER!!! WATER ORESSURE IS TERRIBLE. In three nights, room was not cleaned once. When I checked in, my room was missing cups, the shower soap was empty, and the conditioner was out. Shampoo was nearly out. Since there was little warm water and so little water pressure, the shower experience was terrible.

6

Alaysha

14 Apr 2025

·

Stayed 1 night

The room was fine the beds were great the only 2 negatives are / we booked a room with a sofa bed and that we did not have and there was no shampoo - other than that it was good

10

Richard

19 Oct 2025

·

Stayed 1 night

Missed the hot tub Doors shut with very loud bang

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and accommodating, yet reports of overbooking or downgrades, slow or absent front desk support, poor communication about closures, and billing or key issues make experiences inconsistent.

Related guest reviews

2

Lori

8 Aug 2023

·

Stayed 2 nights

Not at all up to Hampton standards. I literally had to wait at the front desk for 20 minutes until someone showed up to check me in. She didn't go over the usual relevant info one receives upon check in: how to get to your room, where the pool and gym are located, what time breakfast is served, etc. The room was dusty. The hot tub was empty.

10

Jean

7 Jun 2024

·

Stayed 1 night

The staff was very accomodating.

6

Duane

15 Mar 2024

·

Stayed 9 nights

Front desk training not good enough. Checked in wrong, key card never worked, can hear neighbor too easily through walls, had 6 bogus charges on my account that I had to have removed, staff didnt clean room the one day we wanted them to, etc.

10

Isaak

1 Jan 2026

·

Stayed 1 night

Breakfast was good, very good parking. Room was very clean, staff was lovely.

2

Catherine

12 Aug 2025

·

Stayed 3 nights

They cancelled our hotel room 2 hours prior to check-in stating the hotel had been overbooked. This was with calling and confirming our room five days earlier. Refused to help in finding another hotel and didn’t offer any type of compensation for the inconvenience we had scrambling to find another hotel room during NASCAR weekend. Ended up having to pay more for one of the last rooms in the area. Won’t be making reservations here again.

8

Kenneth E

8 Aug 2023

·

Stayed 3 nights

The front desk person was never visibile. Had to wait number of times or find another employee to get the desk person. We were there three nights and I didn't see a staff person at the desk when I walk in or walked out. I was not told when I made the reservation or when i did check in that we wouldn't get room cleaned every day.. we left the room on the second day at 11:00 am, came back hours later and the room hadn't been cleaned. Let the customer know what they are paying for.

10

Carol

15 Apr 2024

·

Stayed 3 nights

The front staff and breakfast area staff were very friendly, kind and helpful.

10

Eugenia

8 Mar 2025

·

Stayed 1 night

Easy access, clean and comfortable rooms, great breakfast, friendly staff.

10

James

15 Aug 2025

·

Stayed 1 night

Everything was very clean and everyone was very helpful

2

Veronica

17 Oct 2024

·

Stayed 2 nights

BEWARE this hotel will down grade your room without notice. We booked a large two queen bed suite with sofa bed and upon arrival we’re told our room was not available. We were put into a much smaller room, with king bed. We did not realize the switch and bait until we were upstairs and opened the room door. The tiny, NOT suite room room smelled musty, like wet dog and had stains in the carpet so disgusting we immediately went back down to the lobby. When approached the front staff was rude and argumentative. This scene occurred at 11:30 PM and resulted in re- packing our luggage into the car and leaving. Comments from staff warning we would not be refunded out room fee and $75 pet fee chased us out the door at midnight! Thankfully the Holiday Inn across the parking lot was available and helped us get settled into a beautiful clean, two queen bed suite for less $, free snacks and water bottles and lovely breakfast the next morning. Recommend avoiding this disaster of a hotel at all costs.

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AI-generated summary based on recent guest reviews

Location

Location is convenient with easy access for many, though a few guests had trouble finding the turn into the lot.

Related guest reviews

8

Joe

18 Aug 2025

·

Stayed 1 night

Not real easy to drive into the parking area.

10

Deb

22 Sept 2025

·

Stayed 3 nights

Was in town for class reunion,..was very convenient to venues

10

Danny

8 Oct 2024

·

Stayed 4 nights

The parking was great. Didn't see the street sign where we were to turn at first.

10

Eugenia

8 Mar 2025

·

Stayed 1 night

Easy access, clean and comfortable rooms, great breakfast, friendly staff.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as good with decent selection and attentive attendants, but some guests experienced undercooked items and poor quality on the hot options.

Related guest reviews

10

Rebecca

27 Oct 2025

·

Stayed 1 night

Breakfast menu was adequate and tasty. Room was clean with adequate towels and supplies. Parking lot was adequately lit and we felt safe.

6

Susan

17 Nov 2025

·

Stayed 2 nights

Room was just okay, it had not been vacuumed. Microwave didn't work and shower was out of products. Location of room made the hallway noise bad. Parking was great. Breakfast was very good, fresh and attendant kept it well stocked.

4

Gary

18 Dec 2022

·

Stayed 1 night

Not a good stay, people up above us were so loud and when something was said to the front desk nothing happen they continued to stomp around till well after midnight. Water pressure was horriable hard to even get the soap rinsed from our hair. The beds were hard and pillows were flat. The pool.was freezing and the hottub was not working. For the price I expect better. On a positive the breakfast was very good!

8

seth

24 Mar 2023

·

Stayed 2 nights

Very nice hotel. Picked a spacious room was very pleased with it. Nice breakfast choices, friendly staff, very clean overall. Shower head/pressure was a bit lacking, my only complaint. Pool was closed, but we knew that when booking.

6

Elizabeth

27 Sept 2025

·

Stayed 4 nights

I was there for 4 days and no one cleaned the room Room needed some tlc, shade didn't go up or down, bathroom floor tiles cracked Breakfast was good

10

Isaak

1 Jan 2026

·

Stayed 1 night

Breakfast was good, very good parking. Room was very clean, staff was lovely.

4

Kevin

29 Dec 2025

·

Stayed 2 nights

Pool was out of order following the hot tub being down 3 years and now has concrete over it. Hot Breakfasts was bad including burnt omelets, raw fried potatoes, and mostly empty. Dining room floor and tables were dirt. Had to ask for the tv remote constantly as it was put away. Water with lemon was nasty probably hadn’t been changed in days. The management of this hotel has really gotten bad. We stay here annually but may not be back next year.

8

Tom

29 May 2023

·

Stayed 1 night

Nice property. Great staff. Only downfall was the hot breakfast. Would rate it a 1. Potatoes weren’t cooked and eggs weren’t good.

10

Leslie

26 Apr 2024

·

Stayed 2 nights

Overall nice stay. Ladies at breakfast was also nice

10

Eugenia

8 Mar 2025

·

Stayed 1 night

Easy access, clean and comfortable rooms, great breakfast, friendly staff.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $127	2 $118	3 $118
4 $112	5 $127	6 $127	7 $127	8 $127	9 $118	10 $118
11 $113	12 $127	13 $127	14 $127	15 $132	16 $146	17 $184
18 $138	19 $200	20 $162	21 $160	22 $173	23 $172	24 $170
25 $114	26 $127	27 $127	28 $127	29 $127	30 $118	31 $118

Hampton Inn & Suites Marshalltown

Prices for Hampton Inn & Suites Marshalltown

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Two Queens Studio Sofabed

Room, 1 King Bed, Accessible

Two Queen Beds

King Studio Sofabed

One King Bed

Guest reviews of Hampton Inn & Suites Marshalltown

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn & Suites Marshalltown

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $168	24 $132	25 $142	26 $161
27 $123	28 $127	29 $129	30 $141