Neuchâtel City Hôtel - Self Check-In
$112
/ night
Avg. for October
Prices for Neuchâtel City Hôtel - Self Check-In
Select dates to see prices and availability
$112
/ night
Avg. for October
Monthly average prices
Nightly prices at Neuchâtel City Hôtel - Self Check-In average $84 in March, the cheapest month, and $157 in May, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $96 |
| February | $108 |
| March | $84 |
| April | $98 |
| May | $157 |
| June | $155 |
| July | $156 |
| August | $155 |
| October | $112 |
| November | $110 |
| December | $99 |
J
F
M
A
M
J
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Oct · $112
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Most expensive: May (~$157)
Cheapest: March (~$84)
About this property
Stay in the heart of Neuchatel with modern rooms, a restaurant, and convenient amenities just steps from local attractions.
Location
Located in Vieille Ville (Old Town), a neighborhood in Neuchatel, Neuchatel City Hotel is near a train station. Galerie Quint-Essences and Theatre du Passage are cultural highlights, and some of the area's attractions include Place Pury and Botantical Garden. Tobbogan Géant and Bois du Petit-Chateau Zoo are also worth visiting.
Free Wi-Fi
Non-Smoking Rooms
Designated Smoking Area
Express Check-In/Check-Out
Location
15 Avenue de la Gare, Neuchatel, Switzerland
Room options
9
Economy Double Or Twin Room
2 Twin Beds
Sleeps 2
237 ft²
HeatingSafety Deposit BoxPrivate Bathroom
1
Standard Double Or Twin Room
2 Twin Beds
Sleeps 2
420 ft²
BalconyHeatingSafety Deposit BoxPrivate Bathroom
7
Standard Single Room
1 Twin Bed
215 ft²
HeatingSafety Deposit BoxPrivate Bathroom
2
Economy Single Room
1 Twin Bed
183 ft²
HeatingSafety Deposit BoxPrivate Bathroom
7
Economy Triple Room
3× Twin Beds
Sleeps 3
527 ft²
BalconyHeatingSafety Deposit BoxPrivate Bathroom
Guest reviews of Neuchâtel City Hôtel - Self Check-In
7.3
Good
Based on 132 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Neuchatel City, travellers consistently praise the central, walkable location near the station and lake, while feedback on rooms is mixed—some are spacious and comfortable, others dated, warm due to no air-conditioning, and noisy if windows are open.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Neuchatel City, travellers consistently praise the central, walkable location near the station and lake, while feedback on rooms is mixed—some are spacious and comfortable, others dated, warm due to no air-conditioning, and noisy if windows are open.
Service is often friendly and efficient, though check-in is strictly at 4 pm and some guests report unhelpful responses, billing confusion, or rigid cancellation and housekeeping policies. Cleanliness and maintenance vary, with several mentions of worn furnishings, stained carpets or bathrooms, alongside many reports of clean, tidy rooms. Amenities feel basic: in-room kettles, fridges or hairdryers are sometimes missing; parking is limited or paid; and breakfast is frequently viewed as overpriced with limited choice. Overall, expect a centrally located, no-frills stay with variable room quality and service.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
No air conditioning is common, and several guests report missing in-room amenities like kettles, fridges, or hairdryers. Parking is available but limited or paid.
Related guest reviews
2
Susanna
Jul 7, 2025
·
Stayed 2 nights
Camere non areate caldissime. Senza aria condizionata. Doccia con tenda.
Camere non areate caldissime. Senza aria condizionata. Doccia con tenda.
6
jean
Sep 21, 2024
·
Stayed 1 night
Pas de plateau de courtoisie avec café, thé et sucre. Pas de bouteille d’eau . Tout est payant . Parking 🅿️ indisponible . L’entrée se fait à 16 heures ! La sortie se fait à 11 heures. Bref vous payez pour 24 h alors que vous n’utilisez la chambre que 19 h en realite. Bref des efforts à faire . Je déconseille .
Pas de plateau de courtoisie avec café, thé et sucre. Pas de bouteille d’eau . Tout est payant . Parking 🅿️ indisponible . L’entrée se fait à 16 heures ! La sortie se fait à 11 heures. Bref vous payez pour 24 h alors que vous n’utilisez la chambre que 19 h en realite. Bref des efforts à faire . Je déconseille .
8
Murat
Oct 8, 2024
·
Stayed 1 night
Freundliche Personal. Das Hotel liegt direkt in der Stadt, wo man vieles zufuß erkunden kann. Das Hotel verfügt Parkplätze, die zu meinem Ankunft alle vergeben war. Deshalb wurde ich zu eine Kostenpflichtige Parkhaus verwiesen. Also wenn sie etwas später ankommen, könnte dies auch ihnen passieren.
Freundliche Personal. Das Hotel liegt direkt in der Stadt, wo man vieles zufuß erkunden kann. Das Hotel verfügt Parkplätze, die zu meinem Ankunft alle vergeben war. Deshalb wurde ich zu eine Kostenpflichtige Parkhaus verwiesen. Also wenn sie etwas später ankommen, könnte dies auch ihnen passieren.
8
Éric
Aug 4, 2025
·
Stayed 1 night
Hotel bien situé. Parking a 20 fch . Hotel correct sans plus . Nécessite un rafraîchissement.
Hotel bien situé. Parking a 20 fch . Hotel correct sans plus . Nécessite un rafraîchissement.
8
Marika
Sep 16, 2025
·
Stayed 3 nights
Nice property. Some amenties missing such as hair dryer and face clothes. Breakfast cost very high.
Nice property. Some amenties missing such as hair dryer and face clothes. Breakfast cost very high.
6
Martin
Sep 14, 2025
·
Stayed 1 night
The room was nice and spacious, clean and beds were comfortable, however with no air-conditioning available it was extremely warm and quite uncomfortable. If you left the windows open, there was no breeze and all you heard was the city noise which was loud and very difficult to sleep.
The room was nice and spacious, clean and beds were comfortable, however with no air-conditioning available it was extremely warm and quite uncomfortable. If you left the windows open, there was no breeze and all you heard was the city noise which was loud and very difficult to sleep.
4
Ramesh
Aug 31, 2024
·
Stayed 1 night
Property is ok . But rooms are pathetic. No cups, no kettle or any fan for ventilation. It was very warm outside.Check in at 4 pm is real spoil sport .
Property is ok . But rooms are pathetic. No cups, no kettle or any fan for ventilation. It was very warm outside.Check in at 4 pm is real spoil sport .
4
Kenneth
Aug 16, 2024
·
Stayed 1 night
Vi havde søgt på ophold incl. parkering og morgenmad. Parkering var 200 m derfra og kostede knap 200 DKK for under 24 timer. Morgenmaden var heller ikke inklusiv, men kostede 22 chf pr. person.
Vi havde søgt på ophold incl. parkering og morgenmad. Parkering var 200 m derfra og kostede knap 200 DKK for under 24 timer. Morgenmaden var heller ikke inklusiv, men kostede 22 chf pr. person.
2
Hamid
Sep 9, 2024
·
Stayed 3 nights
Very disappointed with Neuchâtel City Hote. It was a room and a bed. NO Air conditioning, No refrigerator, No Iron, No hair dryer, No Coffee, and No daily room service, and your room door is open to the main hallway. Very weird Hotel. I couldn't stay there. I asked for a refund but have been declined. I would not recommend this hotel to anybody. Not worth your money. My losst is your gain.
Very disappointed with Neuchâtel City Hote. It was a room and a bed. NO Air conditioning, No refrigerator, No Iron, No hair dryer, No Coffee, and No daily room service, and your room door is open to the main hallway. Very weird Hotel. I couldn't stay there. I asked for a refund but have been declined. I would not recommend this hotel to anybody. Not worth your money. My losst is your gain.
4
Sara
Jul 23, 2025
·
Stayed 1 night
Schmutzige Maueren im Zimmer und im Badezimmer. Basic Möbel. Da es keine Klimaanlage gab, war der Straßenlärm nachts sehr laut und wir mussten bei offenem Fenster schlafen.
Schmutzige Maueren im Zimmer und im Badezimmer. Basic Möbel. Da es keine Klimaanlage gab, war der Straßenlärm nachts sehr laut und wir mussten bei offenem Fenster schlafen.
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AI-generated summary based on recent guest reviews
Cleanliness
Mixed feedback: some guests found rooms very clean, while others reported dirty carpets or bathrooms and inconsistent housekeeping.
Related guest reviews
2
Willy
Sep 6, 2025
·
Stayed 3 nights
3 Nächte DZ mit Frühstück und Parkplatz für Fr. 465.--. Zimmer alt und nicht sauber, Kopfkissen aus Schaumstoff, Tresor blockiert, Nachttischlampe defekt. Bettwäsche schmutzig, Zimmervorhänge alt und dreckig, riechen abgestanden. Das Bad alt und abgeschossen, kein Dusche, Haarföhn defekt. Vor allem jedoch KEIN ZIMMERSERVICE - KEINE NEUEN HANDTÜCHER, KEIN BETTEN MACHEN, KEINE REINIGUNG - dies ist im Preis nicht inbegriffen - Auskunft der Rezeption. Das Frühstück ist die Fr. 19.50 nicht wert. Nur Baguette und Gipfeli, viel vorverpackte Ware, Auswahl klein und ohne Abwechslung - nach 3 Tagen schon langweilig. Fazit: Preis nicht wert - nicht zuempfehlen
3 Nächte DZ mit Frühstück und Parkplatz für Fr. 465.--. Zimmer alt und nicht sauber, Kopfkissen aus Schaumstoff, Tresor blockiert, Nachttischlampe defekt. Bettwäsche schmutzig, Zimmervorhänge alt und dreckig, riechen abgestanden. Das Bad alt und abgeschossen, kein Dusche, Haarföhn defekt. Vor allem jedoch KEIN ZIMMERSERVICE - KEINE NEUEN HANDTÜCHER, KEIN BETTEN MACHEN, KEINE REINIGUNG - dies ist im Preis nicht inbegriffen - Auskunft der Rezeption. Das Frühstück ist die Fr. 19.50 nicht wert. Nur Baguette und Gipfeli, viel vorverpackte Ware, Auswahl klein und ohne Abwechslung - nach 3 Tagen schon langweilig. Fazit: Preis nicht wert - nicht zuempfehlen
8
Vincent
Jul 19, 2025
·
Stayed 2 nights
Plutôt très moyen, des traces dans les toilettes en arrivant.
Plutôt très moyen, des traces dans les toilettes en arrivant.
6
Daniele
Sep 29, 2023
·
Stayed 3 nights
I had to pay in the day of check in, while i normally pay at check out. A receipt or ticket were not available in €. The room was spartan but the toilet was freshly renewed.
I had to pay in the day of check in, while i normally pay at check out. A receipt or ticket were not available in €. The room was spartan but the toilet was freshly renewed.
10
Delphine
Aug 8, 2025
·
Stayed 2 nights
Personnel accueillant et synpathique Hôtel propre et chambre spacieuse Calme
Personnel accueillant et synpathique Hôtel propre et chambre spacieuse Calme
4
Benito
Nov 27, 2025
·
Stayed 5 nights
Double beds are all singles pushed together. Rooms are outdated and not very clean, some rooms have paint flaking of the walls. Rooms are lacking features or any decoration. Just all round depressing place to be honestly
Double beds are all singles pushed together. Rooms are outdated and not very clean, some rooms have paint flaking of the walls. Rooms are lacking features or any decoration. Just all round depressing place to be honestly
10
Marie-Lou
Jul 14, 2023
·
Stayed 3 nights
This hotel is extremely clean with friendly and efficient service. It's conveniently located close to major points of interest and transport links (5 minutes from the train station and the city centre). A great feature was the bathtub - a nice touch in any hotel room. The bed was big and comfortable, perfect for a good night's sleep. The room was spacious, adding to the overall comfort. One downside was the slight noise you can hear from the floor, but it wasn't a major issue. Room service is provided every day. Overall, this is a solid hotel option for both business and leisure travel.
This hotel is extremely clean with friendly and efficient service. It's conveniently located close to major points of interest and transport links (5 minutes from the train station and the city centre). A great feature was the bathtub - a nice touch in any hotel room. The bed was big and comfortable, perfect for a good night's sleep. The room was spacious, adding to the overall comfort. One downside was the slight noise you can hear from the floor, but it wasn't a major issue. Room service is provided every day. Overall, this is a solid hotel option for both business and leisure travel.
10
Jean Marc
Jan 2, 2026
·
Stayed 3 nights
Was great .... clean
Was great .... clean
8
Annalisa
May 17, 2022
·
Stayed 6 nights
Wenn geputzt wurde, war es sauber! Ich wusste einfach nie, wann geputzt wird, d.h. an welchem Tag. Ich war ja immerhin 6 Übernachtungen dort. Die Kaffemaschine existiert zwar, aber anscheinend liegt bei diesem Hotelpreis keine tägliche Kapsel drin. Fand ich ziemlich merkwürdig und kleinlich!! Ich hatte ein bisschen das Gefühl, dass in diesem Hotel „Langzeitaufenthalter“ nicht so üblich sind. Was toll war, ist die Lage des Hotels. Gleich am See und schnell beim Bahnhof. Ideal!
Wenn geputzt wurde, war es sauber! Ich wusste einfach nie, wann geputzt wird, d.h. an welchem Tag. Ich war ja immerhin 6 Übernachtungen dort. Die Kaffemaschine existiert zwar, aber anscheinend liegt bei diesem Hotelpreis keine tägliche Kapsel drin. Fand ich ziemlich merkwürdig und kleinlich!! Ich hatte ein bisschen das Gefühl, dass in diesem Hotel „Langzeitaufenthalter“ nicht so üblich sind. Was toll war, ist die Lage des Hotels. Gleich am See und schnell beim Bahnhof. Ideal!
8
Philippe
Jul 13, 2024
·
Stayed 1 night
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
2
Mark
Oct 22, 2023
·
Stayed 7 nights
During my stay no tidy in my room, a lot of mosquito in room, very lack of room factiliy for example: water boile….and no change towel and bed sheet
During my stay no tidy in my room, a lot of mosquito in room, very lack of room factiliy for example: water boile….and no change towel and bed sheet
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AI-generated summary based on recent guest reviews
Rooms
Room quality varies widely—some are very spacious and comfortable, while many feel dated or run-down. Heat and traffic noise are issues due to lack of air conditioning, though some rooms offer balconies and occasional lake views.
Related guest reviews
10
Stefania
Sep 12, 2025
·
Stayed 1 night
Hotel is situated close to the old town center, on the street going to train station, however well isolated from street noise; the room we rented was huge , the largest we rented in our vacation in Switzerland , with plenty of storage, two desks with chairs; bed was also big and comfortable; even the bathroom had plenty of storage ; room had also an extra space a closed balcony with a table and two chairs . From our room we could not see the lake Geneve but the receptionist recommended a lounge area with a terrace from where we took pictures of the lake ; that area has sofas , coffee tables and chairs to accommodate even a big group of people . Staff was friendly and gave us the possibility to log an to an application for free public transportation and a lot of promotions to different historical places , museums and attractions; we took advantage and went on a two hour cruise on the lake . Neuchatel is beautiful, full of charm and we regret not having booked more days at this hotel and this town
Hotel is situated close to the old town center, on the street going to train station, however well isolated from street noise; the room we rented was huge , the largest we rented in our vacation in Switzerland , with plenty of storage, two desks with chairs; bed was also big and comfortable; even the bathroom had plenty of storage ; room had also an extra space a closed balcony with a table and two chairs . From our room we could not see the lake Geneve but the receptionist recommended a lounge area with a terrace from where we took pictures of the lake ; that area has sofas , coffee tables and chairs to accommodate even a big group of people . Staff was friendly and gave us the possibility to log an to an application for free public transportation and a lot of promotions to different historical places , museums and attractions; we took advantage and went on a two hour cruise on the lake . Neuchatel is beautiful, full of charm and we regret not having booked more days at this hotel and this town
6
Maksim
May 25, 2025
·
Stayed 3 nights
rooms felt very run down. they put two twin blankets on our queen bed. shower head are very short. $25 usd to wash laundry. had to keep reminding them to do it because they would “forget”
rooms felt very run down. they put two twin blankets on our queen bed. shower head are very short. $25 usd to wash laundry. had to keep reminding them to do it because they would “forget”
6
Martin
Sep 14, 2025
·
Stayed 1 night
The room was nice and spacious, clean and beds were comfortable, however with no air-conditioning available it was extremely warm and quite uncomfortable. If you left the windows open, there was no breeze and all you heard was the city noise which was loud and very difficult to sleep.
The room was nice and spacious, clean and beds were comfortable, however with no air-conditioning available it was extremely warm and quite uncomfortable. If you left the windows open, there was no breeze and all you heard was the city noise which was loud and very difficult to sleep.
4
Benito
Nov 27, 2025
·
Stayed 5 nights
Double beds are all singles pushed together. Rooms are outdated and not very clean, some rooms have paint flaking of the walls. Rooms are lacking features or any decoration. Just all round depressing place to be honestly
Double beds are all singles pushed together. Rooms are outdated and not very clean, some rooms have paint flaking of the walls. Rooms are lacking features or any decoration. Just all round depressing place to be honestly
6
Henry
Apr 7, 2025
·
Stayed 3 nights
C'est au moins la cinquième fois que je retourne dans cet hôtel. Et si j'y vais, c'est que le rapport qualité / prix est globalement très correct. Mais cette fois-ci j'ai hérité d'une chambre absolument minuscule, une demi-chambre à vrai dire, un trou à rat, totalement abject tellement c'était petit. Alors certes, bien placé, propre... Je suggère au manager de l'hôtel d'y dormir lui-même une nuit, il cessait de la louer !
C'est au moins la cinquième fois que je retourne dans cet hôtel. Et si j'y vais, c'est que le rapport qualité / prix est globalement très correct. Mais cette fois-ci j'ai hérité d'une chambre absolument minuscule, une demi-chambre à vrai dire, un trou à rat, totalement abject tellement c'était petit. Alors certes, bien placé, propre... Je suggère au manager de l'hôtel d'y dormir lui-même une nuit, il cessait de la louer !
8
Erkan
Jan 2, 2022
·
Stayed 1 night
The hotel is centrally located and the room was clean. The balcony was a huge extra since I am a smoker. The room is very very spacious for this price. If you have large luggages, this is the hotel you should choose. Drinks in the mini bar were unexpectedly included in the room price. I really appreciate that.
The hotel is centrally located and the room was clean. The balcony was a huge extra since I am a smoker. The room is very very spacious for this price. If you have large luggages, this is the hotel you should choose. Drinks in the mini bar were unexpectedly included in the room price. I really appreciate that.
4
Patricia
Aug 11, 2024
·
Stayed 2 nights
Grande chambre mais sans Clim avec 38 horrible Au bord de l’avenue de la gare du bruit catastrophique Petit déjeuner moyen
Grande chambre mais sans Clim avec 38 horrible Au bord de l’avenue de la gare du bruit catastrophique Petit déjeuner moyen
8
Philippe
Jul 13, 2024
·
Stayed 1 night
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
6
Heather
Oct 3, 2025
·
Stayed 1 night
Good location. Staff were not friendly. Beds were not comfortable. The hotel seemed tired.
Good location. Staff were not friendly. Beds were not comfortable. The hotel seemed tired.
8
Gloria
Feb 21, 2025
·
Stayed 1 night
The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
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AI-generated summary based on recent guest reviews
Service
Many guests describe the staff as friendly and helpful, but service can be inconsistent. Reports include strict 4 pm check-in, occasional billing confusion, limited flexibility on changes, and uneven housekeeping or amenity refills.
Related guest reviews
10
Miriam
Jul 14, 2025
·
Stayed 2 nights
Helpful front desk.
Helpful front desk.
6
francesco
Jun 11, 2025
·
Stayed 1 night
I arrived very late. There was a bit of confusion when they tried to charge me for the room which had already fully been paid. Quickly sorted, no harm done.
I arrived very late. There was a bit of confusion when they tried to charge me for the room which had already fully been paid. Quickly sorted, no harm done.
10
Luca
Oct 28, 2025
·
Stayed 1 night
Very quick and efficient service
Very quick and efficient service
10
Deborah
Jun 8, 2023
·
Stayed 4 nights
Thank you for an amazing stay. The staff were great and honestly made our stay so pleasant. The hotel room was very spacious and Clean. The hotel is within walking distance to all the gems in Neuchatel so glad we stayed here and will most likely stay here again when I next visit.
Thank you for an amazing stay. The staff were great and honestly made our stay so pleasant. The hotel room was very spacious and Clean. The hotel is within walking distance to all the gems in Neuchatel so glad we stayed here and will most likely stay here again when I next visit.
10
Miguel
Oct 16, 2023
·
Stayed 1 night
The two receptionists on Sat evening were excellent. Friednly and helpful, especially the girl, who was there as well on Sun morning. Many thanks! Sole & Miguel
The two receptionists on Sat evening were excellent. Friednly and helpful, especially the girl, who was there as well on Sun morning. Many thanks! Sole & Miguel
2
Alexandre
Jul 21, 2025
·
Stayed 2 nights
Accueil froid. Les chambres des années 50. Salle de bain rouillée, des araignées... Sans clim ni ventilateur. Du coup hyper chaud. Sous les fenêtres des moteurs de ventilations... Mais sûrement pour ailleurs... Bruits de fond, comme dans un avion 24/24. Parking sal et non sécurisé. Je cherche un point positif.... Je ne vois pas.
Accueil froid. Les chambres des années 50. Salle de bain rouillée, des araignées... Sans clim ni ventilateur. Du coup hyper chaud. Sous les fenêtres des moteurs de ventilations... Mais sûrement pour ailleurs... Bruits de fond, comme dans un avion 24/24. Parking sal et non sécurisé. Je cherche un point positif.... Je ne vois pas.
6
IHSUAN
Jun 19, 2025
·
Stayed 5 nights
4pm check in is strictly enforced......quite a shock
4pm check in is strictly enforced......quite a shock
6
Patrick
Jun 20, 2025
·
Stayed 2 nights
Ungenügender Zimmerservice: Das Bett wurde nach der ersten Nacht nicht gemacht. Im Bad kein Duschgel und kein Shampoo, dafür 2 Stück Seife und 2 Fläschchen Body Lotion. Leider lassen sich die Zimmer auch nicht umbuchen oder stornieren. Bei Umbuchungsversuch von 2 auf 1 Nacht wird der Gesamtpreis teurer! Und bei einer Stornierung (auch zwei Wochen vorher) müssen 100% des Preises bezahlt werden. Nicht sehr kundenfreundlich.
Ungenügender Zimmerservice: Das Bett wurde nach der ersten Nacht nicht gemacht. Im Bad kein Duschgel und kein Shampoo, dafür 2 Stück Seife und 2 Fläschchen Body Lotion. Leider lassen sich die Zimmer auch nicht umbuchen oder stornieren. Bei Umbuchungsversuch von 2 auf 1 Nacht wird der Gesamtpreis teurer! Und bei einer Stornierung (auch zwei Wochen vorher) müssen 100% des Preises bezahlt werden. Nicht sehr kundenfreundlich.
6
René
Apr 24, 2025
·
Stayed 2 nights
Hotel in die Jahre gekommen, Zimmereinrichtung hat absolut keinen Charme, billiges Mobiliar, schlechte Raum-Beleuchtung, auch Korridore sehr finster. Rezeption wenig kulant, keine Bereitschaft, auf eine unverschuldete Annulierung einer von zwei gebuchten Nächten kunden - freundlich zu reagieren. Einzig positiv ist Frühstück und Nähe zum Bahnhof.
Hotel in die Jahre gekommen, Zimmereinrichtung hat absolut keinen Charme, billiges Mobiliar, schlechte Raum-Beleuchtung, auch Korridore sehr finster. Rezeption wenig kulant, keine Bereitschaft, auf eine unverschuldete Annulierung einer von zwei gebuchten Nächten kunden - freundlich zu reagieren. Einzig positiv ist Frühstück und Nähe zum Bahnhof.
8
Gloria
Feb 21, 2025
·
Stayed 1 night
The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
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AI-generated summary based on recent guest reviews
Location
Consistently praised for being central and walkable, a short stroll from the train station, old town, and lake.
Related guest reviews
10
Walo
Nov 30, 2024
·
Stayed 2 nights
Die Lage des Hotels liegt genau zwischen Bahnhof und Altstadt, je 10 min zu Fuss. Ausgezeichnet. Das Hotel verfügt über eigene gedeckte Parkflächen für Autos. Ab dem 5. Stock tolle Sicht über Berge und See.
Die Lage des Hotels liegt genau zwischen Bahnhof und Altstadt, je 10 min zu Fuss. Ausgezeichnet. Das Hotel verfügt über eigene gedeckte Parkflächen für Autos. Ab dem 5. Stock tolle Sicht über Berge und See.
10
Adam
Nov 12, 2025
·
Stayed 2 nights
Nice option with great location
Nice option with great location
10
Stefania
Sep 12, 2025
·
Stayed 1 night
Hotel is situated close to the old town center, on the street going to train station, however well isolated from street noise; the room we rented was huge , the largest we rented in our vacation in Switzerland , with plenty of storage, two desks with chairs; bed was also big and comfortable; even the bathroom had plenty of storage ; room had also an extra space a closed balcony with a table and two chairs . From our room we could not see the lake Geneve but the receptionist recommended a lounge area with a terrace from where we took pictures of the lake ; that area has sofas , coffee tables and chairs to accommodate even a big group of people . Staff was friendly and gave us the possibility to log an to an application for free public transportation and a lot of promotions to different historical places , museums and attractions; we took advantage and went on a two hour cruise on the lake . Neuchatel is beautiful, full of charm and we regret not having booked more days at this hotel and this town
Hotel is situated close to the old town center, on the street going to train station, however well isolated from street noise; the room we rented was huge , the largest we rented in our vacation in Switzerland , with plenty of storage, two desks with chairs; bed was also big and comfortable; even the bathroom had plenty of storage ; room had also an extra space a closed balcony with a table and two chairs . From our room we could not see the lake Geneve but the receptionist recommended a lounge area with a terrace from where we took pictures of the lake ; that area has sofas , coffee tables and chairs to accommodate even a big group of people . Staff was friendly and gave us the possibility to log an to an application for free public transportation and a lot of promotions to different historical places , museums and attractions; we took advantage and went on a two hour cruise on the lake . Neuchatel is beautiful, full of charm and we regret not having booked more days at this hotel and this town
8
Pauline
Aug 17, 2025
·
Stayed 1 night
Emplacement idéal, à quelques pas du centre-ville. Hôtel simple et confortable.
Emplacement idéal, à quelques pas du centre-ville. Hôtel simple et confortable.
10
Marya
Aug 26, 2025
·
Stayed 3 nights
Convenient central location and reasonably priced accommodation
Convenient central location and reasonably priced accommodation
8
James
Dec 12, 2024
·
Stayed 2 nights
Convenient for station and city centre, bus stop within 25 metres. Clean room
Convenient for station and city centre, bus stop within 25 metres. Clean room
8
Kazutoshi
Nov 1, 2024
·
Stayed 1 night
Good location. Walking distance from the station.
Good location. Walking distance from the station.
10
Young Min
Jul 7, 2024
·
Stayed 2 nights
Looks old inside, but quite ok for a few nights. Fridge is not installed, but it was ok for us. We had foods kept in balcony, and we brought only food for each day. Staffs are kind and helpful. Location is perfect. 7 min walk to station, port, old city.
Looks old inside, but quite ok for a few nights. Fridge is not installed, but it was ok for us. We had foods kept in balcony, and we brought only food for each day. Staffs are kind and helpful. Location is perfect. 7 min walk to station, port, old city.
8
Sara
Aug 17, 2025
·
Stayed 3 nights
Good position near the station and the city centre. Room minimal and clean.
Good position near the station and the city centre. Room minimal and clean.
10
Carol
May 25, 2025
·
Stayed 4 nights
Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.
Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently considered overpriced with limited variety, though a few guests found it good.
Related guest reviews
2
Willy
Sep 6, 2025
·
Stayed 3 nights
3 Nächte DZ mit Frühstück und Parkplatz für Fr. 465.--. Zimmer alt und nicht sauber, Kopfkissen aus Schaumstoff, Tresor blockiert, Nachttischlampe defekt. Bettwäsche schmutzig, Zimmervorhänge alt und dreckig, riechen abgestanden. Das Bad alt und abgeschossen, kein Dusche, Haarföhn defekt. Vor allem jedoch KEIN ZIMMERSERVICE - KEINE NEUEN HANDTÜCHER, KEIN BETTEN MACHEN, KEINE REINIGUNG - dies ist im Preis nicht inbegriffen - Auskunft der Rezeption. Das Frühstück ist die Fr. 19.50 nicht wert. Nur Baguette und Gipfeli, viel vorverpackte Ware, Auswahl klein und ohne Abwechslung - nach 3 Tagen schon langweilig. Fazit: Preis nicht wert - nicht zuempfehlen
3 Nächte DZ mit Frühstück und Parkplatz für Fr. 465.--. Zimmer alt und nicht sauber, Kopfkissen aus Schaumstoff, Tresor blockiert, Nachttischlampe defekt. Bettwäsche schmutzig, Zimmervorhänge alt und dreckig, riechen abgestanden. Das Bad alt und abgeschossen, kein Dusche, Haarföhn defekt. Vor allem jedoch KEIN ZIMMERSERVICE - KEINE NEUEN HANDTÜCHER, KEIN BETTEN MACHEN, KEINE REINIGUNG - dies ist im Preis nicht inbegriffen - Auskunft der Rezeption. Das Frühstück ist die Fr. 19.50 nicht wert. Nur Baguette und Gipfeli, viel vorverpackte Ware, Auswahl klein und ohne Abwechslung - nach 3 Tagen schon langweilig. Fazit: Preis nicht wert - nicht zuempfehlen
10
Yoshio
Jul 21, 2025
·
Stayed 7 nights
Le petit-déjeuner était vraiment délicieux, et cela m'a évité de devoir chercher un restaurant dans les environs, ce qui m'a beaucoup aidé. Comme l'hôtel se trouveait près de la gare, je n'ai pas eu besoin de prendre un taxi. En revanche, l'enregistrement n'était possible qu'à partir de 16 heures et il n'y avait pas de service en chambre. Pour changer les serviettes, il suffisait de le demander à la réception et on m'en donnait de nouvelles. Dans l'ensemble, je suis très satisfait.
Le petit-déjeuner était vraiment délicieux, et cela m'a évité de devoir chercher un restaurant dans les environs, ce qui m'a beaucoup aidé. Comme l'hôtel se trouveait près de la gare, je n'ai pas eu besoin de prendre un taxi. En revanche, l'enregistrement n'était possible qu'à partir de 16 heures et il n'y avait pas de service en chambre. Pour changer les serviettes, il suffisait de le demander à la réception et on m'en donnait de nouvelles. Dans l'ensemble, je suis très satisfait.
4
Grivel
Apr 23, 2024
·
Stayed 2 nights
Camere vecchie e piccole. In generale pulite. Problemi con la colazione.
Camere vecchie e piccole. In generale pulite. Problemi con la colazione.
8
Philippe
Feb 29, 2024
·
Stayed 1 night
Chambre agréable très grandes mais sdb vieillissante Petit déjeuner très cher (22chf) avec un buffet médiocre. Dommage pour ce point Restaurant italien excellent dans l’hôtel
Chambre agréable très grandes mais sdb vieillissante Petit déjeuner très cher (22chf) avec un buffet médiocre. Dommage pour ce point Restaurant italien excellent dans l’hôtel
8
Elizabeth
Dec 27, 2023
·
Stayed 1 night
One night at Neuchatel to explore. Hotel very welcoming but room contained a frustrating coffee machine that refused to work properly... probably 'user error'! The bar downstairs was a very suitable fallback.
One night at Neuchatel to explore. Hotel very welcoming but room contained a frustrating coffee machine that refused to work properly... probably 'user error'! The bar downstairs was a very suitable fallback.
8
Daniel
Dec 7, 2023
·
Stayed 1 night
Ein sog. "No-nonsense" business hotel. Gute Lage, ruhig. Effizientes check-in, grosses Zimmer mit Basisausrüstung. Gutes P/L Verhältnis. Frühstück zu extrem übersteigertrm Preis.
Ein sog. "No-nonsense" business hotel. Gute Lage, ruhig. Effizientes check-in, grosses Zimmer mit Basisausrüstung. Gutes P/L Verhältnis. Frühstück zu extrem übersteigertrm Preis.
8
Kai
Jul 25, 2024
·
Stayed 1 night
Sehr nettes, zuvorkommendes Personal. Die Zimmerausstattung ist nicht auf dem neuesten Stand. Das Frühstück ist völlig überteuert.
Sehr nettes, zuvorkommendes Personal. Die Zimmerausstattung ist nicht auf dem neuesten Stand. Das Frühstück ist völlig überteuert.
4
Kenneth
Aug 16, 2024
·
Stayed 1 night
Vi havde søgt på ophold incl. parkering og morgenmad. Parkering var 200 m derfra og kostede knap 200 DKK for under 24 timer. Morgenmaden var heller ikke inklusiv, men kostede 22 chf pr. person.
Vi havde søgt på ophold incl. parkering og morgenmad. Parkering var 200 m derfra og kostede knap 200 DKK for under 24 timer. Morgenmaden var heller ikke inklusiv, men kostede 22 chf pr. person.
10
ANNA
Jul 22, 2024
·
Stayed 4 nights
Convenientemente cercana a la estación del tren. Habitaciones pequeñas pero cómodas. Desayuno pequeño a buen precio.
Convenientemente cercana a la estación del tren. Habitaciones pequeñas pero cómodas. Desayuno pequeño a buen precio.
8
Philippe
Jul 13, 2024
·
Stayed 1 night
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
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AI-generated summary based on recent guest reviews
2
TEYUN
Sep 17, 2026
·
Stayed 5 nights
No staff, everything is self-service. No room cleaning daily. You even need to change the towel by yourself. No clear instructions in the counter Try to find other hotels if the budget is allowed.
No staff, everything is self-service. No room cleaning daily. You even need to change the towel by yourself. No clear instructions in the counter Try to find other hotels if the budget is allowed.
4
Mario Daniel
Jul 9, 2026
·
Stayed 2 nights
Ok if you’re desperate for a place to stay.
Ok if you’re desperate for a place to stay.
6
Serge
Jun 14, 2026
·
Stayed 1 night
Auto check-in was not working
Auto check-in was not working
6
francesco
May 7, 2026
·
Stayed 2 nights
It looks like the business is starting from scratch with this econcierge thing. I think they need experience to find the correct balance. I was there for two days, the only rubbish bin in my room was a very small one in the bathroom. It may work for one night stay but if someone stay few days they may fill up the room with rubbish. Experience should put these new business niggles right.
It looks like the business is starting from scratch with this econcierge thing. I think they need experience to find the correct balance. I was there for two days, the only rubbish bin in my room was a very small one in the bathroom. It may work for one night stay but if someone stay few days they may fill up the room with rubbish. Experience should put these new business niggles right.
10
ANNA
Apr 5, 2024
·
Stayed 5 nights
Nice and comfortable bedrooms, great location and convenient
Nice and comfortable bedrooms, great location and convenient
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
FAQs about Neuchâtel City Hôtel - Self Check-In
Where is the hotel located in relation to local attractions?
The hotel is located at 15 Avenue de la Gare, Neuchatel, Switzerland, in the heart of Neuchatel, close to local attractions.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-16: 160.4869692527771USD
- 2026-10-17: 117.06343157958985USD
- 2026-10-18: 117.13007035598756USD
- 2026-10-19: 123.19084735374452USD
- 2026-10-20: 115.8279654663086USD
- 2026-10-21: 114.32376695785523USD
- 2026-10-22: 118.43340961456299USD
- 2026-10-23: 160.4869692527771USD
- 2026-10-24: 116.26495777168275USD
- 2026-10-25: 159.54759737854005USD
- 2026-10-26: 159.67220006103517USD
- 2026-10-27: 162.40300122833253USD
- 2026-10-28: 113.13070655937196USD
- 2026-10-29: 161.90020163116455USD
- 2026-10-30: 161.35113034439087USD
- 2026-10-31: 162.17850038528442USD
- 2026-11-01: 159.54759737854005USD
- 2026-11-02: 162.40300122833253USD
- 2026-11-03: 162.17850038528442USD
- 2026-11-04: 162.56727515563966USD
- 2026-11-05: 161.6362867034912USD
- 2026-11-06: 160.4869692527771USD
- 2026-11-07: 160.24177558670044USD
- 2026-11-08: 159.54759737854005USD
- 2026-11-09: 159.67220006103517USD
- 2026-11-10: 162.2643575996399USD
- 2026-11-11: 162.19360426025392USD
- 2026-11-12: 162.2643575996399USD
- 2026-11-13: 161.35113034439087USD
- 2026-11-14: 160.24177558670044USD
- 2026-11-15: 162.17850038528442USD
- 2026-11-16: 159.67220006103517USD
- 2026-11-17: 162.17850038528442USD
- 2026-11-18: 162.19360426025392USD
- 2026-11-19: 162.2643575996399USD
- 2026-11-20: 160.4869692527771USD
- 2026-11-21: 162.58234474258424USD
- 2026-11-22: 162.354912273407USD
- 2026-11-23: 159.67220006103517USD
- 2026-11-24: 159.7072595664978USD
- 2026-11-25: 161.4942657043457USD
- 2026-11-26: 162.93616287155152USD
- 2026-11-27: 160.4869692527771USD
- 2026-11-28: 161.4942657043457USD
- 2026-11-29: 159.54759737854005USD
- 2026-11-30: 162.40300122833253USD
- 2026-12-01: 162.40300122833253USD
- 2026-12-02: 162.17850038528442USD
- 2026-12-03: 162.58234474258424USD
- 2026-12-04: 160.4869692527771USD
- 2026-12-05: 160.24177558670044USD
- 2026-12-06: 159.54759737854005USD
- 2026-12-07: 159.67220006103517USD
- 2026-12-08: 162.75776227798463USD
- 2026-12-09: 162.17850038528442USD
- 2026-12-10: 159.12278589401245USD
- 2026-12-11: 162.8627522102356USD
- 2026-12-12: 162.93616287155152USD
- 2026-12-13: 159.54759737854005USD
- 2026-12-14: 162.40300122833253USD
- 2026-12-15: 159.7072595664978USD
- 2026-12-16: 163.1330447105408USD
Check-in time starts at15:00Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Only dogs and cats are allowed;Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: CHF 20 per pet, per night; Service animals are exempt from fees;
Front Desk Services
Contactless check-in and contactless check-out are available; There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No rollaway/extra beds available
Dining
Option: Buffet;Children 17 years old and under:CHF 11.00 (approx. US$13.38) per person;Adult:CHF 19.90 (approx. US$24.21) per person;Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
Popular amenities
Free Wi-Fi
Non-Smoking Rooms
Designated Smoking Area
Express Check-In/Check-Out
Services
Designated Smoking Area
Express Check-In/Check-Out
General
Non-Smoking Rooms
Internet
Free Wi-Fi