Is parking available at the property?

Self parking is available on-site for a fee of HKD 800 per day. Valet parking is also offered at the same rate. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately HKD 349 for adults and children.

What are the standard check-in and check-out times?

Check-in time is from 3:00 PM until 11:30 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a fee of HKD 1450 per vehicle (one-way, maximum occupancy 3). Guests must arrange the transfer by contacting the property 72 hours prior to arrival.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different floors.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Hong Kong Island, within a 5-minute drive of Victoria Harbour and Soho. It is approximately 1.3 mi (2.1 km) from the Hong Kong Convention and Exhibition Centre and 3.9 mi (6.2 km) from Ocean Park. Public transport options are available nearby.

What are the hotel's policies for guests staying with children?

One child aged 11 years or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of HKD 880 per night, subject to availability. Advance request or confirmation may be required.

Upper House Hong Kong - Luxury Stay in Central

Average nightly price at Upper House Hong Kong by month, last 12 months (USD)
Month	Average price
January	US$705
February	US$705
March	US$910
April	US$909
May	US$802
June	US$922
July	US$755
August	US$750
September	US$801
October	US$726
November	US$842
December	US$814

What guests think

At Upper House Hong Kong, guests consistently praise the spacious, stylish rooms with striking views and the attentive, friendly service, while the central Admiralty location and mall connection add convenience for both leisure and business stays.

Many reviews highlight enjoyable dining, with praise for the on-site restaurant and complimentary in-room drinks and snacks. Some guests note drawbacks such as dim room lighting, low or firm beds, design quirks like bathroom steps or doorless showers, a small lobby with no lift access from it, and occasional maintenance issues. Expect refined comfort with thoughtful touches suited to travelers who value calm, contemporary luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Comments focus on a small lobby, with one review noting no lift access from it for luggage. Beyond this, reviews provide little detail about facilities.

Related guest reviews

6

Hans

8 Jan 2023

·

Stayed 19,365 nights

Kein gutes Preis-Leistungs-Verhältnis in dieser Kategorie. Aussicht aus dem Zimmer war zwar spektakulär aber Instandhaltung eher schlecht. Einige Lampen gingen nicht sowie die Lautsprecher des Fernsehers waren kaputt. Genauso wie die Penthouse Cocktial Bar. Aussicht super - Cocktails untere Mittelklasse. Essen aufs Zimmer bestellt. Ungeniessbar. Die Konkurrenz in Hong Kong ist gross. Da gibt es bessere Hotels in dieser Preisklasse.

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6

Michael Christopher

23 Jan 2025

·

Stayed 2 nights

The room was too dark and there was no lift in the small lobby, making it difficult to carry all the suitcases to the small lobby. This is disappointing for safety reasons. I would not recommend to friends and family.

10

Haolan

13 Dec 2023

·

Stayed 3 nights

Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff. Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit. The attention to detail throughout our stay was impressive, contributing to an overall splendid experience. A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as very clean. A few guests mention maintenance issues such as toilet clogs and faulty lamps or TV speakers.

Related guest reviews

10

Ho Wang

10 Mar 2022

·

Stayed 1 night

員工態度很友善,環境清潔

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10

Ka Shing

3 Oct 2022

·

Stayed 1 night

浴室冇得輸，地點方便，房間整潔，有麻煩minibar

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10

Haymund

19 Apr 2022

·

Stayed 1 night

房間燈光略嫌暗少少，可能天色麻麻的關係沒有陽光。電視喇叭聲音比較細，其他方面都不錯

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10

Melanie

2 Jan 2026

·

Stayed 6 nights

The hotel and the room were amazing. Absolutely loved it. Clean and comfortable and perfect in every way. Everyone was help and friendly. Underground mall right next door. The hotel restaurant was terrific.

6

Hans

8 Jan 2023

·

Stayed 19,365 nights

Kein gutes Preis-Leistungs-Verhältnis in dieser Kategorie. Aussicht aus dem Zimmer war zwar spektakulär aber Instandhaltung eher schlecht. Einige Lampen gingen nicht sowie die Lautsprecher des Fernsehers waren kaputt. Genauso wie die Penthouse Cocktial Bar. Aussicht super - Cocktails untere Mittelklasse. Essen aufs Zimmer bestellt. Ungeniessbar. Die Konkurrenz in Hong Kong ist gross. Da gibt es bessere Hotels in dieser Preisklasse.

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10

Ting Kwan

11 Nov 2025

·

Stayed 1 night

房間好整潔，是好低調的luxury的感覺!!

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8

Ririna

29 Jul 2024

·

Stayed 3 nights

トイレがつまりやすいことだけマイナス。

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AI-generated summary based on recent guest reviews

Rooms

Spacious, well-designed rooms with impressive views draw consistent praise, along with strong water pressure and generous amenities. However, several reviews mention dim lighting, low or firm beds, and design quirks like bathroom steps or a doorless shower.

Related guest reviews

8

Julia

26 Dec 2024

·

Stayed 6 nights

I will stay here for 6 nights. The hotel is located in Admiralty, very central location. Pros: Friendly staff Great location Shower pressure Toilet flush Drinks and snacks included in room This hotel has turned down service This hotel will deliver treats to the room, like warm milk, chocolate and cookies Cons: Sofa and bed are really low, only 14 to 15 inches in height. Not suitable for people over 5'5". No shower door, water will split Not enough lighting in the room Chair too low for the desk No zoom cosmetic mirror No scale to weight our luggage I tripped over twice @ the bathroom steps, not a good design.

10

Philippe

8 Feb 2025

·

Stayed 3 nights

Excellent hotel with amazing rooms (and views) in a great location.

10

Rory

4 Nov 2025

·

Stayed 1 night

Everything was impeccable! The room in particular was spectacular.

8

Lok Yee

14 Feb 2023

·

Stayed 1 night

Everything is great, but the bed is not comfy at all…. unexpectedly hard. I would expect a much comfy bed. A normal 5 star hotel is always equipped with a good n comfy bed!

10

Amir

13 Jun 2024

·

Stayed 2 nights

True luxury experience. The staff is very professional and helpful, and makes the guest feel very welcome from the moment entering the hotel. The room is spacious with very beautiful interior design, excellent amenities, and a great view.

10

Haymund

19 Apr 2022

·

Stayed 1 night

房間燈光略嫌暗少少，可能天色麻麻的關係沒有陽光。電視喇叭聲音比較細，其他方面都不錯

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10

Susan

28 Dec 2023

·

Stayed 5 nights

Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.

6

Michael Christopher

23 Jan 2025

·

Stayed 2 nights

The room was too dark and there was no lift in the small lobby, making it difficult to carry all the suitcases to the small lobby. This is disappointing for safety reasons. I would not recommend to friends and family.

10

HYEWON

11 Apr 2024

·

Stayed 2 nights

JW메리어트호텔의 그야말로 Upper에 있는 호텔이었습니다 지난번 항구쪽 뷰도 훌륭했지만, 이번에 묵은 Hill뷰와 사이드의 항구를 함께보는 뷰도 아기자기하고 좋았습니다. 주변을 걸어서 다니기에 좀 떨어져있다는 점을 제외하고는 욕조의 배치와 사이즈, 클로짓과 어메너티 모두 만족스러웠습니다

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10

Yumi

14 Mar 2024

·

Convenient transportation connected to the shopping center, quiet and viewable room, and above all, the water pressure was very satisfactory

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AI-generated summary based on recent guest reviews

Service

Service is widely described as warm, professional, and attentive, from smooth check-in to helpful, proactive support. Multiple guests single out staff for going above and beyond and for thoughtful touches like turndown and treats.

Related guest reviews

10

Kwanwoon

25 Mar 2025

·

Stayed 2 nights

위치 좋았고 전망도 아주 좋았어요~~ 체크인 서비스도 훌륭했어요~ 레스토랑 음식도 맛있어요~ 미니바에 무료 음료와 쿠키,티,커피도 맛있었어요.

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8

Julia

26 Dec 2024

·

Stayed 6 nights

I will stay here for 6 nights. The hotel is located in Admiralty, very central location. Pros: Friendly staff Great location Shower pressure Toilet flush Drinks and snacks included in room This hotel has turned down service This hotel will deliver treats to the room, like warm milk, chocolate and cookies Cons: Sofa and bed are really low, only 14 to 15 inches in height. Not suitable for people over 5'5". No shower door, water will split Not enough lighting in the room Chair too low for the desk No zoom cosmetic mirror No scale to weight our luggage I tripped over twice @ the bathroom steps, not a good design.

10

Jamie

13 May 2025

·

Stayed 1 night

Lovely Hotel. Thank you to all the friendly and helpful staff!

10

Melanie

2 Jan 2026

·

Stayed 6 nights

The hotel and the room were amazing. Absolutely loved it. Clean and comfortable and perfect in every way. Everyone was help and friendly. Underground mall right next door. The hotel restaurant was terrific.

10

shujun

28 Sept 2025

·

Stayed 7 nights

very good service

10

Wilson Chung-Yin

29 Jan 2024

·

Stayed 7 nights

I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.

10

Susan

28 Dec 2023

·

Stayed 5 nights

Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.

10

Cicily

31 Mar 2024

·

Stayed 7 nights

A beautiful property and the staff was outstanding

10

Yin Yee Connie

12 Sept 2022

·

Stayed 1 night

the staffs are very friendly

10

Haolan

13 Dec 2023

·

Stayed 3 nights

Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff. Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit. The attention to detail throughout our stay was impressive, contributing to an overall splendid experience. A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Located in Admiralty with direct mall access, the hotel is often called convenient and central for getting around. A few guests found it less walkable or not very convenient for transport.

Related guest reviews

10

Kwanwoon

25 Mar 2025

·

Stayed 2 nights

위치 좋았고 전망도 아주 좋았어요~~ 체크인 서비스도 훌륭했어요~ 레스토랑 음식도 맛있어요~ 미니바에 무료 음료와 쿠키,티,커피도 맛있었어요.

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8

Julia

26 Dec 2024

·

Stayed 6 nights

I will stay here for 6 nights. The hotel is located in Admiralty, very central location. Pros: Friendly staff Great location Shower pressure Toilet flush Drinks and snacks included in room This hotel has turned down service This hotel will deliver treats to the room, like warm milk, chocolate and cookies Cons: Sofa and bed are really low, only 14 to 15 inches in height. Not suitable for people over 5'5". No shower door, water will split Not enough lighting in the room Chair too low for the desk No zoom cosmetic mirror No scale to weight our luggage I tripped over twice @ the bathroom steps, not a good design.

10

ka wai

21 Jul 2022

·

Stayed 1 night

服務態度很好唯一問題是交通不太方便

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10

Philippe

8 Feb 2025

·

Stayed 3 nights

Excellent hotel with amazing rooms (and views) in a great location.

10

Ka Shing

3 Oct 2022

·

Stayed 1 night

浴室冇得輸，地點方便，房間整潔，有麻煩minibar

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10

Melanie

2 Jan 2026

·

Stayed 6 nights

The hotel and the room were amazing. Absolutely loved it. Clean and comfortable and perfect in every way. Everyone was help and friendly. Underground mall right next door. The hotel restaurant was terrific.

10

Susan

28 Dec 2023

·

Stayed 5 nights

Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.

10

leon

11 Jun 2024

·

Stayed 4 nights

Location central to my needs

10

HYEWON

11 Apr 2024

·

Stayed 2 nights

JW메리어트호텔의 그야말로 Upper에 있는 호텔이었습니다 지난번 항구쪽 뷰도 훌륭했지만, 이번에 묵은 Hill뷰와 사이드의 항구를 함께보는 뷰도 아기자기하고 좋았습니다. 주변을 걸어서 다니기에 좀 떨어져있다는 점을 제외하고는 욕조의 배치와 사이즈, 클로짓과 어메너티 모두 만족스러웠습니다

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10

Yumi

14 Mar 2024

·

Convenient transportation connected to the shopping center, quiet and viewable room, and above all, the water pressure was very satisfactory

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant receives repeated praise, and several guests appreciate the complimentary in-room minibar snacks and drinks. There are isolated complaints about room-service food and cocktails.

Related guest reviews

10

Kwanwoon

25 Mar 2025

·

Stayed 2 nights

위치 좋았고 전망도 아주 좋았어요~~ 체크인 서비스도 훌륭했어요~ 레스토랑 음식도 맛있어요~ 미니바에 무료 음료와 쿠키,티,커피도 맛있었어요.

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10

Annette

16 May 2024

·

Stayed 3 nights

I have stayed in lots of amazing hotels over the years mainly through business but this tops it. Gorgeous room, amazing service, restaurant in hotel has incredible food, in room massage and location means you can pretty much walk most places. I loved it. If you get the chance then book it.

8

Julia

26 Dec 2024

·

Stayed 6 nights

I will stay here for 6 nights. The hotel is located in Admiralty, very central location. Pros: Friendly staff Great location Shower pressure Toilet flush Drinks and snacks included in room This hotel has turned down service This hotel will deliver treats to the room, like warm milk, chocolate and cookies Cons: Sofa and bed are really low, only 14 to 15 inches in height. Not suitable for people over 5'5". No shower door, water will split Not enough lighting in the room Chair too low for the desk No zoom cosmetic mirror No scale to weight our luggage I tripped over twice @ the bathroom steps, not a good design.

10

Ka Shing

3 Oct 2022

·

Stayed 1 night

浴室冇得輸，地點方便，房間整潔，有麻煩minibar

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10

Melanie

2 Jan 2026

·

Stayed 6 nights

The hotel and the room were amazing. Absolutely loved it. Clean and comfortable and perfect in every way. Everyone was help and friendly. Underground mall right next door. The hotel restaurant was terrific.

6

Hans

8 Jan 2023

·

Stayed 19,365 nights

Kein gutes Preis-Leistungs-Verhältnis in dieser Kategorie. Aussicht aus dem Zimmer war zwar spektakulär aber Instandhaltung eher schlecht. Einige Lampen gingen nicht sowie die Lautsprecher des Fernsehers waren kaputt. Genauso wie die Penthouse Cocktial Bar. Aussicht super - Cocktails untere Mittelklasse. Essen aufs Zimmer bestellt. Ungeniessbar. Die Konkurrenz in Hong Kong ist gross. Da gibt es bessere Hotels in dieser Preisklasse.

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10

Tsz Fung

1 Jan 2022

·

Stayed 1 night

景觀一流，洗手間夠大。又有免費飲品及零食。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $2,066	13 $1,648	14 $3,630
15 $1,402	16 $1,428	17 $1,428	18 $1,475	19 $1,229	20 $1,117	21 $912
22 $918	23 $1,327	24 $1,327	25 $1,346	26 $1,316	27 $1,374	28 $1,402
29 $1,374	30 $1,186

Su	Mo	Tu	We	Th	Fr	Sa
		1 $1,202	2 $1,204	3 $1,220	4 $1,163	5 $867
6 $867	7 $867	8 $867	9 $867	10 $869	11 $817	12 $793
13 $794	14 $793	15 $793	16 $793	17 $793	18 $794	19 $793
20 $801	21 $786	22 $786	23 $793	24 $846	25 $1,374	26 $1,374
27 $1,048	28 $1,074	29 $1,074	30 $1,387	31

Upper House Hong Kong

Prices for Upper House Hong Kong

Monthly average prices

About this property

Location

Room options

Upper Suite (Harbour View)

Studio 70 (Harbour View)

Studio 80 (Island View)

Studio 70 (Island View)

Studio 80 (Partial Harbour View)

Guest reviews of Upper House Hong Kong

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Upper House Hong Kong

Prices for upcoming dates