Hotel Palazzo Alexander

Name: Hotel Palazzo Alexander
Address: Via Santa Giustina 48, Lucca, Italy, Lucca, Tuscany, Italy
Rating: 9.23

"Satisfying breakfast"

"Convenient location"

"Immaculate rooms"

"Ample-sized rooms"

"Great nearby shopping"

"Staff provided great service"

Amenities

Parking
Airport shuttle
Room Service
Valet Parking
Tour Desk
Dry Cleaning

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Property description

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge), wedding services, and a telev...

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Guest reviews

9.2

Superb

Based on 929 verified reviews

Who stays here?

Business

5%

Couple

59%

Family

21%

Group

9%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Across many recent reviews, Hotel Palazzo Alexander stands out for exceptionally welcoming, hands-on hospitality, a generous made-to-order breakfast, and a convenient, central setting inside Lucca’s walls that makes it easy to walk to restaurants, sights, and shops.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Mel

Apr 5, 2026

·

Stayed 1 night

From the moment we walked in, I knew we were in the right place. The gentleman greeted us in a welcoming professional way that was classy and just the right amount of engaging. The room was great as well as the breakfast. I highly recommend this hotel and would absolutely stay here again.

10

Mozhgan

Dec 16, 2025

·

Stayed 6 nights

The staff were absolutely wonderful. Mario was very helpful with giving information and ideas on what to do and Roberto was so kind and attentive. Absolutely great staff

10

Graham

Dec 7, 2025

·

Stayed 3 nights

Fab little hotel! Staff are incredibly friendly and helpful..... especially the night porter Breakfast was very nice, room stylish and spotlessly clean and as mentioned, staff incredibly friendly..... will definitely stay again when in the area!

10

gareth

Nov 25, 2025

·

Stayed 2 nights

Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca

10

Alytheia

Oct 29, 2025

·

Stayed 1 night

Great hotel, great staff, close to everything

Via Santa Giustina 48, Lucca, Italy

Location

A stay at Palazzo Alexander Hotel places you in the heart of Lucca, steps from Lucca Courthouse and Palazzo Mansi National Museum. This golf hotel is 12.3 mi (19.7 km) from Leaning Tower and 13.9 mi (22.4 km) from Cisanello Hospital.

Lucca Courthouse(0.1 miles)

Palazzo Mansi National Museum(0.1 miles)

Lucca City Hall(0.1 miles)

Puccini Museum(0.2 miles)

Piazza San Michele(0.2 miles)

Church of Sant'Agostino(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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