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Empress Inn and Suites by the Falls - Image 1
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Empress Inn and Suites by the Falls - Room
Empress Inn and Suites by the Falls - Reception
Empress Inn and Suites by the Falls - Restaurant

Empress Inn and Suites by the Falls

Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Housekeeping

  • ATM / Cash Machine

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Property description

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and supervised childcare. Additional amenities at this Victorian hotel include a television in a common area, barbecue grills, and a vendin...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Empress Inn and Suites by the Falls, guests appreciate the walkable, budget-friendly base near Clifton Hill and the Falls, but experiences differ significantly, so it helps to arrive with modest expectations about comfort and amenities.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Walkable

Dining

Limited

Was this helpful?

2

Amninder

IAN-logo

last week

·

Stayed 1 night

The room was so dirty I would not suggest to anyone if its free. The room carpet will make you puke. Our white sockes turn into greasy black. Bedsheets and towel smell really bad.
The room was so dirty I would not suggest to anyone if its free. The room carpet will make you puke. Our white sockes turn into greasy black. Bedsheets and towel smell really bad.
4

Dale

IAN-logo

last week

·

Stayed 2 nights

The staff was friendly, the room was okay, no clock no blow dryer and no iron, very noisy in morning and night, kids running everywhere and screaming.
The staff was friendly, the room was okay, no clock no blow dryer and no iron, very noisy in morning and night, kids running everywhere and screaming.
2

Alexis

IAN-logo

3 weeks ago

·

Stayed 1 night

My heat was broken. I was provided a space heater. The fridge could not be plugged in or my power would blow. Oh yeah tv lol don’t even think about that. It also is broken. When I brought this to the desks attention and wanted at least some of my money back. The lady was EXTREMELY rude. Terrible business 10/10 do not recommend.
My heat was broken. I was provided a space heater. The fridge could not be plugged in or my power would blow. Oh yeah tv lol don’t even think about that. It also is broken. When I brought this to the desks attention and wanted at least some of my money back. The lady was EXTREMELY rude. Terrible business 10/10 do not recommend.
2

Muhammad Baseer

IAN-logo

4 weeks ago

·

Stayed 1 night

Ok
Ok
10

Shamir Ma

IAN-logo

6 Apr 2026

·

Stayed 1 night

Perfect location
Perfect location
5951 Clark Avenue, Fallsview, Niagara Falls, Canada

Location

A stay at Empress Inn and Suites by The Falls places you in the heart of Niagara Falls, within a 10-minute walk of Clifton Hill and Fallsview Casino. This family-friendly hotel is 0.3 mi (0.5 km) from Skylon Tower and 0.5 mi (0.8 km) from OLG Stage at Fallsview Casino.

Niagara River Gorge(0.1 Miles)

Queen Victoria Park(0.2 Miles)

Greg Frewin Theatre(0.3 Miles)

Skylon Tower(0.3 Miles)

Clifton Hill(0.4 Miles)

Dinosaur Adventure Golf(0.4 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 21:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of CAD 15 per day, which includes in/out privileges. Limited parking is provided, and no reservation is required.

Pets are not allowed at the property, but service animals are exempt from this policy.

Check-in is from 3:00 PM to 9:00 PM, and check-out is at 11:00 AM. Late check-out is available for a fee of CAD 20, subject to availability.

A roundtrip airport shuttle is available for a surcharge, which can be arranged upon request.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility are not provided.

The hotel is centrally located in Niagara Falls, within a 10-minute walk of Clifton Hill and Fallsview Casino. It is 0.3 mi from Skylon Tower and 0.5 mi from OLG Stage at Fallsview Casino.

Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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